Insoft

What Insoft does

Insoft sp. z o.o. is a privately-held Polish software company headquartered in Kraków that has been developing and distributing retail management software for over 35 years (founded 1989, with the firmographic record listing 1991). The company's core product is PC-Market, a Windows-based, 64-bit retail management application backed by MS SQL Server (2014 SP3 through 2025) or MariaDB 10.11.x, with ODBC Driver 17 and optional Apache Tomcat for web modules. Around it sits a modular suite covering point-of-sale (PC-POS, POS Premium, mPOS for Android, and Samoobsługa self-checkout), central chain management (Konsola Kupca, Mini-Market, PC-Cenniki for remote pricing, PC-Raporty for network analytics), loyalty and promotions (PC-Loyalty and EuroPlatform), restaurant operations (PC-Gastronom with the Bonownik mobile waiter app), fuel station operations (PC-Petrol with PC-Flota fleet cards), and vertical specializations such as PC-Fashion. The product surface is supported by 70+ financial/accounting interfaces, 40+ EDI supplier interfaces, 150+ compatible hardware devices in gastronomy and fuel, and built-in integration with all major Polish fiscal printer vendors (Novitus, Elzab, Posnet, Emar, Torell, UPOS, Innova) and payment processors (Elavon, Polcard, eService, Polskie ePłatności, EuroKARTA, mPay), as well as compliance with KSeF 2.0 (Poland's National e-Invoice System) and the mandatory Deposit Return Scheme (DRS) effective October 2025.

Insoft operates a 100% indirect go-to-market model, selling exclusively through an authorized dealer/partner network in Poland that handles pricing, implementation, demos, and technical support. Revenue is generated through two streams: software licenses and subscriptions (perpetual licenses for PC-POS and module-based subscriptions for chain and enterprise products, including software updates and maintenance) and module add-ons and extensions (M/platform data exchange, PC-Cenniki, PC-Raporty, PC-Loyalty, with module pricing typically per registered cash register or installation). Pricing is not publicly disclosed and is quote-based through partners. The company serves five primary customer segments: retail chains and store networks (managed via Konsola Kupca, including franchises), independent retail stores, restaurants and hospitality, fuel stations, and specialized retail verticals (fashion, pharmacies, bakeries, butchers, grocery). Headcount is reported at 11–50 employees, the company is privately held with no disclosed funding rounds or institutional investment, and its operating geography is limited to Poland. There are no known M&A events, leadership changes, or restructuring activities in the available data.

Name

Insoft

Legal name

Insoft sp. z o.o.

Website

https://insoft.com.pl

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Insoft is a Polish software company that develops and distributes PC-Market, a Windows-based retail management suite covering POS, chain HQ, loyalty, fuel station, and restaurant operations. It sells exclusively through an authorized dealer network in Poland, with deep integration to Polish fiscal regulations (KSeF 2.0, DRS) and 150+ compatible hardware devices.

Ownership category

akta.pro rank

Product category

Retail Management Software

NAICS

Software Publishers (5132)

SIC

Retail-Computer & Computer Software Stores (5734)

akta.pro primary industry

POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL)

Keywords

• Retail management software
• Point of sale systems
• Restaurant POS software
• Fuel station management
• Retail chain management

Headquarters

HQ city

Kraków

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Insoft sells perpetual licenses and subscription-based software for its retail management product suite (PC-Market, PC-POS, PC-Gastronom, PC-Petrol, Mini-Market, Konsola Kupca, and related modules). Subscriptions cover software updates and maintenance. Pricing is quote-based through authorized partners.
2. Module Add-ons and Extensions: Additional modules such as M/platform data exchange, PC-Cenniki, PC-Raporty, PC-Loyalty, and remote price management for cash registers are sold as separate paid add-ons. Module pricing varies per registered cash register or installation.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Insoft develops, sells, and supports a comprehensive retail management software suite centered on the PC-Market platform for point-of-sale, inventory, invoicing, and chain management. The product range includes specialized solutions for restaurants (PC-Gastronom), fuel stations (PC-Petrol), loyalty (PC-Loyalty), central chain headquarters (Konsola Kupca), remote pricing (PC-Cenniki), analytics (PC-Raporty), mobile POS (mPOS), and self-checkout. Software is distributed exclusively through an authorized dealer network in Poland, with built-in compliance for Polish fiscal regulations including KSeF electronic invoicing and the DRS deposit return scheme.

Product overview

Insoft offers a comprehensive retail management software ecosystem organized as a platform-plus-modules architecture. The flagship PC-Market program serves as the core ERP/POS system for individual stores, supermarkets, and chains, handling sales, inventory, invoicing, KSeF e-invoices, and DRS deposit returns. PC-POS and POS Premium provide dedicated point-of-sale terminal solutions. For chain store networks, Konsola Kupca acts as the central management hub coordinating multiple PC-Market or Mini-Market installations, with dedicated modules PC-Cenniki (centralized price management) and PC-Raporty (network-wide analytics). Vertical-specific products include PC-Gastronom for restaurants (with Bonownik waiter app), PC-Petrol for fuel stations, and PC-Fashion for clothing stores. Loyalty and promotion management is handled by PC-Loyalty and EuroPlatform. Mobile POS is supported via mPOS (Android tablets) and Mobilny Magazynier (inventory). Self-checkout (Samoobsługa/SCO) is also available. All products share a common 7.x version lineage and support integration with fiscal printers, payment terminals, financial systems, and EDI.

Differentiator

Problem solved

Functional benefit

Products and services

• PC-Market Flagship retail management program for individual stores, supermarkets, and store chains, covering point-of-sale, inventory management, invoicing, KSeF e-invoice support, DRS deposit return settlement, fiscal reporting, supplier management, and barcode label printing.
• PC-POS Point-of-sale cash register program (POS) for retail checkout operations, supporting fiscal printers, payment terminals, and barcode scanners.
• POS Premium Professional POS management system with expanded management and monitoring capabilities for POS environments; enhanced version of PC-POS.
• Mini-Market Simplified, intuitive program for chain store operations, designed for store networks managed from a central hub where Mini-Market operates on a local database and exchanges data online with the central database.
• PC-Gastronom POS program for the gastronomy/restaurant industry available in Standard, Premium, and Net versions, featuring touch-screen interface, kitchen printer support, order management, waiter integration, and multi-POS networking.
• PC-Petrol Complete fuel station management system comprising PC-Petrol POS, Petrol Server (automation server), PC-Market (warehouse/background), PC-Flota (fleet card management), and Konsola Kupca (network management), handling fuel sales at 15°C reference temperature, dispenser control, tank level monitoring, and fleet card transactions.
• Konsola Kupca Central network management system for store chains managing product catalogs, prices, promotions, customer accounts, loyalty programs, central ordering, and reporting, designed for both owned and franchise store networks.
• PC-Loyalty Web-based loyalty and promotion system with a discount rule module (coupons, percentage/fixed discounts, bundle deals) and a points-based loyalty module for online POS integration, customer account management, and loyalty card handling.
• PC-Cenniki Remote price management tool for store networks, working as a web application or built-in element of Konsola Kupca, enabling centralized price assignment, bulk price operations, scheduled price changes, and time-based price management across stores.
• PC-Raporty Data analysis and reporting tool for store network results, accessible via Konsola Kupca or any web browser, with sales/purchase analysis, inventory states, custom SQL reports, dashboard with charts, and PDF/Excel export with email delivery.
• Wersja Lite Simplified cash register programming version for fiscal cash registers; lightweight variant of PC-Market for basic POS programming without full inventory management.
• mPOS Mobile POS application for Android tablets supporting wireless (WiFi/Bluetooth) operation, working as a standalone POS station, connected to PC-Market via SCServer, or as one of multiple POS stations sharing a single fiscal printer.
• Mobilny Magazynier (Inwentaryzator) Mobile warehouse management and inventory application for Android enabling stocktaking via data collectors, delivery confirmation, and stock transfer between store locations.
• Samoobsługa (Self-Checkout / SCO) Self-checkout (SCO) solution for retail stores enabling customers to scan and pay for items independently, reducing checkout queue times.
• KSeF Module Polish National e-Invoice System module supporting electronic invoice issuance and receipt via KSeF in online, offline24, and batch modes, with token/certificate management and branch support.
• DRS (System Kaucyjny) Module Deposit Return Scheme (DRS) integration module for Poland's mandatory deposit system covering single-use plastic bottles and beverage cans, integrating with COMP DRS (kaucyjni.pl) and Zwrotka.pl operators.
• Bonownik Mobile Android app for restaurant waiters to enter orders remotely at tables, working with PC-Gastronom for bill splitting, kitchen communication, and offline/online synchronization.
• PC-Fashion Specialized module for clothing and fashion retail stores supporting size/color product attributes, visual merchandising, and fashion-specific POS workflows.
• EuroPlatform Promotion management platform for retail networks, enabling centralized management of manufacturer-funded promotions (PromoPlus) shared directly with retailers, with promotional terms and retailer compensation visible before acceptance.

Quantifiable outcome

• Over 80 different report types available in PC-Market for sales, inventory, margins, and supplier analysis
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature14 records

Partnerships

Five partnerships are on record, tiered core.

• Ministry of Finance (KSeF)coreTechnology or IntegrationPC-Market and PC-POS are integrated with the Krajowy System e-Faktur (KSeF) operated by the Polish Ministry of Finance. The software supports online, offline24, and batch modes for electronic invoice submission and receipt through the government's KSeF 2.0 system.
• Zwrotka.plcoreTechnology or IntegrationPC-Market and PC-POS are also integrated with Zwrotka.pl, an approved operator for Poland's Deposit Return Scheme (DRS). Provides alternative DRS integration path for retailers subject to the deposit system.
• Novitus, Elzab, Posnet, Emar, Torell, UPOS, Innova (fiscal printer manufacturers)coreTechnology or IntegrationInsoft's POS software supports fiscal printers from all major Polish manufacturers including Novitus, Elzab, Posnet, Emar, Torell, UPOS, and Innova. This broad compatibility is a key feature of the retail management system.
• Elavon, Polcard, eService, Novitus Celto, Polskie ePlatnosci, EuroKARTA, mPay (payment processors)coreTechnology or IntegrationPC-POS, PC-Gastronom, and PC-Petrol support integration with major Polish payment processors including Elavon, Polcard, eService, Novitus Celto, Polskie ePłatności, EuroKARTA, and mPay for card payment processing at POS.
• M/platform / EuroPlatform / PromoPlus (promotional platform)coreTechnology or IntegrationPC-Market and PC-POS are integrated with the M/platform promotional platform (and its successor EuroPlatform) providing the PromoPlus service. This allows retailers to access and activate manufacturer-driven promotions directly from FMCG producers. PC-Loyalty is integrated with M/platform to prevent rule collisions between manufacturer and retailer-defined promotions.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Toast: Cloud restaurant POS with integrated payments and marketing, scaling aggressively in European markets. Competes with PC-Gastronom in any Polish or Central European restaurant chain evaluation.
• Square (Block): Cloud POS with bundled payments, increasingly used by SMB retail and hospitality in Europe. Potential disruptor to Insoft's PC-POS and mPOS in the smallest Polish retail segment where hardware-free POS is accepted.
• TouchBistro: iPad-based restaurant POS with table-management, coursing, and kitchen-display workflows. Direct overlap with Insoft's PC-Gastronom and Bonownik for the same hospitality end-customer segment.
• Lightspeed Commerce: Cloud-native POS and commerce platform for retail and restaurants. A potential disruptive entrant into Polish SMB retail/hospitality, competing with Insoft's PC-POS, PC-Gastronom, and mPOS offerings with a modern SaaS architecture.

Broad incumbents

• SAP: Global ERP incumbent with SAP S/4HANA Retail and SAP CAR for omnichannel retailers. Competes with Insoft at the upper end of the Polish retail-chain market where customers require full ERP breadth beyond POS/inventory.
• Oracle NetSuite: Cloud ERP with retail/wholesale-distribution modules. Competes for the same mid-market Polish retailers that may evaluate NetSuite instead of Insoft's PC-Market + Konsola Kupca stack, especially chains with multi-country ambitions.

Others

• Verifone: Global payment-terminal and POS-solutions vendor (Verifone Central, Engage). Adjacent ecosystem participant — competes indirectly via payment-software bundles and integrates with Insoft's PC-POS terminal integrations.
• Novitus: Leading Polish fiscal-printer manufacturer and a core Insoft integration partner (PC-Market drivers for Novitus Next, Novitus One, SCServer). Adjacent rather than directly competing — also sells bundled retail-software packages that overlap with PC-Market Lite at the low end.

Direct peers

• Comarch: Largest Polish-headquartered ERP/POS software vendor with dedicated retail and hospitality solutions (Comarch Retail, Comarch POS). Direct competitor for the same Polish retail-chain and chain-restaurant software RFPs that Insoft targets.
• Asseco Poland: Poland's largest software group with retail/ERP offerings including Asseco Business Solutions. Competes head-to-head with Insoft for mid-market Polish retail chain software procurements and has comparable fiscal-compliance depth for KSeF/DRS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/Insoft-program-dla-sklepu

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insoft