Choices

Name

Choices

Legal name

Choices Coordinated Care Solutions, Inc.

Website

https://choicesccs.org

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Care Coordination, Referral Management & Transitions-of-Care Pathways (HLACAGAL)

akta.pro secondary industries

Care Management & Population Health Program Administration (HLAEALAG), Integrated Primary Care in Behavioral Health Settings (HLAFAGAM), Family Care Navigation & Care Coordination Platforms (multi-member care plans, referrals) (HLALAHAL)

Keywords

• Behavioral health services
• Care coordination
• Wraparound services
• Foster care services
• Youth mental health

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Government Contracts & Medicaid Reimbursement: Choices operates as a care management entity and provider network receiving government funding through state child welfare agencies, mental health departments, and Medicaid programs. Services are reimbursed through contracted rates with state agencies including Indiana DCS, Ohio Medicaid/Aetna Better Health, Mississippi Division of Medicaid, and Louisiana Department of Health.
2. Donations and Charitable Contributions: The Choices Annual Fund (EIN: 35-2005131) accepts donations to support families facing extraordinary circumstances including housing assistance, disaster relief, foster family support, and emergency needs. Business donors also contribute.
3. Provider Network Management: Contracts with approximately 250 external providers to deliver 75+ different services. Providers submit invoices through SmartCare system and receive payment through EFT or check.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Choices Coordinated Care Solutions is a national nonprofit that operates as a care management entity providing behavioral health and child welfare services to youth, adults, and families facing significant emotional and behavioral challenges. The organization delivers evidence-based programs including wraparound care coordination, crisis response, foster care, family preservation, and outpatient therapy across Indiana, Ohio, Louisiana, and Mississippi, funded primarily through state Medicaid programs and contracts with managed care organizations.

Product overview

Choices Coordinated Care Solutions operates as a multi-state behavioral health organization offering care coordination, therapy services, and evidence-based treatment models. The organization functions as a platform-plus-programs model, with core programs including CERT crisis response, foster care solutions, wraparound services, and specialized programs like OhioRISE and MYPAC. Programs are delivered through a network of nearly 250 contracted providers offering 75+ services across Indiana, Louisiana, Mississippi, and Ohio. The organization partners with government agencies, healthcare providers, managed care organizations, and community organizations to customize care coordination for youth and families facing behavioral and emotional challenges.

Differentiator

Problem solved

Functional benefit

Products and services

• C.E.R.T. (Choices Emergency Response Team) 24/7 crisis response program providing substance use recovery support and mental health crisis intervention in southeastern Indiana counties, with initial assessment within 24-48 hours and 60 days of follow-up support.
• CERT Mobile Mobile crisis response service providing in-person behavioral health support within one hour to individuals in Morgan, Johnson, and Shelby County, Indiana, with follow-up for up to 60 days.
• Foster Care Solutions Therapeutic foster care agency providing licensing, training, and support for foster parents with services including supportive licensing process, therapeutic training, individualized support, 24/7 crisis hotline, and monthly virtual support groups.
• Intensive Foster Care Comprehensive foster care program supporting children with trauma, emotional or behavioral challenges, or medical complex care using a 'whatever it takes' philosophy with wraparound coordination, crisis planning, and Trust-Based Relational Intervention (TBRI).
• Family Preservation Services Program serving families with substantiated abuse or neglect cases through evidence-based approaches including High Fidelity Wraparound, Multisystemic Therapy, Motivational Interviewing, TF-CBT, and Kaleidoscope Recovery Services.
• CMHI & CMHW (Children's Mental Health Initiative/Wraparound) High-fidelity wraparound services for youth ages 6-17 using the National Wraparound Initiative model, coordinating care through four phases: engagement, plan development, implementation, and transition, targeting youth at risk of out-of-home placement.
• Wraparound (Mississippi) Team-based planning process placing youth and families at the center while building on strengths and finding lasting resources within communities, serving youth 21 and under in southern Mississippi.
• MYPAC (Mississippi Youth Programs Around the Clock) Certified community mental health service providing wraparound and specialized supports for youth with complex behavioral health needs in Mississippi.
• Outpatient Therapy (Mississippi) Mental health counseling services including individual, family, and group therapy, crisis response, community support, peer support, and medication management for Mississippi families.
• Intercept Intensive in-home services helping families in homes, schools, and communities through family sessions, mental health support, parenting skills training, school assistance, and 24/7 crisis support, serving parishes in Shreveport and Monroe regions.
• Crisis Continuum (Louisiana) 24/7 mobile crisis support for Jefferson Parish with Community Brief Crisis Support Services providing up to 15 days of follow-up care for individuals under 21 through Medicaid.
• Wraparound (Louisiana) Team-based planning process serving youth ages 5-20 in Louisiana Regions 3 and 6 who have mental health diagnoses or high-risk behaviors and are Medicaid-eligible.
• OhioRISE Medicaid-managed care behavioral health program providing care coordination through 18 care management entities, serving youth ages 0-20 with behavioral health needs, including intensive in-home services, crisis support, and behavioral health respite.
• Ohio MRSS (Mobile Response and Stabilization Services) Mobile Response and Stabilization Services providing no-cost behavioral health crisis support for youth age 20 and under, responding within 60 minutes and providing up to 42 days of continued services.
• Provider Network Network of nearly 250 external providers offering 75+ different services including therapeutic treatment and mentoring, coordinated through child and family teams to provide community-based care.

Quantifiable outcome

• 99.7% of youth receiving MRSS stabilization services had no new admissions to residential treatment center; 99.1% no new crisis stabilization unit admissions; 99% no jail/detention admissions; 98.2% no caregiver/school calls to police
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Indiana Department of Child Services (DCS)coreStrategic or Co-development PartnerPrimary government partner in Indiana referring youth and families to Choices programs including CMHI, CMHW, Family Preservation Services, and foster care coordination. Choices receives funding through DCS contracts for service delivery.
• Indiana Division of Mental Health and Addiction (DMHA)coreStrategic or Co-development PartnerFunds the Choices Emergency Response Team (CERT) program providing 24/7 substance use and mental health crisis support in nine Indiana counties.
• Aetna Better Health of Ohio (OhioRISE)coreStrategic or Co-development PartnerManaged care organization contracted by OhioRISE to administer behavioral health services. Choices operates as one of 18 care management entities (CMEs) providing care coordination for youth with complex behavioral health needs in Montgomery and Preble counties.
• Magellan Health Services (Louisiana)coreStrategic or Co-development PartnerManaged care organization determining eligibility for Wraparound services in Louisiana. Partners with Choices through the Coordinated System of Care (CSoC) managed by Louisiana Department of Health.
• Healthy LouisianacoreStrategic or Co-development PartnerLouisiana Medicaid program determining eligibility for Wraparound and behavioral health services. Works with Magellan Health Services to assess referred youth for program participation.
• Mississippi Department of Mental HealthcoreStrategic or Co-development PartnerState government agency certifying Choices as a community mental health center to provide Wraparound and Mississippi Youth Programs Around the Clock (MYPAC) services.
• Mississippi Division of MedicaidcoreStrategic or Co-development PartnerState Medicaid agency partnering with Choices for behavioral health services including Wraparound and MYPAC for youth with complex needs.
• Mississippi Wraparound InstitutecoreStrategic or Co-development PartnerUniversity-based institute (USM) providing training, technical assistance, and quality oversight for wraparound services. Partners with Choices to ensure fidelity to wraparound model.
• Families as AlliesminorStrategic or Co-development PartnerMississippi family-run organization partnering with Choices to ensure family voice and choice are central to service delivery and system improvement.
• Community Provider Network (~250 providers)coreChannel Partner/ Reseller/ DistributorExternal providers contracted to deliver 75+ services including therapeutic treatment, mentoring, behavioral management, outpatient therapy, and crisis response. Providers join Child and Family Teams and submit invoices through SmartCare system.
• Every Child Indiana NetworkminorStrategic or Co-development PartnerCollaboration of 30+ organizations working to support Indiana youth. Choices participates as #ALLIN member supporting the Every Child Network initiative.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Youth Villages: National nonprofit providing wraparound, residential, and behavioral health services for youth and families. Closest comparable peer — operates Intercept-style intensive in-home, crisis services, and Medicaid-funded care coordination across 20+ states.
• Pressley Ridge: Nonprofit serving children and families with Wraparound, residential treatment, and educational services. Operates similar evidence-based models (including High-Fidelity Wraparound) and partners with state child welfare and Medicaid systems.
• Eckerd Connects: Nonprofit providing child welfare, behavioral health, and workforce development services. Operates similar Wraparound and family preservation programs, often as a contractor to state agencies.
• KVC Health Systems: Nonprofit providing child welfare, behavioral health, and family services across multiple states. Operates similar Wraparound, foster care, and family preservation programs under Medicaid and government contracts.
• Brightpoint (formerly ChildServ): Nonprofit providing child welfare, behavioral health, and community-based services. Comparable as a Midwest-based care management entity serving youth in foster care and behavioral health systems.
• Bair Foundation: Therapeutic foster care agency serving children with behavioral and emotional challenges across multiple states. Comparable focus on therapeutic foster care, family preservation, and treatment foster care.

Broad incumbents

• Magellan Health (Centene subsidiary): Large managed behavioral health organization administering Medicaid behavioral health programs. Directly contracts with Choices through Louisiana CSoC and competes for state care management contracts at scale.
• Sevita Health (formerly The Mentor): Large provider of home and community-based services for individuals with intellectual/developmental disabilities and behavioral health needs. Comparable in foster care, therapeutic services, and Medicaid-funded care delivery at national scale.

Regional players

• Children's Home Society of California / National Children's Alliance: Network of state-level Children's Home Society affiliates providing adoption, foster care, and family preservation services. Comparable in mission-driven nonprofit child welfare delivery, though more regionally fragmented.
• Wraparound Milwaukee: Pioneer of the High-Fidelity Wraparound model serving youth with complex behavioral health needs in Milwaukee County. Direct peer in wraparound care coordination model and Medicaid-funded care management entity structure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Customer concentration

• YouTubeyoutube.com/channel/UCsRy6smRleKDg9EZgYrFIRA/videos
• Facebookfacebook.com/choicesccs
• LinkedInlinkedin.com/company/choices-coordinated-care-solutions
• Instagraminstagram.com/choicesccs
• Xx.com/ChoicesCCS

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Choices