FaktorZehn

What FaktorZehn does

FaktorZehn GmbH, founded in 2004 and headquartered in Munich, is a German software vendor specializing in core insurance systems (Kernversicherungssoftware) for property-and-casualty and composite-line insurers. The company's flagship offering, the Faktor Zehn Suite, is a modular, service-oriented JEE platform covering the full core insurance value chain — product modeling (Faktor-IPS), omnichannel quotation and application (Faktor-IOS), policy administration (Faktor-IPM), claims management (Faktor-ICS), business partner management (Faktor-IBP), commission processing (Faktor-ICO), task management, payment integration via SAP FS-CD, customer portal, and document output. The proprietary open-source calculation engine Faktor-IPS enables no-code product configuration by business users, a structural differentiator versus traditional hard-coded policy administration systems. The Suite serves over 20 European insurers, including Tier 1 names such as DEVK, HDI Global SE, AXA, ERGO, Signal Iduna, Nürnberger, and Achmea, with deployments handling millions of contracts (7.7 million policies at DEVK alone).

FaktorZehn operates as part of the Convista Group, which bundles software delivery with implementation consulting through ConVista Consulting. Revenue derives from a mix of software licensing (on-premise), SaaS/cloud subscriptions (new since 2025), implementation professional services, and managed services. The go-to-market is enterprise field sales targeting DACH-region insurers, supplemented by industry events and third-party analyst validation (BearingPoint Selected Vendor 2025). In 2025 the company extended its offering with Faktor Zehn Industry (industrial insurance), its first SaaS deployment (GVV Versicherungen operated via codecentric cloud), and an AI-powered claims-processing add-on built with Fraunhofer IAO. The company employs 51–100 people per firmographic data (one speculative source cites 500+ including Convista Group overlay), with offices in Munich, Cologne, Walldorf, and Vienna.

Name

FaktorZehn

Legal name

Faktor Zehn GmbH

Website

https://faktorzehn.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

FaktorZehn is a Munich-based German software vendor founded in 2004 that provides modular core insurance systems (the Faktor Zehn Suite) for property-and-casualty insurers in the DACH region. The JEE-based suite covers product modeling, policy administration, claims, commissions, and partner management, serving over 20 European insurers including DEVK, HDI, AXA, and ERGO.

Ownership category

akta.pro rank

Product category

Insurance Core Software

NAICS

Software Publishers (5132), Other Insurance Related Activities (52429)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)

akta.pro secondary industries

Data, Analytics & AI for Insurance (Risk, Pricing, Personalization) (FSAGAGAE), Customer Engagement, CRM & Agent/Broker Enablement Platforms (FSAGAGAD)

Keywords

• Insurance core software
• Policy management software
• Claims management software
• Insurance product modeling
• Insurance SaaS platform

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing: License fees for the FaktorZehn Suite and individual modules (Faktor-IPS, Faktor-IPM, Faktor-IOS, Faktor-ICS, Faktor-IBP, Faktor-ICO). Software is provided as on-premise or cloud/SaaS deployment.
2. SaaS/Cloud Services: Software-as-a-Service operation model where FaktorZehn operates the software in the cloud. First SaaS customer GVV Versicherungen launched in 2025, operated in collaboration with codecentric cloud.
3. Implementation Services: As part of the Convista Group, FaktorZehn offers complete projects including implementation services for system integration and migration.
4. Managed Services: Cloud hosting and operational services for customers opting for SaaS deployment model.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

FaktorZehn develops and sells the Faktor Zehn Suite, a modular end-to-end core insurance software platform for property & casualty (composite) insurers. The suite covers the complete insurance value chain from product definition and modeling, through omnichannel quotation and policy administration, to claims management, partner/commission handling, and output management. The platform is sold as licensed enterprise software (on-premise) or as SaaS, and is used by over 20 European insurance companies including DEVK, HDI Global SE, AXA, ERGO, and NÜRNBERGER.

Product overview

FaktorZehn is a leading provider of core insurance software in the DACH region, offering the Faktor Zehn Suite as an end-to-end core insurance solution. The Suite is a modular platform consisting of eleven integrated modules: Faktor-IPS (product management/open-source calculation engine), Faktor-IOS (quotation/application system), Faktor-IPM (policy management), Faktor-ICS (claims management), Faktor-IBP (partner management), Faktor-ICO (commission system), Task Manager (task management), SAP FS-CD Adapter (payment integration), Faktor-IPO/Portalservices (customer portal), and Document Center (output management). The software covers all core insurance processes from product definition through policy administration to claims management. The Suite supports composite lines, motor insurance, and industrial insurance. A new AI-powered claims processing solution developed with Fraunhofer IAO enables automated invoice processing using specialized insurance language models. FaktorZehn operates as part of the Convista Group and serves over 20 insurers across Europe.

Differentiator

Problem solved

Functional benefit

Brands

• Faktor Zehn Suite: End-to-end core insurance software solution covering product management, quotation, policy administration, claims management, partner management, commission handling, and document output
• Faktor-IPS
• Faktor-IOS
• Faktor-IPM
• Faktor-ICS
• Faktor-IBP
• Faktor-ICO
• Faktor Zehn Industry
• Faktor Zehn Academy

Products and services

• Faktor Zehn Suite End-to-end core insurance software solution covering all core processes from product definition, offer management, policy management, to claims management. Includes integrated reference models and pattern products/processes developed specifically for composite lines and motor insurance. Targets insurance companies (Versicherungsunternehmen) in the DACH region.
• Faktor-IPS (Produktsystem) Open-source product management system for central modeling of insurance products and contract structures. No programming knowledge required; enables business departments to independently configure products. Also functions as a development tool for insurance applications.
• Faktor-IOS (Angebots-/Antragssystem) Omnichannel quotation and application system enabling efficient cross-channel distribution through central configuration of sales logic. Supports quotation and application functions across all lines of business and channels via service-oriented architecture.
• Faktor-IPM (Bestandssystem) Policy management system with maximum performance for smart policy administration. Built on service-oriented architecture enabling efficient contract management and rapid product introduction. Includes high degree of completion with pre-configured products and comprehensive reference models.
• Faktor-ICS (Schadensystem) Claims management system supporting the entire claims processing workflow with highly automated process steps such as coverage verification. Features future-proof architecture for digital business models with fast, flexible services.
• Faktor-IBP (Partnersystem) Business partner management system enabling cross-line and channel partner administration for the entire corporation with 360-degree view of partners. Flexible integration options enable simple system introduction and fulfillment of legal requirements for storing personal data.
• Faktor-ICO (Provisionssystem) Flexible commission system specifically developed for insurance companies. Enables easy management of complex compensation models with central billing across different distribution channels. Handles liability and retroactive changes.
• Task Manager Efficient task management system for insurers to centrally, automatically, and quality-assured control operational tasks. Enables intelligent task distribution based on rules and qualifications with seamless integration into workflow and specialist systems.
• SAP FS-CD Adapter (Zahlungsverkehr Adapter) Payment adapter connecting SAP FS-CD (industry standard for payment transactions) with policy, claims, and commission processes of the Faktor Zehn Suite. Displays contract, claims, and commission account balances without system interruption.
• Faktor-IPO / Portalservices (Kundenportal) Customer portal solution for simple self-service, enabling device-crossing contract information and transparent self-service for policyholders. Significantly increases dark processing rate and reduces process costs.
• Document Center (Drucksystem) Output management system allowing configuration and automated creation of print products without programming knowledge. Adjustments can be made easily by the specialist department, saving time and resources.
• AI-Powered Claims Processing AI solution automating claims processing by using specialized language models trained for insurance cases. Processes unstructured invoice text, translates technical invoice items into insurance terminology, and validates coverage eligibility. Achieves end-to-end automation with up to 100% dark processing.
• Faktor Zehn Industry Standard software solution for individual commercial insurance contracts in industrial insurance business. Supports complex risks, international requirements, and modular product logics. Enables flexible product design and efficient management of large quantities of insured objects.
• Faktor Zehn SaaS Solution SaaS delivery model for the Faktor Zehn Suite. Individual SaaS solutions for insurers offering flexible, secure, and regulatorily compliant operating model for modern core insurance software. First customer GVV Versicherungen went live in October 2025, with the entire Suite operated in the cloud in collaboration with codecentric cloud.
• Faktor Zehn Academy Training and education services for Faktor Zehn Suite users, covering product configuration, software operation, and insurance domain best practices.

Quantifiable outcome

• 635,000 building insurance contracts successfully migrated to Faktor-IPM for DEVK
• +4 more outcomes

Named customers13 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature11 records

Partnerships

Four partnerships are on record, tiered core and strategic.

• codecentric cloudcoreTechnology or Integration · 27 January 2026Strategic partnership in SaaS area where codecentric cloud takes over operation of technical infrastructure for selected FaktorZehn customers. This includes building cloud environments for FaktorZehn's SaaS offering, enabling the first SaaS deployment for GVV Versicherungen.
• Convista GroupcoreStrategic or Co-development PartnerFaktorZehn is part of the Convista Group, which includes ConVista AG, ConVista Health GmbH, and ConVista Consulting Sp. z o.o. The group provides combined software and implementation services, with ConVista Consulting acting as key implementation partner for customer projects.
• Fraunhofer Institute for Industrial Engineering (IAO)strategicStrategic or Co-development PartnerSince 2017, cooperation with Fraunhofer IAO to develop AI-powered claims processing. The result is a solution that automates the entire claims process using language models specially trained for insurance cases, integrated with Faktor-ICS.
• ConVista Consulting AGcoreImplementation/ SI/ Consulting PartnerImplementation partner for customer projects, working alongside FaktorZehn software. Examples include Nürnberger Versicherung (4-year project), DEVK transformation, and various other customer implementations.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Guidewire Software: Global leader in P&C core insurance platforms (PolicyCenter, ClaimCenter, BillingCenter) with cloud-native InsuranceSuite. Closest direct competitor to FaktorZehn's Faktor Zehn Suite, serving many of the same Tier-1 P&C insurers and increasingly competing in the DACH market.
• msg life (msg group): Munich-based msg group is one of the strongest DACH-headquartered insurance software providers, offering core insurance and life/health platforms. Directly comparable regional peer competing for the same insurance CIO budgets in Germany, Austria and Switzerland.
• adesso: German IT services and insurance software provider with a strong in-house insurance product suite (e.g., in|sure). Competes head-to-head with FaktorZehn on P&C core system tenders across the DACH region and serves a comparable customer base of mid-sized and large insurers.
• TIA Technology (Sapiens): TIA Technology, now part of Sapiens International, provides core insurance software platforms widely used across the DACH and Nordic regions. Closely comparable in product scope (policy, claims, billing) and target customer segment.
• Duck Creek Technologies: Cloud-native P&C core insurance platform competing for the same SaaS replacement deals FaktorZehn now targets. Differentiates on SaaS-first delivery while FaktorZehn competes on DACH localization and reference base.
• Insurity: US-headquartered provider of core insurance software and analytics for P&C insurers. Comparable product scope (policy, claims, billing) and increasingly a competitor for international P&C modernization deals.
• Sapiens International: Global provider of insurance software platforms for property/casualty, life and reinsurance. Comparable in product breadth and target market, with growing DACH presence through TIA Technology.

Broad incumbents

• Oracle Insurance: Oracle's Insurance suite provides policy administration, claims and billing capabilities as part of a broader enterprise software portfolio. Acts as a broad incumbent competitor for Tier-1 insurance RFPs that might otherwise go to specialized insurtech vendors like FaktorZehn.
• SAP (FS-PM / FS-RI): SAP's Insurance suite (FS-PM, FS-RI) is a broad incumbent offering policy administration and reinsurance capabilities embedded in the wider SAP ecosystem. Competes as a larger, established alternative for Tier-1 insurers and via the FS-CD payments integration that FaktorZehn specifically supports.

Emerging players

• RGI Group: Italy-headquartered but pan-European insurance software provider covering core P&C and claims processes. Competes in adjacent European markets and overlaps with FaktorZehn in targeting mid-sized European insurers for core modernization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FaktorZehn