Municipality of Clarington

What Municipality of Clarington does

The Municipality of Clarington is a lower-tier municipal government entity located in Bowmanville, Ontario, Canada, established in 1974 through the amalgamation of the former Township of Clarke and the Town of Newcastle. Operating within a two-tier government structure under the Region of Durham, Clarington delivers essential public services to residents across four wards, encompassing the communities of Bowmanville, Courtice, Newcastle, Orono, and Hampton. The municipality is governed by a Mayor (Adrian Foster) and six Councillors under the Ontario Municipal Act, 2001, with a workforce of 251–500 employees distributed across an Administrative Centre, an Operations Centre, fire and emergency service locations, an animal shelter, and seven recreation facilities.

Clarington's service portfolio spans emergency and fire services, road maintenance and snow clearing (covering 892 km / 1,800 lane-kilometres of municipal roads), parks and recreation, animal services, by-law enforcement, building permits and licensing, property tax administration, libraries, arts and culture, and community engagement programs. The municipality funds these services through three principal revenue streams: property taxes, user fees and service charges for recreation programs and permits, and grants and provincial funding. The digital service layer includes the Service Clarington online citizen portal (built on the Govstack platform), BeActive Clarington (a recreation program registration platform integrated with Active Communities / Active Network), and Clarington Connected, an official community engagement platform. The municipality's technology stack integrates with ADP Workforce Now for HR and recruitment, and HotSpot Parking for digital parking payments.

Clarington's strategic position is anchored by significant projected growth: the Envision Durham regional plan targets a population of approximately 221,000 residents and 70,300 jobs by 2051. The municipality is actively planning expansion, exemplified by the Soper Hills Secondary Plan in east Bowmanville covering approximately 193 hectares and accommodating an estimated 5,900 dwelling units supporting approximately 13,000 residents. Clarington also operates a Physician Recruitment Program that had attracted four new family doctors to Courtice and Bowmanville as of 2026, each committing to roster at least 1,000 patients. The municipality administers heritage protections under Part IV of the Ontario Heritage Act, designating multiple properties through by-laws in 2026.

Name

Municipality of Clarington

Legal name

The Corporation of the Municipality of Clarington

Website

https://clarington.net

Company type

Public

Founded year

1974

Operating status

Operating

Headcount range

251–500 employees

Short description

The Municipality of Clarington is a lower-tier municipal government in Ontario, Canada, serving residents across Bowmanville, Courtice, Newcastle, Orono, and Hampton through property-tax-funded public services, digital citizen portals, and recreation infrastructure.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512), Community Housing Services (62422)

SIC

Operators Of Nonresidential Buildings (6512), Services-Social Services (8300)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Municipal government services
• Local government administration
• Public parks recreation
• Building permits licensing
• Property tax assessment

Headquarters

HQ city

Bowmanville

HQ country

Canada

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Taxes: Municipal governments raise most of the money to pay for services through property taxes. Additional funding comes from other sources, or 'non-tax revenue' including parking fines. In some cases, the Provincial government provides grants, payment in lieu, and other assistance to help pay for services.
2. User Fees and Service Charges: Fees for various municipal services including recreation programs, facility rentals, permits, licenses, and other municipal services.
3. Grants and Provincial Funding: Provincial government provides grants, payment in lieu, and other assistance to help pay for municipal services.

Distribution channels5 records

Marketing channels8 records

Core offering

The Municipality of Clarington delivers statutory local government services to residents and businesses across five communities (Bowmanville, Courtice, Newcastle, Orono, Hampton), including property tax administration, building permits and licences, parks and recreation programming, emergency and fire services, by-law enforcement, road and sidewalk snow clearing, animal services, library and arts services, and land-use planning. Services are accessed via the Service Clarington online portal, in-person at Town Hall, or through physical recreation and emergency facilities operated by the municipality.

Product overview

The Municipality of Clarington operates a portfolio of digital service platforms and municipal infrastructure serving residents across Ontario. The core digital offerings include Service Clarington (unified citizen service portal), BeActive Clarington (recreation program registration), and Clarington Connected (community engagement platform). These digital services complement traditional municipal services including recreation facilities, building permits, property tax services, animal services, emergency services, and library/arts programs. The municipality operates as a lower-tier government within the Region of Durham, providing daily services to residents through both digital self-service channels and in-person municipal facilities.

Differentiator

Problem solved

Functional benefit

Brands

• Clarington Connected: Official community engagement and news platform for the Municipality of Clarington
• Invest Clarington
• Service Clarington

Products and services

• Service Clarington Citizen Portal Dedicated online portal for filing by-law complaints, reporting problems, applying and paying for building permits, business licences, and accessing municipal services digitally.
• BeActive Clarington Recreation Registration Recreation program registration platform offering fitness memberships, drop-in activities, aquatic programs, skating, camps, and sports programs for Clarington residents of all ages.
• Clarington Connected Community Engagement Platform Official community engagement and information platform providing news, events, development proposals, park and field closures, service disruptions, and emergency updates for Clarington residents.
• Recreation Facilities and Community Halls Municipal recreation infrastructure including arenas (South Courtice Arena), aquatic centres (Alan Strike Aquatic and Squash Centre, Orono Park Pool), sports complexes (Garnet B. Rickard, Diane Hamre, Courtice Community Complex, Darlington Sports Centre), and community halls available for rental and public use.
• Building Permits and Licences Online and in-person services for building permits, demolition permits, development approvals, zoning compliance, and business licences administered by the Building Services and Planning and Infrastructure Services departments.
• Property Tax Services Property tax assessment administration, payment processing, tax installment plans, pre-authorized payment, and related financial services for residential and commercial property owners in Clarington.
• Clarington Libraries, Arts and Culture Public library services, museums, arts programs, cultural events, and heritage preservation under municipal recreation and culture services.
• Emergency and Fire Services Municipal fire suppression, emergency response, fire safety education, and carbon monoxide alarm compliance enforcement delivered from the Emergency and Fire Services stations in Bowmanville.
• Animal Services Municipal animal shelter (33 Lake Road, Bowmanville), pet licensing, and animal control enforcement for residents of Clarington.
• Roads, Snow Clearing and Winter Maintenance Municipal road maintenance covering 892 km of roads and approximately 1,800 lane kilometres, including snow plowing, sidewalk snow removal, and winter maintenance operations delivered by Public Works crews from the Hampton Operations Centre.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

One partnership is on record.

• Region of DurhamcoreStrategic or Co-development PartnerClarington is part of a two-tier Government. The Region of Durham forms the upper tier, responsible for key services including affordable housing, child care, regional transit, police services, public health, regional roads, water supply, and sewer collection. Clarington is one of eight lower-tier municipalities within the Region.

Scale indicators9 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Town of Newmarket: York Region lower-tier municipality with similar population scale and rapid growth profile. Comparable suburban service delivery model in an adjacent Greater Toronto Area region.
• Town of Whitby: Lower-tier Durham Region municipality with similar suburban profile and growth trajectory. Comparable operating structure, recreation portfolio, and development pipeline intensity.
• Town of Halton Hills: Halton Region lower-tier municipality with a similar mix of urban nodes and rural areas. Comparable growth profile and recreation/facility management responsibilities.
• Township of Uxbridge: Rural/semi-rural Durham Region lower-tier municipality. Comparable two-tier governance but with a smaller population and less intense urban growth pipeline.
• Town of Ajax: Sister lower-tier municipality within the Region of Durham, serving a comparable suburban population with similar service mix (recreation, public works, permits, fire). Directly comparable in governance model and scale.
• City of Pickering: Adjacent Durham Region lower-tier municipality operating under the same two-tier governance structure. Comparable population base and service delivery scope, with overlapping boundary and shared regional services.
• City of Oshawa: Largest lower-tier municipality in Durham Region. Comparable governance model with a larger and more urbanized service portfolio, useful as an upper-bound benchmark for Clarington's growth trajectory.
• Town of Aurora: York Region lower-tier municipality of similar population and suburban character. Comparable service portfolio and reliance on regional upper-tier services for major infrastructure.

Broad incumbents

• City of Mississauga: Much larger Peel Region lower-tier municipality with overlapping service categories (permits, recreation, transit, by-law). Useful as an upper-scale reference point for municipal operating models, though it operates in a different regional context.

Others

• Region of Durham: Upper-tier regional government that Clarington operates within. Not a competitor, but the regional authority responsible for water, sewer, police, transit, and affordable housing that Clarington's local services integrate with.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ClaringtonConnected
• Facebookfacebook.com/MunofClarington
• LinkedInlinkedin.com/company/municipality-of-clarington
• Instagraminstagram.com/ClaringtonConnected
• Xx.com/ClaringtonON

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Municipality of Clarington