OnSite
OnSite is a UK specialist contracting firm providing infrastructure maintenance, trenchless rehabilitation, flow monitoring, and civil engineering services to water utilities, rail operators, and government bodies under multi-year framework agreements.
- Company typePrivate
- Founded1977
- HeadquartersWorcester, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What OnSite does
OnSite Central Ltd is a UK specialist contracting firm founded in 1977 and operating as a division of South Staffordshire Plc, providing infrastructure maintenance, rehabilitation and engineering services to UK water and sewerage companies, rail operators (Network Rail, London Underground), government bodies (Birmingham City Council, Dudley Council, Canal & River Trust), and a small base of domestic customers. Core services span pipeline and civil engineering, sewer rehabilitation (CIPP relining, CIPP patch repairs), trenchless technologies (directional drilling, pipe jacking, sliplining, auger boring, GRP segmental lining, pipe bursting), high-pressure water jetting, CCTV and sonar sewer surveys, flow monitoring, waterway repair, and rail drainage services. Headquartered in Heathrow with operations across the UK and selective work in Ireland (including a ~300 flow monitor deployment in Dublin), OnSite employs 101–250 staff and operates from multiple regional offices and depots.
OnSite's service delivery rests on a portfolio of specialist equipment and exclusive technology partnerships. The company is the exclusive UK installer of Sekisui SPR™ spiral wound lining (sizes 150mm–5500mm) and holds an exclusive UK partnership with Kando Environmental Services for wastewater intelligence analytics. Proprietary/internal capabilities include the OnSiteLive real-time flow monitoring platform, the PortaDam temporary dam system, solar-powered CCTV inspection vans, UV lining rigs including 'Light Train' equipment, Hydrospin CSO vortex technology, and the FHOSS cycle-lane safety system fitted to HGVs. It was the first UK contractor to deliver a pressure main CIPP liner to the new international standard (with Wessex Water, 2018). Sustainability and compliance credentials include RISQS rail qualification, Achilles UVDB perfect scores, Achilles Carbon Reduce ten-year achievement, FORS Silver, and Supply Chain Sustainability School Gold.
OnSite generates revenue almost exclusively through long-term framework agreements (typically 3–5 years) and competitive tenders with enterprise clients, with per-project pricing negotiated rather than publicly disclosed. It reported £100m turnover in 2023 (25% YoY growth, 37% growth over two years) and operates on 22 national water sector frameworks. Major clients include Severn Trent Water, Wessex Water, Anglian Water (@OneAlliance), United Utilities, South West Water, Northumbrian Water, South Staffs Water, Network Rail, London Underground, Balfour Beatty, BAM Nuttall, Arcadis, Kier, Amey, the Canal & River Trust, and various local authorities. Distribution is direct enterprise field sales; a smaller domestic drainage arm serves homeowners and insurance claims via the website. Leadership transitioned materially in 2024–2026, with Eddie Lundon appointed Managing Director in 2026 following the retirements and interim succession of long-serving MD Alan Plante.
OnSite firmographics
Firmographics- Name
- OnSite
- Legal name
- OnSite Central Ltd
- Website
- https://onsite.co.uk
- Company type
- Private
- Founded year
- 1977
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- OnSite is a UK specialist contracting firm providing infrastructure maintenance, trenchless rehabilitation, flow monitoring, and civil engineering services to water utilities, rail operators, and government bodies under multi-year framework agreements.
- Ownership category
- akta.pro rank
OnSite industry classification
Industry- Product category
- Infrastructure Maintenance and Specialist Contracting Services
- NAICS
- Water, Sewage and Other Systems (2213)
- SIC
- Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Sanitary Services (4950)
- akta.pro primary industry
- Sludge/Biosolids Handling & Treatment Facilities Construction (IMAFAGAJ)
- akta.pro secondary industries
- Rehabilitation & Renewal (CIPP, Lining, Coatings, Structural Repairs) (EUANALAF), Water & Wastewater Infrastructure Asset Management (EUAEAMAH)
Keywords
Where OnSite is headquartered
LocationHeadquarters
- HQ city
- Worcester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices8 records
Markets served
OnSite business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Specialist Contracting Services: OnSite generates revenue through providing specialist infrastructure maintenance and engineering services to water companies, wastewater operators, rail sector clients, and government bodies. Revenue comes from framework agreements, direct contracts, and project-based work.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Framework Agreement Contracts |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels8 records
OnSite product offering
Product offeringCore offering
OnSite is a specialist infrastructure maintenance and engineering contractor delivering drainage, sewer, pipeline, waterway, and rail services to UK water utilities, Network Rail, government bodies, and tier-one contractors. Services encompass sewer rehabilitation (CIPP relining), trenchless no-dig technologies, high-pressure water jetting, CCTV and sonar surveys, flow monitoring (OnSiteLive), pipeline repair, civil engineering, waterway/canal maintenance, and confined space rescue. The company holds 22 national water sector frameworks and operates an extensive specialist equipment fleet, including exclusive access to Sekisui SPR™ lining technology and the Kando wastewater intelligence platform.
Product overview
OnSite is a specialist contracting services business offering a comprehensive portfolio of infrastructure maintenance and engineering services. The core offering consists of multiple interconnected service lines: Pipeline and Civil Services (water mains, leak detection, pipe laying), Sewer Rehabilitation (CIPP relining and repairs), Trenchless Technologies (no-dig methods), Sewer Cleaning (HPWJ), Sewer Surveys (CCTV and sonar), Flow Monitoring (including OnSiteLive real-time monitoring), Waterway Repair, Rail Services, Temporary Dams (PortaDam), Confined Space Rescue, and Domestic Drainage services. The company also offers technology-enabled services including Kando wastewater intelligence for pollutant detection and real-time network monitoring capabilities. Rather than a unified software platform, OnSite operates as a services contractor with specialist equipment and technology-enhanced service offerings.
Differentiator
Problem solved
Functional benefit
Products and services
- Pipeline and Civil Engineering Services Comprehensive pipeline installation, repair, maintenance, and civil engineering works including water mains repair, leak detection (Find & Fix), line stopping, mains pressure testing and chlorination, water meter installation, pipeline repair and maintenance, and pipe laying and replacement. Serves UK water utilities and infrastructure owners.
- Sewer Rehabilitation (CIPP Relining and Patch Repairs) Cured-In-Place Pipe (CIPP) relining and patch repair services for restoring sewer infrastructure without excavation, including first-UK pressure main lining to international standard for Wessex Water.
- Trenchless Technologies (No-Dig Solutions) No-dig pipe rehabilitation and installation methods including shaft sinking, directional drilling, pipe jacking, sliplining, auger boring, GRP segmental lining, pipe bursting, and timber headings. Used to install or rehabilitate underground pipelines without excavation.
- Sewer Cleaning Services High-pressure water jetting (HPWJ) and off-road cleaning services for sewer and drainage system maintenance.
- Sewer Survey Services Comprehensive sewer survey services including CCTV surveys, pipeline sonar surveys, impermeable area surveys, manhole surveys, and topographical surveys for water utilities and infrastructure owners.
- Flow Monitoring and OnSiteLive Flow surveys, water quality monitoring, and real-time monitoring services (OnSiteLive) for wastewater network intelligence. Includes the live launch of OnSiteLive (2025) as a real-time monitoring platform for drain monitoring sensors.
- Waterway Repair Services Waterway maintenance including de-vegetation, culvert maintenance, civil engineering, and ecological surveys for canals, rivers, and waterways owners such as Canal & River Trust and Scottish Canals.
- Rail Services (OnSite Rail) Specialist rail sector services including rail surveying services, civil engineering services, turnkey drainage projects, and drainage maintenance for Network Rail, London Underground, and tier-one rail contractors across the UK.
- Temporary Dams (PortaDam and Inflatable Dams) Portable dam solutions (PortaDam and Inflatable Dams) for water control during maintenance and construction works in sewers and watercourses.
- Confined Space Rescue and Support (CSRS) Specialist confined space rescue and support services for safe entry and work in hazardous environments such as sewers, culverts, and industrial tanks.
- Domestic Drainage Services Residential drainage services including build-over surveys, insurance claim handling, and water meter installation for individual homeowners.
- Kando Wastewater Intelligence Exclusive UK partnership with Kando Environmental Services providing advanced wastewater analytics that identifies pollutants in sewers using real-time sensors, enabling proactive and predictive pollution management. Delivered as part of OnSite's wastewater intelligence offering to UK water utilities.
- Build Over Surveys Build-over drainage surveys for homeowners undertaking property extensions or construction work near public sewers, satisfying water authority requirements.
Quantifiable outcome
- 40% faster project delivery using Batch X Direct Delivery Model with Severn Trent Water
- +5 more outcomes
Companies that use OnSite
Customer profileNamed customers22 records
Segments7 records
Ideal customer profiles4 records
OnSite technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature12 records
OnSite partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered strategic, core and minor.
- Kando Environmental ServicesstrategicExclusive UK partnership for Kando wastewater intelligence technology. Finham Smart Wastewater Network Intelligence Trial uses real-time sensors and automated controls to predict and prevent pollution in sewer networks. Kando identifies pollutants in sewers.
- Wessex Watercore20-year unbroken partnership. OnSite's Sewer Rehabilitation team appointed to 5-year sewer rehabilitation framework using CIPP and CIPR techniques including full-length liners, pressure liners, patch repairs, lateral liners and connection point sealing.
- Severn Trent WatercoreOnSite delivers innovative projects with Severn Trent Water including the Batch X Direct Delivery Model achieving 40% faster project delivery. OnSite maintains wastewater data loggers across the full Severn Trent region on a 5-year framework. Severn Trent plans to install 40,000 additional proactive alarm monitors.
- United UtilitiescoreOnSite appointed as one of 30 civil construction partners for AMP8 £0.5bn+ minor works framework. Scope includes water and wastewater site works, process treatment facility improvements, network standardization, and storm overflow solutions.
- WSPstrategicIndustry partner in Ofwat-funded Recovering Energy from Water scheme. £1.44m project to reduce reliance on fossil fuels by harnessing renewable energy from existing water infrastructure.
- CarrierstrategicIndustry partner in Ofwat-funded Recovering Energy from Water scheme alongside South Staffordshire Water, WSP, Spring, Affinity Water, Portsmouth Water, South West Water.
- South Staffordshire WatercoreOnSite supporting South Staffordshire Water on Ofwat Innovation Fund £1.44m Recovering Energy from Water scheme. Partners include WSP, Carrier, Spring, Affinity Water, Portsmouth Water, South West Water.
- South West WatercoreOnSite appointed to 5-year CCTV framework covering South West Water operational area including Cornwall, Devon, Bournemouth, Isles of Scilly, and Bristol Water. Completes reactive and strategic CCTV inspections.
- Vital EnergiminorOnSite appointed by Vital Energi to help upgrade Newport heat distribution network.
- Bouygues Energies & ServicesminorOnSite Pipelines appointed to support Swaffham Prior Heat Network project.
- Eden Geothermal ProjectminorOnSite Pipelines appointed to help deliver Eden Geothermal Project supplying renewable heat to the Eden Project.
- Ongo HomesminorMulti-supplier 2-year framework (with potential 2-year extension) for planned and reactive drainage services to 10,000 homes in North Lincolnshire.
- Birmingham City CouncilminorFour-year framework for routine maintenance of watercourses and associated structures. Social value commitment through Bristol WORKS partnership.
- Canal & River Trustcore10-year restoration contract. OnSite appointed to Civil Engineering Contract (CEC) Framework working across England and Wales waterways network including over 2,000 miles of canals and rivers plus 10,000+ associated assets.
- Anglian Water @OneAlliancecoreOnSite appointed as framework supplier in Anglian Water's West Region for 3-year civils works and services. Working with @OneAlliance to deliver infrastructure and non-infrastructure solutions. Scope includes pipework, valves, roads, brickwork, groundworks, manholes.
- WatertrainminorTraining partner for apprenticeship programs. Apprentices gain NVQ L2 NCO Water Operative qualification through block release training.
- Institute of WaterminorOnSite became Institute of Water Company Affiliate member to support UK water industry careers professional body and engage with industry on professional development.
- Dudley Councilminor£1 million five-year deal for highways gully clearing allowing crews to attend gullies on rolling three-year programme.
- Sekisui SPR™coreExclusive UK installer of patented Sekisui SPR™ spiral wound lining technology. First culvert rehabilitation using this technology in UK. Applicable to any shape from 150mm to 5500mm sizes with minimal environmental footprint.
- Network RailcoreRISQS-qualified supplier. Awarded 5-year drainage services frameworks on 6 routes nationwide. Works on track and near track, stations, tunnels, culverts and bridges.
- London UndergroundcoreRISQS-qualified supplier supporting London Underground infrastructure drainage.
- Balfour BeattycoreLong-term working relationship providing specialist rail civil and structural works. OnSite holds minor works contract across Network Rail Western route.
Scale indicators14 records
Recent moves8 records
Expansion highlights6 records
OnSite competitors and assessment
Company assessmentBroad incumbents
- Costain Group: UK-listed infrastructure solutions business serving water, energy and transport. Competes with OnSite on water AMP frameworks and rail infrastructure, with broader digital/technology capabilities and a larger balance sheet.
- Kier Group: UK infrastructure services and construction group with water, highways and utilities exposure. Comparable overlap on drainage and water utility frameworks; broader scale and listed status place it as a tier-one incumbent.
- Balfour Beatty: Major UK-listed infrastructure group with substantial water, rail and highways divisions. Overlaps with OnSite in rail drainage/civil works (Balfour Beatty is also an OnSite customer) and competes at the top end of water utility frameworks.
Direct peers
- Clancy Group: UK family-owned contractor providing utility services to water, gas and electricity sectors. Comparable scale and business model, with overlapping trenchless, multi-utility framework delivery.
- Morrison Water Services: Direct UK water and wastewater infrastructure services peer (part of MGroup Services). Provides reactive and planned maintenance, networks, metering and infrastructure construction to UK water utilities on similar multi-year frameworks.
- Barhale: UK specialist civil engineering and infrastructure contractor focused on water, wastewater, rail and highways. Closest direct peer to OnSite with overlapping trenchless technology, framework-based water utility work, and similar regional/mid-tier scale.
- Cappagh Browne Utilities: UK utility contractor focused on water, gas and electric infrastructure. Comparable size and service mix (drainage, mains renewal, trenchless), competing for similar water utility framework work.
- VolkerStevin: Specialist civil engineering contractor within VolkerWessels UK delivering water, flood defence and infrastructure projects. Direct peer in water/wastewater civil engineering and rehabilitation work.
- Mott MacDonald Bentley (MMB): Joint venture design-and-build contractor for UK water companies. Competes with OnSite on water and wastewater infrastructure construction and rehabilitation, with the added dimension of in-house design capability.
Others
- Stantec UK: Global engineering consultancy with significant UK water sector practice. Adjacent rather than direct: provides design and asset management services to many of the same water utility clients OnSite serves, occasionally as a partner and occasionally as a competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
OnSite social profiles
Digital presenceOnSite compliance and trust
Trust signalCompliance6 records
OnSite financial estimates
Financial estimateRevenue estimate
Valuation estimate
OnSite leadership team
Management profileNumber of profiles
Profiles15 records
OnSite funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OnSite M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OnSite
What does OnSite do?
OnSite is a specialist infrastructure maintenance and engineering contractor delivering drainage, sewer, pipeline, waterway, and rail services to UK water utilities, Network Rail, government bodies, and tier-one contractors. Services encompass sewer rehabilitation (CIPP relining), trenchless no-dig technologies, high-pressure water jetting, CCTV and sonar surveys, flow monitoring (OnSiteLive), pipeline repair, civil engineering, waterway/canal maintenance, and confined space rescue. The company holds 22 national water sector frameworks and operates an extensive specialist equipment fleet, including exclusive access to Sekisui SPR™ lining technology and the Kando wastewater intelligence platform.
Is OnSite a public or private company?
OnSite is a private company. It is classified as corporate owned and is currently operating.
When was OnSite founded?
OnSite was founded in 1977. It employs 101 to 250 people.
Where is OnSite based?
OnSite is headquartered in Worcester, United Kingdom, in the Europe region.
How does OnSite make money?
One revenue line is on record: specialist Contracting Services.
Who are OnSite's main competitors?
Broad incumbents on record are Costain Group, Kier Group and Balfour Beatty. Direct peers are Clancy Group, Morrison Water Services, Barhale, Cappagh Browne Utilities, VolkerStevin and Mott MacDonald Bentley (MMB). Stantec UK is listed as an others.
Does OnSite have an API?
No public API is recorded for OnSite.
What industry is OnSite in?
OnSite's product category is Infrastructure Maintenance and Specialist Contracting Services. Its primary akta.pro industry code is IMAFAGAJ, Sludge/Biosolids Handling & Treatment Facilities Construction, with a secondary code of EUANALAF, Rehabilitation & Renewal (CIPP, Lining, Coatings, Structural Repairs). Its NAICS code is 2213 and its SIC code is 1623.