Hencke Systemberatung

What Hencke Systemberatung does

Hencke Systemberatung GmbH is a privately held, owner-managed German IT services company headquartered in Laatzen near Hannover. Founded in 1992 and operating for over 30 years, the company employs more than 100 people and functions as part of the broader Hencke Unternehmensgruppe alongside affiliated firms such as Digital Mindset, Creative Network, Fulfill, and Hencke Repair. Its commercial focus is the German Mittelstand, where it sells managed mobility and managed workplace services to mid-sized enterprises across all industries.

The company's core offering is Device Lifecycle Management (DLM), a managed service covering the full mobile-device lifecycle: procurement with flexible financing (leasing, rental, purchase, sell-and-rent-back), personalisation (laser engraving, screen protectors, accessories, SIM activation, MDM enrolment), ongoing support (1st-level helpdesk, warranty, repair, next-business-day replacement), telecom cost control via the proprietary Quick-Checker portal, and end-of-life processing including certified data erasure (DoD 5220.22-M and Blancco) and transparent remarketing. The underlying technology stack integrates Apple Business Manager/ADE, Samsung KNOX, Microsoft Intune, Ivanti endpoint management, and Sophos security, delivered alongside a proprietary 24/7 Serviceportal for customer self-service. A complementary Managed IT practice delivers Microsoft 365, Azure Virtual Desktop, and security deployments, supported by ISO 9001 and ISO/IEC 27001 certifications.

Hencke's revenue model combines recurring managed-services subscriptions, multi-year device financing contracts, hardware procurement pass-through, and transaction fees on certified remarketing. Distribution is primarily direct enterprise field sales supplemented by inside sales and the Serviceportal self-service motion; the company extends its geographic reach beyond Hannover through the Vodafone Business Solution Factory partner network, the Compass purchasing consortium, and a shareholder position in FNext AG, which together enable nationwide IMAC service delivery in Germany. No external institutional investment, public listing, or revenue figures are disclosed.

Name

Hencke Systemberatung

Legal name

Hencke Systemberatung GmbH

Website

https://hencke.de

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

Hencke Systemberatung GmbH is an owner-managed German IT services firm that delivers Device Lifecycle Management and Managed IT services — covering mobile device procurement, personalisation, support, cost control, and certified end-of-life remarketing — to mid-sized German enterprises.

Ownership category

akta.pro rank

Product category

Managed IT and Mobility Services

NAICS

Computer Systems Design and Related Services (54151), Office Machinery and Equipment Rental and Leasing (532420), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Rental & Leasing (7377)

akta.pro primary industry

IT Procurement, Lifecycle & Asset Management Services (BPAEABAL)

akta.pro secondary industries

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB), IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

Keywords

• Managed mobility services
• Device lifecycle management
• Managed IT services
• Mobile device management
• IT infrastructure consulting

Headquarters

HQ city

Laatzen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Device Lifecycle Management (DLM) Services: Full-service management of mobile devices throughout their lifecycle, including procurement, personalisation, setup, deployment, ongoing support, and end-of-life remarketing. Revenue is generated through managed services contracts, device procurement fees, and remarketing proceeds returned to clients.
2. Managed IT / Managed Workplace: Managed IT services covering home office setup, Microsoft 365 migrations, Azure Virtual Desktop, and security services. Includes workshops, training, user account configuration, and ongoing operational support. Typically sold as recurring service contracts.
3. Hardware Procurement: Sale of mobile devices and accessories. Customers can choose financing via leasing, rental, purchase, or sell-and-rent-back. Revenue is one-time per device.
4. Device Financing Services: Offering various financing options including leasing, rental, purchase, and sell-and-rent-back arrangements for enterprise hardware.
5. Device Personalisation and Setup Services: Services including device customisation (cases, laser engraving, screen protectors), accessory bundling, SIM activation, account setup, and MDM configuration performed prior to device deployment to employees.
6. Certified Data Erasure and Remarketing: End-of-life device services including certified data erasure (DoD 5220.22-M, Blancco), secure destruction of non-recoverable devices/SIMs, and transparent open-book remarketing of devices on behalf of clients.
7. Quick-Checker Cost Management Services: Cost management and reporting tools for mobile telecom expense management, including invoice splitting, cost centre reporting, usage forecasting, and data blocking services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Hencke Systemberatung provides full-lifecycle managed mobility and IT infrastructure services for German businesses. Its Device Lifecycle Management (DLM) offering covers device procurement, personalization, deployment, ongoing support, mobile cost control (Quick-Checker), and certified end-of-life data erasure with remarketing. It also delivers Managed IT services including Microsoft 365, Intune, Azure Virtual Desktop, and security implementations, supported by a proprietary Serviceportal for 24/7 self-service.

Product overview

Hencke Systemberatung is a medium-sized, owner-managed IT services company with over 30 years of experience. Their product portfolio centers on Device Lifecycle Management (DLM), a comprehensive managed mobility solution encompassing procurement (Beschaffung), personalization, lifecycle support, Quick-Checker cost control, and end-of-life remarketing. They also offer Managed IT services for IT infrastructure including Microsoft 365, Intune, and Azure solutions. The Serviceportal serves as their customer-facing self-service platform for device and user management. All offerings are available through their headquarters in Laatzen, near Hanover, Germany.

Differentiator

Problem solved

Functional benefit

Products and services

• Device Lifecycle Management (DLM)

Quantifiable outcome

• 24-hour device replacement SLA — new phone within 24 hours in case of damage
• +3 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Eleven partnerships are on record, tiered flagship, core and minor.

• Vodafone Business Solution FactoryflagshipChannel Partner/ Reseller/ DistributorHencke Systemberatung is part of the Vodafone Business Solution Factory, a strong partner network that jointly works to offer customers the best and most future-proof IT solutions. This is Hencke's most prominent partnership, positioning it within Vodafone's business customer ecosystem and enabling access to Vodafone's mobile network, enterprise tariffs, and managed services infrastructure.
• MicrosoftcoreTechnology or IntegrationMicrosoft is shown as a logo partner. Hencke implements Microsoft 365, Microsoft Intune, Azure Virtual Desktop, Azure Conditional Access, and Azure Multifactor Authentication as part of its Managed IT services.
• IvanticoreTechnology or IntegrationIvanti is shown as a logo partner and its technology is used for endpoint management and security within Hencke's managed mobility stack.
• SophoscoreTechnology or IntegrationSophos is shown as a logo partner. Sophos cybersecurity solutions are integrated into Hencke's managed IT security offerings.
• FNext AGcoreStrategic or Co-development PartnerHencke Systemberatung is a shareholder in FNext AG, enabling nationwide IMAC (Install, Move, Add, Change) service delivery through FNext's network, extending Hencke's geographic reach beyond its Hannover base.
• Compass (Einkaufsverbund)coreChannel Partner/ Reseller/ DistributorHencke is a partner of the Compass purchasing consortium, which enables the provision of IMAC services on a nationwide basis in Germany, giving Hencke access to volume pricing and a broader service delivery network.
• ADG Business SchoolminorStrategic or Co-development PartnerHencke partners with the ADG Business School to offer dual study programmes (BWL mit Schwerpunkt Business Sales, B.A.), with students employed by Hencke from the start of their studies.
• Digital MindsetcoreStrategic or Co-development PartnerDigital Mindset is Hencke's partner firm for digital transformation consulting and change management. It serves as the 'guide through digital change', helping organisations understand digital connections, identify potentials, and convert them into sustainable business success. Part of the Hencke Group.
• Fnext (FNext AG)coreStrategic or Co-development PartnerHencke is a shareholder in FNext AG, enabling the provision of IMAC services across Germany through the FNext network. See FNext AG entry for details.
• Apple (via ABM/ADE)coreTechnology or IntegrationApple Business Manager (ABM) and Automated Device Enrollment (ADE) are used for zero-touch provisioning of iPhones, iPads, Macs, and Apple TV devices in enterprise environments, enabling contact-free device configuration as part of Hencke's DLM offering.
• Samsung (via KNOX/KME)coreTechnology or IntegrationSamsung KNOX and KNOX Mobile Enrollment (KME) are used for zero-touch provisioning of Android devices in enterprise environments, enabling mass MDM/EMM registration as part of Hencke's managed mobility stack.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bechtle AG: Germany's largest IT system house with a broad portfolio spanning hardware procurement, managed services, workplace and datacenter, serving both Mittelstand and enterprise. Directly comparable to Hencke as a German IT services and procurement partner, though at materially greater scale and with a much wider product breadth.
• Controlware GmbH: German IT system house and managed services provider delivering datacenter, network, security and workplace solutions. Comparable to Hencke as a Mittelstand-focused integrator offering managed mobility and endpoint services alongside broader infrastructure.
• GOB Software & Systeme GmbH & Co. KG: German IT services and system house focused on infrastructure, cloud, and end-user computing for mid-sized businesses. Comparable to Hencke in customer segment (German Mittelstand) and in bundling workplace, cloud migration and managed services.
• SVA System Vertrieb Alexander GmbH: German IT system house providing data center, workplace and managed services to mid-market and enterprise customers. Closely comparable to Hencke in targeting German Mittelstand with integrated infrastructure, endpoint and lifecycle offerings.

Broad incumbents

• Axians (VINCI Energies): European IT services brand of VINCI Energies providing managed workplace, cloud and connectivity services across multiple European countries. Comparable to Hencke in workplace and managed IT offerings, with a broader geographic and capability footprint.
• Computacenter plc: Large European IT infrastructure services provider with significant German operations, offering managed workplace, device lifecycle and enterprise mobility services. Comparable to Hencke in the DLM and managed IT layer, but at vastly greater scale and with enterprise as well as mid-market customers.
• Datagroup SE: German IT outsourcing and managed services provider with a strong Mittelstand customer base across DACH. Comparable to Hencke in delivering managed workplace and infrastructure services to German SMEs, though typically via longer-term outsourcing contracts.
• Allgeier SE: Diversified German IT services group covering enterprise IT, consulting and technology staffing. Comparable to Hencke in offering managed IT and workplace services, but with a much broader portfolio and exposure to enterprise as well as Mittelstand.

Emerging players

• Baramundi software AG: German-based unified endpoint management software vendor focused on mid-sized European enterprises. Comparable to Hencke in the German Mittelstand endpoint management niche, but as a software vendor whose tools may be adopted by customers as an alternative to managed-service-led MDM.

Others

• Computacenter (managed mobility / Vodafone tie-up): Several large managed mobility specialists and Vodafone partner ecosystem participants compete for the same enterprise mobility and DLM RFPs as Hencke. Listed to acknowledge the broader Vodafone Business Solution Factory ecosystem and competing enterprise mobility service providers in Germany.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hencke Systemberatung