What Boston MedFlight does

Boston MedFlight is a 501(c)(3) nonprofit critical care medical transport organization legally registered as New England Life Flight Inc. and headquartered at 150 Hanscom Drive, Bedford, Massachusetts. Founded in 1985, the organization operates a fleet of 7 helicopters and 9 ICU-equipped critical care ground ambulances (17 ICU-equipped vehicles in total) positioned across six bases — Bedford, Lawrence, Mansfield, and Plymouth in Massachusetts plus a permanent Manchester-Boston Regional Airport base in New Hampshire that opened in April 2026 — and runs a 24/7 Communications Center that coordinates dispatch with hospitals, EMS agencies, and first responders. It wound down its fixed-wing jet service in December 2025 after determining the service line could not achieve sufficient volume. The organization serves hospitals, EMS agencies, and first responders across more than 190 cities and towns in New England, transporting 6,000+ patients per year (including more than 1,500 pediatric and neonatal patients) and 100,000+ patients cumulatively since 1985.

The clinical service portfolio includes a rotor-wing air transport line, a ground critical care transport line, an ECMO transport program established in 2011 that crossed its 300th patient in 2026 (with capability across VA, VV, VAV, and VVA cannulation strategies), and a blood product program launched in 2019 in partnership with Brigham and Women's Hospital that passed 1,000 units administered by fall 2025 with sub-0.4% waste. Each vehicle is configured as a mobile intensive care unit providing hospital-level care in transit. Boston MedFlight was named the 2025 AAMS Air Medical Program of the Year, holds CAMTS accreditation, and operates mutual-aid partnerships with DHART and LifeFlight of Maine for expanded regional coverage.

The business model combines fee-for-service critical care transport (pricing not publicly disclosed; services provided regardless of ability to pay) with charitable fundraising. Approximately $7 million in free and unreimbursed care is provided annually and no patient is turned away for inability to pay; revenue is supplemented by donations, foundation grants (e.g., Salem Five Charitable Foundation, MA Humane Society $100,000 gift in 2026), community fundraising events (annual golf tournament raised $135,000 in 2025; inaugural Boston Marathon team raised $95,000+), and corporate partnerships (PROCON, Loft Dynamics). As a nonprofit, any surplus is reinvested in mission delivery rather than distributed to owners.

Name

Boston MedFlight

Legal name

New England Life Flight Inc.

Website

https://bostonmedflight.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Boston MedFlight is a Bedford, Massachusetts-based nonprofit (founded 1985) that provides ICU-level critical care medical transport by helicopter and ground ambulance across New England, serving 190+ cities and towns via six bases and transporting 6,000+ patients per year.

Ownership category

akta.pro rank

Product category

Air Medical Transport Services

NAICS

Nonscheduled Air Transportation (4812), Other Nonscheduled Air Transportation (481219), Ambulance Services (621910)

SIC

Services-Health Services (8000), Air Transportation, Nonscheduled (4522)

akta.pro primary industry

Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE)

akta.pro secondary industries

Air Medical Transport (Helicopter/Fixed-Wing) (HLAFANAD), Medical Passenger Transfer (Non-Emergency Patient Transport) (THABAGAG), Helicopter Medical Passenger Transport (Non-Emergency) (TLAFACAI), Medical Air Transport (Air Ambulance/Patient Transfer) (TLAFABAG)

Keywords

• Air medical transport
• Critical care transport
• Helicopter EMS
• Ground ambulance services
• Inter-facility transport

Headquarters

HQ city

Bedford

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Critical Care Transport Services: Boston MedFlight is a nonprofit organization that generates revenue through critical care medical transport services by air and ground. As a nonprofit, they provide services regardless of patients' ability to pay and receive charitable contributions from donors and partners.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Boston MedFlight provides ICU-level critical care transport services via air (helicopter and previously fixed-wing) and ground ambulance across New England, operating as mobile intensive care units. The organization delivers advanced life support during transport, including specialized ECMO transport, blood transfusions, and pediatric/neonatal care, with 17 vehicles positioned across 5 regional bases. As a 501(c)(3) nonprofit, it provides services regardless of patients' ability to pay, supported by a 24/7 Communications Center and 200+ clinical and aviation professionals.

Product overview

Boston MedFlight is a nonprofit critical care transport organization operating as a mobile intensive care unit service. The core offering consists of air transport (seven helicopters) and ground transport (ICU-equipped ambulances) providing hospital-level care during transport. Supporting services include ECMO transport, a blood program (launched 2019 in partnership with Brigham and Women's Hospital), and 24/7 communications coordination. The organization transported over 6,000 patients in 2024 and has served more than 100,000 patients since 1985. Boston MedFlight discontinued its fixed wing (jet) service in December 2025 to focus on rotor wing and ground services.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Transport (Helicopter) Critical care helicopter transport services providing ICU-level care during air medical transport for hospitals, EMS agencies, and first responders across New England. Seven helicopters are strategically positioned across five bases serving 190+ cities and towns.
• Ground Transport (Critical Care Ground Ambulance) ICU-equipped ground ambulance services for critical care patient transport, with specialized neonatal and pediatric capabilities. Operates nine critical care ground ambulances positioned across Massachusetts and New Hampshire bases.
• ECMO Transport Specialized transport service for patients requiring extracorporeal membrane oxygenation (ECMO) cardiac and/or respiratory support, with clinical proficiency across multiple cannulation strategies including VA, VV, VAV, and VVA ECMO. Available for hospitals across New England.
• Blood Program Prehospital blood transfusion program carried aboard helicopters and ground ambulances, enabling life-saving transfusions during transport before patients reach the hospital. Operated in partnership with Brigham and Women's Hospital, with nearly 4,700 units of blood managed and less than 0.4% waste.
• 24/7 Communications Center Round-the-clock coordination center managing complex logistics for helicopter, ground, and transport requests; provides clinical guidance to hospitals, EMS partners, and patient families. Serves as the single point of contact for transport requests.
• Education & Team Development Clinical education program offering simulation lab training, the Justin Powers Paramedic Education Scholarship, and partnerships with ECHO for crew training opportunities. Supports continuing education for medical transport clinicians and partners.

Quantifiable outcome

• 6,000+ patients transported annually with 100,000+ total patients since 1985
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• PROCON, Inc.minorImplementation/ SI/ Consulting Partner · 23 April 2026PROCON, Inc. supported Boston MedFlight in constructing crew space facilities at the Manchester base location, contributing to the organization's expanded southern New Hampshire operations.
• ECHO (Every Coast Helicopter Operations)coreStrategic or Co-development Partner · 2 October 2025ECHO was founded by paramedics, nurses, pilots and professionals from various flight programs to create joint training opportunities. The organization provides free or low-cost education, training programs, and networking for public safety aviation professionals. Boston MedFlight announced the Justin Powers Paramedic Education Scholarship at ECHO 2025 conference.
• Stay Fit 4 DutyminorStrategic or Co-development Partner · 2 October 2025Wellness organization founded by Boston MedFlight paramedic James Boomhower to provide physical and emotional wellness resources for healthcare providers and first responders. Co-sponsor of the Justin Powers Paramedic Education Scholarship.
• DHART (Dartmouth Hitchcock Advanced Response Team)coreStrategic or Co-development Partner · 5 February 2025Close operational partnership with DHART for coordinated critical care transport across New Hampshire. Boston MedFlight and DHART work in mutual aid arrangements supporting each other's calls to expand coverage across the region.
• LifeFlight of MainecoreStrategic or Co-development Partner · 5 February 2025Regional partnership for coordinated critical care transport. Boston MedFlight and LifeFlight of Maine provide mutual aid support, backing each other's calls to ensure comprehensive New England coverage.
• Brigham and Women's HospitalcoreStrategic or Co-development Partner · 1 January 2019Blood program partnership initiated in 2019 enabling Boston MedFlight to carry blood products aboard helicopters and ground ambulances for in-transit transfusions. Brigham and Women's provides blood products and clinical oversight for the program that has enabled 1,000+ units of blood to be given to patients in need.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Med-Trans Corporation: A nationwide air medical transport operator providing helicopter and fixed-wing EMS services, often under community-based models. Comparable in core air-ambulance delivery model though operating at national scale versus Boston MedFlight's regional focus.
• Air Methods Corporation: The largest U.S. air medical transport company, operating helicopter and fixed-wing services across most states. As a broad incumbent with national scale, Air Methods overlaps with Boston MedFlight on core air-ambulance capabilities but operates a fundamentally different (private equity-backed for-profit) model and far larger footprint.
• REACH Air Medical Services: A California-headquartered air and ground medical transport operator serving multiple western U.S. states with helicopter, fixed-wing, and critical care ground services. Comparable in multimodal critical care transport offering but with a different geographic footprint.

Direct peers

• PHI Air Medical: One of the largest U.S. air medical transport operators with a rotor- and fixed-wing fleet, comparable to Boston MedFlight's helicopter and ground ambulance services. PHI is also a Loft Dynamics VR flight simulation adopter, making it a direct comparison for Boston MedFlight's planned simulator rollout.
• DHART (Dartmouth Hitchcock Advanced Response Team): Dartmouth-Hitchcock Medical Center's critical care transport program providing helicopter and ground transport across New Hampshire in mutual-aid partnership with Boston MedFlight. Closely comparable in clinical scope and regional footprint, though hospital-owned rather than independent nonprofit.
• LifeFlight of Maine: A nonprofit critical care helicopter transport program serving Maine that operates in a mutual-aid partnership with Boston MedFlight. Directly comparable as a regional nonprofit competitor covering adjacent New England territory with similar helicopter and ground critical care capabilities.
• LifeNet Air Medical Services: A nonprofit air ambulance program operating across multiple U.S. regions providing helicopter critical care transport with clinical capabilities comparable to Boston MedFlight. Closely matches Boston MedFlight's nonprofit, mission-driven model.
• STAT MedEvac: A hospital-affiliated air medical transport program operated by UPMC, providing helicopter and critical care ground transport across Pennsylvania and surrounding states. Comparable in clinical sophistication and integrated critical care model, though tied to a single large health system.

Regional players

• Yale New Haven Sponsor Hospital Air Medical Program: The critical care air medical program affiliated with Yale New Haven Hospital, serving Connecticut and southern New England. Comparable as a regional critical care transport peer in the broader New England market, though hospital-owned and smaller in scale.
• North Memorial Health Air Care: A Minnesota-based hospital-affiliated air medical program providing helicopter and ground critical care transport in the Upper Midwest. Comparable in clinical model and regional scale though operating in a different U.S. region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/boston-medflight
• Xx.com/bostonmedflight

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boston MedFlight