Emmaüs Habitat
Emmaüs Habitat is a French social housing operator (ESH/SA HLM), founded in 1954, managing approximately 15,000 regulated rental units across the Île-de-France region for low- and middle-income households, vulnerable populations, and elderly or disabled tenants under the Emmaüs solidarity mission.
- Company typePrivate
- Founded1954
- HeadquartersClichy, France
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Emmaüs Habitat does
Emmaüs Habitat is a French social housing operator (Entreprise Sociale pour l'Habitat, organized as a Société Anonyme d'HLM) founded in 1954 at the initiative of Abbé Pierre. The company manages approximately 15,000 social housing units across all eight departments of the Île-de-France region, organized within two territorial directions (including a Nord-Ouest territorial directorate). Its portfolio spans four regulated housing categories — PLAI (very low income), PLUS (standard social), PLS (intermediate), and PLI (higher intermediate) — with rents set under government ceilings and tenant assignments processed through CALEOL commissions involving state préfectoral, municipal, and Action Logement reservation holders. The company is a member of the broader Emmaüs solidarity movement and, since January 2019, of the Groupe Coopératif Décentralisé Habitat Réuni cooperative federation.
The company's core digital product is the Emma+ tenant extranet, which enables online rent payment (credit card and SEPA direct debit via La Banque Postale), claim filing and tracking, insurance attestation submission, and direct communication with property managers and social workers. Supporting technology and service modules include the Tiko connected-radiator control system (up to 35% energy savings, €1 per unit funded by Emmaüs Habitat), the Klaro financial-aid eligibility platform (covering 1,200+ programs), the SchoolMouv e-learning platform for tenant families (453+ active subscriptions), the CALEOL attribution workflow, and an internal Social Occupancy Observatory built on OPS survey data. Specialized service lines include housing adaptation for tenants over 70 or with 50%+ disability recognition (in partnership with Adaptia), vertical mobility assistance through the Plus Sans Ascenseur program, and CHRS accommodations operated jointly with ATD Quart Monde and GFF Solidaire.
Emmaüs Habitat operates as a private, regulated social housing company with no public ticker. Its revenue is structurally recurring rental income supplemented by charges and ancillary service fees; the company is led by Director General Serge Contat, Director of Social Cohesion and Solidarity Delphine Depaix, and Territorial Director Nord-Ouest Michaël Cassilde, with a workforce of approximately 500 employees. Distribution is regional and field-based via territorial directions, residence guardians, and the digital extranet, with attribution subject to statutory criteria. Strategic priorities evidenced in 2024-2025 include energy rehabilitation of aging stock, expansion of social-cohesion programs (solidarity grocery stores, third-place coworking, circular-economy partnerships), and the 70th-anniversary milestone celebrated in 2024.
Emmaüs Habitat firmographics
Firmographics- Name
- Emmaüs Habitat
- Legal name
- Emmaüs Habitat, SA HLM
- Website
- https://emmaus-habitat.fr
- Company type
- Private
- Founded year
- 1954
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Emmaüs Habitat is a French social housing operator (ESH/SA HLM), founded in 1954, managing approximately 15,000 regulated rental units across the Île-de-France region for low- and middle-income households, vulnerable populations, and elderly or disabled tenants under the Emmaüs solidarity mission.
- Ownership category
- akta.pro rank
Emmaüs Habitat industry classification
Industry- Product category
- Social Housing
- NAICS
- Community Housing Services (62422), Other Community Housing Services (624229), Other Residential Care Facilities (62399)
- SIC
- Services-To Dwellings & Other Buildings (7340), Real Estate Agents & Managers (For Others) (6531), Services-Social Services (8300)
- akta.pro primary industry
- Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)
- akta.pro secondary industry
- Housing Assistance & Homeless Services (BPAGAEAB)
Keywords
Where Emmaüs Habitat is headquartered
LocationHeadquarters
- HQ city
- Clichy
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Emmaüs Habitat business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Social Housing Rental Income: Rental revenue from approximately 15,000 social housing units across Île-de-France. Rents are regulated according to government-set ceilings based on financing type (PLAI for very low income, PLUS standard social, PLS intermediate, PLI higher intermediate). Tenants may receive APL (Aide Personnalisée au Logement) housing assistance from CAF.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | PLAI - Logement Locatif Aidé d'Intégration for households in great difficulty |
| Subscription | Monthly | PLUS - Prêt Locatif à Usage Social, standard social housing |
| Subscription | Monthly | PLS - Prêt Locatif Social, intermediate housing |
| Subscription | Monthly | PLI - Prêt Locatif Intermédiaire, higher intermediate housing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Emmaüs Habitat product offering
Product offeringCore offering
Emmaüs Habitat is a French social housing provider (Entreprise Sociale pour l'Habitat) that manages approximately 15,000 social housing units across the eight departments of Île-de-France. Units are classified into PLAI (very low-income), PLUS (standard social), PLS (intermediate), and PLI (higher intermediate) categories with rents regulated by government-set ceilings. The company also delivers tenant support services through the Emma+ digital extranet, energy-efficiency programs (Tiko), financial aid access (Klaro), educational support (SchoolMouv), and housing adaptation works for elderly and disabled residents.
Product overview
Emmaüs Habitat is a social housing provider (Entreprise Sociale pour l'Habitat, ESH) managing approximately 15,000 social housing units across Île-de-France. Its core offering is social housing across four categories: PLAI (very low-income), PLUS (standard social), PLS (intermediate), and PLI (higher intermediate). The primary digital product is Emma+ (Espace Locataire), a tenant-facing portal enabling online rent payment, complaint management, maintenance requests, and insurance submissions. Supporting services include Tiko (connected radiator control for energy savings), Klaro (financial aid eligibility assessment), SchoolMouv (online tutoring for tenant families), the CALEOL housing attribution commission system, a Social Occupancy Observatory, the CUBE Logement energy efficiency competition program, and housing adaptation services for elderly/disabled tenants. All services are provided under the Emmaüs movement's social mission values, with a focus on tenant support and social inclusion.
Differentiator
Problem solved
Functional benefit
Products and services
- Social Housing Rental Portfolio Rental of regulated social housing units across Île-de-France organized into four income-based categories: PLAI (very low-income), PLUS (standard social), PLS (intermediate), and PLI (higher intermediate). Available to households meeting French housing authority income ceilings, with rents set under government regulation and tenants potentially receiving APL housing assistance.
- Emma+ Tenant Extranet Online tenant portal enabling tenants of Emmaüs Habitat to pay rent by credit card, manage SEPA direct debits, submit insurance attestations, file and track claims, access residence information, and communicate with property managers, caretakers, and social workers.
- Tiko Connected Radiator Control Smart radiator control module installed on existing electric radiators without replacement, allowing tenants to program and control room temperature remotely via a mobile application and achieve up to 35% annual energy savings on heating costs.
- Klaro Financial Aid Access Self-service digital tool available to tenants to test eligibility for over 1,200 financial assistance programs, with accounts funded by Emmaüs Habitat.
- SchoolMouv Online Tutoring Free online academic support platform offered to tenant families covering primary through secondary school (CP to Terminale) with courses, quizzes, and gamified learning content.
- Housing Adaptation Program Systematic home adaptation works including ergonomic assessment, bathroom and WC accessibility modifications (such as walk-in showers), work planning, satisfaction surveys, and prevention workshops for elderly tenants aged 70+, those receiving APA dependency benefits, or persons with disability rating of 50% or higher.
- CHRS Accommodation (Centre d'Hébergement et de Réinsertion Sociale) Temporary social reintegration housing providing 34 dedicated dwellings for a CHRS facility at ATD Quart Monde Noisy-le-Grand, hosting 50 families (approximately 250 persons) with comprehensive social support aimed at autonomy and sustainable relocation into mainstream social housing.
- Pensions de Famille (Shared Living Facilities) Shared living facilities providing long-term stable housing with integrated social support for residents in fragile situations, operated as part of Emmaüs Habitat's specialized social housing portfolio.
Quantifiable outcome
- Up to 35% annual energy savings for tenants using Tiko smart radiator control system
- +1 more outcomes
Companies that use Emmaüs Habitat
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
Emmaüs Habitat technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Emmaüs Habitat partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and supporting.
- EBS Le Relais Val de Seine – EmmaüscoreSolidarity partnership with EBS Le Relais Val de Seine, an actor in circular economy serving social integration. Collaboration supports Emmaüs movement values through economic inclusion initiatives.
- EBS Le Relais Val de SeinesupportingSolidarity partnership with EBS Le Relais Val de Seine – Emmaüs, an actor in circular economy serving insertion and social integration purposes, operational since May 2025.
- Altima Assurances (MAIF subsidiary)supportingPartnership offering tenants access to multi-risk home insurance (assurance multirisque habitation) specifically designed for social housing tenants at controlled pricing. Altima is 100% subsidiary of MAIF insurance group.
- ATD Quart MondecorePartnership for the Centre de Promotion Familiale at Noisy-le-Grand, a CHRS (Centre d'Hébergement et de Réinsertion Sociale) hosting 50 families (250 persons) in 34 Emmaüs Habitat units. Families receive comprehensive social support including actions for parents, adolescents, and children, aimed at achieving autonomy and sustainable social housing relocation. GFF Solidaire joined as managing partner in December 2024.
- AdaptiasupportingPartnership renewal for housing accessibility solutions. Adaptia provides expertise in adapting homes for elderly and mobility-impaired tenants, supporting Emmaüs Habitat's commitment to maintaining residents' independence.
- CDC HabitatcorePartnership strengthening with CDC Habitat including provision of educational game on waste sorting for tenant and child awareness. Collaboration reflects shared solidarity and environmental commitment values.
- Collectif Plus Sans AscenseursupportingContinuation of partnership (signed 2019) providing vertical mobility assistance for elderly and mobility-reduced residents when elevators are unavailable or broken. Supports fragile tenants' daily mobility.
- SchoolMouvsupportingOnline academic support partnership providing Emmaüs Habitat tenants free access to SchoolMouv e-learning platform offering courses and quizzes for primary through secondary school students (CP to terminale). Over 450 active subscriptions.
- Espoirs JeunessupportingPartnership with Espoirs Jeunes association for development of solidarity grocery store (épicerie solidaire) and third-place coworking space within the Floréal residence at Le Blanc-Mesnil. Planned as convivial, solidarity-based spaces open to the neighborhood.
- TikosupportingEnergy efficiency technology partnership deploying Tiko connected radiator control modules. Enables tenants to remotely control electric heating and achieve up to 35% annual energy savings. Emmaüs Habitat covers the €1 per unit installation cost.
- KlarosupportingFinancial aid access tool partnership providing tenants free access to Klaro platform for discovering eligibility to over 1,200 financial assistance programs. Emmaüs Habitat has funded free tenant accounts for several years.
- Habitat RéunicoreMembership in the Groupe Coopératif Décentralisé Habitat Réuni since January 1, 2019, following adhesion request in June 2018. Provides network affiliation and cooperative housing group benefits.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Emmaüs Habitat competitors and assessment
Company assessmentBroad incumbents
- CDC Habitat: CDC Habitat is the largest French social housing operator, part of the Caisse des Dépôts group, managing over 540,000 units nationwide. It is a strategic partner of Emmaüs Habitat and a clear comparable on the same regulated HLM business model with broader geographic reach.
- Immobilière 3F: Immobilière 3F is one of the largest ESH operators in France with ~300,000 units, part of the Action Logement network. It competes directly with Emmaüs Habitat for CALEOL allocations and uses a similar regulated rental model with tenant support services.
- ICF Habitat: ICF Habitat is a major ESH operator (SNCF group subsidiary) managing over 100,000 units across France. It is comparable as a national regulated social housing peer with similar financing and zoning regulatory exposure.
- Vilogia: Vilogia is a major French ESH operator with over 80,000 units, principally in northern France (Hauts-de-France, Île-de-France, Grand Est). Comparable on ESH model and energy retrofit strategies relevant to older housing stock.
Direct peers
- Paris Habitat: Paris Habitat is the public social housing OPH operator of the City of Paris, managing over 230,000 units. As a fellow Île-de-France social housing provider, it is the most direct geographic and operational comparable, sharing the same CALEOL and DALO regulatory framework.
- Seqens (Action Logement): Seqens is a major Île-de-France social housing operator (~95,000 units) within the Action Logement group. It competes for the same CALEOL allocations in Paris region and operates under identical ESH regulatory and rental frameworks as Emmaüs Habitat.
- France Habitation: France Habitation is an ESH operator in Île-de-France managing approximately 130,000 units. As a direct peer with overlapping territory and similar PLAI/PLUS/PLS rental categories, it is highly comparable to Emmaüs Habitat's operating model.
- Valophis (Groupe Arcade): Valophis is an ESH cooperative social housing operator in Île-de-France managing approximately 80,000 units. Like Emmaüs Habitat it is a regulated HLM provider with a similar cooperative/mission-driven structure.
Others
- Habitat Réuni: Habitat Réuni is the cooperative parent group of which Emmaüs Habitat is a member since 2019. Comparable as a federation/cooperative entity with overlapping ESH members providing shared procurement, treasury, and advocacy services to its constituent bailleurs.
Regional players
- Erigère: Erigère is a French social housing operator focused primarily on Île-de-France, with a similar mid-sized portfolio and ESH status. It is comparable as a regional peer competing for the same CALEOL-managed tenant allocations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Emmaüs Habitat social profiles
Digital presenceEmmaüs Habitat compliance and trust
Trust signalCompliance2 records
Emmaüs Habitat financial estimates
Financial estimateRevenue estimate
Valuation estimate
Emmaüs Habitat leadership team
Management profileNumber of profiles
Profiles3 records
Emmaüs Habitat funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Emmaüs Habitat M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Emmaüs Habitat
What does Emmaüs Habitat do?
Emmaüs Habitat is a French social housing provider (Entreprise Sociale pour l'Habitat) that manages approximately 15,000 social housing units across the eight departments of Île-de-France. Units are classified into PLAI (very low-income), PLUS (standard social), PLS (intermediate), and PLI (higher intermediate) categories with rents regulated by government-set ceilings. The company also delivers tenant support services through the Emma+ digital extranet, energy-efficiency programs (Tiko), financial aid access (Klaro), educational support (SchoolMouv), and housing adaptation works for elderly and disabled residents.
Is Emmaüs Habitat a public or private company?
Emmaüs Habitat is a private company. It is classified as corporate owned and is currently operating.
When was Emmaüs Habitat founded?
Emmaüs Habitat was founded in 1954. It employs 101 to 250 people.
Where is Emmaüs Habitat based?
Emmaüs Habitat is headquartered in Clichy, France, in the Europe region.
How does Emmaüs Habitat make money?
One revenue line is on record: social Housing Rental Income.
Who are Emmaüs Habitat's main competitors?
Broad incumbents on record are CDC Habitat, Immobilière 3F, ICF Habitat and Vilogia. Direct peers are Paris Habitat, Seqens (Action Logement), France Habitation and Valophis (Groupe Arcade). Habitat Réuni is listed as an others. Erigère is listed as a regional player.
Does Emmaüs Habitat have an API?
No public API is recorded for Emmaüs Habitat.
What industry is Emmaüs Habitat in?
Emmaüs Habitat's product category is Social Housing. Its primary akta.pro industry code is BPAGALAC, Affordable Housing & Community Development (Housing, Community Land Trusts), with a secondary code of BPAGAEAB, Housing Assistance & Homeless Services. Its NAICS code is 62422 and its SIC code is 7340.