Crisalid

What Crisalid does

Crisalid is a French point-of-sale (POS) software publisher founded in 1992 and headquartered near Metz, France, specializing in NF525-certified cash register solutions for small and mid-sized food retail merchants. Its core product is a Windows-based touch-screen POS application, supplemented by an integrated hardware ecosystem that includes automatic coin dispensers (via partner Glory), professional weighing scales (via Dibal, Precia Molen, Exa), self-service order kiosks, Evolis Edikio label printers, and mobile applications for inventory, order-taking, and press management. The software is vertically specialized into discrete configurations for bakery/pastry, fast food/snacking, restaurant/brasserie, butchery/charcuterie, fishmonger, grocery, and convenience store verticals, addressing sector-specific workflows such as weight-based pricing, allergen labeling, production planning, table management, and VAT differentiation between dine-in and takeout.

The company monetizes through three streams: annual software subscriptions (including NF525-certified updates and technical support), hardware sales with both purchase and rental options, and professional services covering installation, configuration, training, and on-site support delivered through five regional agencies in Metz, Strasbourg, Paris, Nîmes, and Rouen. Distribution is sales-led and direct, with quote-based pricing tailored per customer configuration, free in-agency or remote demonstrations, and an SEO/content-driven website that funnels prospects into demo and quote requests. As of the latest reporting, Crisalid has equipped over 7,750 points of sale across France, holds NF525 (AFNOR) and LNE metrology certifications, and reports an 88.6% customer satisfaction score from an independent Aviso Conseil survey. Crisalid operates as a wholly-owned subsidiary of the ISAGRI Group, a diversified French enterprise software conglomerate, which provides strategic backing and potential cross-sell opportunities while the brand and product organization remain independent.

Name

Crisalid

Legal name

Crisalid SAS

Website

https://crisalid.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Crisalid is a French NF525-certified POS software publisher, founded in 1992 and owned by ISAGRI Group, selling integrated cash register systems, hardware peripherals, and vertical-specific solutions to 7,750+ SMB food retailers across France via five regional agencies.

Ownership category

akta.pro rank

Product category

Point-of-Sale Software for Food Retail

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industry

POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL)

Keywords

• Point of sale software
• Cash register systems
• Food retail technology
• POS hardware peripherals
• Bakery restaurant software

Headquarters

HQ city

Châtel-saint-germain

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Software Licensing: POS software licensing with NF525 certification, offered as complete ecosystem including software updates and technical support
2. Hardware Sales: Sale of POS terminals, automatic coin dispensers, professional scales, order kiosks, printers, barcode scanners and other peripheral equipment
3. Professional Services: On-site installation, configuration, training, and technical support services provided through 5 regional agencies across France

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Crisalid develops, publishes and supports NF525-certified point-of-sale (POS) software bundled with touch-screen terminals and integrated peripherals (cash recyclers, professional scales, order kiosks, label printers) for French food retail SMBs. Its offerings are configured per food sector (bakery, pastry, chocolate, snacking, restaurant, brasserie, butchery, charcuterie, traiteur, fishmonger, grocery, superette) and include add-on modules for loyalty, multi-site centralization, statistical analytics, mobile inventory and order-taking, electronic invoicing and dematerialized receipts. Professional services (installation, configuration, training, technical support) are delivered through 5 regional agencies across France.

Product overview

Crisalid is a point-of-sale software publisher and hardware provider headquartered in Metz, France, offering a complete ecosystem of certified NF525 cash register solutions for food trade professionals. The core offering is the Crisalid POS software (logiciel de caisse certifié NF525) running on Windows-based touch screen terminals, supplemented by a comprehensive range of hardware peripherals including automatic coin changers (Glory monnayeurs automatiques), professional LNE-certified weighing scales, order kiosks (bornes de commande), Edikio label printers, and mobile applications for inventory, order-taking, and statistical analysis. The software is vertically specialized into distinct solutions for bakery/pastry, fast food/snacking, restaurants/brasseries, butchery/deli, fishmongers, and grocery stores. Centralized multi-site management (Centralisation), loyalty programs (Fidélité), statistical analysis (Statistiques), and electronic invoicing are available as integrated modules. The company has been operating since 1992 and serves over 7,550 points of sale through five regional agencies across France.

Differentiator

Problem solved

Functional benefit

Products and services

• Logiciel de caisse Crisalid (NF525-Certified POS Software) NF525-certified touch-screen POS software for food trade professionals, with rapid checkout, inventory management, loyalty programs, customer accounts, statistical analysis, and electronic invoicing compliance. Sold as a complete ecosystem with updates and technical support.
• Caisse enregistreuse tactile (Touch Screen POS Terminal) Windows-based professional touch-screen point-of-sale (TPV) terminals with fanless design, moisture and dust resistance, and full NF525 certification compatibility for intensive food retail environments.
• Logiciel de caisse boulangerie & pâtisserie (Bakery & Pastry POS) Vertical POS software for bakeries, pastry shops and chocolate makers, configured for direct weighing, production planning, allergen labeling via Edikio, customer accounts and multi-site management.
• Logiciel de caisse snacking & restauration rapide (Fast Food & Café POS) POS software for fast food, bars and cafés with menu and combo management, automatic VAT calculation differentiating dine-in vs takeout, kitchen display screens, portable ordering devices and click & collect functionality.
• Logiciel de caisse restaurant & brasserie (Restaurant POS) POS software for restaurants and brasseries with table management, floor plan visualization, order routing to kitchen and VAT zone-based pricing.
• Logiciel de caisse boucherie & charcuterie (Butchery & Deli POS) POS software for butchers, delis and caterers with direct weighing, traiteur order management, production planning, label creation and inventory tracking for perishable products.
• Logiciel de caisse poissonnerie (Fishmonger POS) POS software for fishmongers with humidity-resistant hardware options, rapid weighing, catch and stock management, tare management and professional customer invoicing.
• Logiciel de caisse supérette & épicerie (Convenience & Grocery POS) POS software for small grocery and convenience stores with EAN barcode scanning, promotion management, inventory tracking and multi-site centralization.
• Monnayeur automatique (Automatic Coin Changer - Glory CI-10X & CI-5) Glory CI-10X and CI-5 automatic cash recycling devices automating cash handling, change-making and counterfeit detection, improving hygiene and reducing transaction time by approximately 30% in high-throughput food retail.
• Balance professionnelle (LNE-certified Professional Scale) LNE-certified professional weighing scales in three configurations (direct-link, data-collect/network, PC-scale all-in-one), connected to the POS for automatic weight-based price calculation, eliminating manual entry errors.
• Borne de commande (Self-Service Order Kiosk) Self-service ordering kiosk with 22-inch touch screen, integrated card payment reader, ticket printer, loyalty scanner and kitchen display, CE certified and accessible for people with reduced mobility (PMR); reported to increase basket average by ~20% (up to 40% for certain chains).
• Imprimante d'étiquettes Edikio (Evolis Edikio Label Printer) Evolis Edikio label printer that connects natively to the Crisalid environment via an integrated label editor, synchronizing prices, descriptions and product information directly from the article catalog for bakery, butcher, fishmonger and grocery applications.

Quantifiable outcome

• 88.6% customer satisfaction rate according to independent survey by Aviso Conseil
• +5 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature9 records

Partnerships

Six partnerships are on record, tiered core.

• ISAGRI GroupcoreStrategic or Co-development PartnerCrisalid is a subsidiary of ISAGRI Group, a major French enterprise software group. This ownership provides strategic backing, shared resources and potential cross-selling opportunities within the ISAGRI ecosystem of business management solutions.
• GlorycoreTechnology or IntegrationGlory is selected as the preferred supplier for automatic coin dispensers/recyclers. Crisalid offers Glory CI-10X and CI-5 models, integrating them natively with the POS software. Glory is described as the leading manufacturer of cash recycling machines, with Crisalid providing visualization application for real-time monitoring of Glory devices.
• DibalcoreTechnology or IntegrationDibal is the selected partner for professional weight-price scales connected to cash registers. Dibal scales support metrology certification requirements for food retail in France and integrate with Crisalid's POS software for automatic weight transmission and price calculation.
• Evolis (Edikio)coreTechnology or IntegrationEvolis Edikio is the integrated label printing solution partner. Edikio Access printers connect to the Crisalid environment via an integrated label editor, enabling food retailers to print professional PVC price labels directly from the cash register software.
• LNE (Laboratoire National de Métrologie et d'Essais)coreOthersLNE is the French National Laboratory of Metrology and Testing that certifies Crisalid's integrated scale solutions, validating the DLL interface between software and weighing systems. Required for metrology compliance.
• AFNORcoreOthersAFNOR (Association Française de Normalisation) certifies Crisalid's NF525 compliance through their certification program. Crisalid's NF525 certification is verified and listed on the AFNOR certification portal.

Scale indicators11 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• L'Addition: French POS software publisher focused on restaurants, cafés, and brasseries — directly comparable to Crisalid's restaurant/brasserie vertical in the same French SMB food service market.
• Cashpad: French cloud-based POS for hospitality and food service businesses, competing head-to-head with Crisalid for French restaurant, café and snacking customers.
• Zelty: French POS and cash register software for restaurants and retailers; comparable product offering and target SMB customer base in the French market.
• Innovorder: French POS and digital solutions provider for restaurants and food service chains, competing with Crisalid's snacking and restauration rapide vertical across France.
• TouchBistro: iPad-based POS system purpose-built for restaurants; competes with Crisalid's restaurant and snacking verticals on modern UX and integrated payments.
• Tiller Systems: European POS and digital tools provider for hospitality SMBs; directly comparable in product scope and target customer base to Crisalid's food retail offering.

Broad incumbents

• Lightspeed Restaurant: Global cloud POS platform serving restaurants and retail SMBs; competes with Crisalid's full vertical suite as a broader, more international incumbent.
• Toast: US-dominant cloud POS for restaurants; overlapping product capabilities with Crisalid's restaurant/brasserie and snacking verticals at larger scale.
• Square (Block): Global SMB commerce platform with integrated POS hardware and software; competes with Crisalid across food retail and SMB segments via low-friction subscription pricing.
• Ingenico (Worldline): Major global POS terminal and payment hardware manufacturer; competes with Crisalid on the hardware side and increasingly on integrated software/payment solutions for European merchants.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/crisalid_com

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crisalid