Comprehend Health

What Comprehend Health does

Comprehend Health is an AI-powered ambient medical scribe purpose-built for physical therapists. Founded in 2019 and headquartered in Amherst, NY, the company addresses the documentation burden in PT clinics by automatically generating clinical notes from patient-clinician conversations. The platform claims usage by 10,000+ clinicians across more than 1.5 million documented patient visits and reports 200,000+ clinician hours saved. The product supports 52+ languages, integrates with 25+ EMR systems, and holds both HIPAA and SOC 2 Type II certifications. A compliance monitoring module, Comprehend Robin, scores clinical notes against CMS documentation guidelines in real time, and Comprehend Vision extends the platform to Meta Ray-Ban smart glasses for hands-free capture.

The company's business model combines a self-serve solo plan ($99/month or $999/year per clinician) with custom enterprise pricing that includes bulk discounts for deployments of 10 or more seats. Named enterprise customers include Confluent Health (1,500+ clinicians), Florida Orthopaedic Institute (230 providers), and CORA Physical Therapy. Go-to-market relies on direct sales to mid-market and enterprise PT groups supplemented by channel partnerships, most notably a strategic partnership with WebPT (the dominant rehabilitation therapy EMR) executed in September 2025, alongside an earlier integration with Empower EMR.

Comprehend Health operates as a private, bootstrapped company with approximately 9 employees, limiting sales velocity and geographic reach but preserving capital efficiency. The company maintains a differentiated position in the physical therapy vertical rather than competing across all of healthcare, which is both its core defensive posture and the basis for potential expansion into adjacent rehab disciplines (occupational therapy, speech-language pathology).

Name

Comprehend Health

Legal name

Comprehend Health

Website

https://comprehendhealth.ai

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Comprehend Health is an AI ambient medical scribe built for physical therapists, automatically generating clinical notes and compliance scoring across 10,000+ clinicians and 1.5 million documented patient visits in U.S. rehab therapy clinics.

Ownership category

akta.pro rank

Product category

Clinical Documentation Software (AI Medical Scribe)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Nursing, Clinical Notes & Documentation Workflow Tools (HLACAAAG)

akta.pro secondary industries

Clinical Forms, Templates & Digital Consent (eSignature) (HLACAAAJ), Multilingual, Accessibility & Health Literacy Enablement (HLACAEAN), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ), Interoperability Standards, Profiles & Implementation (HL7/FHIR/IHE) (HLACABAA)

Keywords

• AI medical scribe
• Clinical documentation software
• HIPAA compliant scribe
• EMR integration platform
• Healthcare AI software

Headquarters

HQ city

Buffalo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription - Solo Plan: Monthly or annual subscription for individual physical therapists at $99/month or $999/year (billed yearly), offering full platform access with ambient scribe, compliance monitoring, and EMR integrations.
2. SaaS Subscription - Enterprise Plan: Custom pricing for enterprise healthcare organizations with bulk discounts available for 10+ users, including dedicated support and advanced administrative features.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Comprehend Health provides an AI-powered ambient medical scribe platform that listens to clinician-patient conversations during physical therapy visits and automatically generates structured clinical documentation, including SOAP notes, evaluations, treatment plans, and billing codes. The platform includes real-time HIPAA compliance monitoring, 52+ language support, and native integrations with 17+ EMR systems via a Chrome Extension, accessible through web, iOS, and browser-based interfaces.

Product overview

Comprehend Health offers a unified AI-powered medical documentation platform centered on its core Comprehend PT AI Scribe product. The platform listens to patient visits and automatically generates clinical documentation including SOAP notes, evaluations, and billing codes. It includes several integrated modules: Comprehend Vision (smart glasses integration for hands-free documentation), Comprehend Robin (real-time CMS compliance monitoring), Chat (HIPAA-compliant AI assistant for clinical queries), a Compliance Tool for audit protection, a Chrome Extension for seamless EMR integration, a Native iOS App for mobile recording, and Custom Templates for personalized note generation. The platform is built around a Chrome Extension that integrates with 25+ EMR systems, enabling one-click documentation completion directly within clinical workflows.

Differentiator

Problem solved

Functional benefit

Products and services

• Comprehend PT (AI Scribe) Core AI-powered medical scribe product that listens to patient visits during physical therapy and rehabilitation sessions and automatically generates clinical documentation including SOAP notes, evaluations, treatment plans, and billing codes. Built for individual physical therapists, rehabilitation clinics, and healthcare organizations, with HIPAA compliance, 52+ language support, and native integration with 17+ EMR systems.
• Comprehend Vision AI scribe add-on product integrated with Meta Ray-Ban smart glasses that captures visual and audio inputs during patient visits to enable hands-free, screen-free documentation for clinicians.
• Comprehend Robin Real-time compliance monitoring tool that reviews clinical notes against CMS guidelines as clinicians document, providing instant feedback and suggestions to improve compliance, completeness, and medical necessity, and reduce Medicare audit risk.

Quantifiable outcome

• 200,000+ hours of documentation time saved for clinicians
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability7 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• WebPTcoreTechnology or Integration · 1 September 2025Strategic integration partnership announced September 2025 combining WebPT's EMR platform with Comprehend Health's AI-powered documentation tools. Enables physical therapists using WebPT to access ambient scribe, real-time compliance monitoring, and automated clinical note generation directly within their existing workflow.
• EmpowercoreTechnology or IntegrationNative EMR integration enabling seamless bidirectional data flow between Empower and Comprehend Health's ambient scribe platform.
• StridecoreTechnology or IntegrationNative EMR integration for Stride physical therapy software with AI documentation capabilities.
• ClinicientcoreTechnology or IntegrationNative EMR integration for Clinicient rehabilitation therapy software with documentation automation.
• RaintreecoreTechnology or IntegrationNative EMR integration for Raintree clinical documentation system with ambient scribe connectivity.
• JaneAppcoreTechnology or IntegrationNative integration for JaneApp practice management and EMR platform enabling AI documentation.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Sunoh AI (eClinicalWorks): Ambient listening AI scribe built natively into the eClinicalWorks EHR. Comparable as an EMR-embedded scribe competitor whose distribution strategy (bundled inside an EHR) parallels the threat Comprehend faces from its own EMR partners.
• Notable Health: AI-driven ambient documentation and workflow automation platform for health systems. Partial overlap with Comprehend in automating clinical documentation, but oriented toward health systems rather than PT-specialty ambulatory clinics.

Direct peers

• Abridge: Ambient AI medical scribe that generates clinical documentation from patient-provider conversations. Direct competitor in the same ambient AI scribe category with a similar LLM-based architecture and EMR integration strategy.
• Augmedix: Ambient medical documentation platform converting patient-provider conversations into structured notes for ambulatory clinicians. Direct competitor with comparable enterprise healthcare focus and EMR integration approach.
• DeepScribe: Ambient AI medical scribe automating clinical documentation across specialties. Competes with Comprehend in the same LLM-based ambient scribe category, with a similar specialty-EMR integration strategy.
• Nabla: Ambient AI scribe ('Nabla Copilot') that captures patient encounters and produces structured clinical notes. Direct competitor targeting similar ambulatory clinician workflows and EMR integrations.
• Suki AI: AI-powered clinical documentation assistant (Suki Assistant) that generates notes and integrates with major EMRs. Competes head-to-head with Comprehend in specialty ambulatory care documentation.

Others

• Stride (Software): Physical therapy EMR platform integrated with Comprehend. Comparable as an ecosystem participant whose native documentation features could complement or compete with Comprehend's scribe layer for PT clinics.
• WebPT: Dominant EMR/practice management platform for physical therapists and a core strategic integration partner. Comparable because it sits at the center of the PT documentation workflow that Comprehend augments, and could be a partner or eventual competitor.

Broad incumbents

• Microsoft Nuance DAX: Dragon Ambient eXperience (DAX) is Microsoft/Nuance's enterprise-scale ambient AI scribe embedded across health systems and EMRs. Represents the broad incumbent threat with vastly greater distribution and R&D resources.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/comprehendpt
• Facebookfacebook.com/comprehendhealth
• LinkedInlinkedin.com/company/comprehend-pt

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comprehend Health