Family Services of Peel

What Family Services of Peel does

Family Services of Peel (FSP) is a registered charitable non-profit social services agency incorporated in 1971 and headquartered at 5975 Whittle Rd, Suite 300, Mississauga, Ontario. It serves the Peel Region — Mississauga, Brampton, and Caledon — through six core service divisions: Counselling Services (including walk-in counselling launched in 2007), Family Life Education (Active Parenting, Families Connected, Families & Schools Together), Developmental Services (Supported Independent Living, Adult Protective Services for adults with developmental disabilities), the Men's Program (trauma counselling for men who have experienced sexual abuse), Employment Services (Youth Opportunities Program, career coaching, Employment Ontario, Bridging Skilled Trades Apprenticeship Service), and Trauma Specific Services including the Human Trafficking and Trauma Mobile Clinic. FSP also delivers the court-mandated Partner Assault Response (PAR) Program — a Domestic Violence Court initiative funded by the Ministry of the Attorney General's Ontario Victim Services — through which participants complete a 12-week group education and counselling cycle. The organization operates the Peel Institute of Research and Training (PIRT) as a wholly owned research subsidiary, conducting participatory action research on elder abuse, human trafficking, anti-Black racism, newcomer integration, and gender & migration, and managing externally funded projects such as the Ontario Trillium Foundation's Resilient Communities Project (2024-2026).

The agency is funded primarily through grants from United Way Greater Toronto, Ontario Trillium Foundation, Region of Peel, Ontario Ministry of Children Community and Social Services, the Ministry of the Attorney General, and the Government of Canada, supplemented by individual donations (structured at $200-$5,000 unit tiers), PAR program fees with subsidies, and productized employer training delivered through Thinkific e-learning platforms. Service delivery is community-based and hybrid (in-person plus virtual), with intake accessible by phone (905-453-5775), online booking, and walk-in. FSP maintains paid staff of 11-50 employees alongside 320-367 volunteers contributing 11,337-15,145 hours annually across fiscal years 2015-2019. Academic collaborations with University of Toronto Mississauga and the Institute for Management & Innovation at U of T support the research arm's evidence pipeline. The leadership team includes Executive Director Sandra Rupnarain and Anti-Black Racism Coordinator Sam Doku; the organization is governed by a Board of Directors.

Name

Family Services of Peel

Legal name

Family Services of Peel

Website

https://fspeel.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Services of Peel is a registered Canadian charity (founded 1971) delivering counselling, employment, developmental, trauma, and family education services across Peel Region, Ontario, via six service divisions, the court-mandated PAR program, and research subsidiary PIRT.

Ownership category

akta.pro rank

Product category

Nonprofit Social Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

Keywords

• Family counselling
• Community social services
• Employment support services
• Developmental services
• Trauma counselling

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Government Funding: FSP receives core operational funding from government sources including the Ministry of the Attorney General's Ontario Victim Services (funding the PAR program), Ontario Trillium Foundation, United Way of Greater Toronto, Region of Peel, and the Ministry of Children, Community and Social Services.
2. Donations: The organization accepts charitable donations from individuals and organizations. Donations support specific programs including cooking classes, counselling sessions, elder abuse prevention, and crisis interventions. FSP is a registered charitable organization (Business/Registration Number 10737 6279 RR0001).
3. Program Fees: The PAR program charges a standard fee for service, with subsidies available for people with financial constraints. Training programs (e.g., Trauma Screening Training, Employer Training) are sold at fee-based rates through the Thinkific platform.
4. Fee-for-Service with Subsidies: The Partner Assault Response (PAR) program operates on a fee-for-service basis with subsidies determined based on eligibility for clients with financial constraints.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Family Services of Peel is a nonprofit charitable social services agency that has delivered counselling, educational programs, employment support, developmental services, and trauma services to families and individuals in the Peel Region since 1971. The agency also operates the Peel Institute of Research and Training (PIRT), a research arm focused on applied social research and program evaluation. Services are funded through a mix of government sources and community donations and are delivered across multiple locations in Mississauga and surrounding areas.

Product overview

Family Services of Peel (FSP) is a multi-service, registered charitable social services agency based in Mississauga, Ontario, serving the Peel Region. It operates a portfolio of interconnected service divisions — Counselling Services (individual, couples, and family counselling including Walk-In Counselling), Family Life Education (Active Parenting, Families Connected, Families & Schools Together), Developmental Services (Supported Independent Living, Adult Protective Services for adults with developmental disabilities), Men's Program (trauma counselling for men who have experienced sexual abuse), Employment Services (Youth Opportunities Program, Career Coaching, job matching/placement, Bridging Skilled Trades Apprenticeship Service, Strengthening Under-Represented Youth Employability Program), Trauma Specific Services (one-to-one and group counselling, peer-to-peer support, Human Trafficking and Trauma Mobile Clinic), and the Partner Assault Response (PAR) Program (court-mandated domestic violence education and counselling). The agency also operates the Peel Institute of Research and Training (PIRT) as its research and training subsidiary, which conducts Participatory Action Research, delivers custom training programs, and provides evaluation services to external clients and community partners. PIRT manages several named research initiatives including the Resilient Communities Project, Human Trafficking Project, Multiculturalism and Anti-Racism Project, Peel Family Pathways Project, Seniors Project, Hybrid Model Research, Anti-Black Racism Research, and Gender & Migration Study. Training products are delivered via the Thinkific e-learning platform. The agency was incorporated in 1971 and is funded by United Way, the Region of Peel, the Government of Canada, the Ontario Ministry of Children, Community and Social Services, and the Ontario Trillium Foundation.

Differentiator

Problem solved

Functional benefit

Brands

• Peel Institute of Research and Training (PIRT): Research arm of Family Services of Peel, mandated to lead Participatory Action Research to improve social well-being of vulnerable community groups
• PIRT

Products and services

• Counselling Services
• Employment Support Services
• Developmental Services
• Trauma Services
• Peel Addiction and Recovery (PAR) Program
• Peel Institute of Research and Training (PIRT)

Quantifiable outcome

• 320–367 volunteers contributing 11,337–15,145 hours annually in peak years
• +2 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and supporting.

• University of Toronto MississaugacoreStrategic or Co-development PartnerCollaborative research partnership between Family Services of Peel and University of Toronto Mississauga for the 'Mothers and Daughters – Building Bridges through Technology' Gender and Migration Study. The study examines how technology can build bridges and resiliency for new immigrant mothers and their young daughters.
• Institute for Management & Innovation at University of TorontocoreStrategic or Co-development PartnerFSP and PIRT, in partnership with the Institute for Management & Innovation at U of T, are developing an evidence-based Family Needs Framework through the Peel Family Pathways Project, focusing on understanding the needs of government-assisted refugees and immigrants in Peel Region.
• South Common Diversity Committee (SCDC)supportingStrategic or Co-development PartnerCollaboration between Family Services of Peel (FSP), the Peel Institute for Research and Training (PIRT), and the South Common Diversity Committee (SCDC) for the Multiculturalism and Anti-Racism Project. The project develops and delivers interactive anti-racism training modules for youth across the Region of Peel, building on 'The Lavender Book' workshop.
• Human Trafficking Advisory CommitteecoreStrategic or Co-development PartnerAn advisory committee that provides advice, guidance, support, and recommendations on human trafficking initiatives in Peel Region. The committee supports FSP's funded human trafficking project focused on increasing capacity of service providers to support women survivors of trafficking and their families.

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• John Howard Society of Peel-Halton-Dufferin: Provides justice-related and reintegration services in Peel Region, overlapping with FSP's PAR program and trauma-specific services on the court-mandated and violence prevention spectrum.
• Big Brothers Big Sisters of Peel: Provides youth mentoring and developmental programs in Peel Region. Comparable in scope and catchment, especially with FSP's youth employability and family life education programs targeting at-risk youth.
• COSTI Immigrant Services: Major newcomer settlement and employment services provider operating across the GTA including Peel. Direct overlap with FSP's employment services, newcomer integration, and Youth Opportunities programming.
• Peel Children's Centre: Specializes in children's mental health, family counselling, and developmental services in Peel Region. Directly comparable on youth/family counselling and F&ST-style parenting programs in the same catchment.
• YWCA Peel (Mississauga): Provides women's shelter, violence against women services, employment programs, and newcomer settlement in Peel. Closely comparable to FSP's PAR Partner Contact program, employment services, and trauma counselling.
• Catholic Family Services of Peel-Dufferin: Multi-service social agency serving Peel and Dufferin with individual, couples, and family counselling plus settlement and youth programs. Operates the same catchment and directly competes for provincial and municipal grants.
• Canadian Mental Health Association - Peel Dufferin Branch: Provides community mental health and counselling services across Peel and Dufferin. Overlaps with FSP on individual counselling, walk-in access, and case management, competing for the same OHIP-adjacent and municipal funding pools.

Broad incumbents

• Family Service Toronto: Larger multi-service family agency offering counselling, settlement, violence against women, and 2SLGBTQI+ programs city-wide. Comparable service model and revenue mix but broader geography and scale.
• Jewish Family and Child Service of Greater Toronto: Multi-service family agency in the GTA offering counselling, developmental services, and employment supports. Similar operating model, broader catchment, and overlapping donor and government funder relationships.

Regional players

• Roots Community Services: Brampton-based community agency serving Black and racialized communities in Peel. Adjacent to FSP's Multiculturalism/Anti-Racism Project and Anti-Black Racism research initiatives, with overlapping referral networks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/fspeelca
• Facebookfacebook.com/FSPeelca
• LinkedInlinkedin.com/company/fspeel

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Services of Peel