Stamford

What Stamford does

Stamford is a Swedish enterprise software company that develops and delivers industry-specific IT systems with embedded AI across seven primary verticals: ports and terminals, retail, defense, public-sector case management, insurance, electrical grid planning, and customer-service voicebots. Its product architecture follows a hub-and-module model — Portit serves as the central hub for port operations, with companions including Stamford Gate (access control), Agentportalen (agent portal), PipePlanner (oil pipeline booking), Kajplanering (berth planning), and Port Call Report (MARPOL waste reporting). Other core products include Guru (grid planning), Navet (case management), SPS and CCM (B2B pricing and contract management), the Voicebot suite (AI Receptionist, Smart, Pro) acquired via Voice Provider in January 2026, and acquired brands Congere (defense) and Evitbe (event management).

The platform integrates with enterprise infrastructure including ERP systems, CRM platforms, telephony providers, security vendors (Stanley Security, ASSA ABLOY ARX, iLoq, Unitek UniLock), and BankID for identity verification, with GDPR-compliant EU-hosted cloud delivery. Differentiated technical components include AI-driven free-speech NLP with sub-1-second latency, automated case classification for transport services, and AIS vessel-tracking integration via GateHouse Maritime.

Commercially, Stamford generates revenue through three streams: subscription SaaS for standard products, custom development for tailored modernization projects, and consulting services for development, architecture, and AI implementation. The go-to-market is direct enterprise sales with named business area managers per vertical, targeting large Nordic organizations. Stamford operates as a wholly-owned subsidiary of publicly listed Swedish conglomerate Addnode Group, alongside sister subsidiaries Voice Provider, Congere, Evitbe, and others. The company employs roughly 100+ people across offices in Stockholm, Karlstad, Gothenburg, Västerås, Malmö, and Pune, India. Notable enterprise customers include multiple Nordic ports, Afa Försäkring (insurance), Beijer Byggmaterial, Elgiganten, Kronofogden, and several Swedish regions.

Name

Stamford

Legal name

Stamford

Website

https://hem.stamford.se

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Stamford is a Swedish enterprise software firm and Addnode Group subsidiary that builds industry-specific IT systems with embedded AI for ports, retail, defense, public-sector case management, insurance, grid planning, and AI voicebots, serving large Nordic organizations through direct sales and SaaS subscriptions.

Ownership category

akta.pro rank

Product category

Vertical-Specific Enterprise Software

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industry

Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)

Keywords

• Port management software
• B2B retail pricing
• Electrical grid planning
• Case management systems
• AI voicebot solutions

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software/SaaS Subscriptions: Subscription-based software delivery for standard products including voicebots, port management, pricing systems, and case management solutions delivered as cloud services
2. Custom Solutions: Tailored system development and modernization projects built on industry expertise and modern AI technology
3. Consulting Services: Experienced specialists who strengthen client teams in development, architecture, and AI implementation

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Stamford develops and delivers industry-specific IT systems with built-in AI for ports, retail, defense, public sector, insurance, and energy grid industries. The company offers a portfolio of standard products (Portit, SPS, Guru, Navet, Evitbe, Voicebot AI, Congere), tailored custom solutions built on industry expertise and modern AI, and consulting services with experienced specialists who strengthen client teams in development, architecture, and AI implementation.

Product overview

Stamford is a platform-plus-modules architecture delivering industry-specific IT systems with built-in AI across ports, retail, defense, energy, and public sector. The core portfolio includes: Portit (port management system) as the central hub for ports, complemented by specialized modules for agent portals (Agentportalen), pipeline management (PipePlanner), access control (Stamford Gate), berth planning (Kajplanering), and waste reporting (Port Call Report). Voice Provider brings voicebot solutions (Voicebot AI Receptionist, Voicebot Smart, Voicebot Pro) for customer service automation. For retail, Stamford Pricing System (SPS) handles pricing and contracts with ERP sync, while CCM manages customer contracts for B2B clients. Guru serves the electrical grid planning market, and Navet provides case management for transport services. The portfolio is strengthened by acquired brands: Evitbe (event management), Congere (defense systems), and Elpool (utility systems). All solutions emphasize workflow automation, AI integration, and compliance with sector-specific requirements.

Differentiator

Problem solved

Functional benefit

Brands

• Voice Provider: Voicebot solutions for customer interactions in phone channels, featuring AI-powered speech recognition and automation for organizations.
• Docker
• Stamford Gate
• Guru
• Stamford Pricing System (SPS)
• Navet
• Portit
• PipePlanner
• Preadvice

Products and services

• Portit Comprehensive port management system covering the entire port call process from planning and coordination to execution and follow-up. Handles containers, arrivals, invoicing, gate access, and berth planning for Nordic ports.
• Stamford Gate Digital access control and visitor management system for ports with ISPS compliance. Mobile-optimized with configurable security zones and integrations with Stanley Security, ASSA ABLOY ARX, iLoq, and Unitek UniLock.
• Agentportalen Web-based agent portal that digitizes communication between agents, terminal operators, and ports. Handles port call information, berth requests, orders, and cargo registration with real-time updates.
• PipePlanner Oil pipeline booking and management system that consolidates bookings, status overviews, history, and document management for pipelines in ports. Includes self-service booking and real-time status.
• Kajplanering (Berth Planning) Real-time berth planning and management system with automatic synchronization to Portit. Eliminates double bookings and optimizes berth utilization.
• Port Call Report Digital waste reporting module for MARPOL compliance. Service providers can create, confirm, and sign waste reports directly in the system with full traceability.
• Docker Mobile app for port personnel management. Workers receive work orders, order meals, apply for leave, sign up for overtime, and handle scheduling via their own phones.
• Preadvice Pre-advising service for ports that enables advance notification of container traffic. Drivers receive PIN codes for self-service entry/exit from ports.
• Stamford Pricing System (SPS) Specialized B2B pricing and contract management tool that synchronizes prices, agreements, and discount structures with ERP systems. Includes simulation, alerts, and role-based access control.
• CCM (Customer Contract Management) Contract management system for B2B retail customers. Supports complex discount structures, contract negotiations, simulation functions, and price list generation.
• Guru Market-leading grid planning system for electrical grid professionals. Covers entire project journey from estimation and land valuation to time reporting, follow-up, personnel administration, and invoicing.
• Navet Case management system for transport services (färdtjänst), national transport services, and disability parking permits. Manages entire case chain from application to decision with GDPR compliance.
• Voicebot AI Receptionist AI-powered virtual receptionist available 24/7 that handles customer calls autonomously, booking appointments, identifying customers via BankID, tracking deliveries, and resolving queries without human intervention.
• Voicebot Smart Voice-controlled IVR with free speech recognition that routes callers to the right department. Enables self-service via voice and SMS, automating calls to free agent time for complex matters.
• Voicebot Pro Enterprise-grade voicebot solution for large organizations handling high call volumes with client-specific AI language models for precise routing and natural conversations.
• Evitbe SaaS event management platform covering entire event lifecycle. Includes participant management, bookings, integrated communication channels, and EventApp for live, digital, and hybrid events.
• Congere Defense industry systems developed over 25+ years. Provides systems and applications for the Swedish Armed Forces and FMV (Defence Materiel Administration) covering supply chain management, material maintenance, and logistics.
• Custom Solutions Tailored systems built on Stamford's industry expertise and modern AI technology for clients with unique requirements that standard products do not address.
• Consulting Services Experienced specialists who strengthen client teams in development, architecture, and AI implementation, including AI voicebot integration projects for clients like Elgiganten, Kronofogden, and Stockholms stad.

Quantifiable outcome

• 20%+ of all calls automated completely without human agent
• +4 more outcomes

Named customers12 records

Segments8 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability9 records

Feature6 records

Partnerships

Six partnerships are on record, tiered minor and core.

• SOFF (Säkerhets- och försvarsföretagen)minorOthersMembership in Swedish Security and Defence Industry Association - a trade association for companies working within civil security, cyber technology, and defense.
• RISEcoreStrategic or Co-development PartnerInnovation partnership for digitalization of Swedish ports. Collaboration with University of Gothenburg, Chalmers, shipping companies and ports led by RISE research institute.
• Karlstad UniversityminorStrategic or Co-development PartnerAcademic partnership including mentoring students, hosting study visits, guest lectures. Collaboration with School of Business (Informatics and CTF) and Department of Mathematics and Computer Science.
• SNITS (Samverkan Näringsliv och IT-Studenter)minorStrategic or Co-development PartnerCollaboration group for IT programs at Karlstad University where Stamford participates to build relationships with students during their studies.
• Compare FoundationminorStrategic or Co-development PartnerFoundation membership bringing together companies, organizations and individuals with goal of developing Karlstad region into attractive digital hub with national and international standing.
• Addnode GroupcoreOthersStamford is a subsidiary of Addnode Group. Close cooperation with group's other companies and access to Addnode India resources in Pune.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Kaleris (formerly Navis): Global leader in terminal operating systems (N4) serving the largest container terminals worldwide. Largest incumbent competitor to Stamford's Portit in port-operations software and an indirect threat to Stamford Gate and PipePlanner modules.
• Tia Technology: Norwegian-origin core insurance platform now under DXC, providing policy administration and claims handling for life and pensions insurers. Directly competes with Stamford for the same Nordic insurance customers (e.g., Afa Försäkring-style schemes covering large employee populations).
• Jade Logistics: Provider of port and terminal operating systems (Master Terminal, JADE) for global ports. Directly competes with Stamford's Portit, Stamford Gate, PipePlanner, and Berth Planning modules for the same terminal-operations budget at container, bulk, and energy ports.
• Tideworks Technology: Port and terminal management software provider serving intermodal and break-bulk terminals. Competes head-on with Stamford's Portit for ports/terminals customers, particularly in the small-to-mid terminal segment where Stamford dominates.
• Puzzel: Norway-based cloud contact-center and conversational-AI vendor serving Nordic enterprises and municipalities. Directly competes with Stamford's Voice Provider (voicebots) for the same Swedish/Nordic CX-automation buyers, including government and large enterprise accounts like Kronofogden and Elgiganten.

Emerging players

• Cognigy: German enterprise conversational-AI platform (acquired by NiCE) for agentic customer-service automation. Overlaps with Voice Provider's Voicebot Pro in the generative-AI voice-agent space and targets many of the same large enterprise and BPO buyers across Europe.

Broad incumbents

• Atea ASA: Largest Nordic IT infrastructure and services group, with deep public-sector and enterprise presence across Sweden, Norway, and Denmark. Competes with Stamford for the same Swedish/regional IT modernization budget and represents an incumbent capable of consolidating the niche vertical software providers Stamford has built.
• Vitec Software Group: Listed Swedish vertical-SaaS acquirer and operator with a multi-vertical Nordic software portfolio. Same playbook as Stamford's parent (Addnode) — buy specialized vertical software businesses, retain brands, layer centralized services — making it the closest structural analog and a competitive acquirer of niche Nordic software assets.
• Knowit AB: Largest Swedish IT consultancy offering custom software development, system modernization, and AI/ML engineering to Nordic enterprises and public sector. Competes with Stamford's custom-solutions and consulting revenue streams for the same developer and architect talent pool in Stockholm, Karlstad, and Göteborg.
• Sinch AB: Stockholm-listed global Communications Platform-as-a-Service provider for voice, SMS, and messaging APIs. Adjacent competitor to Stamford's voicebot/telephony stack — Sinch provides the carrier/CPaaS rails while Stamford builds the AI agent layer, so they both bid for the same telecom-grade reliability from enterprise voice buyers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stamford