AIC Technologies

What AIC Technologies does

AIC Technologies, Inc. is a privately held, 100% minority-owned information and communications technology company founded in 1997 and headquartered in Chicago, Illinois. The company operates additional entities in Ghana, Nigeria, and South Africa, with wholly-owned subsidiaries including AIC Technologies Ghana Ltd. (incorporated June 2000) and Amri Global Technologies. AIC delivers a portfolio of managed IT services, network infrastructure (wired and wireless LAN, fiber), cybersecurity, IT project controls, wireless design, and integrated electronic security solutions, supported by a 24/7 support line and an SLA-driven, fixed-fee service delivery model that combines Remote Monitoring and Management (RMM) with Professional Services Automation (PSA) on the Atera platform.

The company serves enterprise, government, healthcare, education, financial institution, and SMB customers across multiple geographies through direct field sales and a channel partner network anchored by Cisco, Nortel Networks (Avaya), Saab Grintek, Cisco Meraki, SonicWall, Panduit, Leviton, and Direct Capital. Named customers include Unilever Ghana, SSB Bank Ghana, Mobitel Nigeria, Darden Restaurants, Vodafone, Nestle, and Rainbow. AI capability is delivered primarily through the Tongues Translation Services partnership, providing translation, transcription, captioning, and dubbing across 550+ languages via Instant, Real-Time, and Precision API tiers, with additional capability expansion through a 2024 partnership with OTA LLC.

Revenue mechanics span subscription recurring managed services, project-based professional services, transaction-fee commercial financing (no lease, no buyouts, 85% auto-approval via Direct Capital white-label), and one-time licensing for training courses (IoT courses valued at over $3,000 per student). Compliance-focused cybersecurity supports NIST RMF, FISMA, HIPAA, CMMC, PCI-DSS, FERPA, and HITRUST CSF frameworks. The company also operates AIC Academy, a proprietary e-learning platform sponsor of a CISCO Academy in Ghana. Ownership is founder-led by CEO Stephen Mack, with no parent company, institutional investor, or PE/VC funding disclosed.

Name

AIC Technologies

Legal name

AIC Technologies, Inc.

Website

https://aictech.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

AIC Technologies is a Chicago-headquartered, minority-owned ICT firm founded in 1997 delivering managed IT, networking, cybersecurity, IT project controls, and AI-powered translation services to enterprise, government, healthcare, and SMB customers across the USA, Ghana, Nigeria, and South Africa.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Information (51)

SIC

Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Infrastructure Automation & Configuration Management (IaC) (HDABABAF)

akta.pro secondary industry

Regulatory Readiness & Audit Automation (e.g., EU AI Act, NIST AI RMF, ISO/IEC 42001) (HDAAAMAE)

Keywords

• Managed IT services
• Network infrastructure
• Cybersecurity solutions
• AI translation services
• IT project controls

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: SLA-driven best practice services for a fixed cost and outcome-based deliverables, including Call Center hosting, Contract Management, and IT support and sales.
2. Professional Services: Project management solutions including IT Project Controls, Wireless Design and Survey, and implementation services for network infrastructure and telecommunications systems.
3. Financing Services: Commercial loan product offering for customers with no lease, no buyouts, and no hidden fees. Auto approvals at 85% issued automatically. Business credit only reporting.
4. Cybersecurity Services: Managed security services including 24/7 SOC monitoring, incident response, disaster recovery, and compliance maintenance.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

AIC Technologies is an information and communications technology firm that provides managed IT services, network infrastructure design and deployment, cybersecurity solutions, AI-powered translation and transcription via its Tongues platform, commercial financing, training, and IT project controls to enterprise and government clients. The company delivers these services primarily across the United States and Sub-Saharan Africa through its headquarters and regional subsidiaries.

Product overview

AIC Technologies is a full-service IT company delivering telecommunications, networking, cybersecurity, and AI-powered language solutions. The portfolio centers on Managed IT Services (combining RMM and PSA), Network Infrastructure (wired/wireless LAN and fiber), Cloud Managed Network Services, and Cybersecurity Solutions. These are complemented by specialized modules: Wireless Design and Survey, IT Project Controls, Integrated Electronic Security Solutions (video surveillance, access control, intercom, intrusion detection), and Financing. The company also offers Tongues Next-Gen AI — an AI and human-powered translation, transcription, and dubbing service for 550+ languages — through its partnership with Tongues Translation Services. AIC Academy provides proprietary e-learning and Cisco training. Together, these products form an integrated IT services ecosystem spanning network design, security, project management, AI language services, and workforce development.

Differentiator

Problem solved

Functional benefit

Brands

• AIC Academy: Proprietary e-learning delivery platform for technology training courses including IoT, Linux, cybersecurity, and entrepreneurship.
• AIC Cybersecurity
• Tongues Translation Services
• AIC Financing

Products and services

• Managed IT Services

Quantifiable outcome

• 85% of financing applications auto-approved within seconds
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• OTA LLCminorStrategic or Co-development Partner · 2 June 2024OTA LLC focuses on providing disruptive patented solutions with societal impact in electric motors, robotics, pneumatics, music & sound, prosthetics, and energy usage. They collaborate with AIC to leverage innovative solutions and patented technologies in various tech-driven projects combining OTA's innovations with AIC's transcription and translation services.
• Tongues Translation ServicescoreStrategic or Co-development Partner · 24 January 2017AIC partners with Tongues Translation Services to offer advanced translation and dubbing solutions for media in over 550 languages and dialects. They utilize AI, AI + human, and human-centered approaches. Leadership connections exist with Franklin Mayfield on AIC advisory board and Stephen Mack as Executive Client Advisor at Tongues.
• Mobile Web GhanaminorChannel Partner/ Reseller/ Distributor · 1 January 2017Mobile Web Ghana is an NGO implementing ICT4 Development projects, running an innovation hub specializing in building technology capacity of the next generation. Through this partnership, AIC set up a CISCO Academy centre to build capacity of youth in technology.
• TBI (Telecommunications Business, Inc.)coreGTM or Marketing Partner · 1 January 2017AIC provides telecom consulting services in partnership with TBI. TBI is a telecommunications business facilitating market access and partnerships for AIC.
• CiscocoreTechnology or Integration · 1 January 2017AIC is expanding in Africa in partnership with Cisco, the largest networking company. With Cisco's support, AIC is sponsoring Sub-Saharan Africa universities and non-profit organizations to become local Cisco Academies. Free online courses include NDG Linux, Introduction to Cyber Security, Mobility Fundamentals, Entrepreneurship and IoE.
• Saab Grintek TelecomcoreChannel Partner/ Reseller/ Distributor · 1 October 2001Saab Grintek was AIC's channel partner for Sub-Saharan Africa telecommunications deployments, working collaboratively with AIC and Nortel Networks on converged technology solutions.
• Nortel Networks (Avaya)coreTechnology or Integration · 1 February 2000Nortel Networks was a key technology partner for AIC's Sub-Saharan Africa expansion, providing Meridian 1 Systems, PBX solutions, and call center applications. AIC implemented Nortel solutions for Unilever Ghana and SSB Bank Ghana.
• Team Illinois AfricaminorGTM or Marketing Partner · 1 February 2000Team Illinois Africa facilitated in-country linkages for AIC in Ghana, provided support from the State of Illinois South Africa office in identifying financing resources, and provided business development and marketing support through the Illinois Trade Office/Africa Business Center.

Scale indicators7 records

Recent moves9 records

Expansion highlights6 records

Regional players

• Liquid Intelligent Technologies: Pan-African telecommunications and network infrastructure provider operating across Sub-Saharan Africa — directly comparable geographic presence and enterprise/government telecom footprint to AIC's Ghana/Nigeria/South Africa operations.

Direct peers

• CDW Corporation: Large-scale IT solutions provider offering managed services, networking, cybersecurity, and cloud solutions to mid-market and enterprise customers — directly comparable to AIC's core managed IT, network infrastructure, and cybersecurity portfolio.
• Insight Enterprises: Global IT solutions integrator delivering managed services, networking, and cybersecurity across enterprise and SMB segments — comparable business model and vendor-agnostic stack similar to AIC's Cisco/SonicWall/Meraki-led approach.
• SHI International: Privately held IT solutions provider offering managed services, network infrastructure, and cybersecurity with deep vendor partnerships — directly comparable in operating model and customer base to AIC.
• Presidio: PE-backed (BC Partners) IT solutions provider focused on digital infrastructure, networking, and cybersecurity for mid-market and enterprise — closely comparable vendor-led stack and go-to-market.
• CompuCom: Managed IT services provider (subsidiary of Office Depot) delivering endpoint management, network operations, and service desk — directly comparable managed services focus with similar mid-market positioning.
• Dataprise: Mid-market MSP delivering managed IT, cybersecurity, and cloud services — most directly comparable in scale and customer profile to AIC's 11–50 employee operating range.
• Perficient: IT consulting and digital transformation firm serving mid-to-large enterprises — comparable in cybersecurity, network, and managed services delivery model.

Broad incumbents

• Booz Allen Hamilton: Large federal/government IT and cybersecurity consulting firm with deep NIST RMF, FISMA, and CMMC practices — comparable to AIC's cybersecurity compliance service line, but at vastly larger scale and broader portfolio.
• ManTech International: Government-focused IT services and cybersecurity provider (now part of CACI) — directly comparable federal compliance and cybersecurity capabilities to AIC's NIST/FISMA/CMMC offerings.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/aic_tech
• LinkedInlinkedin.com/company/aic-technologies

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AIC Technologies