What Prolagos does

Prolagos S.A. is a Brazilian regulated water and sanitation concessionária (utility) operating under government authorization to provide potable water supply and sanitary sewage services. Founded in 1998 and headquartered in São Pedro da Aldeia in Rio de Janeiro state, the company holds an exclusive geographic concession covering five municipalities in the Região dos Lagos (Lakes Region), serving residential, commercial, and industrial customers. Its service footprint is supplemented by a digital customer portal (cliente.prolagos.com.br) that enables bill payment (segunda via), debt negotiation, automatic debit enrollment, barcode and credit card payments, and new connection requests, alongside a 24/7 call center, WhatsApp support, physical service locations, an ombudsman channel, and an anonymous fraud reporting portal (semfraude.prolagos.com.br). The company operates no public or partner-facing API and its technology footprint is principally consumer-facing rather than platform-based.

Prolagos is a wholly-owned subsidiary of Aegea Saneamento e Participações S.A. (CNPJ 08.827.501/0001-58), the parent holding company that provides strategic direction, compliance oversight, and operational support across its portfolio of regional concession companies. Physical infrastructure includes water treatment stations and sewage collection networks, with active construction underway at the Jardim Esperança station in Cabo Frio and sewage network expansion on Avenida Maracanã in São Pedro da Aldeia. The company handles personal data under Brazil's LGPD framework (Lei n° 13.709/2018) and the Aegea parent group references controls aligned with ISO 27701 for privacy information management, though no formal AI/ML capabilities, data flywheels, or proprietary models are evident.

The business model is concession-based: revenue derives from regulated tariffs for water and sewage services, with pricing transparency provided through the "Legislação e Tarifas" portal. Customers are horizontal (residential-heavy), with tariffs and service-level obligations governed by the regulator. Growth is primarily organic and bounded by concession geography, supplemented by infrastructure build-out (network expansion, new treatment capacity), social programs such as the recurring Programa Pioneiros innovation initiative (now in its 8th edition), and a corporate sustainability program tied to environmental mandate compliance. No funding rounds, M&A activity, or public listing status apply; the company is privately held and investor relations are administered through the Aegea parent group's debentures investor portal.

Name

Prolagos

Legal name

Prolagos

Website

https://prolagos.com.br

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

Prolagos is a Brazilian regulated water and sanitation utility concessionária serving five municipalities in the Região dos Lagos of Rio de Janeiro state, providing water supply and sewage services to residential, commercial, and industrial customers under government concession.

Ownership category

akta.pro rank

Headquarters

HQ city

São Pedro Da Aldeia

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Distribution channels1 record

Marketing channels1 record

Core offering

Prolagos is a regulated water and sanitation concessionaire delivering potable water supply and sanitary sewage collection/treatment services to residential, commercial, and industrial customers across five municipalities in the Região dos Lagos of Rio de Janeiro state. Services are delivered through an exclusive government concession and supported by a digital customer portal for billing, debt negotiation, automatic debit, and new water connection requests.

Product overview

Prolagos operates as a water and sanitation utility concession (concessionária de saneamento) providing integrated water supply and sanitary sewage services across five municipalities in the Região dos Lagos of Rio de Janeiro state. The company offers core utility services (water distribution and sewage collection/treatment) supplemented by digital customer services through an online portal (cliente.prolagos.com.br) enabling bill payments, debt negotiation, and new service requests. Additional services include enterprise viability assessments, service evolution tracking, document management, and infrastructure works monitoring. The company also operates social programs including the Programa Pioneiros innovation initiative, social responsibility projects, and sustainability policies. Customer support is provided through WhatsApp, a dedicated call center operating 24/7, physical service locations, an ombudsman service, and an anonymous fraud reporting channel.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply Services (Água) Distribution and supply of treated potable water to residential, commercial, and industrial customers across five municipalities in the Região dos Lagos of Rio de Janeiro state.
• Sanitary Sewage Services (Esgotamento Sanitário) Collection, treatment, and disposal of sanitary sewage to improve public health and environmental quality in the Região dos Lagos region.
• Online Customer Portal (Serviços Online) Self-service digital platform enabling customers to pay bills (segunda via), negotiate debt, enroll in automatic debit, request new water connections, and make barcode/credit card payments.
• Enterprise Viability Assessment (Viabilidade de Empreendimento) Evaluation service determining the feasibility of water and sewage connections for new development projects, provided to developers and construction firms within the concession area.

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Aegea Saneamento e Participações S.A.coreStrategic or Co-development PartnerAegea Saneamento e Participações S.A. (CNPJ 08.827.501/0001-58) is the parent holding company of Prolagos. Prolagos operates as part of the Aegea Economic Group, which comprises all subsidiaries and affiliated companies controlled directly or indirectly by Aegea. Aegea provides the strategic direction, compliance framework, and operational support for Prolagos and its other regional concession companies.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Aegea Saneamento: Aegea is the parent company of Prolagos and one of Brazil's largest private-sector sanitation groups, operating multiple regional concessions across the country. It is comparable as the direct corporate parent operating the same business model (regulated water/sewage concessions) at a broader scale.
• Copasa (Companhia de Saneamento de Minas Gerais): Copasa is a major Brazilian state-level water and sanitation utility serving Minas Gerais. It is comparable to Prolagos as a regulated concessionaire providing integrated water supply and sewage services to residential, commercial, and industrial customers under a similar tariff-regulation framework.
• Sanepar (Companhia de Saneamento do Paraná): Sanepar is a publicly listed Paraná state water and sanitation utility. It is comparable to Prolagos in business model (regulated water and sewage concession), customer base (predominantly residential), and infrastructure-intensive operating profile.
• Sabesp (Companhia de Saneamento Básico do Estado de São Paulo): Sabesp is the largest publicly traded water and sanitation utility in the Americas, serving the state of São Paulo. It is directly comparable to Prolagos as a regulated water/sewage concessionaire in Brazil operating under a similar state-level regulatory framework, though at vastly greater scale.

Regional players

• Casan (Companhia Catarinense de Águas e Saneamento): Casan is the state water and sanitation utility of Santa Catarina. It is comparable to Prolagos as a Brazilian regulated water/sewage concessionaire operating under similar regulatory and operational frameworks, though in a different geographic region.
• Cedae (Companhia Estadual de Águas e Esgotos do Rio de Janeiro): Cedae is the state-level water and sanitation utility of Rio de Janeiro, the same state where Prolagos operates. It is comparable as a regulated water/sewage operator in the same geography, though state-owned and operating at a larger scale across more municipalities.
• Embasa (Empresa Baiana de Águas e Saneamento): Embasa is the state-level water and sanitation utility of Bahia. It is comparable to Prolagos as a Brazilian regulated concessionaire operating integrated water and sewage services, though primarily serving a different geographic region.

Direct peers

• Iguá Saneamento: Iguá is a Brazilian private-sector water and sanitation company operating multiple concessions across Brazil. It is highly comparable to Prolagos as a private-sector operator of regulated regional water and sewage concessions under the same institutional framework.
• Águas do Rio: Águas do Rio is an Aegea-affiliated concessionaire providing water and sewage services in parts of Rio de Janeiro state. It is directly comparable to Prolagos as a sibling concessionaire under Aegea's portfolio, operating in the same state with the same business model.
• BRK Ambiental: BRK Ambiental is a major Brazilian private water and sanitation utility operating concessions in numerous municipalities. It is directly comparable to Prolagos as a private-sector regulated operator with multi-municipality concessions and similar customer mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Prolagos
• Facebookfacebook.com/Prolagos
• LinkedInlinkedin.com/company/prolagos

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prolagos