Tri-Hospital EMS

What Tri-Hospital EMS does

Tri-Hospital EMS (legal name: Tri-Hospital Emergency Medical Service) is a non-profit ambulance and medical transportation provider headquartered in Port Huron, Michigan, established in 1983 as a cooperative effort of three affiliated hospitals: McLaren Port Huron, Trinity Health, and Henry Ford River District Hospital. It is the largest ambulance provider in St. Clair County, serving more than 160,000 residents across a 650 square-mile service area that also includes portions of Sanilac County. Operating from 9 stations with a fleet of 18 ALS-licensed ambulances and roughly 100+ staff, the organization responds to more than 23,000 runs annually and reported 2,080 monthly calls with 1,562 monthly transports in April 2026, alongside a 92.05% patient satisfaction rate.

Its core offerings are organized into five operational lines: (1) Emergency Ambulance Services (ALS and Critical Care Transport) staffed by two-person paramedic-led crews; (2) Assisted Transportation via wheelchair van for non-emergency medical appointments; (3) MedConnection, a wholly-owned 24-hour telecommunication services subsidiary providing switchboard, virtual receptionist, paging, physician referral, and after-hours answering services to Michigan medical community customers; (4) Community Paramedicine, a home-visit program designed to reduce hospital readmissions for partner physicians and health systems; and (5) EMS Education and Training, delivered from a Fort Gratiot Education Center using high-fidelity simulation mannequins across EMR, EMT, and Paramedic cohorts plus continuing education (AHA, PHTLS, PALS, PEPP). The organization holds CAAS accreditation with 100% approval and HIPAA-compliant PHI handling.

Revenue is generated through a mix of insurance-reimbursed emergency ambulance runs, direct-bill non-emergency transports, monthly subscription packages for MedConnection answering services, tuition-based education programs (e.g., $2,200 EMT, $10,000 Paramedic, $650 EMR with SCCFD sponsorship waiving the fee), and recurring community paramedicine engagements with healthcare system partners. Distribution is regional and direct, coordinated through a state-of-the-art dispatch center with Certified Emergency Medical Dispatchers, integrated with St. Clair County Fire Departments as first responders and the St. Clair County Medical Control Authority for medical protocols. The company is also an owner/member of Mobile Health Resources LLC, a regional network of ambulance companies contracting statewide in Michigan. Tri-Hospital EMS is governed locally by a Board of Directors with Timothy Niggemeyer serving as President & CEO per disclosed management records, and operations are 24/7/365.

Name

Tri-Hospital EMS

Legal name

Tri-Hospital Emergency Medical Service

Website

https://thems.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

Tri-Hospital EMS is a non-profit cooperative of three Michigan hospitals, operating the largest ambulance service in St. Clair County across 650 square miles with 18 ALS ambulances, 9 stations, 100+ staff, and 23,000+ annual runs, supplemented by wheelchair transport, MedConnection answering services, community paramedicine, and EMS education.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Health Services (8000), Transportation Services (4700)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

akta.pro secondary industries

Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF), Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI), Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Ambulance transportation
• Medical dispatch services
• Community paramedicine
• EMS education training

Headquarters

HQ city

Port Huron

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Emergency Ambulance Services: Emergency medical transportation services responding to 23,000+ runs annually serving St. Clair County residents.
2. Non-Emergency Ambulance Transportation: Scheduled ambulance transport for patients requiring medical supervision during transit to medical facilities.
3. Assisted Transportation (Wheelchair Van): Door-to-door non-emergency wheelchair transportation service for individuals requiring special assistance, including dialysis, rehabilitation, and outpatient appointments.
4. MedConnection Answering Service: 24-hour telecommunication services including switchboard operator, virtual receptionist, paging services, physician referral services, and after-hours answering service for medical community, physicians, hospitals, funeral homes, homecare and hospice agencies.
5. EMS Education and Training: EMR, EMT, and Paramedic training programs plus continuing education courses for healthcare providers including AHA certifications, PHTLS, PALS, PEPP, and other specialized training.
6. Community Paramedicine: Home-based healthcare services aimed at reducing hospital readmissions by supporting local physicians and keeping non-emergent patients safe in their own homes.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Tri-Hospital EMS is a non-profit cooperative of three area hospitals that provides emergency and non-emergency medical transportation, Advanced Life Support and Critical Care Transport ambulance services, wheelchair van assisted transportation, and 24-hour telecommunication answering services (MedConnection) across St. Clair and Sanilac Counties in Michigan. The organization also operates an education center delivering EMR, EMT, and Paramedic certification programs plus continuing education courses, and runs a Community Paramedicine Program supporting local physicians to reduce hospital readmissions.

Product overview

Tri-Hospital EMS is a non-profit ambulance provider offering emergency and non-emergent medical transportation services across St. Clair and Sanilac Counties in Michigan. The organization operates a portfolio of services including Ambulance Services (ALS and Critical Care Transport), Assisted Transportation (wheelchair van service), MedConnection Answering Service (24-hour telecommunications), and a Community Paramedicine Program. Additionally, the organization operates an Education and Training center that provides certification programs for EMR, EMT, and Paramedic levels, along with continuing education courses. The services are delivered through a fleet of 18 ambulances, multiple stations, and a staff of over 100 professionals, with a state-of-the-art communication center for dispatch operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Ambulance Services (ALS and Critical Care Transport) Emergency and non-emergent ambulance transportation providing Advanced Life Support (ALS) and Critical Care Transport (CCT). Fleet of 18 ALS-licensed ambulances staffed with two-person crews including paramedics, serving residents of St. Clair and Sanilac Counties and partnering hospitals.
• Assisted Transportation (Wheelchair Van Service) Door-to-door non-emergency wheelchair transportation service for individuals needing special assistance to dialysis, rehabilitation, and outpatient appointments, featuring CPR-certified technicians and radio contact with dispatch.
• MedConnection Answering Service 24-hour telecommunication services offering switchboard operator, virtual receptionist, paging services, physician referral services, event registrations, and after-hours answering for physicians, hospitals, funeral homes, homecare and hospice agencies, and durable medical equipment companies in Michigan.
• Community Paramedicine Program Home-based healthcare services delivered by state-licensed community paramedics providing health education, monitoring, and services beyond traditional emergency care to keep non-emergent patients safe at home and support local physicians in lowering hospital readmissions.
• EMS Education and Training Education center offering Medical First Responder (EMR), Emergency Medical Technician (EMT), and Paramedic training programs plus continuing education courses including AHA certifications (ACLS, BLS, PALS), NAEMT courses (PHTLS, GEMS), and other specialized training using high-fidelity simulation mannequins.

Quantifiable outcome

• Respond to more than 23,000 runs annually
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Mobile Health Resources, LLCcoreStrategic or Co-development PartnerOwner/member of a network of ambulance companies created to provide medically-related transportation services on a regional and statewide basis to healthcare plans, health systems and other large purchasers in Michigan.
• McLaren Port HuroncoreOthersOne of three affiliated hospitals that form the cooperative effort of Tri-Hospital EMS. CCT Paramedics serve 3 area hospitals and transport patients requiring higher level of care not available in St. Clair County.
• Trinity HealthcoreOthersOne of three affiliated hospitals that form the cooperative effort of Tri-Hospital EMS.
• Henry Ford River District HospitalcoreOthersOne of three affiliated hospitals that form the cooperative effort of Tri-Hospital EMS.
• St. Clair County Fire DepartmentscoreOthersTri-Hospital EMS works in conjunction with numerous St. Clair County Fire Departments. The majority of departments operate as First Responders and may be dispatched alongside ambulance services for emergency care requests.
• St. Clair County Medical Control AuthorityminorOthersKenneth A. Cummings serves as Administrator of St. Clair County Medical Control Authority, indicating coordination on medical protocols and standards.

Scale indicators11 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• PRO EMS Solutions: PRO EMS Solutions is a Massachusetts-based private EMS provider offering 911, Critical Care Transport, community paramedicine, and EMS education. Comparable as a multi-line EMS operator with training programs and CAAS-equivalent accreditation focus.
• Mobile Medical Response (MMR): Mobile Medical Response is a Michigan-based non-profit EMS provider serving the Saginaw, Bay City, and Great Lakes Bay Region with 911 ambulance, interfacility transport, and community paramedicine. A direct regional peer sharing non-profit structure, multi-service portfolio, and Michigan operating geography.
• Life EMS Ambulance: Life EMS is a private ambulance company serving Grand Rapids and western Michigan with 911 response, interfacility transport, wheelchair transport, and community paramedicine. A direct regional peer offering the same multi-line EMS portfolio within Michigan.
• Huron Valley Ambulance: Huron Valley Ambulance is a Michigan non-profit EMS provider serving Washtenaw County with 911 ambulance, Critical Care Transport, and community paramedicine. Highly comparable as a non-profit, hospital-affiliated Michigan EMS operator offering the same service mix.

Regional players

• Community EMS (Michigan): Community EMS provides ambulance services in the Detroit metropolitan area with 911 and non-emergency transport. A regional Michigan peer operating in a similar regulatory environment but distinct urban geography.
• MedStar EMS: MedStar EMS provides 911 and interfacility ambulance services across parts of central and southeastern Michigan. Comparable as a regional Michigan EMS operator, though its geographic footprint is distinct from Tri-Hospital's.

Others

• RCG Medical: RCG Medical provides billing and revenue cycle management services for ambulance and EMS providers nationally. Comparable as an ecosystem participant supporting EMS operations analogous to Tri-Hospital's billing infrastructure.

Broad incumbents

• American Medical Response (AMR): AMR is the largest private ambulance and EMS provider in the United States, operating across 40+ states with a broad portfolio of 911, interfacility, and specialty transport services. Directly comparable to Tri-Hospital EMS as a multi-service ambulance operator, though at vastly greater scale and as a for-profit entity.
• Acadian Ambulance: Acadian Ambulance is one of the largest privately held ambulance services in the U.S., operating across Louisiana, Texas, Mississippi, and Tennessee with 911, interfacility, and air ambulance services. Comparable as a multi-state ambulance operator with overlapping service lines.
• Falck USA: Falck is a global emergency medical and patient transport services company with U.S. operations in California, Georgia, and other states. Comparable as a large-scale private EMS provider offering 911, interfacility, and community paramedicine.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/tri-hospital-emergency-medical-serv-ices-corporation

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tri-Hospital EMS