Alacrity Solutions
Alacrity Solutions provides end-to-end property and casualty claims management services to U.S. insurance carriers, delivering claims administration, managed property repair, and contractor network coordination across residential, auto, commercial, flood, and environmental lines.
- Company typePrivate
- Founded1999
- HeadquartersEugene, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Alacrity Solutions does
Alacrity Solutions is a U.S. private company, founded in 1999 and headquartered in Fishers, Indiana, that delivers end-to-end property and casualty claims management services to insurance carriers. The company was originally established as Alacrity Services to provide home restoration, mitigation, and repair services through a pre-screened, nationwide network of credentialed contractors, and was subsequently rebranded to Alacrity Solutions to reflect a broader service portfolio spanning the full claims lifecycle. Its offering now covers Call Center Support, Third-Party Administration, Auto Claims, Property Claims, Temporary Housing, Subrogation & Recovery, Network Solutions, and Managed Property Repair, organized across Residential, Automotive, Commercial, Flood, and Environmental lines of business.
The company operates an intermediary model: it does not sell proprietary software and no specific technology stack, AI/ML capabilities, or platform architecture is publicly disclosed. Its primary asset is the two-sided marketplace it has built between insurance carriers on the demand side and credentialed contractors on the supply side, supplemented by adjuster staffing, call center operations, and claims administration services. A brand association with Lowe's for home restoration is referenced on the company website, though the structural terms of that relationship are not disclosed.
Alacrity's revenue model is sales-led and B2B, with managed services contracts quoted per carrier based on scope; pricing is not publicly disclosed. The company reports 101–250 employees and operates a single domestic geographic market (the United States). There is no public funding history, no institutional ownership disclosure, no management team data, and no revenue figure available, which limits external validation of scale.
Alacrity Solutions firmographics
Firmographics- Name
- Alacrity Solutions
- Legal name
- Alacrity Solutions
- Website
- https://alacrityservices.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Alacrity Solutions provides end-to-end property and casualty claims management services to U.S. insurance carriers, delivering claims administration, managed property repair, and contractor network coordination across residential, auto, commercial, flood, and environmental lines.
- Ownership category
- akta.pro rank
Where Alacrity Solutions is headquartered
LocationHeadquarters
- HQ city
- Eugene
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Alacrity Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Claims Management Services: Provides end-to-end insurance claims management and property casualty claim solutions to insurance carriers. Revenue is generated through service fees for claims handling, administration, and managed repair services delivered via a national contractor network.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Alacrity Solutions product offering
Product offeringCore offering
Alacrity Solutions provides property and casualty insurance claims management services to insurance carriers through a nationwide network of pre-screened, credentialed contractors. Its offering spans the full claims lifecycle — first-notice-of-loss call center support, third-party administration, auto and property claims handling, temporary housing coordination, subrogation and recovery, and managed property repair — delivered across residential, automotive, commercial, flood, and environmental lines of business.
Product overview
Alacrity Solutions is a unified platform of insurance claims management services, formerly known as Alacrity Services. The company offers an integrated suite of property and casualty claim solutions including Call Center Support, Third-Party Administration, Auto Claims, Property Claims, Temporary Housing, Subrogation & Recovery, and Managed Property Repair. Services are delivered through a nationwide network of pre-screened, credentialed contractors and encompass the full claims lifecycle from initial reporting through final resolution.
Differentiator
Problem solved
Functional benefit
Products and services
- Call Center Support Customer support services for insurance claims handling, providing assistance to policyholders throughout the claims process for insurance carriers.
- Third-Party Administration Administrative services for managing insurance claims and related processes on behalf of insurance carriers.
- Auto Claims Claims management services for automotive insurance claims, including assessment, repair coordination, and settlement, delivered to insurance carriers.
- Property Claims Claims handling services for residential and commercial property insurance claims, including damage assessment and repair coordination, delivered to insurance carriers.
- Temporary Housing Housing placement and coordination services for policyholders displaced by covered property damage events, delivered as part of claims management for insurance carriers.
- Subrogation & Recovery Recovery services to pursue claims against responsible third parties to recover insurance claim costs on behalf of carriers.
- Network Solutions Access to a nationwide network of pre-screened, credentialed contractors for property restoration, mitigation, and repair services, offered to insurance carriers.
- Managed Property Repair End-to-end property repair management services coordinating the restoration process from initial assessment through final repair completion for insurance carriers.
Companies that use Alacrity Solutions
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Alacrity Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Alacrity Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Lowe'sminorLowe's brand appears alongside Alacrity branding on the website, suggesting a commercial relationship or partnership for home improvement and repair services. The nature of the partnership is not explicitly detailed in the available source material.
Scale indicators2 records
Recent moves4 records
Expansion highlights3 records
Alacrity Solutions competitors and assessment
Company assessmentDirect peers
- Pilot Catastrophe Services: Independent adjusting firm specializing in catastrophe and large-loss property claims for insurance carriers. Directly comparable to Alacrity on residential and commercial property claims, especially during weather-driven surge events.
- Mitchell International: Provider of technology-enabled claims management solutions, with a strong focus on auto physical damage and casualty claims. Overlaps with Alacrity's auto claims and property claims handling via shared carrier customers and similar service positioning.
- Crawford & Company: Global independent provider of claims management and adjustment solutions to insurance carriers and self-insured entities. Directly comparable to Alacrity across property, casualty, and auto claims handling, third-party administration, and managed repair network services.
- Eberl Claims Service: Independent claims adjusting and TPA firm serving insurance carriers across property, casualty, and specialty lines. Directly comparable to Alacrity in third-party administration, multi-line claims handling, and carrier-focused service delivery.
- Sedgwick: Leading global provider of claims management, loss adjusting, and TPA services to insurance carriers and employers. Highly comparable to Alacrity across property, auto, and casualty claims administration, with deeper scale and broader service offerings.
Broad incumbents
- CoreLogic: Provider of property data, analytics, and workflow solutions to the insurance and real estate industries. Adjacent to Alacrity through shared carrier relationships and overlapping property-claims workflow content, but focused on data and software rather than claims administration.
- Verisk Analytics: Large analytics and data-services provider to the insurance industry, including property and claims analytics. Serves the same carrier customers as Alacrity but operates as an enabling technology and analytics platform rather than a claims-handling services firm.
Emerging players
- The Vertex Companies: Forensic consulting, claims support, and environmental services firm with insurance industry exposure. Comparable to Alacrity on environmental and commercial lines of business, with overlap in property damage assessment and restoration-adjacent services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Alacrity Solutions social profiles
Digital presenceAlacrity Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alacrity Solutions leadership team
Management profileNumber of profiles
Alacrity Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alacrity Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alacrity Solutions
What does Alacrity Solutions do?
Alacrity Solutions provides property and casualty insurance claims management services to insurance carriers through a nationwide network of pre-screened, credentialed contractors. Its offering spans the full claims lifecycle — first-notice-of-loss call center support, third-party administration, auto and property claims handling, temporary housing coordination, subrogation and recovery, and managed property repair — delivered across residential, automotive, commercial, flood, and environmental lines of business.
Is Alacrity Solutions a public or private company?
Alacrity Solutions is a private company. It is classified as unknown and is currently operating.
When was Alacrity Solutions founded?
Alacrity Solutions was founded in 1999. It employs 101 to 250 people.
Where is Alacrity Solutions based?
Alacrity Solutions is headquartered in Eugene, United States, in the North America region.
How does Alacrity Solutions make money?
One revenue line is on record: claims Management Services.
Who are Alacrity Solutions's main competitors?
Direct peers on record are Pilot Catastrophe Services, Mitchell International, Crawford & Company, Eberl Claims Service and Sedgwick. Broad incumbents are CoreLogic and Verisk Analytics. The Vertex Companies is listed as an emerging player.
Does Alacrity Solutions have an API?
No public API is recorded for Alacrity Solutions.