What Encore Systems, Inc. does

Encore Systems, Inc. is a U.S.-based industrial service company founded in 1997 and headquartered in Brookville, Ohio, operating as a subsidiary of SunSource. The company specializes in DC torque tool repair and calibration, electronic and DC controller repair, cable repair, pneumatic air tool repair, ISO/IEC 17025-accredited torque calibration, and resistance weld gun rebuild services. Encore holds factory-trained or OEM-certified authorization across at least nine major assembly tool brands, including Atlas Copco, Bosch/Rexroth, Desoutter, DSM, Estic, FEIN, Ingersoll Rand, Stanley, and Apex/Cleco/Cooper, and supports obsolete and discontinued tool lines that OEMs no longer service.

The company's technology stack centers on mechanical and electronic repair capabilities (SolidWorks 2015, FDM modeling, RTV molding, CNC machining), NIST-traceable calibration transducers, proprietary closed-loop testing systems, and a custom on-site calibration cart. Its proprietary QME (Quality/Maintenance/Engineering) web-based software tracks serial numbers, calibration schedules, repair history, and preventive maintenance alerts for enterprise customers. Operations are delivered from the Ohio headquarters and a Mexico facility in Apodaca, Nuevo Leon, serving customers across the U.S., Canada, Mexico, and the UK. The company holds ISO 9001, ISO/IEC 17025 (ANAB-accredited), and ANSI Z540 certifications.

Encore generates revenue through professional services (component-level repair, calibration, engineered solutions, rapid prototyping), managed services (on-site tool management programs), and hardware sales (recertified and refurbished DC nutrunners, controllers, cables, and accessories backed by a one-year warranty). It markets to enterprise OEMs and Tier 1 automotive, aerospace, heavy equipment, and industrial manufacturers via direct field sales, phone-based inside sales, an e-commerce storefront, and content marketing. Named enterprise customers include Ford, General Motors, Toyota, Honda, Fiat Chrysler, John Deere, Kenworth, GE Aviation, Dana, BorgWarner, Visteon, Valeo, TRW, and Behr Paint. Pricing is quote-based with documented customer-facing cost savings of 30-60% versus buying new equipment.

Name

Encore Systems, Inc.

Legal name

Encore Systems Inc.

Website

https://encoresystemsusa.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Encore Systems is a U.S. industrial service company specializing in DC torque tool repair, electronic controller repair, and ISO 17025-accredited torque calibration for automotive, aerospace, and heavy equipment OEMs and Tier 1 suppliers across North America.

Ownership category

akta.pro rank

Headquarters

HQ city

Brookville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. DC Torque Tool Repair Services: Component-level repair services for DC torque tools using OEM parts. Repairs include failure analysis, testing, and warranty. Cost savings of approximately 33% compared to other providers.
2. Electronic/DC Controller Repair: Repair services for DC torque controllers, motherboards, communication boards, and electronic industrial controls. Cost savings range between 30-60% less than buying new.
3. Cable Repair Services: In-house cable repair for all major OEM cables including Atlas Copco, Apex, Stanley, and Cleco. Cost savings of 30-45% compared to buying brand new. Comes with 90-day warranty.
4. ISO 17025 Calibration Services: ANAB-accredited torque calibration services, both in-house and onsite. Includes calibration reports with failure analysis and corrective action recommendations.
5. Recertified/Refurbished Equipment Sales: Sale of recertified DC nutrunners, pneumatic tools, DC controllers, cables, and accessories from brands like Atlas Copco, Cooper, Ingersoll Rand, Stanley, and Bosch. All equipment backed by 1-year warranty.
6. Tool Management Program: Onsite tool management services including regular maintenance, calibration scheduling, repair tracking, and inventory management using proprietary QME software.
7. Engineered Solutions & Rapid Prototyping: Custom part holding fixture designs, remanufacturing of obsolete tools, and rapid prototyping using SolidWorks, FDM modeling, RTV molding, and CNC machining.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Encore Systems is an authorized industrial service provider that repairs, calibrates, and recertifies DC torque tools, electronic controllers, cables, pneumatic air tools, and weld guns from major OEMs (Atlas Copco, Bosch, Desoutter, Ingersoll Rand, Stanley, Estic, FEIN, DSM, Apex/Cleco/Cooper). The company delivers ISO 17025-accredited torque calibration, onsite tool management programs using proprietary QME software, and engineered solutions (rapid prototyping, custom fixtures, obsolete tool remanufacturing). It also sells recertified/refurbished DC nutrunners, controllers, cables, and accessories backed by a one-year warranty.

Product overview

Encore Systems, Inc. is a specialized industrial service company offering a comprehensive portfolio of DC torque tool repair, calibration, and equipment sales. The company operates as a single-service platform organized around core repair/calibration services (DC torque tool repair, air/torque tool repair, electronic/DC controller repair, cable repair, ISO 17025-accredited calibrations, tool management, engineered solutions, and weld gun services) paired with recertified equipment sales (certified refurbished torque tools and controllers from major OEMs). The proprietary QME (Quality/Maintenance/Engineering) software module provides tool tracking and management capabilities. The service portfolio spans multiple OEM brand families including Atlas Copco, Apex/Cleco/Cooper, BOSCH/Rexroth, Desoutter, DSM, Estic, FEIN, Ingersoll Rand, and Stanley. All tools are tested to OEM specifications and backed by one-year warranties.

Differentiator

Problem solved

Functional benefit

Products and services

• DC Torque Tool Repair Services Component-level repair services for DC torque tools including obsolete tool repairs, gearing inspections, preventive maintenance, and torque validation. Targeted at OEM manufacturers and Tier 1 suppliers requiring uptime on production lines.
• DC Controller/Electronic Repair Specialized repair of electronic industrial controls including drives, amplifiers, DC torque controllers, motherboards, communication boards, and signal conditioners. Cost savings of 30-60% versus buying new.
• DC Torque Tool Cable Repair Repair services for all major OEM cables including Atlas Copco, Apex, Stanley, and Cleco. Cost savings of 30-45% compared to buying new, with a 90-day warranty.
• ISO 17025-Accredited Torque Calibration Services ANAB-accredited torque calibration and validation services, both in-house and onsite. Includes calibration reports with failure analysis and corrective action recommendations, using proprietary calibration carts and NIST-traceable precision indicators.
• Air and Torque Tool Repair Complete repair services for pneumatic air tools including service kits, pulse unit flush and fill, with calibration and verification capabilities.
• Weld Guns & Tips Service Rebuild and repair program for resistance weld guns, arms, tip holders, and cylinders supporting manufacturers including Centerline, Milco, Dengensha, Inoue, Obara, CMW, and Savair.
• Tool Management Program Onsite tool management service for OEMs and Tier 1 suppliers. Includes regular maintenance, calibration scheduling, repair tracking, and inventory management using proprietary QME software for ISO compliance tracking.
• Engineered Solutions and Rapid Prototyping Custom engineering services including fixture tool designs, rapid prototyping, remanufacturing of obsolete tools, and turnkey solutions using SolidWorks, FDM modeling, RTV molding, and CNC machining.
• Recertified/Refurbished Equipment Sales Sale of recertified DC nutrunners, pneumatic nutrunners, cordless nutrunners, electric screwdrivers, torque cables, fixture tools, and accessories from major OEM brands (Atlas Copco, Bosch, Desoutter, DSM, Estic, FEIN, Ingersoll Rand, Stanley, Apex/Cleco/Cooper). All equipment backed by a one-year warranty.

Quantifiable outcome

• 30-45% cost savings on cable repairs vs buying new
• +4 more outcomes

Named customers14 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered parent company and core.

• SunSourceparent companyOthersEncore Systems is a SunSource company, operating as a subsidiary under the SunSource parent organization. This provides access to corporate resources, training programs including SunSource University, and organizational support.
• Estic CorporationcoreTechnology or IntegrationEncore Systems is OEM-certified to repair and recalibrate Estic assembly tools including corded, pistol, fixtured nutrunners, and torque controllers. Certifications include ISO/IEC 17025 Calibration Laboratory and ANSI Z540 Calibration Laboratory.
• DSMcoreTechnology or IntegrationAuthorized repair and calibration service center for DSM assembly tools including straight, pistol, and angled nutrunners in the DS and DSH series. Provides one-year warranty on reconditioned tools.
• NIST (National Institute of Standards and Technology)coreTechnology or IntegrationCalibration transducers are traceable to SI units via NIST, ensuring measurement accuracy and international traceability standards for ISO 17025-accredited calibrations.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Atlas Copco Industrial Assembly Solutions: OEM of the DC torque tools Encore repairs and recertifies (Tensor, ETP/ETV/ETX, Power Focus). Operates an extensive direct service network that competes with Encore's authorized third-party repair business.
• Stanley Assembly Technologies: OEM of DC and pneumatic assembly tools that Encore services under its Stanley recertification program. Competes both as an OEM and as a service provider for the same customer base Encore targets.
• Desoutter Industrial Tools: OEM whose DC and pneumatic tools (CVI3, CVIX, E-PULSE) Encore recertifies and repairs. Operates its own authorized service network overlapping with Encore's customer segments.
• Bosch Rexroth Assembly Technology: OEM of cordless impact wrenches, screwdrivers, and battery clutch tools that Encore recertifies. Maintains authorized service channels that compete with Encore's third-party offerings.
• Ingersoll Rand: OEM of DC assembly tools (Versatec, Q-Series, IQV20) that Encore recertifies. Has its own service network competing for the same automotive and industrial customers.
• FEIN Power Tools: OEM of screwdrivers, impact wrenches, and assembly tools that Encore is factory-certified to repair. Represents a competing OEM service channel for the same product categories.

Direct peers

• Transcat: Independent ISO/IEC 17025-accredited calibration services provider with similar focus on industrial measurement and process instrumentation calibration. A directly comparable third-party calibration peer for the accredited services side of Encore's business.
• Trescal Group: Global independent calibration services provider serving aerospace, automotive, and industrial manufacturers. Directly comparable to Encore's ISO 17025 calibration business across overlapping end markets.
• Apex Tool Group: OEM of Cleco, Apex, and Cooper torque tools that Encore recertifies and repairs. Competes both as a manufacturer and through its own authorized service network.

Emerging players

• Estic Corporation: Japanese OEM of assembly tools for which Encore is an OEM-certified North American service center. Smaller in North America than major peers but overlaps directly on corded/cordless nutrunner service and calibration.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/encore-systems

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Encore Systems, Inc.