What Innofactory does

Innofactory GmbH is a privately held German managed connectivity provider headquartered in Lennestadt, Sauerland, operating as a subsidiary of the Venitus corporate group. Founded in 2004, the company pivoted from regional radio networks to data transport networks in the 2010-2015 period and since 2016 has positioned itself as an international provider of high-availability connectivity under a "Connectivity 5.0" vision, serving enterprise and SME customers across Industry, Health, Logistics, and Public verticals in Germany and select international markets.

The company's product portfolio is organized around three managed-service pillars: data networks (internet connectivity, multi-site interconnection via Dark Fibre, Layer 2 Ethernet, SD-WAN, and VPN, plus in-house networks and the AirLAN cloud WLAN service), digital telephony (Fon.PBX cloud PBX, hybrid and on-premise systems, the latter two strengthened by the 2025 merger with sister company UP Data), and IT security (managed firewalls, AI-based DDoS Defense, and the AI-based Traffic Flow Control pre-attack detection system). The underlying technology stack combines fiber, Richtfunk, 5G/LTE, and VDSL transmission media with two own georedundant Network Management Centers in Germany, a 24/7 SOC, and BNetzA-listed carrier status, supporting a 99.9% service availability guarantee.

Innofactory operates a 100% managed services, subscription-based business model with fixed monthly fees, targeting enterprise and mid-market customers via direct, sales-led engagement with technical specialists. Named reference customers include Krombacher, Severin, Klinikum Hochsauerland, Mennekes, Falke, Buhl (DATEV), Tracto, and Ostseebad Heiligenhafen, with 700+ customer projects delivered overall. The company employs approximately 70 people across two German locations, is certified under ISO 9001 and ISO 27001, and has publicly committed to largely CO2-neutral solutions by 2030.

Name

Innofactory

Legal name

INNOFACTORY GmbH

Website

https://innofactory.de

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Innofactory GmbH is a German managed connectivity provider, BNetzA-listed carrier, and Venitus subsidiary that delivers high-availability data networks, cloud telephony (Fon.PBX), and AI-based IT security as 100% managed services to enterprise and SME customers across Industry, Health, Logistics, and Public verticals in Germany and internationally.

Ownership category

akta.pro rank

Product category

Managed Network Connectivity Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Carrier Ethernet Services (E-Line/E-LAN/E-Tree) (HDAIAFAC)

akta.pro secondary industries

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Carrier & Public Venue Wi‑Fi (Hotspot/Passpoint/NGH) (HDAFACAI), Carrier Interconnection & Peering Exchanges (IXPs, private interconnect, cross-connect) (HDAIAEAG)

Keywords

• Managed network services
• Cloud telephony solutions
• IT security services
• Data connectivity services
• Enterprise site networking

Headquarters

HQ city

Lennestadt

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed Services for Data Networks: Fully managed data network services including internet connectivity, site networking, and in-house networks. Customers pay fixed monthly fees for ongoing service with guaranteed availability of 99.9% per year. Experts handle everything from planning through operation.
2. Cloud Telephony (Fon.PBX): Cloud-based IP telephone system offered as managed service with initial setup fee plus fixed monthly operating fees. Scales flexibly with customer needs - additions or reductions of connections possible at any time.
3. Managed IT Security: Managed security services including firewalls, DDoS protection, and Traffic Flow Control. Offered as long-term managed service contracts with transparent, predictable costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

INNOFACTORY GmbH provides 100% managed connectivity services for enterprise and mid-market customers, delivering high-availability data transport networks, cloud-based IP telephony (Fon.PBX), and managed IT security (DDoS Defence, AI-based Traffic Flow Control, and firewalls). Services span internet connectivity, multi-site networking, in-house WLAN, and unified communications, all backed by 24/7 SOC monitoring from two georedundant data centers in Germany with 99.9% guaranteed availability.

Product overview

Innofactory is a connectivity enabler providing high-availability data transport networks, digital telephony, and IT security as managed services under the Connectivity 5.0 vision. The core portfolio comprises three main pillars: Datennetze (data networks) including internet connectivity, site interconnection, and in-house networks; Digitale Telefonie (digital telephony) headlined by the Fon.PBX cloud telephone system alongside hybrid and on-premise options; and IT-Sicherheit (IT security) featuring DDoS Defence, Traffic Flow Control (TFC), and managed firewalls. Services are delivered as 100% managed services with guaranteed 99.9% availability, 24/7 monitoring through their own NOC/SOC, and CO2-neutral operations. The company operates two georedundant data centers in Germany.

Differentiator

Problem solved

Functional benefit

Brands

• INNO AIRLAN: A flexible cloud service for WLAN deployment, designed as a ready-made building block system for affordable and secure networks for digital modernization.
• Fon.PBX

Products and services

• Internetanbindung (Internet Connectivity) High-availability business internet connectivity service using fiber optics, 5G/LTE, point-to-point radio links (Richtfunk), and VDSL with guaranteed service levels up to 99.9% availability and 24/7 monitoring for enterprise customers in Germany.
• Standortvernetzung (Site Networking) Enterprise site interconnection solutions using Dark Fibre/Layer 1, Layer 2 Ethernet connections, SD-WAN, and VPN technologies for secure multi-site networking of business locations.
• In-House Netze (In-House Networks) Managed indoor network and enterprise WLAN solutions providing seamless coverage, high performance, and security for enterprise environments, including the AirLAN cloud WLAN service using a modular building-block approach.
• Fon.PBX (Cloud Telephone System) Cloud-based IP telephone system (virtual PBX) offered as a managed service, enabling business telephony with DECT integration, mobile endpoints, softphone clients, desktop phones, and georedundant operation in German data centers with up to 99.9% availability.
• On-Prem Telefonanlagen (On-Premise Phone Systems) Maintenance and support services for traditional on-premise telephone systems, including troubleshooting, configuration, and extension management for legacy business phone installations.
• Hybride Telefonanlagen (Hybrid Phone Systems) Hybrid telephone solutions combining on-premise hardware stability with cloud scalability, enabling businesses to migrate gradually while maintaining backup redundancy and maximum availability.
• DDoS Defence Managed DDoS protection service using real-time attack detection and mitigation technologies including filter lists, blackholing, rate limits, and AI-based threat identification for enterprise customers.
• Traffic Flow Control (TFC) AI-based cyberattack prevention service that monitors data traffic continuously on transport networks to identify and block attacks in early phases before execution, utilizing machine learning trained on international carrier threat data.
• Managed Firewalls Managed firewall services including perimeter firewalls for network boundary protection and segmentation firewalls for internal network isolation to prevent threat propagation across enterprise environments.

Quantifiable outcome

• 99.9% service availability guaranteed per year
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• VenituscoreOthersInnofactory operates under the umbrella of Venitus. The parent company relationship provides strategic backing and shared corporate direction. Innofactory is positioned as 'A Venitus Company' on their website branding.
• UP DatacoreStrategic or Co-development PartnerSister company that merged with Innofactory in 2025. The merger brought specialized expertise in the telephony sector, expanding Innofactory's capabilities in digital telephone solutions.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 1&1 Versatel: German B2B fiber and Ethernet carrier servicing enterprise and mid-market customers with managed data and site-networking products — directly comparable offering to Innofactory's Standortvernetzung and Internetanbindung lines.
• Ecotel Communication AG: Frankfurt-listed German B2B telecom and managed connectivity provider targeting SMEs and mid-market with Internet access, site networking, and managed services — closest headcount-scale comparable to Innofactory's German Mittelstand focus.
• M-net Telekommunikations GmbH: Bavarian regional carrier and SME-focused ISP/telephony provider offering fiber Internet, site networking, and managed voice services across southern Germany — overlapping product set with Innofactory's connectivity-plus-telephony model.
• Plusnet (Germany): German SME-focused business Internet and managed-services provider (part of the 1&1 group), delivering DSL/fiber connectivity and site networking to mid-market customers — directly comparable customer profile and GTM.
• Q-nnect (formerly QSC AG): German B2B telecom and cloud/UC provider (successor to QSC AG) focused on enterprise connectivity, cloud telephony, and managed services for SMEs — direct match on connectivity plus Fon.PBX-style cloud telephony stack.

Broad incumbents

• Deutsche Telekom (T Business / T-Systems): Germany's incumbent carrier with the dominant enterprise connectivity, site networking, and managed services portfolio — competing with Innofactory across essentially every product line but at vastly greater scale and breadth.
• Vodafone Germany: Second-largest German carrier with a substantial B2B fixed-line and managed connectivity practice (formerly including Unitymedia/Kabel Deutschland assets) — overlapping broadband, Ethernet, and unified communications portfolio targeting the same enterprise/SME market.
• Colt Technology Services: Pan-European enterprise carrier specialising in Ethernet, SD-WAN, and on-demand connectivity for multinational corporations — comparable in managed Ethernet/SLA layer but serving a larger enterprise footprint than Innofactory's regional Mittelstand base.
• Telefónica Germany (O2): Major German carrier providing fixed and mobile connectivity, site networking, and a growing enterprise services suite — overlapping managed connectivity and telephony offerings targeted at the same German SME/enterprise base.

Emerging players

• Cloudflare: Global edge-network and security platform with overlapping DDoS mitigation and managed security capabilities — relevant to Innofactory's DDoS Defence and Traffic Flow Control (TFC) product lines as a differentiated alternative for enterprise security buyers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/innofactory
• Instagraminstagram.com/innofactory
• Facebookfacebook.com/innofactory

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Innofactory