CV Humanitarian Travel

What CV Humanitarian Travel does

CV Humanitarian Travel is a privately held, specialty travel agency founded in 1983 and headquartered at 4908 Cahaba River Rd, Birmingham, Alabama. The company operates exclusively in the mission and humanitarian travel vertical, serving four primary customer segments: humanitarian NGOs sending volunteers abroad, faith-based organizations running mission trips, medical professionals and volunteers conducting medical missions, and corporations coordinating employee humanitarian travel as part of CSR programs. The company has served thousands of humanitarian travelers across multiple continents over its 40-year history.

The company's offering combines travel agency services with a proprietary technology platform. Core booking products include humanitarian-specific airfare (price-match guarantee, increased free baggage of 1–3 bags, 50–60% off one-way fares, extended reservation windows up to 330 days, and group fares for 10+ passengers) and mission-tailored travel insurance distributed through partnerships with IMGlobal (coverage in 190 countries, access to 800,000+ doctors and hospitals, 18 languages) and iTravel Insured. The technology layer consists of three products launched in 2018: AirPortal 360™ (an intelligent dashboard and mobile app for travel managers with single sign-on access), SecurityLogic (a dynamic risk management tool with traveler location lookup and auto-alerts), and Airtinerary® (a smart itinerary system with calendar and TripIt integration).

The business model is commission-based: the company earns transaction fees on airline bookings via exclusive agreements with 12 major global carriers (Delta, American, United, British Airways, Air France, Qatar Airways, China Southern, Turkish, Ethiopian, Lufthansa, Emirates, Korean Air), commissions on insurance policies, and fees for consultative planning services. Go-to-market is sales-led, delivered through in-house travel advisors with decades of specialized experience, supplemented by a direct website inquiry channel and an AirPortal 360™ self-service dashboard. No external funding rounds, acquisitions, or ownership transactions are disclosed, and the company appears to be an independent, founder-/operator-led private business.

Name

CV Humanitarian Travel

Legal name

CV TRAVEL

Website

https://cvtravel.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

CV Humanitarian Travel is a privately held specialty travel agency founded in 1983 that books airfare, insurance, and risk management services exclusively for humanitarian, faith-based, medical mission, and corporate humanitarian travel programs worldwide.

Ownership category

akta.pro rank

Product category

Humanitarian Travel Services

NAICS

Travel Agencies (561510), Travel Agencies (56151), Travel Arrangement and Reservation Services (5615)

akta.pro primary industry

Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD)

akta.pro secondary industry

Group Travel Payments & Billing (Central Billing, Virtual Cards) (THACAFAK)

Keywords

• Humanitarian travel services
• Mission trip airfare booking
• Travel risk management
• Medical mission travel
• Faith-based group travel

Headquarters

HQ city

Birmingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Travel Agency Commissions: Earns commissions from airline bookings and travel arrangements for humanitarian travelers and organizations. Provides competitive airfare and deeply discounted flights through exclusive airline partnerships.
2. Insurance Sales: Sells travel insurance policies through partner providers iTravel Insured and IMGlobal, earning commissions on supplemental health, trip cancellation, and evacuation insurance for humanitarian travelers.
3. Consultative Planning Services: Provides expert travel advisory services including itinerary planning, risk management consultation, and group travel coordination for humanitarian organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

CV Humanitarian Travel is a specialized travel agency that arranges competitive airfare, group travel coordination, custom travel insurance, and risk management for humanitarian, faith-based, medical mission, and corporate humanitarian travelers. The company supports its service with a proprietary technology platform (AirPortal 360™, Airtinerary®, SecurityLogic) that enables itinerary management, traveler tracking, and safety alerts. Revenue is generated primarily through airline ticket commissions, insurance commissions, and consultative planning fees.

Product overview

CV Humanitarian Travel operates as a specialized travel agency offering a unified platform combining technology tools and travel services for humanitarian organizations. The core technology stack includes AirPortal 360™ (intelligent dashboard), Airtinerary® (smart itinerary management), and SecurityLogic (risk management), which work together to provide travel managers with consolidated access to their travel programs. The company layers travel services including flight booking with exclusive airfare benefits, custom insurance programs through IMGlobal and iTravel Insured, and specialized travel segments for faith-based, medical mission, and corporate humanitarian travel. The technology platform enables single sign-on access across all tools while the service offerings provide humanitarian-specific pricing, baggage allowances, and insurance benefits.

Differentiator

Problem solved

Functional benefit

Brands

• AirPortal 360™: Intelligent dashboard and mobile app for Travel Managers providing access to tools for managing travel programs, reducing business travel spend, managing risk, and ensuring travel policy compliance.

Quantifiable outcome

• 50-60% savings on one-way flight fares
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

14 partnerships are on record, tiered core.

• Delta AirlinescoreOthersExclusive airline partnership providing preferential fares and baggage allowances for humanitarian travelers. One of 12 major airline partnerships serving all continents.
• American AirlinescoreOthersExclusive airline partnership providing discounted fares for humanitarian travelers.
• United AirlinescoreOthersExclusive airline partnership providing discounted fares for humanitarian travelers.
• British AirwayscoreOthersInternational airline partnership for humanitarian travelers serving European routes.
• Air FrancecoreOthersInternational airline partnership for humanitarian travelers serving European and African routes.
• Qatar AirwayscoreOthersInternational airline partnership serving Middle East and Asia routes for humanitarian travelers.
• Turkish AirlinescoreOthersInternational airline partnership serving routes between Europe, Africa, and Asia for humanitarian travelers.
• EmiratescoreOthersInternational airline partnership serving Middle East and Asia routes for humanitarian travelers.
• LufthansacoreOthersEuropean airline partnership providing fares for humanitarian travelers on European and connecting routes.
• China Southern AirlinescoreOthersAsian airline partnership serving China and Asia-Pacific routes for humanitarian travelers.
• Ethiopian AirlinescoreOthersAfrican airline partnership serving Ethiopian and African routes for humanitarian travelers.
• Korean AircoreOthersAsian airline partnership serving Korea and Asia-Pacific routes for humanitarian travelers.
• IMGlobalcoreTechnology or IntegrationInsurance provider offering medical, evacuation, and trip cancellation insurance for humanitarian travelers. Covers 190 countries with access to 800,000 doctors and hospitals. Provides policies in 18 languages with 25 insurance plan options.
• iTravel InsuredcoreTechnology or IntegrationInsurance provider offering emergency medical evacuation and travel insurance for humanitarian travelers. Features 24/7 on-site medical staff, multilingual service specialists, and proprietary provider access database of 17,000+ physicians and facilities.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Egencia (Expedia Corporate Travel): Corporate travel arm of Expedia offering online booking tools and travel management for mid-market and enterprise clients. Comparable to CV's AirPortal 360™ online booking and self-serve management model, though broader and technology-led rather than advisor-led.
• BCD Travel: Major corporate travel management company with global presence and proprietary booking technology. Comparable as a commission-based travel agency serving organizational clients, though focused on enterprise rather than humanitarian niche.
• CWT (Carlson Wagonlit Travel): Global corporate travel management company serving enterprise clients across all major verticals. Comparable to CV as a travel agency earning commissions on air bookings, but operates at vastly larger scale and lacks CV's humanitarian specialization.
• American Express Global Business Travel (Amex GBT): Large corporate travel management company with integrated technology platform serving multinational clients. Comparable to CV in business model (commission-based travel agency with proprietary technology), though at much broader enterprise scale and without humanitarian specialization.

Direct peers

• Direct Travel: Mid-market corporate travel management company in North America offering dedicated travel advisors and proprietary technology. Closely comparable to CV in size, sales-led advisor model, and commission-based revenue from corporate and organizational clients.
• Travel Leaders Group: Network of US-based travel agencies serving both leisure and corporate clients with dedicated advisor relationships. Comparable to CV in commission-based agency model and advisor-driven customer relationships, though broader in customer mix.
• FROSCH (TravelStore): US-focused corporate and leisure travel management company with advisor-led service model. Comparable to CV in dedicated-advisor travel agency approach and commission revenue model serving organizational clients.
• World Travel Inc. US-based corporate travel management company providing dedicated advisors and proprietary booking technology. Comparable to CV in mid-sized corporate travel agency positioning with emphasis on dedicated service and technology tooling.

Emerging players

• Adventures in Missions: Faith-based organization arranging mission trips and humanitarian service experiences globally. Comparable to CV as part of the faith-based/humanitarian mission travel ecosystem, though operates as trip organizer rather than dedicated travel agency.
• Navan (formerly TripActions): Modern corporate travel and expense platform combining booking, expense management, and traveler risk tools. Comparable to CV's AirPortal 360™ approach to technology-enabled travel management, but with AI-driven consumer-grade UX targeting broader corporate market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/16233145

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CV Humanitarian Travel