Direct Social Communications
- Company typePrivate
- Founded1985
- HeadquartersAnderlecht, Belgium
- Headcount11–50
- GTM typeB2B
- OfferingServices
Direct Social Communications firmographics
Firmographics- Name
- Direct Social Communications
- Legal name
- Direct Social Communications BV
- Website
- https://dsc.be
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Direct Social Communications is headquartered
LocationHeadquarters
- HQ city
- Anderlecht
- HQ country
- Belgium
- HQ region
- Europe
Offices1 record
Markets served
Direct Social Communications business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Fundraising Campaign Services: Professional services revenue from organizing and managing fundraising campaigns for non-profit organizations, including direct mail, digital campaigns, telemarketing, and donor care services. Pricing is based on project offers (quotes) with rates indexed annually.
- CRM and Technology Services: Revenue from providing and supporting the Fundflow CRM system for non-profit donor management.
- Predictive Modeling Services: Data analytics services using predictive modeling to optimize donor targeting and campaign performance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom project-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Direct Social Communications product offering
Product offeringCore offering
Direct Social Communications is a Belgian fundraising agency that has exclusively served non-profit organizations since 1985. It provides integrated multichannel fundraising services including direct mail, digital fundraising, bequest fundraising, predictive donor modeling, donor care, and telemarketing, supported by Fundflow, a proprietary CRM built on Salesforce Nonprofit Cloud. The company combines professional fundraising consulting with technology (CRM and Squark AI predictive modeling) to help Belgian non-profits acquire, retain, and cultivate donors.
Product overview
Direct Social Communications (DSC) is a Belgian fundraising agency exclusively serving non-profit organizations since 1985. Their offering combines a central CRM platform (Fundflow, built on Salesforce Nonprofit Cloud) with integrated service modules: Direct Mail, Digital Fundraising, Bequest Fundraising, Predictive Modelling (enhanced with Squark AI), Donor Care, and Telemarketing. Fundflow serves as the backbone, integrating with Koalect for online payments, Twikey for SEPA mandates, and Mailchimp for email marketing. DSC joined Market Holdings Group in May 2025, gaining access to Squark AI technology while maintaining local Belgian operations.
Differentiator
Problem solved
Functional benefit
Brands
- Fundflow: CRM system developed on Salesforce Nonprofit Cloud for non-profit organisations
- Squark AI
Products and services
- Direct Mail Fundraising Traditional postal fundraising campaigns leveraging physical letters as warm, personal communication for non-profit clients. DSC negotiates collective bpost postal rates for partner organizations and integrates QR codes for digital follow-through.
- Digital Fundraising Online fundraising including donation forms via Koalect, QR code integration, email marketing, lead generation, social media campaigns, and SEO/SEA optimization, complementing direct mail within an integrated strategy.
- Bequest Fundraising Legacy fundraising services including telephone surveys, email campaigns, direct mail, custom brochures, and social media prospecting to identify and cultivate potential legacy donors with tact and respect.
- Fundflow CRM A user-friendly CRM solution built on Salesforce Nonprofit Cloud (Agentforce for Nonprofits), enriched with DSC's field expertise. Provides 360-degree donor view, automated donation tracking, SEPA mandate management, campaign segmentation, GDPR compliance, and automated Belgian tax certificate handling. Recommended by DSC for non-profit donor management.
- Predictive Modelling Service AI-powered donor selection using historical data, statistics, and gift behavior analysis enhanced by Squark AI. Selects donors most likely to give to reduce campaign costs and increase net revenue for non-profit clients.
- Donor Care Service Professional donor support handling phone, email, and postal communications. Includes thank-you calls, handwritten cards for generous donors, birthday wishes, and administrative tasks such as data entry and tax certificate processing.
- Telemarketing Service
Quantifiable outcome
- Emergency Mozambique cyclone campaign achieved high response from active, inactive donors and prospects
- +2 more outcomes
Companies that use Direct Social Communications
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
Direct Social Communications technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability3 records
Feature3 records
Direct Social Communications partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, major and minor.
- InnovairrecorePart of Market Holdings Group, Innovairre is an international player with a strong reputation in data-driven fundraising and technology. DSC gains access to their expertise as part of the same parent group.
- Squark AIcoreSquark AI is a cutting-edge artificial intelligence platform specially developed for non-profit fundraising. DSC integrates Squark into their predictive modeling services, with benchmarking showing slightly superior results compared to DSC's own models.
- The CrewmajorStrategic partner for telemarketing campaigns. Together with The Crew, DSC provides telemarketing campaigns that are professionally set up and enable genuine, empathetic conversations centered on the client's mission.
- Direct Operations bvmajorDSC's sister company for direct mail campaign production. Direct Operations works with suppliers including one headquartered in the United States (Innovairre Communications LLC) for certain productions.
- Impactella (Fundflow)coreFundflow CRM is developed and managed by Impactella, a nonprofit specialist. DSC uses Fundflow as the backbone of their donor care services, recommending it to clients for nonprofit donor management.
- Salesforce (Agentforce for Nonprofits)coreFundflow CRM is built on Salesforce's Agentforce for Nonprofits platform, providing the technical foundation for donor management capabilities.
- vzw Ethisch Fondsenwerven (Ethical Fundraising)minorCollaborative partnership with Belgian ethical fundraising organization. DSC supports industry initiatives and participates in webinars organized by Ethical Fundraising and Fundraisers Belgium.
- Fundraisers BelgiumminorPartnership with Belgian fundraising industry association. Joint webinars on government actions and fundraising topics.
- Hogeschool Gent (HoGent)minorDSC supports the postgraduate fundraising program at Hogeschool Gent for the 2025-2026 academic year, demonstrating commitment to professional development in the sector.
Scale indicators2 records
Recent moves8 records
Expansion highlights6 records
Direct Social Communications competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Direct Social Communications compliance and trust
Trust signalCompliance1 record
Direct Social Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
Direct Social Communications leadership team
Management profileNumber of profiles
Profiles10 records
Direct Social Communications subsidiaries and ownership
Company hierarchySubsidiaries3 records
Direct Social Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Direct Social Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Direct Social Communications
What does Direct Social Communications do?
Direct Social Communications is a Belgian fundraising agency that has exclusively served non-profit organizations since 1985. It provides integrated multichannel fundraising services including direct mail, digital fundraising, bequest fundraising, predictive donor modeling, donor care, and telemarketing, supported by Fundflow, a proprietary CRM built on Salesforce Nonprofit Cloud. The company combines professional fundraising consulting with technology (CRM and Squark AI predictive modeling) to help Belgian non-profits acquire, retain, and cultivate donors.
Is Direct Social Communications a public or private company?
Direct Social Communications is a private company. It is classified as corporate owned and is currently operating.
When was Direct Social Communications founded?
Direct Social Communications was founded in 1985. It employs 11 to 50 people.
Where is Direct Social Communications based?
Direct Social Communications is headquartered in Anderlecht, Belgium, in the Europe region.
How does Direct Social Communications make money?
Three revenue lines are on record. Fundraising Campaign Services are the primary driver. The others are CRM and Technology Services and predictive Modeling Services.
Does Direct Social Communications have an API?
No public API is recorded for Direct Social Communications.