What Midstate Arc does

MidState Arc is a 501(c)(3) nonprofit organization founded in 1952 and headquartered in Meriden, Connecticut, that provides a comprehensive continuum of residential, employment, day, and assistive-technology services for individuals with intellectual and developmental disabilities (IDD). Its core offerings span Housing Solutions (independent apartments, supportive/clustered housing, transitional group housing, and group homes), Employment Services (including Project SEARCH in partnership with Masonicare and employer placement with partners such as Amazon), Day Supports, Individualized Services, and a Meals Delivery Service. Underlying these services is a smart-technology stack that includes web-based Remote Monitoring with sensors, smoke/temperature detectors, and personal emergency response systems linking homes to remote caregivers, a Smart Tech Lending Library, and the Living Without Limits statewide Assistive Technology Training Center, organized around a 3-phase model of assessment, training and transition, and ongoing monitoring.

The organization operates from four Meriden locations including a Living Without Limits Technology Center on Pratt Street and delivers services across 26 towns in central Connecticut to more than 500 individuals. Its business model is primarily government-funded through Connecticut Department of Developmental Services (DDS) contracts accessed via case-manager referrals, supplemented by philanthropic donations and the 2025 Neighborhood Assistance Act Tax Credit Program (which allows corporate donors a 60% state tax credit). Under CEO Pam Fields' 40+ year tenure the organization has grown from 80 employees and a $3MM annual budget to 200+ employees and over $11MM in annual budget, supported by a leadership team including COO Maritza Dell and CFO Becky Bayne.

Name

Midstate Arc

Legal name

Midstate Arc, Inc.

Website

https://midstatearc.org

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

251–500 employees

Short description

MidState Arc is a Connecticut-based 501(c)(3) nonprofit, founded in 1952, providing residential, employment, day, and assistive-technology services to over 500 individuals with intellectual and developmental disabilities across 26 towns, funded primarily through state DDS contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

Meriden

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Funding / DDS Contracts: Services funded through the Connecticut Department of Developmental Services (DDS). The organization works with case managers and DDS case workers to set up service approvals and deliveries.
2. Philanthropic Donations: The organization is formalizing its funding model to increase philanthropic donations and donor contributions as an additional means of supporting mission and operations. MidState Arc is a 501(c)(3) nonprofit organization with all charitable contributions being tax deductible.
3. Neighborhood Assistance Act Tax Credits: Approved 2025 Neighborhood Assistance Act Program where eligible businesses can earn a tax credit equal to 60% of their donation to MidState Arc.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Midstate Arc is a 501(c)(3) nonprofit organization that provides comprehensive disability support services for people with intellectual and developmental disabilities (IDD) across 26 towns in central Connecticut. Its service portfolio includes housing solutions (group homes, supportive/clustered housing, transitional housing, independent apartments), employment placement and training (Project SEARCH, transition services), day supports, individualized 1-on-1 services, meals delivery, and assistive technology programs (Living Without Limits Training Center, Smart Tech Lending Library, web-based Remote Monitoring). The organization serves over 500 individuals annually through 200+ staff with an annual budget exceeding $11 million.

Product overview

MidState Arc is a nonprofit organization providing a comprehensive suite of services for people with intellectual and developmental disabilities (IDD). The organization operates as a service provider rather than a software product company, offering core services including Navigating Independence, Housing Solutions, Smart Technology, Employment Services, Residential/Group Living, Day Supports, Individualized Services, and Meals Delivery. Key technology offerings include Remote Monitoring (web-based assistive technology linking homes to remote caregivers), the Living Without Limits statewide Assistive Technology Training Center, and a Smart Tech Lending Library. Employment support is delivered through Employment Services, Project SEARCH (9-month internship program with Masonicare), and Transition Services. The organization serves over 500 individuals across 26 towns in central Connecticut.

Differentiator

Problem solved

Functional benefit

Brands

• Living Without Limits: Statewide assistive technology training program designed to train individuals, families, staff, and agencies to use and apply assistive technology to reduce barriers and increase independence of each client. Includes Smart Tech Lending Library.
• Project SEARCH

Products and services

• Navigating Independence A comprehensive service program that helps individuals with intellectual and developmental disabilities (IDD) transition to independent living through assessments, assistive technology, and a collaborative 3-phase model.
• Housing Solutions A continuum of housing options including independent apartments, supportive/clustered housing, transitional group housing, and group living, all integrating assistive technology for independence.
• Smart Technology Assistive technology solutions including assessments, training, transition support, and monitoring services that promote autonomy and independence for people living with disabilities across daily living, recreation, mobility, safety, and communication.
• Living Without Limits A statewide Assistive Technology Training Center program designed to train individuals, families, staff, and agencies to use assistive technology to reduce barriers and increase independence for people with IDD.
• Employment Services Employment placement agency for people with IDD, offering job matching, career planning, transportation support, and employer partnerships including corporations like Amazon.
• Project SEARCH A 9-month skill-building internship program designed to equip participants with IDD with relevant skills and resources needed to thrive in competitive, integrated workplaces, run in collaboration with Masonicare.
• Transition Services A community-based, occupational service for individuals wanting to start a work program, offering training, financial management, networking, personal skill-building, and unpaid career explorations for up to 3 years.
• Residential Services (Group Living) Group living services providing supportive residential environments with compassionate staff, nursing, behavioral services, dietary counseling, and connections to physical, occupational, and speech therapy.
• Day Supports Day programs for people with IDD living with families, offering volunteer opportunities, fitness and wellness activities, and community engagement programs in central Connecticut.
• Individualized Services Flexible individual support services providing 1-on-1 staff attention tailored to the unique needs, goals, and dreams of each person for activities including recreation, volunteering, work, and education.
• Meals Delivery Service Meal delivery service working with families and DDS case managers to provide up to 2 nutritious meals per day, 7 days a week, with a 6-week rotating menu developed with a registered nutritionist.

Quantifiable outcome

• Over 500 people receive comprehensive supports annually
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered significant, flagship, core and minor.

• AmazonsignificantChannel Partner/ Reseller/ DistributorEmployer partner providing employment opportunities for people with IDD through MidState's employment placement services. Part of MidState's network of employers including small businesses and major corporations.
• MasonicareflagshipStrategic or Co-development PartnerHealthcare partner collaborating with MidState Arc on Project SEARCH program - an innovative 9-month skill-building internship program designed to equip participants with intellectual and developmental disabilities with relevant skills and resources needed to thrive in competitive, integrated workplaces.
• The Arc of CTcoreStrategic or Co-development PartnerStatewide advocacy organization membership that amplifies individual and community voices of people with IDD in Connecticut. MidState serves on boards and commissions through this membership.
• CT Tech Act ProjectcoreStrategic or Co-development PartnerStatewide organization membership that amplifies voices and advocates for assistive technology access for people with disabilities in Connecticut.
• Connecticut Community Nonprofit AlliancecoreStrategic or Co-development PartnerStatewide nonprofit alliance membership where MidState CFO Becky Bayne serves on the steering committee, amplifying the organization's voice in advocacy efforts.
• Humane SocietyminorOthersLocal organization where individuals with IDD volunteer through MidState's community engagement programs.
• Meals on WheelsminorOthersPartnership providing meal delivery services to individuals with IDD living independently.
• Webster's ManorminorOthersLocal organization in Wallingford where individuals with IDD volunteer through MidState's community engagement programs.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ability Beyond: Multi-state IDD services nonprofit operating in CT and NY with residential, employment, and assistive technology offerings — comparable breadth with larger geographic reach.
• The Arc of Connecticut: Statewide Arc chapter providing advocacy and services for people with IDD in Connecticut. Most directly comparable peer given overlapping geography, mission, and DDS relationships.
• MARC, Inc. CT-based nonprofit supporting individuals with developmental disabilities through employment, residential, and community programs; comparable service mix.
• Sunrise Northeast: CT-based IDD services provider offering residential, day, and employment supports — closely comparable operating model and payer mix.
• SARAH Inc. Connecticut-based nonprofit providing residential, employment, and day supports for individuals with IDD — closely overlapping service model and geography.
• Kennedy Center: Connecticut nonprofit serving people with IDD through residential, vocational, and community-based programs; shares MidState Arc's DDS-funded service portfolio.

Regional players

• Viability, Inc. Multi-state nonprofit providing employment, residential, and day services to people with disabilities; comparable IDD service portfolio in adjacent Northeast geographies.
• LifeBridge Community Services: Regional nonprofit serving people with developmental disabilities and other needs in Connecticut; comparable DDS-funded service delivery in overlapping geography.

Broad incumbents

• The Arc of the United States: National umbrella organization for the Arc network, of which MidState Arc is an affiliate; comparable mission at national scale with advocacy focus.
• Easterseals: National nonprofit providing disability and IDD services across the U.S.; broader scope and brand, with overlapping service categories including employment and assistive technology.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/midstatearcct
• Facebookfacebook.com/midstatearcct
• TikToktiktok.com/@midstatearcct

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Midstate Arc