Aroostook Mental Health Services

What Aroostook Mental Health Services does

Aroostook Mental Health Services, Inc. (AMHC) is a private nonprofit Certified Community Behavioral Health Clinic (CCBHC) founded in 1963 and headquartered in Presque Isle, Maine. It operates 27 service locations across Aroostook, Hancock, and Washington counties, employing 350+ staff and serving approximately 5,500 clients annually through integrated mental health, substance use treatment, crisis intervention (including mobile crisis and Adult Crisis Stabilization Units), care coordination, sexual assault services, brain injury rehabilitation via the CARF-accredited Center for Integrated Neuro Rehab (CINR), prevention programming, and supports for adults with intellectual disabilities. The technical platform is operationally defined by CCBHC care coordination workflows, telehealth, a 24/7 call center, and electronic care plan management rather than proprietary software. AMHC generates revenue through a mix of third-party insurance reimbursement (MaineCare, Medicare, private insurers), sliding-fee scale payments, federal and state grants (including a $4 million SAMHSA CCBHC Improvement and Advancement Grant awarded in 2024), and community donations, with sub-brands including Sexual Assault Services, ARCH Recovery Center, Share Facts Save Lives, and Children's Behavioral Health Home operating as integrated pillars of the CCBHC model. Distribution is direct via physical clinics, telehealth, mobile crisis response, and partnerships with hospitals, schools, and community organizations across rural northern and eastern Maine.

Name

Aroostook Mental Health Services

Legal name

Aroostook Mental Health Services, Inc.

Website

https://amhc.org

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

251–500 employees

Short description

AMHC is a nonprofit Certified Community Behavioral Health Clinic operating 27 locations across three Maine counties, delivering integrated mental health, substance use, crisis, sexual assault, brain injury, and intellectual disability services to approximately 5,500 clients annually.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Ambulatory Health Care Services (621)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industry

Adult Day Health Care (ADHC) / Medical Model Day Programs (HSABANAB)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use treatment
• Crisis intervention services
• Community mental health

Headquarters

HQ city

Caribou

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Insurance Reimbursement: AMHC accepts most insurance plans including MaineCare, Medicare, and private insurance for covered behavioral health services including mental health treatment, substance use services, and crisis intervention.
2. Government Grants and Contracts: Federal and state funding including SAMHSA CCBHC grants (recently awarded $4 million CCBHC Improvement and Advancement Grant), MaineCare reimbursement, and public health contracts for services including sexual assault advocacy and prevention education.
3. Sliding Fee Scale Services: For uninsured and underinsured individuals, services are provided on a sliding fee scale based on family size and income. No one is denied services due to inability to pay.
4. Donations and Charitable Contributions: Community donations support specialized programs including the Micah Wall Recovery Scholarship Fund and Sexual Assault Services telethon events.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

AMHC is a Certified Community Behavioral Health Clinic (CCBHC) providing integrated mental health and substance use treatment services for youth, adults, and families across Aroostook, Hancock, and Washington counties in Maine. It delivers a comprehensive range of services including outpatient mental health and substance use therapy, 24/7 mobile crisis intervention, residential crisis stabilization, sexual assault advocacy, brain injury rehabilitation, peer recovery coaching, prevention education, and programs for adults with intellectual disabilities, coordinated through a CCBHC care coordination model.

Product overview

AMHC is a Certified Community Behavioral Health Clinic (CCBHC) offering integrated behavioral health services as a unified service delivery model, not a software platform. The organization operates as the largest behavioral healthcare provider in the region with 27 service locations, providing a comprehensive portfolio of interconnected services including Mental Health Services, Substance Use Services, Crisis Services (including Mobile Crisis and Adult Crisis Stabilization Units), Care Coordination, Sexual Assault Services, Prevention Services, Community & Family Support, and the Center for Integrated Neuro Rehab. These services are coordinated through a CCBHC care coordination model and supported by programs like Peer Recovery Coaching, Share Facts Save Lives education initiative, and the Micah Wall Recovery Scholarship. Same-day access to treatment and telehealth options enhance service accessibility across Aroostook, Hancock, and Washington counties.

Differentiator

Problem solved

Functional benefit

Brands

• Sexual Assault Services (SAS): Free, confidential advocacy, education, and prevention services for survivors of sexual violence, available 24/7 by phone
• Center for Integrated Neuro Rehab (CINR)
• ARCH Recovery Center
• Share Facts Save Lives
• CCBHC Care Coordination
• Children's Behavioral Health Home (CBHH)

Products and services

• Crisis Services 24/7 mobile crisis intervention available via telephone, telehealth, and face-to-face contact for crisis assessments, level-of-care determination, safety planning, and intervention, for individuals experiencing behavioral health crises.
• Mental Health Services
• Substance Use Services
• Care Coordination
• Sexual Assault Services
• Center for Integrated Neuro Rehab (CINR)
• Adult Crisis Stabilization Unit (ACSU)
• ARCH Recovery Support Center Peer-led recovery support center in Houlton offering free services including recovery coaching, peer advising, naloxone training, and recovery planning following harm reduction principles.
• Same-Day Access / Fast Access Treatment Same-day access to substance use treatment with in-person and virtual care options, offering assessment, counseling, and medication support across multiple locations.
• Prevention Services
• Community & Family Support
• Children's Behavioral Health Home (CBHH)
• Peer Recovery Coaching

Quantifiable outcome

• Serving up to 5,500 clients annually with 350+ employees across 27 locations
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• WAGM-TVminorGTM or Marketing Partner · 30 April 2025Partnership with WAGM-TV for Sexual Assault Services Listen, Support, Believe Survivors Telethon, broadcast from 6:00 AM to 4:00 PM to raise funds for survivor services.
• 988 Suicide & Crisis LifelinecoreStrategic or Co-development PartnerAMHC participates in the 988 Suicide & Crisis Lifeline network, providing 24/7 access to trained crisis counselors for individuals experiencing suicidal, substance use, and mental health crises.
• MHCA (Maine Health Care Association)minorStrategic or Co-development PartnerAffiliation with MHCA for industry networking, advocacy, and best practice sharing in healthcare.
• AAMHS Maine (The Alliance for Addiction and Mental Health Services)minorStrategic or Co-development PartnerAffiliation with AAMHS Maine for regional advocacy and coordination of behavioral health services.
• National Council for Mental WellbeingminorStrategic or Co-development PartnerAffiliation with national organization providing resources, advocacy, and best practices for mental health services.
• MANP Maine Association of NonprofitsminorStrategic or Co-development PartnerAffiliation supporting nonprofit best practices, advocacy, and professional development.
• MECASA Maine Coalition Against Sexual AssaultcoreStrategic or Co-development PartnerActive partnership in Maine's coordinated response to sexual assault, providing advocacy, prevention education, and survivor support services.
• Zero SuicidecoreStrategic or Co-development PartnerCommitment to suicide prevention through evidence-based practices and system-wide approaches to zero suicide care.
• National Children's AlliancecoreStrategic or Co-development PartnerChildren's Advocacy Centers in Aroostook and Downeast regions earned accreditation from National Children's Alliance for trauma-informed, multi-disciplinary response to child abuse.
• Recovery Friendly Workplace InitiativecoreStrategic or Co-development PartnerAMHC is a designated Recovery Friendly Workplace (RFW), fostering stigma-free workplace and supporting employees in recovery. Part of Recovery Friendly Downeast initiative.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Sweetser: Maine non-profit behavioral health provider offering mental health, substance use, crisis, and developmental services statewide. Directly comparable in scale and integrated CCBHC-adjacent service model, with overlapping programs around children and adult community mental health.
• Tri-County Mental Health Services: Community mental health center serving Cumberland, Sagadahoc, and Lincoln counties in Maine with outpatient, crisis, and substance use services. Closely analogous CCBHC-equivalent delivery model and nonprofit status to AMHC.
• Spurwink Services: Maine-based non-profit providing integrated behavioral health, intellectual disability, and educational services across the state. Comparable to AMHC in mission, integrated service portfolio (mental health, IDD, crisis), and nonprofit funding model, though concentrated in southern Maine.
• Maine Behavioral Healthcare: Part of MaineHealth, Maine Behavioral Healthcare is one of the largest community behavioral health providers in Maine, offering mental health, substance use, and crisis services across southern and central Maine. Directly comparable in service mix (outpatient, crisis, integrated care) and CCBHC-style delivery, though operating in a different geography of the state.
• Community Health and Counseling Services: Maine-based non-profit providing community mental health, substance use, and home-based services across central, eastern, and northern Maine. Overlaps directly with AMHC in rural Maine catchment, sliding-fee operations, and CCBHC-eligible service mix.

Broad incumbents

• Acadia Healthcare: National for-profit operator of behavioral health facilities including psychiatric hospitals and residential treatment programs. Comparable in crisis/residential and substance use service categories (AMHC operates Adult Crisis Stabilization Units), though operates at much larger scale as an incumbent publicly traded platform.
• Catholic Charities Maine: Large multi-service non-profit operating behavioral health, social services, and case management programs across Maine. Comparable as a community-based nonprofit competitor for Medicaid-funded behavioral health contracts, but with a broader social services portfolio rather than AMHC's behavioral-health specialization.
• Carelon Behavioral Health: Large national managed behavioral health organization (formerly Beacon Health Options) that contracts with state Medicaid programs to manage behavioral health benefits. Comparable as a payer-side counterpart to AMHC's Medicaid-billed services and as a potential partner for value-based CCBHC contracting.

Emerging players

• Penobscot Community Health Care: Federally Qualified Health Center providing integrated primary care and behavioral health across central and northern Maine, including CCBHC services. Comparable in CCBHC model and Medicaid-funded integrated delivery, but emphasizes primary care integration rather than AMHC's behavioral health dominance.

Regional players

• Northern Light Health (AR Gould Hospital): Integrated health system with hospitals (including AR Gould in Presque Isle) and behavioral health programs operating across northern and eastern Maine. Functions as both a referral source into AMHC and a regional competitor for outpatient behavioral health services in Aroostook County.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/1225707

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aroostook Mental Health Services