Pelindo Marine Service

What Pelindo Marine Service does

PT Pelindo Marine Service (Pelindo Marines) is an Indonesian state-owned integrated marine services provider, established on December 31, 2011 as a subsidiary of PT Pelindo III and now operating under the Pelindo Jasa Maritim (SPJM) sub-holding of PT Pelabuhan Indonesia (Persero). The company delivers seven core service lines across 55 operational regions spanning Indonesian waters from Malahayati to Merauke: tug assist and pilot boat services, ship brokerage, vessel maintenance at graving docks, dredging and reclamation, energy logistics (including LNG and FAME/B50 biodiesel feedstock transport), port utility and waste management, and multimodal transport. Service delivery is supported by a fleet of 191 vessels (74 tugboats, 112 pilot boats, 5 other vessels) and graving dock facilities at Surabaya and Semarang, with two wholly-owned operating subsidiaries — PT Alur Pelayaran Barat Surabaya (APBS) for dredging and reclamation, and PT Pelindo Energi Logistik (PEL) for energy logistics.

The revenue model is anchored in negotiated B2B service contracts with port terminal operators (PT Terminal Petikemas Surabaya, PT Prima Multi Terminal), energy companies (PT Pertamina for FAME/B50 logistics), coal and LNG vessel operators, the Indonesian Navy (TNI AL), and international cruise lines — with no publicly disclosed pricing tiers. Pelindo Marines monetizes through its proprietary technology stack, including the IMAIS (Integrated Marine Information System) platform, Indonesia's first Marine e-Commerce vessel chartering marketplace, and the Marine Care single-window digital portal covering invoicing (MARIMON), complaints (MARCOFEE), procurement (e-Proc), and public information requests (e-PPID). The company holds seven ISO certifications (9001, 14001, 27001, 31001, 22301, 37001, 45001) alongside SMK3 and ISM Code compliance, supporting enterprise-grade risk, safety, and continuity positioning.

Distribution is hybrid: enterprise field sales for major accounts, annual Prime Customers' Business Forum events, and self-serve digital booking via the Marine Care portal. Following the 2021–2022 merger consolidation of all Pelindo entities into a single Pelindo, Pelindo Marines consolidated pilotage and towage operations nationwide and has since expanded into energy transition logistics (FAME transport for Indonesia's B50 biodiesel mandate) and AI-enabled safety monitoring (computer vision-based PPE compliance deployed across fleet operations in mid-2026). FY2020 disclosed revenue was Rp 1.515 trillion with Rp 365 billion operating profit.

Name

Pelindo Marine Service

Legal name

PT Pelindo Marine Service

Website

https://pelindomarine.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

501–1,000 employees

Short description

PT Pelindo Marine Service is an Indonesian state-owned integrated marine services provider operating a 191-vessel fleet across 55 regions, delivering pilotage, towage, dredging, vessel maintenance, energy logistics, and port utility services to terminal operators, shipping firms, energy companies, and government clients under the Pelindo Group.

Ownership category

akta.pro rank

Product category

Maritime Services

NAICS

Ship Building and Repairing (336611), Navigational Services to Shipping (488330), Port and Harbor Operations (488310)

SIC

Ship & Boat Building & Repairing (3730)

akta.pro primary industry

Marine Service Provider Coordination (Diving, Inspection, Class/Survey Support) (TLAHAJAI)

akta.pro secondary industries

Emergency/Expeditionary Repairs & Afloat Maintenance (Voyage Repairs) (IMAJAFAK), Offshore/Remote Port Call & Anchorage Services (Launch Boats, Crew Boats, Supply Runs) (TLAHAJAM)

Keywords

• Pilotage services
• Towage operations
• Marine logistics
• Vessel maintenance
• Port services

Headquarters

HQ city

Surabaya

HQ country

Indonesia

HQ region

Asia

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Tug Assist & Pilot Boat Services: Core revenue from pilotage (pilot boat) and towage (tug assist) services for vessels at ports. Services cover docking, mooring, and berthing operations across 55 operational regions.
2. Energy Logistics & FAME Transportation: Transportation and towage of Fatty Acid Methyl Ester (FAME) vessels supporting B50 biodiesel implementation. Midstream LNG terminal services and ship-to-tank energy logistics.
3. Vessel Maintenance & Graving Dock Services: Graving dock maintenance and repair for merchant vessels, tugboats, pilot boats, and cruise ships at strategic locations in central Indonesia.
4. Dredging & Reclamation: Dredging operations for shipping channel depth maintenance, port basin maintenance, and land reclamation projects.
5. Multimodal Transport & Logistics: Integrated logistics including multimodal transport, open yard, warehouse, customs clearance, and project cargo handling.
6. Port Utility & Waste Management: Electricity and clean water supply at ports, oil spill response, and waste management services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

PT Pelindo Marine Service provides integrated marine services for Indonesian ports and waterways, operating a fleet of 191 vessels (74 tugboats, 112 pilot boats, 5 other vessels) across 55 operational regions from Malahayati to Merauke. Core offerings include pilotage and towage for vessel berthing, vessel maintenance at graving docks, dredging for shipping channels, energy logistics (FAME/LNG transportation), port utility and waste management, multimodal transport, and ship brokerage services. The Marine Care digital platform and Marine e-Commerce marketplace support service requests, invoicing, and vessel chartering.

Product overview

PT Pelindo Marine Service operates as an integrated marine services company providing a comprehensive suite of maritime solutions. The portfolio includes seven core service lines: Tug Assist & Pilot Boat, Ship Brokerage, Vessel Maintenance (graving docks), Dredging Expert, Energy Logistics & Shorebase, Port Utility & Waste Management, and Multimodal Transport. Supporting these services is a fleet of 191 vessels (74 tug boats, 112 pilot boats, 5 other vessels) and the Marine Care digital platform enabling customer service, complaints handling, invoice monitoring, e-commerce, procurement, and public information requests.

Differentiator

Problem solved

Functional benefit

Brands

• Marine Care: One-gate integrated marine services desk covering correspondence, administration, procurement, commerce, and reporting.
• e-PPID
• Marcofee
• Marimon
• e-Commerce
• e-Proc

Products and services

• Tug Assist and Pilot Boat Pilot boat services and tug assistance for vessels, barges, and offshore operations to uphold safety and efficiency in port berthing, docking, and mooring.
• Ship Brokerage Single window of agency services to hire tugboats, pilot boats, and other vessels for various maritime operations.
• Vessel Maintenance Graving docks providing maintenance and repair services for merchant vessels, tugboats, pilot boats, and exotic cruise ships.
• Dredging Expert Dredging project operations for depth maintenance of shipping channels and port basins, as well as land reclamation projects.
• Energy Logistics and Shorebase Midstream LNG Terminal services, energy logistics from ship-to-ship to tank storages and trucking distribution, and full-service shore base for offshore operations.
• Port Utility and Waste Management Full service at ports for electricity and clean water supply, including oil spill and waste management.
• Multimodal Transport Integrated logistics services including multimodal transport, open yard, warehouse, custom clearance, and project cargo handling.
• Marine e-Commerce Platform Digital marketplace for chartering vessels enabling vessel owners and service users to transact faster; the first platform of its kind in Indonesia.
• Marine Care Platform One-gate integrated marine services desk covering correspondence, administration, procurement, commerce, and reporting, with sub-portals for complaints, invoice monitoring, e-commerce, e-procurement, and public information requests.

Quantifiable outcome

• Over 3 million safe work hours without accidents (Nov 2017 – Oct 2020)
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core, flagship and minor.

• PT Terminal Petikemas Surabaya (TPS)coreStrategic or Co-development Partner · 28 July 2026Collaboration in port modernization at Tanjung Perak. Pelindo Marine provided towage services for the arrival of 4 QCC and 14 RTG units at TPS, supporting terminal productivity enhancement. Both entities are part of the broader Pelindo Group ecosystem.
• PT Prima Multi Terminal (PMT) BelawancoreStrategic or Co-development Partner · 28 July 2026Collaboration at Belawan port for QCC and RTG delivery operations. Pelindo Marine provided towage with KT Hang Tuah II and III vessels for PMT's terminal modernization. PMT is a terminal operator receiving Pelindo Marine's marine services support.
• Indonesia National Shipowners Association (INSA)flagshipStrategic or Co-development Partner · 28 July 2026INSA Chairman Carmelita Hartoto emphasized stakeholder synergy for logistics distribution optimization. INSA serves as a key maritime industry association that Pelindo Marine collaborates with to align marine services with national shipping needs. Jointly supports port equipment modernization initiatives.
• PT PAL (Perusahaan Perseroan (Perseo) PT PAL Indonesia)minorStrategic or Co-development PartnerMaritime synergy collaboration between Pelindo Marines and PT PAL Indonesia, a state-owned shipbuilder. The partnership focuses on sharing expertise and coordination in maritime sector development.
• PT Multi Terminal IndonesiaminorStrategic or Co-development PartnerExploratory cooperation discussion between Pelindo Marine Service and PT Multi Terminal Indonesia for potential marine service partnerships.
• Indonesian Maritime Pilots Association (INAMPA)flagshipStrategic or Co-development PartnerINAMPA conferred honorary membership to Pelindo Marines Director Utama Umar and Pelindo III leadership in recognition of support for maritime pilot competency development, port services, and INAMPA programs. Represents highest-level professional recognition in the pilotage sector.
• Barunawati FoundationminorGTM or Marketing PartnerMOU signed between Pelindo Marine Service and Barunawati Foundation for Bike to Work program and community engagement activities.
• PT Alur Pelayaran Barat Surabaya (APBS)coreOthersSubsidiary of PT Pelindo Marine Service specializing in shipping channel management, dredging, and reclamation services. APBS operates with ISO 9001, ISO 45001, ISO 37001 certifications. Contributed to port dredging projects at Bagendang (47,739 m³) and Gresik (98,198 m³) in 2022.
• PT Pelindo Energi LogistikcoreOthersSubsidiary of PT Pelindo Marine Service focused on energy logistics, storage, and electrical energy services. Contributes FAME transportation services supporting B50 biodiesel distribution alongside Pelindo Marine's towage operations.
• PT Pelindo Jasa Maritim (SPJM)flagshipOthersParent sub-holding company under PT Pelindo (Pelindo Group). Pelindo Marine Service is part of the Pelindo Jasa Maritim sub-holding. SPJM oversees coordination of marine, equipment, port services, shipyard, and dredging (MEPS) operations.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Svitzer: Global market leader in towage and salvage services operating a worldwide fleet of tugboats and support vessels. Directly comparable to Pelindo Marine in towage, pilotage, and emergency response services across port environments.
• Smit Lamnalco: Joint venture between Royal Boskalis Westminster and SMIT specializing in towage, pilotage, and terminal services across Asia, Africa, and Latin America. Closely comparable to Pelindo Marine in emerging-market port services and integrated marine logistics with a similar fleet-based business model.
• Boluda Towage: Spanish-headquartered global towage operator with fleets in Europe, the Americas, Africa, and Asia. Directly competes in vessel towage and harbor services comparable to Pelindo Marine's 74-tug fleet operations across port environments.
• PSA Marine: Subsidiary of PSA International providing towage, pilotage, and port marine services across Singapore and global PSA-linked terminals. Closely comparable to Pelindo Marine in port call marine services, with overlapping pilotage and towage in Southeast Asia.

Broad incumbents

• Royal Boskalis Westminster: Global dredging, marine services, and offshore energy contractor offering towage, salvage, and subsea services as part of a wider portfolio. Comparable to Pelindo Marine in dredging and large-scale marine contracting through its Smit Lamnalco stake, though broader in scope.
• Van Oord: Dutch marine contractor specializing in dredging, land reclamation, and offshore wind installation globally. Comparable to Pelindo Marine's dredging and reclamation services via APBS, though Van Oord operates at a much broader international scale.
• DEME Group: Belgian dredging, marine engineering, and offshore services company with global operations in port infrastructure. Comparable to Pelindo Marine in dredging, reclamation, and port-related marine services, though larger and more diversified across offshore wind and environmental works.

Regional players

• Adani Harbour Services: Indian port marine services arm of Adani Ports providing towage, pilotage, and harbor craft services across Indian ports. Comparable business model to Pelindo Marine but focused on the Indian subcontinent, providing a regional market analog for similar SOE-style port integration.

Others

• Wärtsilä Marine: Finnish marine technology provider offering ship power, propulsion, and lifecycle services globally. Comparable as an ecosystem enabler for marine services companies like Pelindo Marine, providing vessel maintenance, retrofitting, and digital solutions that complement the graving dock operations.
• Kongsberg Maritime: Norwegian marine technology and automation supplier for ship operation, navigation, and underwater systems. Adjacent to Pelindo Marine as a marine technology partner providing bridge systems, automation, and digital fleet tools comparable to its in-house IMAIS platform capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/pelindomarines
• YouTubeyoutube.com/c/PelindoMarines
• Facebookfacebook.com/pelindomarines
• LinkedInlinkedin.com/company/pt-pelindo-marines
• Instagraminstagram.com/pelindomarines

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pelindo Marine Service