ClinicAid
- Company typePrivate
- Founded2012
- HeadquartersVictoria, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
ClinicAid firmographics
Firmographics- Name
- ClinicAid
- Legal name
- WELL EMR Group Inc.
- Website
- https://clinicaid.ca
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Where ClinicAid is headquartered
LocationHeadquarters
- HQ city
- Victoria
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
ClinicAid business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Subscription Plans (Claims Volume-Based): ClinicAid's primary revenue stream is monthly subscription plans priced based on monthly claim volume. Plans range from $19/month for up to 100 claims to custom enterprise pricing for over 1,500 claims. Overage charges of $0.22 per line-item apply when usage exceeds plan limits. Month-to-month billing with no long-term contracts and no setup fees.
- Error Correction Add-On Service: An optional add-on service priced at $150 per month per physician, providing expert review, correction, and resubmission of rejected claims with monthly performance reports.
- Referral Program Credits: Referral program earns users a $89 credit (one month free) for each successful referral that signs up, creating a virality-based revenue offset and customer acquisition mechanism.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Mini — Up to 100 claims/month for $19/mo |
| Subscription | Monthly | Basic — Up to 250 claims/month for $39/mo (Most Popular) |
| Subscription | Monthly | Standard — Up to 700 claims/month for $89/mo |
| Subscription | Monthly | High — Up to 1500 claims/month for $159/mo |
| Subscription | Monthly | Enterprise — More than 1500 claims/month, custom pricing |
| Subscription | Monthly | Error Correction Add-On — $150/month per physician |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
ClinicAid product offering
Product offeringCore offering
ClinicAid is a cloud-based Canadian medical billing platform that enables physicians, clinic groups, billing agents, and EMR platforms to create, submit, track, and reconcile claims directly against provincial health plans (OHIP, MSP/Teleplan, AHCIP, MSB). It is delivered as a Web App and Mobile App, complemented by a REST-based API for embedding billing into EMR systems and an optional Error Correction add-on service that experts review and resubmit rejected claims on behalf of providers.
Product overview
ClinicAid is a unified cloud-based medical billing platform designed for Canadian healthcare providers. The core offering consists of the Web App for desktop/tablet access, Mobile App for on-the-go billing, and a REST-based API for EMR integrations. The platform integrates directly with four provincial health plans: AHCIP (Alberta), MSP/Teleplan (British Columbia), OHIP (Ontario), and MSB (Saskatchewan). An optional Error Correction add-on service provides expert review and resubmission of rejected claims for an additional fee. Pricing is usage-based, scaling from 100 claims/month at $19 to custom enterprise plans for high-volume users.
Differentiator
Problem solved
Functional benefit
Products and services
- ClinicAid Web App Cloud-based medical billing application accessible via web browser on desktop and tablet devices for Canadian physicians, clinic groups, and billing agents. Features include patient data auto-fill, auto-complete fee code search, real-time claim status tracking, role-based access, and custom financial reporting. Integrates directly with provincial health plans (OHIP, MSP/Teleplan, AHCIP, MSB).
- ClinicAid Mobile App Mobile companion application enabling physicians to submit claims and manage billing from smartphones and tablets. Includes health card scanning for error-free claim entry for Ontario and BC providers, allowing solo physicians and remote providers to bill from any location with internet access.
- ClinicAid API REST-based API enabling EMR vendors, healthcare platforms, and application developers to integrate provincial billing functions (claim creation, patient management, eligibility queries, payment tracking) directly within their own systems. Supports OHIP, AHCIP, MSP, and MSB provincial billing systems with secure authentication, encrypted data exchange, and real-time claim status queries.
- ClinicAid Error Correction Service Add-on service in which ClinicAid's billing experts review, correct, and resubmit rejected claims on behalf of the subscribing physician. Includes monthly rejection review, expert resubmission, performance summaries, and detailed reports on recovered revenue. Priced at $150 per month per physician on top of the core subscription.
Quantifiable outcome
- Over 6,000 Canadian physicians trust ClinicAid
- +3 more outcomes
Companies that use ClinicAid
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
ClinicAid technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature9 records
ClinicAid partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- WELLSTARcoreClinicAid became part of the WELLSTAR family in 2021. WELLSTAR is Canada's leading healthcare technology ecosystem supporting over 40% of healthcare practitioners nationwide. As a member of the WELLSTAR universe, ClinicAid benefits from extensive resources, infrastructure, and innovation network, enhancing interoperability, continuous product innovation, and expanded support capabilities across provincial billing systems. WELLSTAR is a majority-owned subsidiary of WELL Health Technologies Corp.
- WELL EMR Group Inc. (WEG)coreWELL EMR Group Inc. is the operating company that owns and operates ClinicAid. WEG is a subsidiary of WELLSTAR and a majority-owned subsidiary of WELL Health Technologies Corp. All legal agreements, terms of use, and privacy policies reference WEG as the operator of ClinicAid.
- MYLE EMRcoreMYLE EMR users receive subsidized access to ClinicAid — they are not charged by WELL EMR Group for ClinicAid use while maintaining their MYLE subscription. ClinicAid accounts are linked to MYLE accounts, with all billing data shared to the user's MYLE account. This is a deep integration partnership that provides zero-friction access to billing for MYLE EMR users.
Scale indicators9 records
Recent moves7 records
Expansion highlights5 records
ClinicAid competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
ClinicAid social profiles
Digital presenceClinicAid financial estimates
Financial estimateRevenue estimate
Valuation estimate
ClinicAid leadership team
Management profileNumber of profiles
ClinicAid funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ClinicAid M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ClinicAid
What does ClinicAid do?
ClinicAid is a cloud-based Canadian medical billing platform that enables physicians, clinic groups, billing agents, and EMR platforms to create, submit, track, and reconcile claims directly against provincial health plans (OHIP, MSP/Teleplan, AHCIP, MSB). It is delivered as a Web App and Mobile App, complemented by a REST-based API for embedding billing into EMR systems and an optional Error Correction add-on service that experts review and resubmit rejected claims on behalf of providers.
Is ClinicAid a public or private company?
ClinicAid is a private company. It is classified as corporate owned and is currently operating.
When was ClinicAid founded?
ClinicAid was founded in 2012. It employs 1 to 10 people.
Where is ClinicAid based?
ClinicAid is headquartered in Victoria, Canada, in the North America region.
How does ClinicAid make money?
Three revenue lines are on record. Subscription Plans (Claims Volume-Based) is the primary driver. The others are error Correction Add-On Service and referral Program Credits.
Does ClinicAid have an API?
Yes. ClinicAid provides a REST-based API enabling EMR vendors and healthcare platforms to integrate billing functions such as claim creation, patient management, and payment tracking directly within their systems. The API is compatible with OHIP, AHCIP, MSP, and MSB provincial billing systems. Features include secure authentication, encrypted data exchange, and real-time eligibility and claim status queries. The company offers dedicated technical support during setup and testing, with sandbox environments and onboarding assistance available. Developer documentation is at clinicaid.ca/api-integrations.