What SDG does

SDG S.r.l. is an Italian software house founded in 1993, headquartered in Saronno (Varese province) with its legal seat in Caronno Pertusella. The company operates a dual business model: bespoke AI and software development for medium-to-large enterprises, and a portfolio of pre-configured proprietary products. Its core product suite spans Biblyon (a multilingual AI knowledge assistant with retrieval over enterprise corpora), Engine (a Business Process Management System for workflow automation), Missyo (a business travel management platform serving 15,000+ daily users across flights, hotels, cars, and trains), Risolvo (an integrated governance, risk, and compliance tool including business continuity management), and Receipt (an AI-powered OCR expense reimbursement add-on). Vertical depth is concentrated in insurance broking, banking and financial services, pharmaceutical, and travel sectors, with domain knowledge accumulated over 30+ years and 350+ man-years of software development.

The company generates revenue through four streams: custom software development (professional services), pre-configured product licenses (recurring/subscription), mobile and web application development (one-time licensing), and managed system administration and private cloud services. Pricing is not publicly disclosed; sales are executed via direct enterprise engagement, with prospective clients initiating contact through website forms followed by analyst-led consultation. The marketing posture emphasizes methodology, long-term client relationships, and lean small-team delivery rather than scale or volume. SDG is a privately held Italian S.r.l. with a €10,400 share capital, no disclosed external investors, no acquisitions, no funding rounds, and no public listing. The company maintains minor technology partnerships with Microsoft and Intoowit, and a supporting-partner relationship with the Global Business Travel Association (GBTA).

Name

SDG

Legal name

SDG S.r.l.

Website

https://sdgitaly.it

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

SDG is an Italian software house providing custom AI and software development together with proprietary products (Biblyon, Engine, Missyo, Risolvo, Receipt) for medium-to-large enterprises in insurance, banking, pharmaceutical, and travel sectors.

Ownership category

akta.pro rank

Product category

Enterprise Software Development

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (513210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industry

Platform Engineering & Internal Developer Platforms (IDP) (BPAEAKAC)

Keywords

• Custom software development
• Business process management
• AI knowledge management
• Governance risk compliance
• Business travel software

Headquarters

HQ city

Varese

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Tailored AI and software development services for businesses requiring bespoke technological solutions. SDG acts as a high-profile technological partner to interpret client needs and translate them into reliable software ecosystems.
2. Pre-configured Software Products: Proprietary products including Biblyon (AI platform), Risolvo (governance tool), Engine (BPMS), Missyo (business travel), and Receipt (expense management) offered as ready-to-configure solutions for medium-to-large enterprises.
3. Mobile Application Development: Full web applications designed for mobile device usage using state-of-the-art technologies.
4. System Administration and Private Cloud Services: Expertise in designing and implementing complex system platforms, including private cloud solutions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

SDG is an Italian software house founded in 1993 that delivers custom AI and software development services alongside a portfolio of proprietary pre-configured enterprise products. Its product suite includes Biblyon (AI knowledge assistant), Engine (BPMS workflow automation), Missyo (business travel management), Risolvo (governance/risk/compliance), and Receipt (AI-powered expense management), complemented by industry-specific solutions for insurance brokers and infrastructure/private cloud services.

Product overview

SDG is a software house with over 30 years of experience offering both custom software development and a portfolio of pre-configured products. The product suite centers on four main platforms: Biblyon (AI-powered knowledge management assistant), Engine (workflow/BPMS automation), Missyo (business travel management), and Risolvo (governance/risk/control). These are complemented by the Receipt expense management add-on and sector-specific solutions for insurance brokers. SDG also provides professional services including custom development, corporate portals, technical websites, and infrastructure/cloud services. The products are web-based, accessible via browser, and designed to be integratable with existing enterprise systems.

Differentiator

Problem solved

Functional benefit

Brands

• Biblyon: AI platform - an AI assistant expert in company knowledge. Provides natural language interaction, supports 90 languages in real-time, and offers secure private storage of corporate information.
• Engine
• Missyo
• Risolvo
• Receipt

Products and services

• Biblyon AI-powered knowledge assistant platform that acts as an internal expert on company topics. Provides natural language interaction in 90 languages, secure private storage of corporate information, and returns original source references for each search result. Designed for enterprise knowledge management, employee onboarding, and customer/field service support.
• Engine Business Process Management System (BPMS) for automating non-production service workflows of any complexity. Handles workflow programming, authorizations, tasks, email notifications, state change history, system administration, dashboard statistics, drill-down data navigation, and ABC activity-based costing metrics for medium-to-large enterprises.
• Missyo End-to-end business travel management platform covering travel requests, booking (airlines, hotels, cars, trains), and reporting. Includes expense note management with optical receipt acquisition. Used by more than 15,000 travelers daily.
• Risolvo Integrated governance, risk, and compliance (GRC) tool for business process mapping, operational risk management, and control documentation. Features a BPMN graphical editor, risk cataloging, 1st/2nd/3rd-level control programming, and Business Continuity Management with BIA and BCP. Represents 10 man-years of development.
• Receipt Mobile expense reimbursement tool using AI-powered OCR to automatically recognize, extract, archive, and classify data from receipt photos with a single click. Transfers processed data to corporate expense systems.
• Software for Insurance Brokers Technology platforms that apply current technologies to classic insurance broker processes, enabling modernization, process efficiency, and adaptation to market dynamics for brokers of any size.
• Custom Software Development Bespoke AI and software engineering services for complex, mission-critical projects. SDG acts as a trusted long-term technology partner with multi-year client relationships, handling end-to-end requirements specification through code delivery.
• System Administration and Private Cloud System engineering services for complex platform design and implementation, including private cloud solutions for clients that prefer outsourced infrastructure management.
• Business Intelligence Dashboards Data visualization and navigation platform using visual SQL to produce dynamic, navigable dashboards with intuitive drill-down for tabular, relational, and time-series data exploration.
• Corporate Portals Custom enterprise web portals designed to improve internal processes and intuitive data navigation using state-of-the-art web technologies.

Quantifiable outcome

• Over 15,000 travelers use Missyo daily for business travel management
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature6 records

Partnerships

One partnership is on record.

• GBTA (Global Business Travel Association)supporting partnerStrategic or Co-development PartnerGBTA is listed as a supporting partner, indicating SDG's involvement in the business travel industry ecosystem through association with the leading global business travel association.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Sopra Steria: European IT services group with strong presence in banking, insurance, and public sector. Comparable to SDG in regulated vertical expertise and European mid-market focus, though at significantly larger scale and broader geographic footprint.
• NTT Data: Global IT services provider with major European operations including Italy (formerly NTT Data Italia, including acquired Italian IT services firms). Competes with SDG across banking, insurance, and public sector custom software and managed services.
• Capgemini: Global IT services and consulting leader with deep European presence including Italy. Competes with SDG for enterprise custom development and digital transformation engagements, particularly in banking, insurance, and manufacturing — but at vastly greater scale and breadth.
• Reply: Large Italian-headquartered technology consulting and systems integration group with thousands of employees across Europe. Overlaps with SDG in custom software, vertical solutions, and Italian enterprise focus, but at materially greater scale and with broader geographic reach.
• Avanade: Global IT services firm jointly owned by Accenture and Microsoft, focused on Microsoft ecosystem implementations. Overlaps with SDG's Microsoft partnership and custom enterprise development capability, particularly for mid-to-large European enterprises.

Direct peers

• Lutech: Italian IT services group offering cloud, cybersecurity, enterprise applications, and custom software development to mid-market and enterprise Italian clients. Comparable in geographic focus, customer segment (Italian medium-to-large enterprises), and breadth of services.
• Engineering Ingegneria Informatica: One of Italy's largest IT services and software providers, serving banking, insurance, public sector, and industrial clients with both custom development and packaged solutions. Directly comparable as a domestic Italian competitor with overlapping vertical focus and hybrid services/products model.
• Txt e-solutions: Italian technology consulting and software engineering firm serving aerospace, automotive, banking, and public sector with custom solutions and proprietary products. Highly comparable to SDG in terms of size, Italian mid-market enterprise focus, and mix of services plus product offerings.
• Data Management: Italian IT services and consulting firm serving banking, insurance, and public administration with custom software, system integration, and managed services. Comparable in vertical specialization (financial services), Italian mid-market focus, and custom development orientation.

Emerging players

• Coveo: AI-powered enterprise search and knowledge management platform competing directly with Biblyon. Comparable in the AI knowledge assistant category SDG has built into its flagship product, though Coveo operates at greater scale with a global enterprise customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Sdg-Information-Technology-1617161581883298
• LinkedInlinkedin.com/company/sdg---software-design-group

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SDG