Woodgate & Clark

What Woodgate & Clark does

Woodgate & Clark is a UK-based loss adjusting and claims management firm founded in 1978 and headquartered in West Malling, Kent, operating as a wholly-owned subsidiary of Van Ameyde Group, a European conglomerate described as Europe's market leader in international claims management. The company provides field-based loss adjusting services to insurance companies, brokers, MGAs, and corporate policyholders across commercial major loss, commercial property, liability, marine, specialist, and complex household lines, complemented by building services (Quadrassist managed repair network), specialist media/entertainment claims (Spotlite, acquired March 2022), and counter-fraud investigation. Following the full integration of Van Ameyde UK into the Woodgate & Clark brand in early March 2025, the portfolio additionally encompasses automotive claims handling and enhanced TPA/desktop claims management services.

The company operates three proprietary technology platforms: the ECHO claims orchestration platform (connecting carriers, TPAs, experts, and contractors for SLA-driven triage, automated documentation, and audit-ready data trails, with event analytics feeding underwriting and reserving); the Rocket Reporting Solution, a tablet-friendly in-field reporting tool developed in partnership with insurtech Rocket ES; and an in-house Fraud Investigation Platform with system-triggered anomaly detection across the claims lifecycle. A new claims platform is being developed jointly with Van Ameyde Systems, the parent's technology division. The go-to-market model is B2B enterprise field sales, supported by thought leadership in insurance trade publications (Insurance Times, Insurance Edge, Insurance Post, CII Journal) and presence at the Biba Conference. The company employs 51–100 people, holds Great Place to Work Gold certification, and is led by Managing Director Mike Higgins (appointed December 2025) alongside a senior team drawn from Crawford, GAB Robins, Charles Taylor Adjusting, and Van Ameyde UK. Revenue is not publicly disclosed.

Name

Woodgate & Clark

Legal name

Woodgate and Clark Limited

Website

https://woodgate-clark.co.uk

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

51–100 employees

Short description

Woodgate & Clark is a UK loss adjusting and claims management firm, founded 1978 and wholly-owned by Van Ameyde Group, serving insurers, brokers, and MGAs across commercial property, liability, marine, automotive, and specialist lines via proprietary ECHO, Rocket Reporting, and fraud platforms.

Ownership category

akta.pro rank

Product category

Insurance Loss Adjusting and Claims Management

NAICS

Claims Adjusting (524291), Services to Buildings and Dwellings (5617)

akta.pro primary industry

Claims Advocacy & Loss Recovery Services (FSAEADAH)

akta.pro secondary industry

Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL)

Keywords

• Loss adjusting services
• Insurance claims management
• Third-party administration
• Insurance fraud investigation
• Property claims handling

Headquarters

HQ city

West Malling

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Loss Adjusting Services: Core loss adjusting services provided to insurance companies, managing claims assessment, investigation, and settlement across commercial and residential property, liability, marine, and specialist lines
2. Third-Party Administration (TPA) & Desktop Claims Management: Claims handling and administration services for insurers and MGAs, including delegated claims authority expertise
3. Building Services (Quadrassist): Managed building repair network providing surveying, project management, defect diagnosis, and property repair coordination services
4. Fraud Investigation Services: Counter-fraud services for insurance sector clients including identification, detection, and prevention across insurance lifecycle

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Woodgate & Clark is a UK loss adjusting and claims management firm that provides independent loss adjusting across commercial major loss, commercial property, liability, marine, and specialist lines, alongside third-party administration (TPA) and desktop claims management for insurers and MGAs. It also delivers counter-fraud investigation services and a managed building repair network (Quadrassist), with the Spotlite Claims sub-brand serving film, TV, advertising and contingency claims. Services are supported by in-house proprietary technology platforms including the ECHO claims orchestration platform, Rocket Reporting solution, and a fraud investigation platform.

Product overview

Woodgate & Clark is a specialist loss adjusting and claims management business offering a comprehensive suite of services for the UK insurance market. The core offering centers on loss adjusting across commercial major loss, commercial property, liability, marine, and specialist areas, supported by proprietary technology platforms including the ECHO claims orchestration platform, Rocket Reporting solution, and an in-house fraud investigation platform. The company has expanded through acquisitions including Spotlite Claims (film, TV, advertising, and contingency) and Quadra Claims Services, with its building repair network branded as Quadrassist. Following the 2025 integration with Van Ameyde UK, the service portfolio now also encompasses automotive claims and enhanced TPA capabilities. Clients access services through a dedicated online portal, with technology partnerships enabling digitized claims data collection.

Differentiator

Problem solved

Functional benefit

Brands

• Quadrassist: Managed building repair network providing building services including surveying, subsidence, and property repair solutions
• Spotlite Claims
• ECHO

Products and services

• Commercial Major Loss Major loss adjusting service for large, complex commercial insurance claims, delivered by experienced loss adjusters and technical specialists for UK insurers and brokers.
• Commercial Property Loss Adjusting Loss adjusting for commercial property damage claims, including business interruption and real estate claims, delivered to UK insurance companies and brokers.
• Liability Loss Adjusting Loss adjusting for liability claims covering injury, specialist liability and third-party property damage, delivered to insurers and MGAs.
• Marine Loss Adjusting Loss adjusting services for marine insurance claims, delivered by Woodgate & Clark's specialist team to marine insurers and brokers.
• Specialist Services Specialist loss adjusting services covering complex household, environmental, heritage and private client claims, delivered to specialist insurers and brokers.
• Quadrassist Building Services Managed building repair network providing surveying, project management, defect diagnosis, health and safety assessment, validation of costs, subsidence support and a full-service property repair solution as a single contact point for property repair claimants and their insurers.
• TPA & Desktop Claims Management Third-party administration and desktop claims management handling claims processing and settlement for insurers and MGAs, including delegated claims authority expertise.
• Fraud Investigation Services Counter-fraud investigation services for insurance sector clients covering identification, detection and prevention across the insurance lifecycle, supported by an in-house fraud investigation platform with system-triggered fraud identification and real-time insight.
• Spotlite Claims Specialist loss adjusting service for film, television, advertising and contingency claims including non-appearance and cancellation of musical, sporting and leisure events. Operates in the UK, Europe and USA, serving specialist media and entertainment insurers and brokers.
• Automotive Claims Handling Foreign, pan-European and domestic automotive claims handling services delivered under the Woodgate & Clark brand following the integration of Van Ameyde UK in early 2025.

Quantifiable outcome

• Clients have enjoyed an uplift in excess of 700% in fraud related savings in the last 12 months
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability8 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Van Ameyde UKcoreStrategic or Co-development Partner · 13 January 2025Integration announced in January 2025 to become one integrated business under Woodgate & Clark brand. Combines Woodgate & Clark's UK loss adjusting expertise with Van Ameyde UK's automotive claims capabilities. Integration completed by March 2025.
• Rocket ES (Rocket Enterprise Solutions)coreTechnology or Integration · 4 September 2023Partnership to develop Rocket Reporting solution, a digitized claims reporting system for in-field claims investigation. Solution designed by loss adjusters with Rocket's flexible platform, enabling tablet-friendly site visit reporting and machine-readable digital reports.
• Van Ameyde GroupcoreStrategic or Co-development PartnerParent company of Woodgate & Clark, Europe's market leader in international claims management. Van Ameyde Group provides strategic oversight and integration opportunities for Woodgate & Clark within the larger European claims management organization.
• John WardminorOthersAppointed to lead new Quadrassist Surveying Service as Head of Surveying Services, bringing nearly two decades of insurance sector experience.
• Simon JonesminorOthersDirector at Woodgate & Clark who authored opinion article on winter weather risks, contributing to thought leadership and industry engagement.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Crawford & Company: One of the world's largest independent providers of claims management and loss adjusting solutions, serving insurers across commercial property, liability, and major loss. Directly comparable to Woodgate & Clark across core loss adjusting services but with materially greater global scale and broader service breadth.
• Sedgwick: Global claims management leader offering loss adjusting, TPA, managed repair, and fraud investigation services to insurers and brokers. Overlaps significantly with Woodgate & Clark's full service portfolio and competes head-to-head in the UK mid-market loss adjusting space.
• Davies Group: UK-headquartered claims solutions provider offering loss adjusting, TPA, legal, and customer services to insurers. Overlaps with Woodgate & Clark in TPA and claims management and competes for similar UK insurance clients.
• GAB Robins: Established loss adjusting brand now operating as part of a broader claims services group, offering commercial and personal lines claims handling. Historically competed directly with Woodgate & Clark in UK loss adjusting; Managing Director Mike Higgins previously held a leadership role at GAB Robins.
• Verisk Claims Solutions: Major analytics and claims solutions provider offering claims handling, anti-fraud analytics, and TPA services to insurers. Adjacent competitor to Woodgate & Clark, particularly in TPA, fraud investigation, and technology-enabled claims management.

Direct peers

• Charles Taylor Adjusting: UK-focused loss adjusting and claims services business, historically a direct rival in commercial property, major loss, and specialist claims. Woodgate & Clark recently hired Jack Steel from Charles Taylor Adjusting, underscoring their direct competition for talent and clients in the same segments.
• Questgates: UK specialist loss adjuster providing claims management across high-net-worth, commercial, and specialist lines. Directly comparable as a mid-size UK-focused loss adjusting firm serving insurers and brokers with similar service offerings.
• McLarens: Global loss adjusting firm serving insurance clients across property, casualty, and specialty claims. Comparable to Woodgate & Clark in core loss adjusting services with a stronger international footprint but similar mid-market positioning.
• Direct Adjusting: Independent UK loss adjusting firm serving insurers and brokers across commercial and domestic claims. A direct competitor in the mid-market UK loss adjusting space with comparable service scope.

Regional players

• Keoghs (now part of Davies): UK-focused claims and legal services provider serving insurers on liability, casualty, and counter-fraud matters. Comparable to Woodgate & Clark's liability and fraud investigation services within the UK market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/woodgate-and-clark-limited

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Woodgate & Clark