What The Maintainers does

The Maintainers is a privately held integrated facilities management (FM) services provider headquartered in Doha, Qatar, and operating exclusively in the Qatari market. Founded in 2007 as an ISO-certified affiliate of Al Jassra Group (a Qatari conglomerate owned by the Al Mana Family), the company delivers hard, soft, and premium FM services across more than 30 industry verticals, serving both private and public sector clients and collectively managing over 1 million square meters of client asset values.

The company's service portfolio comprises five core areas: Integrated Facilities Management (HVAC, mechanical and electrical maintenance, cleaning, security, and landscaping), Computer Aided Facilities Management (CAFM) technology, Building Asset Management, Specialist Services, and Sustainability Management aligned with Qatar's National Environment and Climate Change (QNE) Strategy framework. The CAFM technology platform integrates business administration, behavioural science, architecture, and engineering concepts to optimize the functioning of client organizations, and serves as the central technology layer supporting the operational service delivery. Sustainability and ESG-aligned services represent a deliberate extension of the offering to meet national regulatory priorities.

The Maintainers generates revenue through long-term managed-services contracts with enterprise and government clients in Qatar, with pricing structured around tailored, quote-based engagements rather than publicly disclosed rates. The go-to-market motion is direct B2B enterprise field sales targeting high-profile accounts, leveraging the reputational and relational capital of its Al Jassra Group / Al Mana Family affiliation. The company employs between 251 and 500 people and maintains a digital presence across its website, LinkedIn, Instagram, and Facebook channels to support brand visibility and client engagement.

Name

The Maintainers

Legal name

The Maintainers

Website

https://the-maintainers.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

251–500 employees

Short description

The Maintainers is a Qatar-based integrated facilities management provider, founded in 2007 as an affiliate of Al Jassra Group (Al Mana Family), delivering hard, soft, and premium FM services across 30+ industries and managing over 1 million square meters of client assets.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Facilities Support Services (56121), Facilities Support Services (561210), Facilities Support Services (5612)

SIC

Services-Facilities Support Management Services (8744), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)

akta.pro secondary industries

Energy Services (Retrofits/Commissioning/Testing & Balancing) (IMAIABAI), Critical Power & Backup Systems Maintenance (Generators, ATS, Batteries) (BPABACAF), Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

Keywords

• Integrated facilities management
• Building maintenance services
• HVAC services
• Asset management
• Soft services

Headquarters

HQ city

Doha

HQ country

Qatar

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Facilities Management Services: Comprehensive facilities management services including HVAC, M&E, cleaning, security, and landscaping. Revenue generated through long-term contracts with private and public sector clients in Qatar managing over 1 million SQMs of client asset values.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

The Maintainers delivers integrated facilities management services spanning HVAC, mechanical & electrical, cleaning, security, and landscaping, supported by a proprietary Computer Aided Facilities Management (CAFM) technology platform, building asset lifecycle management, specialist technical services, and sustainability management aligned with the QNE Strategy framework. Services are delivered under managed-services contracts to enterprise and government clients across 30+ industries in Qatar.

Product overview

The Maintainers offers an integrated facilities management services portfolio comprised of five core service areas: Integrated Facilities Management (HVAC, M&E, cleaning, security, landscaping), Computer Aided Facilities Management (CAFM) Technology platform, Building Asset Management, Specialist Services, and Sustainability Management. The CAFM Technology platform serves as the central technology component combining business administration, behavioural science, architecture, and engineering concepts to optimise client operations, while the other services provide the operational delivery capabilities. Collectively, the company services over 30 industries and sectors in Qatar, managing over 1M SQM in client asset values.

Differentiator

Problem solved

Functional benefit

Products and services

• Integrated Facilities Management Building maintenance and operations services for private and public sector clients, encompassing HVAC, mechanical and electrical (M&E) maintenance, cleaning, security, and landscaping delivered through managed-services contracts.
• Computer Aided Facilities Management (CAFM) Technology A unified CAFM technology platform combining business administration, behavioural science, architecture, and engineering concepts to optimise client organisations' functioning.
• Building Asset Management Lifecycle asset management service that helps clients make procurement decisions to maximise equipment efficiency, reduce maintenance spending, and improve long-term asset outcomes.
• Specialist Services Comprehensive suite of specialist technical services tailored to clients' unique needs and business objectives.
• Sustainability Management Integrated end-to-end sustainability management services aligned with the QNE Strategy framework for environmental stewardship and sustainability compliance.

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• Farnek: UAE-headquartered IFM and cleaning services company with technology-led service delivery (SwissCheck benchmarking). Comparable as a regional IFM peer with integrated hard/soft services and tech-enabled operations.
• Imdaad: Qatar-headquartered integrated facilities management company offering hard and soft FM services to private and public sector clients. Most directly comparable peer given shared Qatar domicile, similar full-stack IFM offering, and overlapping client base.
• Emrill Services: UAE-based IFM provider delivering hard, soft, and integrated facilities management across the GCC. Closely comparable business model and service breadth, with active GCC market overlap and similar reliance on long-term enterprise contracts.

Broad incumbents

• Serco Middle East: Global public-services and FM operator with significant GCC presence, including facility management contracts for government and large enterprise clients. Comparable as a broad incumbent active in Qatar FM tenders with deeper capital and international references.
• ISS A/S: Global facilities services company with operations across the Middle East. Comparable as a broad incumbent offering integrated FM, cleaning, and technical services to enterprise clients, though as part of a much larger global portfolio.
• Sodexo Middle East: Global FM and food services major with active operations across the GCC, including Qatar. Comparable as a broad incumbent competing for integrated FM mandates at large enterprises and institutions.
• Engie Solutions (Middle East): Global energy and FM services provider with HVAC, technical maintenance, and integrated facility management offerings across the GCC. Comparable as a broad incumbent competing for energy-aligned FM contracts in the region.

Others

• Al Jassra Group affiliates: Other operating affiliates within the Al Mana Family-owned Al Jassra Group. Related via shared ownership and likely cross-sell potential; not direct FM competitors but ecosystem participants providing indirect comparability on group-level capital allocation and governance.

Regional players

• Al Mazrouei Facilities Management: UAE-based IFM provider serving commercial, residential, and industrial clients. Comparable as a regional GCC IFM peer competing for similar multi-sector integrated FM mandates, though primarily operating outside Qatar.
• Al Habtoor Group (FM division): UAE-based conglomerate with facilities management operations serving hospitality, commercial, and residential assets. Comparable as a regional conglomerate-affiliated IFM peer with similar full-stack service positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/people/The-Maintainers/100064770109854
• LinkedInlinkedin.com/company/the-maintainers
• Instagraminstagram.com/themaintainers
• Xx.com/TheMaintainers

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Maintainers