Bucksport Regional Health Center

What Bucksport Regional Health Center does

Bucksport Regional Health Center (BRHC) is a private, nonprofit Federally Qualified Health Center (FQHC) founded in 1974 that delivers integrated primary medical, dental, behavioral health, pharmacy, laboratory, and radiology services to approximately 8,000 patients across Bucksport, Ellsworth, and ten surrounding rural towns in Hancock County, Maine. The organization operates from two main clinical locations — 110 Broadway in Bucksport (since 1981) and 37 Commerce Park in Ellsworth (since 2018) — plus a School-Based Health Center at Ellsworth High School serving grades 7–12, and employs between 101 and 250 staff across clinical, operational, and administrative functions.

BRHC's service delivery is anchored in the Patient-Centered Medical Home (PCMH) model, certified by the National Committee for Quality Assurance and recognized as a MaineCare health home, with integrated electronic health records, the Healow Patient Portal, and an in-house laboratory that completes roughly 90% of tests on-site. In June 2022 the center partnered with Generated Health to deploy Florence 'Flo', a text-message-based virtual health assistant that supports chronic disease monitoring for hypertension and diabetes. A new BRHC Coastal Pharmacy is scheduled for grand opening in January 2026, extending the care continuum into in-house dispensing.

BRHC generates revenue through fee-for-service billing to MaineCare (Medicaid), Medicare, and commercial insurance, supplemented by federal HRSA Section 330 grant funding tied to its FQHC designation and savings from the 340B Drug Pricing Program. A Sliding Fee Discount Program based on Federal Poverty Guidelines ensures access for uninsured and under-insured patients, while enrollment specialists assist patients with MaineCare and ACA Marketplace applications. The organization is led by CEO Carol Carew (RN, BSN, MBA), Medical Director Dr. Stacey Walden, COO Cristina Oliveri, and CFO Victoria Carter.

Name

Bucksport Regional Health Center

Legal name

Bucksport Regional Health Center

Website

https://bucksportrhc.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

Bucksport Regional Health Center is a nonprofit Federally Qualified Health Center founded in 1974 that delivers integrated primary medical, dental, behavioral health, pharmacy, and laboratory services to approximately 8,000 patients across Bucksport, Ellsworth, and ten surrounding rural towns in Hancock County, Maine.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111), Other Ambulatory Health Care Services (6219)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industry

School-Based Health Centers (HLAFAGAG)

Keywords

• Community health center
• Primary medical care
• Dental health services
• Behavioral health counseling
• School-based health services

Headquarters

HQ city

Bucksport

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: BRHC generates revenue through providing healthcare services billed to insurance providers including MaineCare (Medicaid), Medicare, and commercial insurance plans. As an FQHC, the center receives federal funding to support services to all patients regardless of ability to pay.
2. 340B Drug Pricing Program: The 340B drug pricing program allows Federally Qualified Health Centers to purchase outpatient drugs at discounted prices from pharmaceutical manufacturers, then reinvest savings into patient services and charity care.
3. Sliding Fee Discount Program: Discounted healthcare services based on household size and total household income according to Federal Poverty Guidelines. Patients without insurance may qualify for reduced costs on medical, behavioral health, dental, and laboratory services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Bucksport Regional Health Center is a Federally Qualified Health Center (FQHC) delivering integrated primary medical, dental, behavioral health, on-site pharmacy, laboratory, radiology, varicose vein care, and school-based health services across two Maine clinic locations. The center serves all patients regardless of insurance status, accepting MaineCare, Medicare, and commercial insurance and offering a Sliding Fee Discount Program based on Federal Poverty Guidelines. Patient engagement is supported through the Healow Patient Portal, Healow Pay, and the Florence "Flo" virtual health assistant for chronic disease monitoring.

Product overview

Bucksport Regional Health Center (BRHC) operates as a Federally Qualified Health Center (FQHC) offering integrated healthcare services across multiple locations in Bucksport and Ellsworth, Maine. The organization provides a comprehensive suite of services including Family Medicine (primary care for all ages), Dental Services (general, pediatric, and hygiene), Behavioral Health (counseling and psychiatric services), BRHC Coastal Pharmacy, Laboratory & Radiology (90% in-house testing), Varicose Vein Care, and a School Based Health Center at Ellsworth High School. BRHC supplements clinical care with patient-facing digital tools including the Healow Patient Portal (enabling tele visits, appointments, refills, and secure messaging), Florence 'Flo' (AI-powered text-based virtual health assistant for chronic disease monitoring), and Healow Pay (online bill payment). Additional services include Walk-In Care, COVID-19 Vaccine Clinics, Sliding Fee Discount Program, and the 340B Drug Pricing Program. The center serves approximately 8,000 patients from Bucksport and 10 surrounding towns.

Differentiator

Problem solved

Functional benefit

Brands

• BRHC Coastal Pharmacy: On-site pharmacy services for BRHC patients
• Florence (Flo)

Products and services

• Family Medicine Primary care health services providing consistent, comprehensive medical care, health maintenance, and preventive services for patients from birth throughout their lives, delivered by family physicians, osteopathic physicians, nurse practitioners, and physician assistants.
• Dental Services Comprehensive dental care including general dentistry, pediatric dental services, and dental hygiene for adults and children, covering diagnoses, treatments, preventive education, cleanings, X-rays, fluoride treatments, and sealants.
• Behavioral Health

Quantifiable outcome

• Serves just under 8,000 patients in Bucksport and 10 surrounding towns
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Ellsworth School DistrictcoreStrategic or Co-development Partner · 30 October 2018BRHC operates a School-Based Health Center at Ellsworth High School in collaboration with the Ellsworth School District and Hancock County Technical Center. The SBHC serves students in grades 7-12 addressing medical and behavioral health needs.
• Good Shepherd Food BankcoreOthersGood Shepherd Food Bank supplies produce for BRHC's monthly Veggie Giveaway event held the third Wednesday of every month at the Bucksport location. This community partnership helps address food insecurity and provides free vegetables to the public.
• Bucksport Bay Healthy CommunitiesminorStrategic or Co-development PartnerBRHC participates with Bucksport Bay Healthy Communities on several community-based projects supporting health and wellness in the region.
• Aroostook Mental Health Center (AMHC)minorStrategic or Co-development PartnerCommunity collaboration supporting mental health services integration.
• Healthy AcadiaminorStrategic or Co-development PartnerCommunity collaboration supporting public health initiatives in Hancock County.
• Acadia HospitalminorStrategic or Co-development PartnerCollaboration for behavioral health services and referrals.
• Blue Hill Memorial HospitalminorStrategic or Co-development PartnerCollaboration for hospital referrals and specialist access for rural patients.
• National Committee for Quality Assurance (NCQA)coreOthersNCQA provides Patient-Centered Medical Home certification recognizing BRHC's quality standards and care coordination practices.
• Maine Quality CountscoreOthersBRHC participates in Maine Quality Counts quality initiative program demonstrating compliance with quality indicators for Patient-Centered Medical Home recognition and MaineCare health home status.

Scale indicators5 records

Recent moves11 records

Expansion highlights5 records

Broad incumbents

• Northern Light Health: Maine-based regional health system operating hospitals and primary care across the state. Overlaps with BRHC in Hancock County through primary care and hospital referrals (Blue Hill Memorial is an NLH member); broader incumbent with inpatient and ambulatory capabilities BRHC lacks.
• MaineGeneral Health: Regional health system serving central Maine with hospitals and outpatient primary care. Comparable as a non-FQHC but mission-aligned safety-net provider with overlapping service lines in primary care and behavioral health.

Direct peers

• Eastport Health Care: Maine FQHC serving Washington and Aroostook counties with primary medical, dental, behavioral health, and pharmacy services. Comparable as a small rural FQHC with similar geographic isolation, payer mix, and service integration model.
• HealthReach Community Health Centers: Maine-based FQHC network operating ~11 community health centers across central and western Maine. Directly comparable as a nonprofit FQHC delivering primary care, dental, behavioral health, and pharmacy to rural populations under the same HRSA section 330 framework.
• Greater Portland Health: Maine FQHC operating multiple sites in Cumberland County, providing primary care, dental, behavioral health, and pharmacy. Comparable as a multi-site FQHC, though serving a more urban population than BRHC's rural catchment.
• Hometown Health Center: New Hampshire-based FQHC serving Coos County and surrounding rural communities. Closely comparable as a small, rural FQHC providing primary care, behavioral health, and pharmacy under the same federal framework, with similar geographic and demographic profile.
• Penobscot Community Health Care: Maine's largest FQHC, operating in Bangor and surrounding Penobscot County. Comparable as a multi-site FQHC offering integrated medical, dental, behavioral health, and pharmacy services to rural and underserved populations, though significantly larger scale.
• Sacopee Valley Health Center: Maine FQHC serving Oxford County with primary care, dental, behavioral health, and pharmacy. Comparable in size and rural service profile to BRHC, operating under the same HRSA-funded FQHC model.
• St. Croix Regional Family Health Center: Maine FQHC serving Washington County with multiple sites. Comparable as a small rural FQHC delivering primary medical, dental, and behavioral health care under the section 330 program to a low-income rural population.

Others

• Generated Health: Vendor of Florence 'Flo' virtual health assistant that BRHC has partnered with for chronic disease monitoring. Adjacent ecosystem participant providing AI-driven patient engagement technology used by FQHCs for chronic care management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks3 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BucksportHealth
• LinkedInlinkedin.com/company/bucksport-regional-health-ctr

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bucksport Regional Health Center