Hospisoft

What Hospisoft does

Hospisoft is a Mexican healthcare information systems company founded in 1994 (originally as Sistemas de Información Consultores, rebranded to Hospisoft in 2017) that develops and licenses SiHO (Sistema Integral Hospitalario), an integrated hospital management platform composed of 16 modules covering both clinical and administrative operations for hospitals and clinics. The platform runs 24/7 and includes Admission, Electronic Medical Records (compliant with Mexican NOM-004), Laboratory, Auxiliary Services / RIS-PACS interfaces, Cash Management, Inventory, Purchasing, Accounts Payable and Receivable, Nutrition, a Human Resources Suite, Budgets, Supplier Portal, Accounting, Statistics, and Systems & Security modules, with deployment options spanning on-premise, hybrid, and SiHO Cloud (backed by Huawei infrastructure). Adjacent offerings include Reliv EHR, an outpatient electronic records product launched in 2025, plus integration-tier partnerships with ViDAL Vademecum (clinical decision support), SAFTü (blood bank), TINC CMMS (hospital asset management), and Health Consulting.

Name

Hospisoft

Legal name

RELIV HEALTH MEXICO S.R.L. DE C.V.

Website

https://hospisoft.mx

Company type

Private

Founded year

1994

Operating status

Acquired

Headcount range

51–100 employees

Short description

Hospisoft is a Mexican hospital information systems provider founded in 1994, offering SiHO, a 16-module integrated platform serving 45+ hospitals and 2,700+ beds across Mexico. Acquired by Ecuadorian healthtech Reliv in 2025 to expand across Latin America.

Ownership category

akta.pro rank

Headquarters

HQ city

Chihuahua

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Licensing and Subscriptions: SiHO system licensed to hospitals and clinics with flexible acquisition models. Pricing adapts based on size and capacity of medical facility. Two payment schemes available for solution acquisition.
2. Cloud Hosting (SiHO Cloud): Monthly rental of cloud infrastructure with automatic backups and remote support. Cost is fully deductible under server lease concept.
3. Implementation Services: Structured implementation process using PMI standards including deployment, configuration, implementation with end-user training, go-live, and stabilization support. Implementation takes approximately 48 weeks on average for standard implementations.
4. Technical Support: 24/7 functional support and error resolution via ticket platform with chat and phone support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Hospisoft develops and licenses SiHO (Sistema Integral Hospitalario), a 16-module integrated hospital information system that manages both clinical and administrative operations of hospitals and clinics 24/7. Modules cover Admission, Electronic Medical Records (NOM-004 compliant), Laboratory, Auxiliary Services/Imaging, Cash Register, Inventories, Purchases, Accounts Payable/Receivable, Nutrition, HR Suite, Budgets, Provider Portal, Accounting, Statistics, and Systems & Security. The company also offers SiHO Cloud (Huawei-powered cloud deployment) and Reliv EHR (electronic health records for outpatient clinics), along with implementation services and 24/7 technical support.

Product overview

Hospisoft offers SiHO (Sistema Integral Hospitalario), a unified hospital information system platform with 16 fully integrated modules covering both clinical and administrative areas of hospitals and clinics. The core SiHO platform operates 24/7 and includes modules for Admission, Electronic Medical Records, Laboratory, Imaging (Auxiliary Services), Pharmacy, Cash Management, Inventory, Purchasing, Accounts Payable/Receivable, Nutrition, Human Resources Suite, Budgets, Supplier Portal, Accounting, Statistics, and Systems & Security. The product ecosystem includes cloud deployment via SiHO Cloud (Huawei-powered infrastructure), the Reliv EHR for outpatient clinics and doctors, and integration partnerships with ViDAL Vademecum (clinical decision support), SAFTÜ (blood bank management), and TINC CMMS (hospital asset management). The company, founded in 1994 and acquired by Ecuadorian healthtech Reliv in 2025, serves over 45 hospitals managing more than 2,700 beds across Mexico.

Differentiator

Problem solved

Functional benefit

Brands

• SiHO (Sistema Integral Hospitalario): Integral hospital system solution formed by 16 modules that support the operation and administration of hospitals and clinics, integrating clinical and administrative areas.
• SiHO Cloud
• Reliv EHR (Historia Clínica Electrónica)

Products and services

• SiHO (Sistema Integral Hospitalario) Comprehensive 16-module integrated hospital information system (HIS) covering both clinical and administrative operations of hospitals and clinics, operating 24/7. Modules include Admission, Electronic Medical Records, Laboratory, Imaging, Pharmacy, Cash Management, Inventory, Purchasing, Accounts Payable, Accounts Receivable, Nutrition, Human Resources Suite, Budgets, Supplier Portal, Accounting, Statistics, and Systems & Security. Available in on-premise and cloud deployment models.
• SiHO Cloud Cloud-based deployment of the SiHO hospital information system, powered by Huawei infrastructure, enabling remote, secure access from any internet-enabled device. Includes automatic backups 5 times daily, 24x7 availability, and eliminates the need for physical servers. Offered on a monthly rental model classified as server leasing for tax deductibility.
• Reliv EHR (Electronic Health Record / Historia Clínica Electrónica) Digital prescription and electronic medical record system for outpatient clinics and physicians. Enables appointment scheduling (in-person and online), electronic medical records (ICD-10), electronic prescriptions with national and international Vademecum, patient notifications via email and WhatsApp, payment management, electronic invoicing, and access via mobile app and web platform. Includes specialty modules for Pediatrics, Gynecology, and Otolaryngology. Sold as an annual subscription (Premium Plan) at MX$5,000/year.

Quantifiable outcome

• Manages over 2,700 hospital beds
• +3 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core, minor and flagship.

• ViDAL VademecumcoreTechnology or IntegrationClinical decision support application integrated with SiHO providing complete reference information on medications commercialized in Mexico. Helps control prescription safety, manage hospital's basic medication list, and supports pharmacologic review, reconciliation, and educational processes.
• SAFTÜcoreTechnology or IntegrationBlood bank software system enabling efficient information management and process time reduction for blood donation operations. Full control before, during, and after donation with real-time inventories and bidirectional lab equipment interfaces.
• Health ConsultingminorImplementation/ SI/ Consulting PartnerMultidisciplinary consulting team optimizing healthcare sector businesses with expertise in market studies, finance, architectural planning, legal services, quality processes, operations, commercial strategy, and biomedical engineering.
• RelivflagshipStrategic or Co-development PartnerEcuadorian healthtech company that acquired Hospisoft in 2025 to expand its healthtech capabilities across Latin America. Acquisition supports interoperability across healthcare facilities and aims to improve healthcare delivery in the region. Hospisoft adds 30+ years of hospital software experience and Mexico market presence to Reliv's ecosystem.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• MEDITECH: A long-standing US/global hospital information system vendor offering integrated clinical, financial, and EHR modules across community and regional hospitals. Closely comparable to Hospisoft in product scope (integrated HIS), customer base (hospitals), and deployment model (on-premise and cloud).
• Epic Systems: The dominant US-centric HIS/EHR vendor for large hospitals, offering deeply integrated clinical and administrative modules. Comparable to Hospisoft as a full-scope HIS provider, although at much larger scale and with a heavier international expansion footprint.
• InterSystems (TrakCare / HealthShare): Provides integrated hospital information systems and healthcare interoperability platforms, deployed across multiple countries. Comparable to Hospisoft in clinical-administrative integration and bidirectional interfaces with LIS/RIS/PACS systems.
• Dedalus: A European-headquartered HIS/clinical software group with active LATAM operations (notably in Mexico and Brazil). Comparable to Hospisoft as an integrated multi-module HIS vendor actively serving Mexican and broader Latin American hospitals.
• Harris Healthcare (Healthcare Solutions): A North American healthcare-IT vendor offering integrated clinical and financial HIS solutions to community hospitals. Comparable to Hospisoft in targeting small-to-mid hospital systems with integrated modules and long implementation/deployment cycles.

Broad incumbents

• Oracle Health (formerly Cerner): A broad incumbent offering hospital EHR, revenue cycle, and population health solutions as part of a much larger technology portfolio. Comparable to Hospisoft's clinical/administrative HIS focus but competes from a global scale and capital base.
• Altera Digital Health (Allscripts): A broad healthcare-IT incumbent offering Sunrise and other hospital EHR platforms serving mid-size hospitals globally. Comparable to Hospisoft in targeting community hospitals with integrated clinical-administrative HIS solutions.
• McKesson / Change Healthcare (now part of Optum): A diversified US healthcare-IT and services incumbent with hospital pharmacy, EHR, and revenue cycle offerings. Comparable to Hospisoft in providing modules spanning clinical, financial, and operational workflows for hospitals.
• athenahealth: A cloud-based ambulatory EHR/practice management platform serving physicians and outpatient clinics. Comparable to Hospisoft's newly launched Reliv EHR product targeting the outpatient physician segment with cloud subscription pricing.

Emerging players

• CureMD: A cloud EHR/practice management vendor offering integrated clinical, billing, and patient portal capabilities for small-to-mid practices. Comparable to Hospisoft's Reliv EHR in offering outpatient-focused, subscription-priced EMR/EHR solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Hospisoftmx

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospisoft