Concord Management Resources

What Concord Management Resources does

Concord Management Resources is a privately held, founder-owned insurance consulting and management services firm headquartered in Chester, New Jersey (with a Somerset, NJ office). The company provides turnkey strategies and solutions for the development, administration, and financial management of Multiple Employer Welfare Arrangements (MEWAs), Association Health Plans, and healthcare cooperatives. Its primary customers are associations and membership organizations seeking to offer viable, cost-effective healthcare benefits to members as an alternative to fully-insured commercial carriers, with end-clients consisting of small to mid-sized employers (1–500 employees).

The company's offering is built around six integrated service modules — Broker Support Solutions, Consulting, Financial Management Solutions, Health Plan Operations, Regulatory Support & Governance, and Sales & Marketing — which together orchestrate a preferred partner network of Third-Party Administrators (claims administration, population health, disease management), PBMs, actuarial/underwriting firms, legal counsel, and accounting/audit partners. Concord's core technology is not a software platform; rather, it is operational and regulatory expertise layered over a multi-vendor stack that can be private-labeled for client associations. The co-founders — John McSorley (CEO, ex-QualCare CFO/CIO), Dawn Clessuras (COO, ex-QualCare COO, 25+ years experience), and Bridget Gielis (CSMO, ex-QualCare VP, Six Sigma Green Belt) — anchor the firm with 20–25+ years of MEWA-specific experience.

Concord generates revenue through managed-services fees for ongoing administration, financial management, regulatory support, and consulting, supplemented by project-based buildout and renewal engagements. The go-to-market is sales-led and relationship-driven, combining direct engagement with associations and a broker/consultant channel serving mid-market employers. The firm manages over 50,000 employer-sponsored health plan lives across multiple states, holds an estimated 8% share of the New Jersey small employer market, claims >90% retention, >25% annual growth over the last decade, and <10% average annual fee increases — indicators of a durable, niche services franchise rather than a high-growth technology business.

Name

Concord Management Resources

Legal name

Concord Management Resources

Website

https://concordmgt.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Concord Management Resources is a New Jersey-based, founder-owned insurance consulting firm providing turnkey development, administration, and financial management of MEWAs, Association Health Plans, and healthcare cooperatives for associations serving small to mid-sized employers across multiple states.

Ownership category

akta.pro rank

Product category

Healthcare Insurance Administration and Consulting

NAICS

Management Consulting Services (54161), Health and Welfare Funds (525120)

SIC

Services-Management Consulting Services (8742), Hospital & Medical Service Plans (6324)

akta.pro primary industry

COBRA & Direct Billing Administration (HLAEALAC)

Keywords

• MEWA health plans
• Association health plans
• Health plan administration
• Alternative health plan solutions
• Insurance consulting services

Headquarters

HQ city

Chester

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Health Plan Administration & Management Services: Concord provides comprehensive management services for MEWAs, Association Health Plans, and healthcare cooperatives. Services include administration, financial management, regulatory support, sales and marketing support, and consulting services. Revenue appears to be generated through professional/management service fees, likely recurring in nature given the ongoing administration and operational support provided.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels2 records

Core offering

Concord Management Resources provides turnkey strategies and solutions for the development, administration, and financial management of Multiple Employer Welfare Arrangements (MEWAs), Association Health Plans, and healthcare cooperatives. The company delivers an integrated portfolio of service modules covering broker support, consulting, financial management, health plan operations, regulatory support and governance, and sales and marketing. Its primary clients are associations seeking to offer viable, cost-effective healthcare benefits to their member employers.

Product overview

Concord Management Resources is an insurance management and consulting company offering a unified platform of MEWA and Association Health Plan solutions. The portfolio centers on turnkey Multiple Employer Welfare Arrangement (MEWA) health plans and Association Health Plans, supported by six integrated service modules: Broker Support Solutions, Consulting, Financial Management Solutions, Health Plan Operations, Regulatory Support & Governance, and Sales & Marketing. These modules work together to provide end-to-end alternative health plan development, administration, and financial management for associations across multiple states.

Differentiator

Problem solved

Functional benefit

Products and services

• MEWA Health Plans Turnkey Multiple Employer Welfare Arrangement (MEWA) health plans providing development, administration, and financial management for associations seeking alternative health plan solutions to offer their member employers.
• Association Health Plans Association Health Plan solutions designed to help associations offer viable and cost-effective healthcare options to their members, enabling associations to compete with commercial insurance carriers while providing member-friendly benefits.
• Self-Insured Arrangements Self-insured arrangement solutions spanning MEWAs, Association Health Plans, Single Employer Trusts, and Captive Solutions established across multiple states to serve associations and employer groups.
• Broker Support Solutions Expertise and support for brokers and consultants in evaluating and determining feasibility of alternative health plan solutions for their clients, offered in collaboration with existing brokerage services.
• Consulting Broad suite of consulting services for buildout, administration, and attractiveness of alternative health plans, including feasibility assessments, market-competitive product and plan design, distribution strategies, project management, operational readiness, vendor oversight, reinsurance contract management, and renewal support.
• Financial Management Solutions

Quantifiable outcome

• Over 50,000 employer-sponsored health plan lives managed (employer size 1 to 500)
• +6 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Third-Party Administrator (TPA) PartnerscoreStrategic or Co-development PartnerConcord provides access to Third-Party Administrators or works with the client's designated partner. The plan administration partner has a strong track record of providing medical claims administration, population health management services, and disease management. Concord oversees the plan administrator along with the Association Trust Board.
• PBM PartnerscoreStrategic or Co-development PartnerConcord has a preferred PBM (Pharmacy Benefit Management) partner but can work with the client's designated PBM. All customer-facing services provided by Concord's partners can be private-labeled.
• Actuarial and Underwriting PartnerscoreStrategic or Co-development PartnerConcord offers actuarial services including renewal experience analysis, base rate setting, product development, annual reinsurance procurement, capital planning, and risk management analysis. Underwriting partners utilize processes compliant with state regulatory authorities that meet market needs and sync with actuarially developed base rates.
• Legal PartnersminorImplementation/ SI/ Consulting PartnerConcord works directly with legal partners in the preparation of trust documents, summary plan descriptions, and registration materials for the Association Trust's initial registration and ongoing support.
• Accounting/Audit PartnersminorImplementation/ SI/ Consulting PartnerConcord supports accounting firms for all federal 5500 filings, Department of Labor filings, and Department of Insurance filings. Services include maintenance of books and records, billing and member fee collection, general ledger maintenance, financial statements, budgets, claim account reconciliation, and 1099 filings.

Scale indicators8 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• BenefitMall: BenefitMall is a national benefits broker and TPA serving small and mid-sized employers (often 1–500 employees) with group health, COBRA, and administrative services — directly comparable to Concord's employer segment and TPA-style offerings.
• Alliant Insurance Services: Alliant operates a dedicated association health plan and MEWA practice, providing multi-employer benefit plan design, administration, and consulting to associations and trade groups — directly overlapping with Concord's MEWA/AHP management offering.

Broad incumbents

• Amwins Group: Amwins is a specialty insurance distributor and program manager active in MEWAs, captives, and alternative risk transfer — overlapping Concord's MEWA/alternative health plan expertise at the program-management level.
• HUB International: HUB is a large brokerage with a dedicated employee benefits and association practice serving mid-market employers — competing for the same broker/consultant and association clients as Concord.
• Lockton Companies: Lockton is a large insurance brokerage that advises associations and employers on alternative health plan structures, captive arrangements, and benefits strategy — overlapping with Concord's consulting and broker/consultant partner motion.
• Voya Financial: Voya is a major group benefits and workplace solutions provider with stop-loss and health account administration capabilities — adjacent to Concord's TPA-style service modules (COBRA, eligibility, claims).
• USI Insurance Services: USI is a large national insurance broker with an active employee benefits practice serving mid-market employers and association clients — comparable to Concord's enterprise field sales motion to associations and SME employers.
• Marsh McLennan: Marsh McLennan, through Mercer and Marsh Benefits, operates a major benefits consulting and alternative health plan practice serving large employers and associations — comparable as a broader incumbent in association/employer health advisory.
• Sun Life Financial: Sun Life's U.S. group benefits division is a major stop-loss and medical stop-loss provider that underwrites and supports MEWA arrangements — competing with Concord's MEWA administration capabilities at the carrier level.

Emerging players

• Benefit Plan Services (BPS): BPS is a third-party administrator focused on self-funded group health plans, including MEWA and association plan administration for small/mid employers — a closer, more specialized TPA peer to Concord than the large national brokers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/concord-management-resources

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Concord Management Resources