What SERIKAT does

SERIKAT Consultoría e Informática S.A. is a Spain-based, privately held digital-transformation consultancy and software vendor, founded in 1991 and headquartered in Bilbao. It operates as the technology division of the Erhardt Group (founded 1882) and delivers consulting, custom software development, and managed IT services to public-sector and enterprise clients across the Basque Country, Spain, and select EU markets.

Its technical portfolio combines classical consulting and systems-integration work with proprietary AI platforms: DATAkatalize (semantic OCR + NLP document processing for legal, insurance and government clients), Q4RPD (hybrid quantum-classical route optimization co-developed with TECNALIA on D-Wave annealers), detail.shop (a municipal and banking-data analytics platform for local commerce), and an iBPMS/LowCode/Hyperautomation stack delivered through the AuraQuantic partnership. The firm maintains an ENS High Level, ISO 27001/27017, ISO 20000-1, ISO 9001/14001 and CMMI-certified delivery organization, qualifying it for Spanish public-administration bids.

SERIKAT monetizes primarily through quote-based professional-services contracts plus recurring subscriptions on its management-solutions stack. Distribution is consultative field sales with industry-vertical specialization (public administration, logistics, legal, insurance, health, industry, retail), supported by an SKT ecosystem of Microsoft, Red Hat, Liferay, D-Wave, TECNALIA and Vicomtech, plus SPRI-funded SME diagnostic programs. R&D is partially subsidized through EU/Horizon 2020 and Next Generation projects such as ICEBERG and Q4REAL.

Name

SERIKAT

Legal name

SERIKAT CONSULTORIA E INFORMATICA S.A.

Website

https://serikat.es

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

251–500 employees

Short description

SERIKAT is a Spanish IT consultancy and software vendor, wholly owned by the Erhardt Group, that delivers digital-transformation, AI, quantum-computing and low-code automation solutions to public administrations and enterprises in legal, logistics, health and industry.

Ownership category

akta.pro rank

Product category

Digital Transformation Consulting

NAICS

Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

akta.pro secondary industries

IT Service Management (ITSM) Platforms (HDAEALAA), Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Digital transformation consulting
• Custom software development
• Business process management
• Data analytics services
• Quantum computing optimization

Headquarters

HQ city

Bilbao

HQ country

Spain

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Technology Consulting Services: Digital transformation consulting including business and technology consultancy services, helping clients ideate, reimagine and develop new processes and businesses.
2. Custom Software Development: Development and implementation of digital processes, products and services, platform solutions, and custom technology solutions for specific client needs.
3. Data & Analytics Solutions: Data-driven transformation services including analytics platforms, AI solutions, and data maturity assessments (such as SPRI Data Maturity Diagnosis program).
4. Management Solutions (iBPMS/LowCode): Intelligent business process management and low-code platform solutions for process digitization and organizational change management.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

SERIKAT provides business and technology consulting, custom software and platform development, and data and AI transformation services for organizations. It also delivers process-digitization solutions through iBPMS, low-code, and hyperautomation capabilities, alongside specialized platforms for semantic document processing, quantum-classical logistics optimization, and local-commerce analytics.

Product overview

SERIKAT is a technology consulting and digital delivery company that provides an integrated portfolio of AI-powered solutions and consulting services. The core offering centers on intelligent business process management through iBPMS, LowCode platforms, and Hyperautomation, complemented by specialized AI platforms including DATAkatalize for semantic document processing and Q4RPD for quantum-classical logistics optimization. The company also offers industry-specific analytics platforms like detail.shop for commerce intelligence, alongside technology consulting, data solutions, and the SPRI-funded Data Maturity Diagnosis program. SERIKAT operates as part of the Erhardt Group with a partner ecosystem including Microsoft, Liferay, AuraQuantic, Red Hat, and research centers like TECNALIA and VICOMTECH.

Differentiator

Problem solved

Functional benefit

Brands

• DATAkatalize: Semantic document processing platform for extracting and cataloging information from unstructured documents using OCR, AI, and Natural Language Processing.
• detail.shop
• AuraQuantic BPMS

Products and services

• Q4RPD Hybrid quantum-classical optimization method for parcel-delivery route planning that handles simultaneous pickups and deliveries, time-window constraints, vehicle-type restrictions, and fleet-capacity constraints using quantum annealing.
• DATAkatalize Semantic document-processing platform for organizations that uses OCR, artificial intelligence, and natural language processing to recognize, classify, extract, and catalog information from PDFs, Office files, images, and emails into structured business information.
• detail.shop Commerce-intelligence platform for local retailers that integrates municipal data, Eustat socioeconomic data, and Kutxabank transaction data to support location analysis, consumer-behavior analysis, sales forecasting, and strategic decision-making.
• Custom Software Development Development and implementation of digital processes, products, services, platform solutions, and custom technology solutions tailored to specific client requirements.
• Technological Consultancy Business and technology consulting service for organizations undertaking digital transformation, covering process redesign, solution definition, and implementation planning.
• Data and Analytics Solutions Data-driven transformation services for organizations, including analytics platforms, artificial intelligence solutions, business-intelligence implementation, database integration and cleaning, data-maturity assessment, and AI-readiness preparation.
• iBPMS and LowCode Management Solutions Intelligent business process management and low-code management offering for organizations seeking to digitize processes, configure workflows with limited IT intervention, apply predictive analytics, and manage organizational process change.

Quantifiable outcome

• Q4RPD logistics optimization achieves solution computation in approximately 5 seconds with D-Wave hybrid quantum solver
• +1 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature6 records

Partnerships

18 partnerships are on record, tiered flagship, core and minor.

• SPRI - Basque Government Development AgencyflagshipGTM or Marketing Partner · 1 January 2025Accredited consultants for Data Maturity Diagnosis Program 2025-2026, funded by EU Next Generation. Free diagnostic services for Basque companies to analyze data management and define AI readiness roadmap.
• Erhardt ErtransitcoreImplementation/ SI/ Consulting Partner · 1 January 2025Internal logistics expertise partner contributing practical logistics knowledge to quantum computing R&D projects (Q4RPD) for route optimization and supply chain solutions.
• CyberzaintzaminorStrategic or Co-development Partner · 1 January 2025Cybersecurity agency of Basque Government contributing to quantum technologies ecosystem strategy development.
• UPV/EHUminorStrategic or Co-development Partner · 1 January 2025University of the Basque Country contributing academic expertise to quantum technologies ecosystem strategy.
• CIC EnergiguneminorStrategic or Co-development Partner · 1 January 2025Energy research center contributing to quantum technologies ecosystem strategy development in Álava.
• BCAM - Basque Center for Applied MathematicscoreStrategic or Co-development Partner · 1 January 2022Knowledge transfer partnership for mathematical modeling, statistical analysis, machine learning, AI, predictive models, numerical simulation and process optimization. Collaborating on data analysis in sports, IoT analytics, wind/wave energy, language learning AI, and logistics optimization.
• BEAZ - Bizkaia Provincial CouncilcoreGTM or Marketing Partner · 1 January 2022Public development agency partnership to provide mathematical modeling advisory services to SMEs and start-ups in Bizkaia through KTU knowledge transfer unit.
• MicrosoftcoreTechnology or IntegrationTechnology partner in SKT ecosystem providing cloud infrastructure and enterprise software platform capabilities.
• LiferaycoreTechnology or IntegrationDigital experience platform partner enabling rapid and secure deployment of digital solutions in the cloud.
• Red HatcoreTechnology or IntegrationOpen source technology partner providing enterprise open source solutions and cloud infrastructure.
• TECNALIAflagshipStrategic or Co-development PartnerSpain's largest applied research center. Key R&D partner for quantum computing (D-Wave collaboration), presented logistics optimization paper at IEEE Quantum Week 2025. Partner in Q4REAL project.
• VicomtechcoreStrategic or Co-development PartnerResearch center specialized in Artificial Intelligence, Visual Computing & Interaction for joint technology development.
• D-WaveflagshipTechnology or IntegrationGlobal leader in commercial quantum computing based on Quantum Annealing. Collaboration with TECNALIA to accelerate quantum adoption in industry for logistics optimization.
• AuraQuanticcoreTechnology or IntegrationBPMS platform partner for intelligent business process management solutions.
• GAIAminorStrategic or Co-development PartnerBasque Association of Knowledge and Technology Industries - supporting innovation ecosystem development.
• InnobasqueminorStrategic or Co-development PartnerBasque innovation agency supporting innovation initiatives and ecosystem development.
• BIND 4.0minorStrategic or Co-development PartnerBasque Industry 4.0 Ecosystem Open Innovation Platform & Startup Acceleration Program.
• SOSAminorStrategic or Co-development PartnerGlobal open innovation company connecting organizations with innovation opportunities.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Indra: Indra is a major Spanish IT services and systems integration company serving public administration, defense, transport, and digital transformation. It is the most direct domestic competitor with overlapping vertical expertise and similar enterprise/government contracts across Spain.
• Ayesa: Ayesa is a Spanish engineering and digital services firm with a strong public-sector and infrastructure focus. Comparable in scale and digital transformation portfolio, it competes with SERIKAT for many of the same Basque and Spanish public-sector contracts.
• Altia: Altia is a Spanish IT consulting and software development firm focused on custom development and digital transformation for government and enterprise clients. It overlaps with SERIKAT in vertical markets and uses a similar consulting-plus-technical delivery model.
• Hiberus: Hiberus is a Spanish IT services firm delivering digital transformation, data, and software development for public and private sector clients. Its overlapping customer base and solutions portfolio make it a comparable Spanish mid-market competitor.

Broad incumbents

• Accenture: Accenture is the global professional services and systems integration leader with extensive digital, AI, and consulting capabilities. It competes with SERIKAT across all industries and verticals but at materially larger scale.
• Capgemini: Capgemini is a global IT services and consulting firm with deep digital transformation, cloud, and AI offerings. It overlaps with SERIKAT's enterprise digital delivery and technology consulting footprint across Europe.
• Deloitte: Deloitte is a Big Four professional services firm with a large technology and digital transformation practice. It pursues similar digital transformation, data, and enterprise consulting mandates as SERIKAT across Spain and the EU.
• Atos: Atos is a European-headquartered IT services and digital transformation company with strong public-sector and digital workplace offerings. It overlaps with SERIKAT's public-administration and infrastructure modernization work across Europe.
• T-Systems: T-Systems is the European IT services and digital transformation subsidiary of Deutsche Telekom, with deep public-sector and enterprise capability. It competes for similar digital transformation, cloud, and integration contracts as SERIKAT in Spain and the wider EU.
• NTT Data: NTT Data is a global IT services and systems integration provider with a strong Spanish presence after its acquisition of Everis. It is directly comparable in digital transformation, public-sector, and ERP/CRM consulting offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/serikat

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SERIKAT