Eberl Claims Service
Eberl Claims Service is a U.S. insurance claims management provider delivering independent adjusting, CAT response, AI-assisted drone inspections, managed repair, and TPA services to insurance carriers, MGAs, and TPAs across all 50 states.
- Company typePrivate
- Founded1987
- HeadquartersLakewood, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Eberl Claims Service does
Eberl Claims Service is a U.S. insurance claims management provider founded in 1987 and headquartered in Lakewood, Colorado, operating as a portfolio company of Barry-Wehmiller Group through Cor Partners since 2015. The company delivers end-to-end claims lifecycle services — independent adjusting, catastrophe (CAT) response, property and auto inspections, managed repair coordination across 60+ service categories, specialty claims (flood, casualty, SIU, subrogation), and third-party administration — primarily to insurance carriers, MGAs, and TPAs across all 50 states.
The company's core technology stack combines AI-assisted computer vision (trained on 50+ million high-resolution images for damage detection at stated 95%+ accuracy) with a national network of 18,000+ licensed adjusters and inspectors plus 5,600+ FAA-certified drone pilots accessed through the e360 service line (acquired from Bees360 in April 2025). Supporting platforms include smart claim routing, guided inspection workflows, automated license/credentialing monitoring, and 3D modeling with anomaly detection for fraud identification. The architecture is integrated via real-time APIs into all major carrier claims management platforms (Guidewire, XactAnalysis/Verisk, Snapsheet, Cotality, HOVER, EagleView, Liberate), and is reinforced by the company's SOC 2 Type 2 certification.
Eberl generates revenue primarily through professional services on a per-claim fee basis, supplemented by managed repair network fees, third-party administration service fees, and flat-rate pricing for residential wind and hail adjusting under multi-year contracts. Distribution is predominantly direct enterprise sales to insurance carriers, augmented by self-service portals (Eberl On Demand, Adjuster Portal, e360, Wilbur managed repair) and a CATI training institute in Dallas that supports workforce development. The company has executed a sustained roll-up strategy, acquiring Carwood, US Adjusting, Transcynd Claim Partners (January 2023), Colonial Adjustment, and Bees360's drone inspection business (April 2025) to broaden capabilities and geographic reach.
Eberl Claims Service firmographics
Firmographics- Name
- Eberl Claims Service
- Legal name
- Eberl Claims Service
- Website
- https://eberls.com
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Eberl Claims Service is a U.S. insurance claims management provider delivering independent adjusting, CAT response, AI-assisted drone inspections, managed repair, and TPA services to insurance carriers, MGAs, and TPAs across all 50 states.
- Ownership category
- akta.pro rank
Eberl Claims Service industry classification
Industry- Product category
- Insurance Claims Management Services
- NAICS
- Claims Adjusting (524291), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Fire, Marine & Casualty Insurance (6331), Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Claims Advocacy & Loss Recovery Services (FSAEADAH)
- akta.pro secondary industries
- Claims Management & Digital FNOL Platforms (FSAGAGAC), Insurance Claims Intake & FNOL Support (BPAAAFAA)
Keywords
Where Eberl Claims Service is headquartered
LocationHeadquarters
- HQ city
- Lakewood
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Eberl Claims Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Independent Adjusting Services: Nationwide adjusting solutions providing licensed independent adjusters for property, auto, and commercial claims. Revenue generated through per-claim service fees, with surge pricing during CAT events.
- Inspection & Estimating Services: Property inspections and estimate-ready deliverables powered by AI and human expertise, including drone inspections. Revenue based on inspection services rendered.
- Managed Repair Program: Flexible repair program with carrier-controlled or fully managed options across 60+ service categories. Eberl coordinates repair services and takes a service fee for network management.
- Third Party Administration (TPA): Cost-efficient, rapid TPA solutions for the full claims lifecycle. Revenue generated through administrative service fees based on claim volume or flat-rate pricing.
- Flat-Rate Wind & Hail Adjusting: Predictable flat-rate pricing structure for residential wind and hail claims, designed to help carriers manage catastrophe response costs during wind and hail events.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Multi-year contract | Flat-rate wind and hail adjusting for residential claims |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels9 records
Eberl Claims Service product offering
Product offeringCore offering
Eberl Claims Service provides end-to-end insurance claims management solutions for property, auto, commercial, and catastrophe lines, including independent adjusting, AI-assisted drone and field inspections (e360), managed repair coordination across 60+ service categories, third-party administration, and specialty claims handling. The company serves insurance carriers, MGAs, and TPAs through a network of 18,000+ licensed adjusters, inspectors, and FAA-certified drone pilots deployed nationwide across all 50 states, supported by real-time integrations with major carrier claims platforms.
Product overview
Eberl Claims Service offers a unified connected claims ecosystem combining independent adjusting, drone-enabled inspections, managed repair coordination, and third-party administration into one accountable framework. The product portfolio includes core service lines (Independent Adjusting, CAT Claims Support, Specialty Claims, Third Party Administration), technology-enabled offerings (Inspections & Estimating with AI-assisted drone inspections via e360), a self-service carrier portal (Eberl On Demand), mobile applications (Eberl 360 Pilot App for drone pilots), and the Claims Adjuster Training Institute (CATI) for workforce development. The managed repair program connects carriers to 60+ service categories of vetted contractors through the Wilbur platform. Acquired companies including Bees360 (e360 service), Transcynd Claim Partners, Carwood, US Adjusting, and Colonial Adjustment have been integrated into this unified ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- e360: Drone-based property claims inspection service line integrating drone inspection technology with AI-powered damage assessment analytics, launched after the Bees360 acquisition in April 2025.
Products and services
- Independent Adjusting Nationwide independent adjusting solutions providing licensed adjusters and specialty experts for property, auto, commercial, and specialty claims, driving faster resolution and better claim outcomes for insurance carriers, MGAs, and TPAs.
- Managed Repair Program Flexible repair program with carrier-controlled or fully managed options across 60+ service categories, connecting carriers to Eberl's nationwide network of pre-vetted contractors through the Wilbur platform to streamline repairs and enhance transparency.
- CAT Claims Support Catastrophe response support combining 38+ years of experience, scalable deployment of 18,000+ licensed claim professionals, and integrated technology for rapid nationwide response during major storm events, with target SLA of 24-hour policyholder contact and 7-day FNOL-to-estimate delivery.
- Inspections & Estimating Property inspections and estimate-ready deliverables powered by AI-assisted damage detection (95%+ accuracy) and human expertise, including drone roof inspections via the e360 service line and traditional field inspections.
- Claims Adjuster Training Institute (CATI) Carrier-aligned adjuster training programs delivered at a state-of-the-art training facility in Dallas, Texas, featuring full structural mockups, diverse roof types, and scenario-based exercises to develop skilled adjusters and inspectors.
- Specialty Claims Specialized claims handling for flood, appraisals/dispute, casualty/liability, SIU & subrogation, litigation management, and other complex claim types requiring dedicated expertise beyond standard property and auto adjusting.
- Third Party Administration (TPA) Cost-efficient, rapid third-party administration solutions for the full claims lifecycle, simplifying claim handling and strengthening compliance through integrated end-to-end administration for carriers and MGAs.
- e360 Drone Inspection Service Drone-based residential and commercial property claims inspection service line integrating FAA-certified drone data capture with AI-powered damage assessment analytics, supported by a national network of over 5,600 drone pilots.
- Eberl On Demand Self-service portal enabling insurance carriers to submit claims (eProperty for property, eAuto for auto) directly through a secure online portal, providing real-time updates throughout claim progress with intuitive mapping and deployment technology.
- Eberl 360 Pilot Mobile App Mobile application for drone pilots and inspectors to manage assignments, receive communication updates, access resources, training materials, and tax documents, available on iOS App Store and Google Play.
Quantifiable outcome
- 30% average decrease in loss adjustment expenses reported by carriers who partner with Eberl
- +7 more outcomes
Companies that use Eberl Claims Service
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
Eberl Claims Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability8 records
Feature8 records
Eberl Claims Service partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- LiberatecoreEberl and Liberate launched an integration connecting FNOL (First Notice of Loss) intake with managed repair workflows. The integration enables property insurance carriers to assign credentialed emergency service providers earlier in the claims lifecycle, automating service provider assignments when policyholders opt in during FNOL, reducing delays and improving policyholder experience.
- Bees360, Inc.coreEberl acquired Bees360's drone-based residential and commercial property claims inspection services in April 2025, forming a new service line called e360. The acquisition integrates drone inspection technology with AI-powered damage assessment analytics, enabling FAA-certified drone inspections across a national network of 5,600+ pilots. Bees360 retains its underwriting services under its own brand. Morgan Partners served as Bees360's exclusive financial advisor.
- Transcynd Claim PartnerscoreEberl acquired Transcynd Claim Partners in January 2023, combining operations and services in the property and casualty insurance industry. The acquisition aimed to enhance service delivery and capacity across several U.S. regions, leveraging Transcynd's local expertise and Eberl's technological advancements.
- GuidewirecoreGuidewire is a claims management platform with which Eberl integrates for secure, two-way data exchange. The integration enables adjusters to assign inspection and field work directly from their native claims environment without duplicate entry or manual routing.
- XactAnalysis (Verisk)coreEberl integrates with XactAnalysis for claim analysis and estimating workflows. The integration enables seamless data exchange and real-time API compatibility eliminating manual data entry.
- SnapsheetcoreEberl integrates with Snapsheet for claims management technology. The real-time API compatibility eliminates the need for manual data entry and streamlines workflows.
- CotalitycoreEberl integrates with Cotality for property intelligence and claims workflows. The integration enables end-to-end connectivity across intake, assignment, management, and claim delivery.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
Eberl Claims Service competitors and assessment
Company assessmentDirect peers
- Davies Group: Global professional services and claims management firm offering TPA, adjusting, and specialty claims services to insurance carriers. Competes with Eberl in TPA and complex/specialty claims handling for P&C insurers.
- Donan: Forensic investigation and property claims services firm serving insurance carriers, including fire origin/cause, structural, and property inspections. Comparable to Eberl's specialty claims and inspection service lines.
- Alacrity Solutions: National independent adjusting and claims management firm focused on property, auto, and CAT claims for insurance carriers. Direct competitor to Eberl in property adjusting, inspection services, and CAT surge response.
- Sedgwick: One of the largest independent claims management and adjusting firms in North America, offering independent adjusting, TPA, managed repair, and CAT response services to insurance carriers — directly overlapping Eberl's core service portfolio across the same buyer base.
- Pilot Catastrophe Services: Specialist in catastrophe claims response and independent adjusting for property insurers, offering nationwide surge capacity for CAT events — directly comparable to Eberl's CAT Claims Support and wind/hail adjusting business.
- Crawford & Company: Global claims management firm providing independent adjusting, TPA, and CAT response to insurance carriers worldwide. Closely comparable in scale, service breadth, and target customer base to Eberl's connected claims ecosystem.
Emerging players
- Claimatic: Insurtech/claims technology provider offering automated claim routing, assignment, and digital intake workflows for carriers. Adjacent competitor to Eberl's smart claim routing, Eberl On Demand portal, and AI-assisted claims technology.
- Snapsheet: Cloud-based auto and property claims management platform with appraisal and estimating workflows for insurance carriers. Competes with parts of Eberl's digital claims and inspection/estimating offering and is also an integration partner.
Broad incumbents
- Verisk (Xactware): Large insurance data, analytics, and claims-estimating platform (XactAnalysis, Xactware) used by carriers and TPAs. While a partner of Eberl, Verisk also competes broadly in claims workflow technology that overlaps with Eberl's tech-enabled services.
Others
- Bees360: Drone-based property inspection services company whose inspection services were acquired by Eberl to form the e360 service line. Remaining Bees360 underwriting business is adjacent rather than directly competitive.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Eberl Claims Service social profiles
Digital presenceEberl Claims Service compliance and trust
Trust signalCompliance3 records
Eberl Claims Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Eberl Claims Service leadership team
Management profileNumber of profiles
Profiles8 records
Eberl Claims Service subsidiaries and ownership
Company hierarchySubsidiaries1 record
Eberl Claims Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Eberl Claims Service M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Eberl Claims Service
What does Eberl Claims Service do?
Eberl Claims Service provides end-to-end insurance claims management solutions for property, auto, commercial, and catastrophe lines, including independent adjusting, AI-assisted drone and field inspections (e360), managed repair coordination across 60+ service categories, third-party administration, and specialty claims handling. The company serves insurance carriers, MGAs, and TPAs through a network of 18,000+ licensed adjusters, inspectors, and FAA-certified drone pilots deployed nationwide across all 50 states, supported by real-time integrations with major carrier claims platforms.
Is Eberl Claims Service a public or private company?
Eberl Claims Service is a private company. It is classified as corporate owned and is currently operating.
When was Eberl Claims Service founded?
Eberl Claims Service was founded in 1987. It employs 251 to 500 people.
Where is Eberl Claims Service based?
Eberl Claims Service is headquartered in Lakewood, United States, in the North America region.
How does Eberl Claims Service make money?
Five revenue lines are on record. Independent Adjusting Services are the primary driver. The others are inspection & Estimating Services, managed Repair Program, third Party Administration (TPA) and flat-Rate Wind & Hail Adjusting.
Who are Eberl Claims Service's main competitors?
Direct peers on record are Davies Group, Donan, Alacrity Solutions, Sedgwick, Pilot Catastrophe Services and Crawford & Company. Emerging players are Claimatic and Snapsheet. Verisk (Xactware) is listed as a broad incumbent. Bees360 is listed as an others.
Does Eberl Claims Service have an API?
Yes. Real-time API for two-way data exchange enabling carriers to assign claims directly from their existing insurance claims technology systems. Supports integration at intake, assignment, inspection, scoping, analysis, estimating, repair, and resolution stages. Eliminates duplicate data entry and provides real-time claim intake, assignment, and reporting. No public developer documentation or portal URL identified on the sources.
What industry is Eberl Claims Service in?
Eberl Claims Service's product category is Insurance Claims Management Services. Its primary akta.pro industry code is FSAEADAH, Claims Advocacy & Loss Recovery Services, with a secondary code of FSAGAGAC, Claims Management & Digital FNOL Platforms. Its NAICS code is 524291 and its SIC code is 6331.