The Primary Health Network
The Primary Health Network is a nonprofit Federally Qualified Health Center operating nearly 50 sites across Pennsylvania and northeast Ohio, providing comprehensive primary, specialty, and behavioral healthcare to over 100,000 underserved patients annually regardless of insurance status or ability to pay.
- Company typePrivate
- Founded1984
- HeadquartersSharon, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What The Primary Health Network does
The Primary Health Network (PHN) is a private, nonprofit Federally Qualified Health Center (FQHC) founded in 1984 and headquartered in Sharon, Pennsylvania. It operates nearly 50 health center sites across 17 counties in Pennsylvania and northeast Ohio, serving more than 100,000 patients annually and holding the position of the largest FQHC in Pennsylvania. PHN delivers comprehensive primary and specialty care — including family medicine, internal medicine, pediatrics, obstetrics/gynecology, behavioral health, psychiatry, dentistry, oral surgery, chiropractic, podiatry, and women's health — alongside walk-in Express Care, school-based clinics, mobile health units, and telehealth/virtual express care.
The digital layer is built entirely on third-party platforms: an InteliChart-powered Patient Portal supports prescription reordering, appointment requests, and test result viewing; Phreesia handles online bill pay; and WeCare provides secure text messaging for referral management. The organization holds Joint Commission accreditation (Gold National Quality Approval), NCQA PCMH designation, Age Friendly Health System recognition, FTCA deemed status, and HIPAA compliance.
PHN's revenue mechanics combine FQHC-enhanced Medicare and Medicaid reimbursement, HRSA section 330 federal grant funding, the 340B Drug Pricing Program (administered through contracted local pharmacies), sliding fee discounts for income-eligible underinsured and uninsured patients, and standard billing to commercial insurers, Medicare, Medicaid, and CHIP. The wholly-owned PHN Charitable Foundation (established 2005) supplements fundraising through community events. Distribution is direct-to-patient through physical sites, mobile units, school clinics, telehealth, and a network of transportation partnerships (CF Transportation Solutions, Mercer County Community Transit) addressing access barriers in underserved rural and exurban Pennsylvania and northeast Ohio counties.
The Primary Health Network firmographics
Firmographics- Name
- The Primary Health Network
- Legal name
- Primary Health Network
- Website
- https://primary-health.net
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- The Primary Health Network is a nonprofit Federally Qualified Health Center operating nearly 50 sites across Pennsylvania and northeast Ohio, providing comprehensive primary, specialty, and behavioral healthcare to over 100,000 underserved patients annually regardless of insurance status or ability to pay.
- Ownership category
- akta.pro rank
The Primary Health Network industry classification
Industry- Product category
- Community Health Services (Federally Qualified Health Center)
- NAICS
- Ambulatory Health Care Services (621), Health Care and Social Assistance (62)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Primary Care Networks, Groups & MSOs (HLAFAGAE)
- akta.pro secondary industries
- Primary Care & General Medicine Virtual Care (HLALAAAA), Public/County Primary Care Clinics (HLAFAGAI)
Keywords
Where The Primary Health Network is headquartered
LocationHeadquarters
- HQ city
- Sharon
- HQ country
- United States
- HQ region
- North America
Offices32 records
Markets served
The Primary Health Network business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Patient Services Revenue: Billing to insurance carriers for healthcare services including Medicare, Medicaid, CHIP, and most managed care plans
- 340B Drug Pricing Program: Pharmacy program enabling cost savings that support the continuum of patient care, including free medical transportation, dental services, and community health worker program
- HHS/HRSA Funding: Health center receives HHS funding and has Federal Public Health Service deemed status. Enhanced reimbursement from Medicare and Medicaid as an FQHC.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Monthly | Sliding Fee Discount for income-eligible patients |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
The Primary Health Network product offering
Product offeringCore offering
The Primary Health Network (PHN) is a Federally Qualified Health Center (FQHC) that operates nearly 50 health center sites across Pennsylvania and northeast Ohio, delivering primary and specialty healthcare services including family medicine, pediatrics, OB/GYN, behavioral health, psychiatry, dental, chiropractic, podiatry, oral surgery, and express care. It supplements in-person care with telehealth, mobile health units, and school-based clinics, and supports access through a sliding fee discount program and free patient transportation.
Product overview
Primary Health Network is a federally qualified health center (FQHC) operating as a unified healthcare platform with a network of nearly 50 health center sites across Pennsylvania and northeast Ohio. The organization offers a comprehensive suite of primary and specialty care services including Family Medicine, Internal Medicine, Pediatrics, Obstetrics/Gynecology, Behavioral Health, Psychiatry, Dental, and Express Care. Core digital products include the Patient Portal (InteliChart-powered) for secure health management and Telehealth Services for virtual care delivery. Support services include Mobile Health Units, Patient Transportation programs, the 340B Prescription Drug Program, and Sliding Fee Discount Program. The network also operates School-Based Clinics and manages the PHN Charitable Foundation for community support.
Differentiator
Problem solved
Functional benefit
Products and services
- Family Medicine Continuing and comprehensive primary healthcare for individuals and families across all ages, emphasizing disease prevention and health promotion. For patients and families across PHN's service area.
- Internal Medicine Adult-focused primary care emphasizing prevention and treatment of adult diseases, wellness promotion, women's health, substance abuse, and mental health services. For adult patients.
- Pediatrics Medical care for infants, children, adolescents, and young adults focusing on physical, emotional, and social health, development, and prevention, detection, and management of developmental problems. For pediatric patients and families.
- Obstetrics/Gynecology Women's reproductive health services including birth control, pregnancy care, fertility treatment, breast and cervical cancer screening, and sexually transmitted disease treatment. For women of reproductive age and expectant mothers.
- Women's Health Services by registered women's health nurse practitioners including well-woman exams, breast cancer screenings, Pap tests, and contraceptive and postpartum care. For adult women across the lifespan.
- Behavioral Health Services Psychiatric and counseling services for individuals and families across all stages of life, including psychiatric evaluations, therapy, and medication management. For patients needing mental health support.
- Psychiatry Mental illness prevention, diagnosis, and treatment including monitoring effects on physical conditions. Treats depression, anxiety, ADHD, and bipolar disorder. For patients requiring psychiatric care.
- Collaborative Care Behavioral health integration program where a licensed mental health professional works with patients and family doctors to create treatment plans for managing emotional, physical, and behavioral challenges. For patients needing integrated medical and behavioral healthcare.
- Dentistry Oral health diagnosis, prevention, and treatment including routine checkups, gum disease management, and addressing conditions that may indicate systemic health problems. For patients of all ages requiring dental care.
- Dental Hygiene Nonsurgical periodontal therapy and dental health maintenance provided by dental hygienists, including teeth cleaning and patient education on proper oral hygiene. For patients requiring preventive dental care.
- Oral Surgery Surgical correction of mouth, teeth, and jaw problems including wisdom teeth removal, jaw repair, root canals, and advanced procedures for damaged structures. For patients requiring oral surgical interventions.
- Chiropractic Spine and body structure adjustments for correcting alignment problems, relieving pain, improving function, and supporting natural healing for conditions like back pain, neck pain, and headaches. For patients with musculoskeletal complaints.
- Podiatry Foot, ankle, and lower leg disorder treatment including both surgical and non-invasive options such as shoe inserts, orthotics, and preventive diabetic foot care. For patients with foot, ankle, and lower leg conditions.
- Express Care Walk-in centers treating common non-life-threatening conditions such as minor infections, pink eye, sinus issues, skin rashes, and upset stomachs on a first-come/first-served basis. For patients needing same-day minor care.
- Mobile Health Units Customized motor vehicles traveling to communities to provide access to preventative services including COVID testing, vaccinations, primary care services, minor sick visits, medication management, and opioid use disorder referrals. For community-based and underserved populations.
- School-Based Clinics Health centers located directly inside schools to serve students and the broader community, eliminating transportation barriers and making healthcare more accessible for children and adolescents. For school-age children and surrounding communities.
- Telehealth Services Virtual video or phone visits allowing patients to safely connect to healthcare services from home. Includes Virtual Express Care for immediate care needs. For patients seeking remote care access.
- Patient Portal A 100% FREE secure, self-service health management tool powered by InteliChart that enables patients to communicate with physicians, manage healthcare information, and make informed health decisions. Supports prescription re-ordering, appointment requests, and test results viewing. For PHN patients.
- Patient Transportation (Provide a Ride) Free door-to-door transportation program for PHN patients without other means of transportation, currently offered in Beaver, Clarion, Mifflin, Erie, Lawrence, and Mercer counties. For PHN patients facing transportation barriers.
- 340B Prescription Drug Program Drug pricing program enabling PHN to offer affordable medications by contracting with local and chain pharmacies throughout the service area. For PHN patients needing affordable prescriptions.
- Sliding Fee Discount Program Discount program offering reduced-cost services to income-eligible underinsured or uninsured patients to ensure access to basic healthcare. For income-eligible uninsured and underinsured patients.
- CRNP Residency Program A structured nurse practitioner residency program designed to address the critical shortage of primary care providers and enhance health outcomes in underserved communities. For nurse practitioner trainees and the underserved communities they will serve.
Quantifiable outcome
- Serves over 100,000 patients annually
- +1 more outcomes
Companies that use The Primary Health Network
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
The Primary Health Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
The Primary Health Network partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Mercer County Behavioral Health CommissioncoreCollaboration on the Empowering Health & Guiding Recovery Mobile Health Assessment and Opioid Referral Program, providing crucial outreach and support to individuals in a nonjudgmental environment
- CF Transportation SolutionscoreTransportation partner providing on-time and personal transportation for residents of Mercer, Lawrence, Crawford and Trumbull Counties for PHN patient transportation
- Mercer County Community Transit (MCCT)coreRegional transportation program connecting Mercer County communities through The Mercer County Regional Council of Governments
- Contracted Local PharmaciescoreContracts with local pharmacies to provide patients access to knowledgeable professionals and individualized services for prescription needs as part of 340B program
Scale indicators4 records
Recent moves8 records
Expansion highlights5 records
The Primary Health Network competitors and assessment
Company assessmentDirect peers
- Zufall Health: New Jersey-based nonprofit FQHC providing primary medical, dental, and behavioral health to underserved populations; directly comparable FQHC model with sliding fee and community health mission.
- ChenMed: Family-owned, physician-led primary care group serving low-to-moderate income seniors with a comprehensive, in-house specialty model — highly comparable in mission and multi-specialty integration approach to PHN's network.
- Community Health Center, Inc. (CHCI): Connecticut-based FQHC and one of the largest in the U.S., delivering primary care, dental, and behavioral health across many sites; a like-for-like FQHC peer in scale, scope, and mission.
- Oak Street Health (CVS Health): Value-based primary care network focused on Medicare and underserved older adults; comparable as a multi-site primary care operator serving complex, often underinsured populations, though with a stronger for-profit, venture-backed model.
Broad incumbents
- Geisinger Health: Large Pennsylvania-based integrated health system operating primary care clinics, hospitals, and insurance; overlaps with PHN on Pennsylvania geography and primary care delivery, but at far greater scale and acuity range.
- Allegheny Health Network: Western Pennsylvania-based integrated health system with community primary care clinics; competes in PHN's Beaver, Butler, and Westmoreland service areas with overlapping primary care offerings.
- UPMC: Major Pennsylvania-headquartered integrated delivery network with extensive primary care footprint; comparable regional incumbent competing for the same patient pool across many of PHN's counties.
Regional players
- Health Center Partners of Southern California: Consortium of FQHCs serving Southern California; comparable FQHC network operating model, but on the West Coast rather than in PHN's Pennsylvania/Ohio geography.
- Erie County Medical Center (ECMC): Tertiary care hospital in Buffalo, NY with primary care extensions serving a similar rust-belt, underserved demographic to PHN; relevant overlap on patient population and safety-net positioning.
Others
- Phreesia: Patient intake, billing, and scheduling platform already integrated into PHN's Online Bill Pay flow; adjacent technology enabler rather than a direct competitor, but illustrative of the third-party stack PHN depends on.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Primary Health Network social profiles
Digital presenceThe Primary Health Network compliance and trust
Trust signalCompliance6 records
The Primary Health Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Primary Health Network leadership team
Management profileNumber of profiles
The Primary Health Network subsidiaries and ownership
Company hierarchySubsidiaries1 record
The Primary Health Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Primary Health Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Primary Health Network
What does The Primary Health Network do?
The Primary Health Network (PHN) is a Federally Qualified Health Center (FQHC) that operates nearly 50 health center sites across Pennsylvania and northeast Ohio, delivering primary and specialty healthcare services including family medicine, pediatrics, OB/GYN, behavioral health, psychiatry, dental, chiropractic, podiatry, oral surgery, and express care. It supplements in-person care with telehealth, mobile health units, and school-based clinics, and supports access through a sliding fee discount program and free patient transportation.
Is The Primary Health Network a public or private company?
The Primary Health Network is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was The Primary Health Network founded?
The Primary Health Network was founded in 1984. It employs 501 to 1,000 people.
Where is The Primary Health Network based?
The Primary Health Network is headquartered in Sharon, United States, in the North America region.
How does The Primary Health Network make money?
Three revenue lines are on record. Patient Services Revenue is the primary driver. The others are 340B Drug Pricing Program and HHS/HRSA Funding.
Who are The Primary Health Network's main competitors?
Direct peers on record are Zufall Health, ChenMed, Community Health Center, Inc. (CHCI) and Oak Street Health (CVS Health). Broad incumbents are Geisinger Health, Allegheny Health Network and UPMC. Regional players are Health Center Partners of Southern California and Erie County Medical Center (ECMC). Phreesia is listed as an others.
Does The Primary Health Network have an API?
No public API is recorded for The Primary Health Network.
What industry is The Primary Health Network in?
The Primary Health Network's product category is Community Health Services (Federally Qualified Health Center). Its primary akta.pro industry code is HLAFAGAE, Primary Care Networks, Groups & MSOs, with a secondary code of HLALAAAA, Primary Care & General Medicine Virtual Care. Its NAICS code is 621 and its SIC code is 8011.