North Caddo Medical Center

What North Caddo Medical Center does

North Caddo Medical Center (NCMC) is a Critical Access Hospital located in Vivian, Louisiana, established in 1965 and operated by the North Caddo Hospital Service District, a public governmental entity. It serves rural communities across a 226-square-mile district in northern Caddo Parish and parts of Bossier Parish (Belcher, Dixie, Gilliam, Hosston, Ida, Mira, Mooringsport, Oil City, Rodessa, and Vivian). The core operation is a small inpatient hospital offering acute care, emergency medicine (24/7, three exam rooms), surgery, cardiac care, urology, diagnostic radiology (including in-house MRI and mammography), labor and delivery, pediatrics, and long-term care. Clinical staffing is intentionally lean: six full-time physicians, four nurse practitioners, and a licensed counselor, supported by two advanced life support ambulances stationed at separate points across the district.

The organization's revenue model is fee-for-service healthcare delivery billed to Medicare, Medicaid, and most commercial insurers. Outpatient and ancillary services extend the platform: six family practice clinics (Benton, Blanchard, Plain Dealing, Oil City, Vivian Medical & Surgical, South Bossier), Community RX retail pharmacy (with drive-through and RX mailing), Vivian Dental (accepts Medicaid/Medicare), NCMC Fitness, and outpatient physical therapy at Vivian and Blanchard. Patient-facing digital infrastructure includes the Cerner-powered NCMC Patient Portal, the FollowMyHealth Clinic Portal, and a Phreesia-powered Mobile Check-In System rolled out in November 2023 across clinic sites in 20 languages. Telehealth is available by phone for established family practice patients. The NCMC Foundation operates as a separate 501(c)(3) to fundraise for capital equipment.

Growth and capital allocation have been steady rather than venture-paced. A total replacement facility was completed in 2017 more than $1M under budget using USDA loan funding; a Radiology and ER expansion (including MRI) was completed in 2019. In 2021 NCMC launched Community RX pharmacy and Vivian Dental; in 2023 it launched the Phreesia Mobile Check-In System; and on January 1, 2025 it acquired the Oil City clinic from Willis-Knighton Health. Forward commitments for 2026 include a Mobile CT unit with Philips cardiac scoring software, construction of a new South Bossier clinic, and land acquisition in Plain Dealing for a future clinic site. The CEO, David C. Jones, has led the organization since 2005.

Name

North Caddo Medical Center

Legal name

North Caddo Medical Center

Website

https://ncmcla.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

101–250 employees

Short description

North Caddo Medical Center is a Critical Access Hospital in Vivian, Louisiana, established in 1965 and operated by a public Hospital Service District. It serves rural communities across a 226-square-mile area in northern Caddo and Bossier parishes through inpatient services, six family practice clinics, retail pharmacy, dental, and emergency ambulance coverage.

Ownership category

akta.pro rank

Product category

Medical Center Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Hospital-Operated Urgent Care Centers (HLAFADAC)

akta.pro secondary industries

Retail & Walk-In Primary Care Clinics (HLAFAGAC), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Medical services
• Healthcare services
• Patient care
• Clinical care
• Medical treatment

Headquarters

HQ city

Vivian

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Healthcare Services Revenue: Revenue from acute care, long-term care, emergency department, surgical services, diagnostic imaging, laboratory, pharmacy, dental, and rehabilitation services. Billed to Medicare, Medicaid, and commercial insurance providers.
2. Ambulance Services: Emergency medical transport services with two advanced life support ambulances serving the 226 square mile district.
3. NCMC Foundation Fundraising: 501(c)(3) nonprofit foundation supporting hospital through events, donations, and capital campaigns for equipment and services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Provides medical and healthcare services through a medical center for people seeking care.

Product overview

North Caddo Medical Center operates as a Critical Access Hospital (owned by the Hospital Service District) serving rural communities in northern Caddo Parish and surrounding areas since 1965. The organization functions as a platform-based healthcare network offering hospital inpatient and emergency services alongside an expanding portfolio of outpatient facilities. The core hospital (Vivian, LA) provides acute care, surgery, cardiac care, urology, diagnostic radiology, labor and delivery, pediatrics, and emergency medicine. This core is complemented by a network of Family Practice Clinics (Benton Medical, Blanchard Medical, Plain Dealing Medical, Oil City Medical, Vivian Medical & Surgical, and South Bossier Medical) for primary care. The organization has diversified into adjacent services including Community RX outpatient pharmacy, Vivian Dental, NCMC Fitness/HealthPlex, and outpatient physical therapy. Patient-facing digital tools include NCMC Patient Portal (powered by Cerner via iqhealth), Clinic Patient Portal (FollowMyHealth), and a Phreesia-powered Mobile Check-In System. Diagnostic capabilities include in-house MRI, CT scanning with cardiac scoring (Philips software), mammography, ultrasound, and bone density imaging. Telehealth visits are available for established family practice patients. The NCMC Foundation (501(c)(3)) supports the organization through fundraising and capital campaigns.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• New facility completed $1 million under budget
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

One partnership is on record.

• Ochsner-LSU HealthcoreStrategic or Co-development Partner · 1 April 2020Healthcare partnership for COVID-19 testing and response. Ochsner-LSU Health obtained nearly 100 COVID test kits for local nursing home testing and sent staff to conduct testing. NCMC coordinated with Ochsner-LSU to obtain retesting capabilities for nursing home residents. This partnership enabled comprehensive outbreak response and ongoing COVID management support for the rural community.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Willis-Knighton Health: Large regional health system based in Shreveport, LA. Directly comparable as a regional incumbent serving the same northwest Louisiana geography; NCMC even acquired its Oil City clinic in 2025.
• Ochsner LSU Health Shreveport: Academic-affiliated regional health system serving the same Caddo/Bossier market and a documented COVID-response partner of NCMC. Comparable as a large Louisiana health system with overlapping service territory.
• CHRISTUS Health Shreveport-Bossier: Regional Catholic health system with hospitals in the Shreveport-Bossier market. Comparable as a multi-site nonprofit/regional provider operating in the same northwest Louisiana geography as NCMC.

Direct peers

• Claiborne Memorial Medical Center: Critical Access Hospital in Homer, LA. Closest direct peer — same CAH designation, similar rural Louisiana footprint, comparable service mix and Medicare/Medicaid payer exposure.
• Minden Medical Center: Rural Louisiana hospital serving Webster Parish. Comparable as a community hospital with similar service line breadth (ED, imaging, primary care) and rural catchment dynamics.
• Springhill Medical Center: Rural community hospital in northwest Louisiana. Comparable small-scale rural hospital with overlapping acute, emergency, and outpatient services in the same regional geography.
• DeSoto Regional Health System: Rural Louisiana health system based in Mansfield. Comparable as a small rural hospital with similar community-hospital positioning, payer mix, and capital constraints.
• Natchitoches Regional Medical Center: Rural regional hospital in Natchitoches, LA. Comparable as a community hospital with multi-site clinic network, similar service breadth, and rural Louisiana operating context.
• Sabine Medical Center: Rural Louisiana hospital in Many. Comparable as a small rural community hospital with overlapping acute care, emergency, and outpatient services in rural Louisiana.

Others

• Phreesia: Patient intake/check-in technology vendor. Not a competitor but a comparable enabling technology referenced in NCMC's mobile check-in deployment; relevant as a benchmark for digital patient engagement in ambulatory settings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ncmcla
• Instagraminstagram.com/northcaddomedicalcenter
• LinkedInlinkedin.com/company/north-caddo-medical-ctr

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Caddo Medical Center