Access Community Credit Union

What Access Community Credit Union does

Access Community Credit Union (ACCU) is a not-for-profit, member-owned cooperative financial institution headquartered in Amarillo, Texas, founded in 1953 originally as Public Service Employees Credit Union for Southwestern Public Service Company employees. It was rebranded as Access Credit Union in 1999 and granted a community charter in July 2003, opening membership to anyone who lives, works, worships, or attends school in Potter or Randall counties. The credit union operates four physical branches in Amarillo — at 6401 S. Bell, 201 Tascosa Road, 2531 Paramount Blvd, and a Mortgage Center at 6020 I-40 West — supported by 40+ local ATMs and access to 50,000+ ATMs nationwide.

Its product portfolio spans the standard retail and small-business banking suite: personal and business checking, savings and term deposits (CDs advertised up to 3.75% APY), auto loans, personal loans, home equity loans, mortgages, credit cards, business lending, business accounts, merchant payment processing, insurance, and fraud protection services. The technology layer consists of a conventional digital banking platform with iOS and Android mobile applications, a web-based home banking portal, and Zelle integration for real-time peer-to-peer payments. The credit union is federally insured by the NCUA with supplemental Excess Share Insurance, and is governed by a volunteer board of directors elected by the membership.

The business model is a cooperative not-for-profit structure in which profits are returned to members through lower loan rates, reduced fees, and higher dividend rates on deposits rather than distributed to shareholders. Revenue is generated primarily from net interest income on loans (auto, mortgage, personal, business, and credit card) and transaction-based fees on deposit accounts, credit card interchange, and merchant services. The go-to-market motion is community-led, relying on local decision-making, word-of-mouth referrals, the Community First outreach program (over $400,000 allocated to local non-profits since 2019), and a stated commitment to "trusted advice" as the primary member acquisition and retention mechanism. The credit union has doubled in asset size since the early 2000s under its purpose statement of "Helping You Build Financial Security."

Name

Access Community Credit Union

Legal name

Access Community Credit Union

Website

https://accesscreditunion.com

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

11–50 employees

Short description

Access Community Credit Union is a not-for-profit, member-owned cooperative financial institution founded in 1953, operating four branches in Amarillo, Texas. It serves individuals and small businesses in Potter and Randall counties with checking, savings, loans, mortgages, credit cards, and merchant services.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (52213), Credit Unions (522130)

SIC

Savings Institution, Federally Chartered (6035), Personal Credit Institutions (6141)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industries

Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL), Credit Cards & Revolving Credit (FSABAAAC)

Keywords

• Retail banking services
• Consumer lending products
• Mortgage lending services
• Business banking solutions
• Community credit union

Headquarters

HQ city

Amarillo

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income from Loans: As a not-for-profit cooperative, the credit union returns profits to members in the form of lower loan rates and fees, and higher dividend rates on deposits, rather than distributing to external shareholders.
2. Deposit Account Fees: Fees associated with checking accounts and other deposit products
3. Loan Interest: Interest income from various loan products including personal, auto, home, mortgage, and business loans
4. Credit Card Fees: Fees and interchange income from credit card products
5. Merchant Services: Business merchant services including payment processing solutions

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Access Community Credit Union is a not-for-profit, member-owned cooperative financial institution that provides traditional retail and commercial banking services. Its offerings include personal and business checking and savings accounts, term deposits (CDs), credit cards, and a full suite of loan products covering personal, auto, home equity, mortgage, debt consolidation, and business lending, supplemented by digital/mobile banking, insurance, merchant services, and financial education resources.

Product overview

Access Community Credit Union is a not-for-profit financial institution serving members in Potter and Randall counties (Amarillo, Texas area). The company operates 4 branch locations and provides a comprehensive suite of traditional banking products and services. The core offering includes personal and business checking and savings accounts, various loan products (auto loans, home equity, mortgages, credit cards, and business lending), digital and mobile banking services, and insurance products. The credit union emphasizes community involvement through its Community First program and provides financial education resources to members. As a not-for-profit cooperative, profits are returned to members in the form of better rates and lower fees rather than being distributed to shareholders.

Differentiator

Problem solved

Functional benefit

Products and services

• Checking Accounts
• Savings & Term Deposits
• Credit Cards
• Personal Loan Products
• Mortgage Lending
• Business Accounts
• Business Lending
• Merchant Services
• Insurance
• Mobile Banking
• Digital Services
• Financial Education & Budgeting

Quantifiable outcome

• Over $400,000 allocated to community outreach since 2019
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• NCUA (National Credit Union Administration)coreOthersFederal regulatory agency that insures deposits and oversees credit unions. Access Community Credit Union is federally insured by the NCUA, providing the same protections as FDIC insurance for bank deposits.
• Excess Share Insurance (ESI)coreOthersPrivate insurance that protects credit union members above the NCUA coverage limits, providing additional protection for member deposits.
• ZellecoreTechnology or IntegrationReal-time digital payment network integrated into Access Community Credit Union's digital banking services, enabling members to send and receive money quickly and securely.
• Google Play and Apple App StorecoreTechnology or IntegrationMobile app distribution partnerships enabling members to download Access CCU Mobile app for iOS and Android devices.
• Southwestern Public Service Company (SPS)minorOthersOriginal employer group whose employees founded the credit union in 1953 as Public Service Employees Credit Union. SPS employees and their families were the original members.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• SchoolsFirst Federal Credit Union: Federally-chartered cooperative credit union focused on serving a defined affinity community with full banking services. Comparable to Access Community CU in NCUA-insured cooperative model, member returns via better rates, and selective field-of-membership strategy.

Broad incumbents

• Firstmark Credit Union: Texas-chartered credit union serving employer groups and select communities with consumer, mortgage, and business banking. Overlaps with Access Community CU in member-owned cooperative structure, branching strategy, and personal/business loan offerings.
• Connexus Credit Union: National community-charter credit union with consumer, mortgage, and business banking. Comparable to Access Community CU in community charter membership model and member-focused cooperative ownership.
• Security Service Federal Credit Union: Large Texas-headquartered federal credit union serving members across multiple states with consumer, mortgage, and business products. Comparable to Access Community CU in not-for-profit cooperative model, federal charter, and broad consumer/mortgage product suite.
• Alliant Credit Union: National credit union serving members in multiple states with consumer lending, mortgage, and digital banking. Comparable to Access Community CU in member-owned governance and broad product suite, but with far larger scale and digital-first positioning.
• Randolph-Brooks Federal Credit Union (RBFCU): Texas-based federal credit union with multi-county field of membership across central/south Texas and beyond. Comparable to Access Community CU in cooperative model, consumer/mortgage product mix, and emphasis on member-owned governance.

Regional players

• Amarillo National Bank: Amarillo-based commercial bank with multi-county presence offering consumer, business, and mortgage products. Direct same-geography competitor to Access Community CU for retail deposits, loans, and small-business banking in the Texas Panhandle.
• Happy State Bank (FirstBank Southwest): Texas Panhandle community bank offering consumer and commercial banking across the Amarillo market. Overlaps with Access Community CU in deposit gathering, consumer lending, and small-business services within Potter and Randall counties.

Direct peers

• Education Credit Union (ECU): Texas-based community-charter credit union with consumer, mortgage, and digital banking products. Directly comparable to Access Community CU in cooperative membership model, community-charter structure, and product breadth.
• Generations Federal Credit Union: Texas-chartered community credit union providing consumer, mortgage, and business services. Comparable to Access Community CU in field-of-membership model, member-focused pricing, and full-service deposit and loan offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xg.page/r/CYzU3kEZ-U3eEB0/review
• Facebookfacebook.com/getaccess

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Access Community Credit Union