Smartbox Moving and Storage
Smartbox Moving and Storage is a locally owned Richmond, Virginia-based portable storage and moving services company serving homeowners, businesses, and students across Central Virginia since 2002 with weatherproof standardized containers and direct door-to-door delivery.
- Company typePrivate
- Founded2002
- HeadquartersRichmond, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Smartbox Moving and Storage does
Smartbox Moving and Storage is a privately held, locally owned and operated portable storage and moving services company headquartered in Richmond, Virginia, founded in 2002 and serving homeowners, businesses, and students across Central Virginia. The company's core offering is a fleet of standardized 5'W x 8'L x 7'H weatherproof portable storage containers featuring ground-level loading, wide swing doors with piano hinges, and the ability to deliver up to seven containers per trip under a single delivery fee. Service is delivered direct-to-consumer: containers are brought to the customer's address, the customer packs at their own pace, and SmartBox handles transport to a new location or to its secure warehouse facility for month-to-month storage.
The business operates a hybrid revenue model combining recurring month-to-month storage rental fees (a subscription/recurring stream) with one-time delivery, pickup, and transport fees (transactional stream). Pricing is quote-based and tailored to container count, distance, and duration, with no disclosed teaser rates or hidden fees. The customer base spans three segments — homeowners (primary), businesses requiring office relocation and inventory storage (primary), and students (secondary) — with marketing executed through a Wix-hosted website, Facebook, Instagram, and a content blog. Reported operational metrics include a 4.7/5 customer satisfaction rating and a 99% on-time delivery rate.
The technology stack is physical-asset-heavy and operationally simple: weatherproof steel containers, local logistics infrastructure, and a standard small-business website with quote-request functionality. There is no evidence of AI/ML capabilities, APIs, software platforms, proprietary digital tools, external funding, institutional investors, M&A activity, or expansion beyond the established Central Virginia service area. The company competes against national portable storage and moving brands as well as local independents, with its primary differentiation being local ownership, transparent pricing, delivery logistics density, and long-standing community presence.
Smartbox Moving and Storage firmographics
Firmographics- Name
- Smartbox Moving and Storage
- Legal name
- SmartBox Moving and Storage
- Website
- https://smartboxmovingandstorage.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Smartbox Moving and Storage is a locally owned Richmond, Virginia-based portable storage and moving services company serving homeowners, businesses, and students across Central Virginia since 2002 with weatherproof standardized containers and direct door-to-door delivery.
- Ownership category
- akta.pro rank
Smartbox Moving and Storage industry classification
Industry- Product category
- Portable Storage and Moving Services
- NAICS
- Used Household and Office Goods Moving (484210), General Warehousing and Storage (49311)
- SIC
- Public Warehousing & Storage (4220), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Residential Portable Storage Container Rental & Moving (HSAKAIAA)
- akta.pro secondary industries
- On-Site Portable Storage (Driveway/Jobsite) Container Placement (HSAKAIAC), Warehouse-Hosted Portable Storage (Off-Site Storage + Redelivery) (HSAKAIAD), Residential Full-Service Storage (HSAKAHAA)
Keywords
Where Smartbox Moving and Storage is headquartered
LocationHeadquarters
- HQ city
- Richmond
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Smartbox Moving and Storage business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Portable Storage Rental: Month-to-month storage rental with flexible on-site or facility-based options. Customers pay recurring monthly fees for container use.
- Moving Services: Transport services for containers delivered to new locations. One-time service fees for pickup and delivery of loaded containers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Quote-based pricing tailored to customer needs |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Smartbox Moving and Storage product offering
Product offeringCore offering
Smartbox Moving and Storage provides portable storage containers (5' W x 8' L x 7' H) delivered directly to customers' doors in Central Virginia. Customers pack at their own pace, and Smartbox handles transport to a new location or storage at its secure warehouse facility. The offering combines recurring month-to-month container rental with one-time pickup, delivery, and moving services for residential and commercial customers.
Product overview
SmartBox Moving and Storage is a locally owned portable storage and moving services company serving Central Virginia since 2002. The company operates a single unified offering built around its SmartBox portable storage containers (5'W x 8'L x 7'H) with weatherproof, ground-level loading design. The product portfolio consists of the SmartBox container as the core physical product, supplemented by three service offerings: Residential Moving Services, Business & Commercial Moving Services, and Portable Storage Solutions. Customers can choose to keep containers on-site or store them at SmartBox's secure warehouse facility, with flexible next-day delivery and month-to-month rental terms.
Differentiator
Problem solved
Functional benefit
Products and services
- SmartBox Portable Storage Containers Portable storage containers (5' W x 8' L x 7' H) delivered to the customer's location for DIY packing and flexible storage or moving. Containers feature wide swing doors with piano hinges, ground-level loading, weatherproof security, and up to 7 units can be delivered at once per delivery fee.
- Residential Moving Services Moving services where SmartBox delivers containers, the customer packs at their own pace, and SmartBox handles transport or storage. Designed for homeowners relocating locally.
- Business & Commercial Moving Services Office relocation and inventory storage services using secure portable storage containers, suitable for businesses streamlining moves or storing extra inventory.
- Portable Storage Solutions Flexible storage options allowing customers to keep containers on-site or at SmartBox's secure warehouse facility. Features include next-day delivery, month-to-month storage, and no additional access fees.
Quantifiable outcome
- 99% on-time delivery rate
- +1 more outcomes
Companies that use Smartbox Moving and Storage
Customer profileSegments3 records
Ideal customer profiles3 records
Smartbox Moving and Storage technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Smartbox Moving and Storage partnerships and signals
Strategic signalScale indicators4 records
Recent moves3 records
Expansion highlights3 records
Smartbox Moving and Storage competitors and assessment
Company assessmentDirect peers
- PODS: PODS is the largest national portable storage container rental and moving company in the US, directly competing with SmartBox on residential and commercial portable storage services. Same product format, same customer use cases, broader geographic footprint.
- Zippy Shell: Zippy Shell offers portable storage containers with door-to-door delivery and pickup for residential and commercial customers. Direct competitor with similar container-based service model to SmartBox.
- U-Pack: U-Pack provides portable moving and storage solutions, particularly for long-distance and interstate relocations. Comparable service model targeting residential and small business customers with container-based moving and storage.
- 1-800-PACK-RAT: 1-800-PACK-RAT operates portable storage containers for local and long-distance moves, directly competing with SmartBox's core offering. Comparable product, customer segments, and business model focused on portable moving and storage.
- Go Mini's: Go Mini's offers portable storage containers delivered to customer locations, similar to SmartBox's model. Direct competitor with comparable service for residential and commercial moving and storage.
Broad incumbents
- Extra Space Storage: Extra Space Storage operates a large network of fixed-location self-storage facilities across the US. Overlaps with SmartBox on storage demand but uses traditional facility-based model rather than portable container delivery.
- Public Storage: Public Storage is the largest self-storage REIT in the US, operating thousands of fixed-location self-storage facilities. Competes with SmartBox's storage offering but only in the traditional fixed-facility self-storage format, not portable containers.
- CubeSmart: CubeSmart operates self-storage facilities nationwide, competing for the same customer storage dollars that SmartBox targets. Broad incumbent in storage but uses facility-based model, not portable containers.
- U-Haul: U-Haul is a broad equipment rental and moving services incumbent offering truck rentals, trailer rentals, and self-storage facilities. Overlaps with SmartBox on moving services but operates a much wider portfolio of rental products and services.
Regional players
- SmartStop Self Storage: SmartStop Self Storage operates self-storage facilities with locations across the US, including Virginia. Competes for storage customers in the same regional market as SmartBox but uses fixed-facility self-storage format.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Smartbox Moving and Storage social profiles
Digital presenceSmartbox Moving and Storage financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smartbox Moving and Storage leadership team
Management profileNumber of profiles
Smartbox Moving and Storage funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smartbox Moving and Storage M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smartbox Moving and Storage
What does Smartbox Moving and Storage do?
Smartbox Moving and Storage provides portable storage containers (5' W x 8' L x 7' H) delivered directly to customers' doors in Central Virginia. Customers pack at their own pace, and Smartbox handles transport to a new location or storage at its secure warehouse facility. The offering combines recurring month-to-month container rental with one-time pickup, delivery, and moving services for residential and commercial customers.
Is Smartbox Moving and Storage a public or private company?
Smartbox Moving and Storage is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Smartbox Moving and Storage founded?
Smartbox Moving and Storage was founded in 2002. It employs 11 to 50 people.
Where is Smartbox Moving and Storage based?
Smartbox Moving and Storage is headquartered in Richmond, United States, in the North America region.
How does Smartbox Moving and Storage make money?
Two revenue lines are on record. Portable Storage Rental is the primary driver. The others are moving Services.
Who are Smartbox Moving and Storage's main competitors?
Direct peers on record are PODS, Zippy Shell, U-Pack, 1-800-PACK-RAT and Go Mini's. Broad incumbents are Extra Space Storage, Public Storage, CubeSmart and U-Haul. SmartStop Self Storage is listed as a regional player.
Does Smartbox Moving and Storage have an API?
No public API is recorded for Smartbox Moving and Storage.
What industry is Smartbox Moving and Storage in?
Smartbox Moving and Storage's product category is Portable Storage and Moving Services. Its primary akta.pro industry code is HSAKAIAA, Residential Portable Storage Container Rental & Moving, with a secondary code of HSAKAIAC, On-Site Portable Storage (Driveway/Jobsite) Container Placement. Its NAICS code is 484210 and its SIC code is 4220.