All Service Glass

What All Service Glass does

All Service Glass (operating as Quality Glass) is a privately held, family-owned regional glass services company founded in 1963 and headquartered in Lima, Ohio. The company pioneered mobile auto glass replacement in the Michiana area and operates two physical locations (Lima, OH and Osceola, IN) supported by a mobile service fleet covering Northern Indiana, Northwest Ohio, and surrounding cities including Angola, La Porte, and Warsaw. Its core offering is automotive glass repair and replacement — windshield chip/crack repair via resin injection, full windshield and side/back/vent/quarter glass replacement, ADAS camera recalibration after glass swaps, and specialty work for classic cars and motorhomes — executed by AGRSS-certified technicians using Essex urethanes, the same OEM-spec adhesive used by Ford, GM, and Chrysler.

The business model is predominantly transactional and direct-to-consumer: customers obtain quotes via phone, toll-free number (800-521-7059), or web forms, schedule appointments handled by in-house customer service representatives, and pay on a per-job basis with the company directly processing insurance billing on behalf of customers. Beyond automotive, the company has extended into adjacent glass verticals — residential windows, shower enclosures, custom mirrors and table tops, commercial glass, and steel doors — broadening the wallet share with existing customers and leveraging the same field service infrastructure. A dedicated Agent Claims Form portal deepens the referral relationship with insurance carriers and agencies, making the company a preferred service provider within its regional ecosystem.

Revenue mechanics are split between insurance-covered jobs (windshield repair often fully covered), direct-pay replacement jobs (pricing varies by vehicle make/model and glass type), and residential/commercial project work. The company employs 101-250 people across technical, customer service, and support functions, maintains 100% customer satisfaction as its stated vision, and operates with no disclosed external funding, parent company, or institutional ownership — characteristics consistent with a long-tenured, owner-operated regional services business rather than a venture-backed growth company.

Name

All Service Glass

Legal name

All Service Glass

Website

https://qualityglass.com

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

101–250 employees

Short description

All Service Glass is a family-owned, Lima, Ohio-based glass services company founded in 1963 that provides mobile and in-shop automotive glass repair and replacement, plus residential and commercial glass services, across the Michiana region of Ohio and Northern Indiana.

Ownership category

akta.pro rank

Headquarters

HQ city

Lima

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Auto Glass Replacement Services: One-time transaction-based revenue from automotive glass replacement services including windshields, door glass, back glass, vent glass, and quarter glass. Revenue is generated per job with pricing varying by vehicle make/model and glass type.
2. Windshield Repair Services: Chip and crack repair services using resin injection. Most insurance companies cover the cost of windshield repairs, simplifying customer payment process.
3. Insurance Claims Processing: The company processes insurance billing directly with carriers. Customer service representatives coordinate with insurance companies on behalf of customers to handle claims paperwork and payment processing.
4. Residential and Commercial Glass Services: Services for replacement windows, shower enclosures, custom glass table tops, mirrors, commercial windows/doors, and steel doors as expansion beyond automotive glass.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

All Service Glass is a regional glass service company that repairs and replaces automotive, residential, and commercial glass. Core offerings include mobile and in-shop windshield repair and replacement (with resin injection and ADAS camera calibration), classic car and motorhome windshield replacement, replacement windows and shower enclosures for residential customers, and commercial glass, door, and steel door installations. The company also processes insurance claims on behalf of customers and coordinates with insurance carriers and agencies.

Product overview

All Service Glass is a regional auto glass replacement and repair service company that pioneered mobile auto glass replacement for the Michiana area in 1963. The company operates as a single-service provider rather than a platform architecture, offering a portfolio of glass services centered on automotive glass (windshield repair/replacement, calibration of vehicle camera systems) alongside complementary residential and commercial services including replacement windows, shower enclosures, residential mirrors, commercial glass, and steel doors. The company also provides specialty services for classic cars and motorhomes, and supports customers through insurance claims processing. All services are delivered through a network of physical locations in Ohio and Indiana, with mobile service available for automotive glass needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Automotive Glass Services Mobile and in-shop auto glass repair and replacement services including windshield repair, windshield replacement, side/rear/door/vent/quarter glass replacement, and ADAS camera system calibration, serving individual vehicle owners across the Michiana area and northern Indiana.
• Residential Glass Services Glass and mirror services for residential properties, including custom glass table tops, mirrors, and various interior glass needs for homeowners in the Michiana service area.
• Replacement Windows Replacement window and door installation services, including sidelites and hardware, for residential applications.
• Commercial Glass Services New construction and commercial glass replacement and repair services for commercial properties, including storefront and entrance glass.
• Shower Enclosures Custom shower enclosure installation services for residential bathrooms.
• Steel Doors Steel door installation and replacement services as part of the company's door and glazing offerings.
• Classic Car Windshield Replacement Specialized windshield replacement for classic and vintage automobiles, including sourcing hard-to-find glass for restoration projects.
• Motorhome Windshield Replacement One-piece and two-piece RV/motorhome windshield replacement services, including gaskets and glue, performed in-shop for technician safety.
• Insurance Claims Processing Assistance with insurance claims processing for automotive glass replacement, including coordination with insurance carriers and agencies, and processing of insurance billing on behalf of customers.

Quantifiable outcome

• Windshield provides up to 60% of structural strength supporting roof in roll-over crashes
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Auto Glass Safety Council (AGSC) / Safewindshield.orgcoreStrategic or Co-development PartnerAll Service Glass is a registered member of the Auto Glass Safety Council, a not-for-profit corporation dedicated to safe automotive glass replacement. They participate in Safewindshield.org, an initiative committed to providing information about proper auto glass replacement and educating the driving public on safety standards.
• AGRSS (Auto Glass Replacement Safety Standard)coreStrategic or Co-development PartnerAll Service Glass technicians are AGRSS certified, meeting industry-wide safety standards for automotive glass replacement. AGRSS certification ensures installers are trained in the most recent and advanced auto glass repair and replacement safety standards.
• National Glass Association (NGA)coreStrategic or Co-development PartnerTechnicians receive certification through the National Glass Association (www.glass.org), an industry organization focused on education and certification of glass professionals.
• EssexcoreTechnology or IntegrationAll Service Glass uses only Essex urethanes and primers for automotive glass installations. Essex is the urethane used by Ford, GM, Chrysler and virtually all other automobile manufacturers, and is the only urethane that passed rigorous crash tests conducted by Ford in 1997.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Auto Glass Now: Regional auto glass replacement provider offering mobile windshield replacement and direct insurance claim handling, mirroring All Service Glass's service stack and go-to-market.
• Caliber Auto Glass: Auto glass replacement specialist with mobile service and insurance billing — directly comparable to All Service Glass on service model, customer base, and geographic style of regional operator.
• Novus Auto Glass: Specialized auto glass repair and replacement chain with company-owned and franchise locations across North America, sharing All Service Glass's core focus on windshield repair/resin injection and mobile replacement.
• Glass Doctor: Neighborly franchise brand offering auto, residential, and commercial glass repair and replacement with mobile service — the closest like-for-like competitor covering both automotive glass and home glass services.
• Speedy Glass: Auto glass repair and replacement chain operating company-owned and franchise locations across North America with mobile service capability, comparable in service model to All Service Glass.
• Diamond Auto Glass: Auto glass repair and replacement specialist with mobile and in-shop service, insurance claims processing, and ADAS calibration — overlapping the full All Service Glass offering.

Broad incumbents

• Andersen Windows & Doors: National residential window and door manufacturer/retailer relevant to All Service Glass's residential replacement window and steel door service line — adjacent competitor and potential channel partner.
• Safelite AutoGlass: Largest U.S. auto glass repair and replacement retailer with national mobile service, direct insurance billing, and ADAS calibration — competes head-to-head with All Service Glass in its markets while operating at vastly broader scale.
• Glass America: Auto glass and ADAS services provider with national scale, direct insurance billing, and mobile service — broad incumbent competing for the same insurance-driven auto glass jobs as All Service Glass.

Regional players

• Gerber Glass & Screen: Regional auto and residential glass provider operating in parts of the Midwest with both mobile and shop service — comparable business mix though outside All Service Glass's core Michiana footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Quality-Glass-Inc-137522409650621
• LinkedInlinkedin.com/company/quality-glass

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about All Service Glass