The Comms Team

What The Comms Team does

The Comms Team is a privately held, women-owned specialist communication, engagement, and creative consultancy headquartered in Fortitude Valley, Brisbane, Queensland. Founded in 2009 by Directors Julie Waters and Pauline Bourke, each with more than 25 years of industry experience, the firm serves primarily Queensland-based government and corporate clients across the transport, infrastructure, land use planning, education, water, recycling, and community services sectors. Notable engagements include the Brisbane Metro stakeholder program (spanning eight years with Brisbane City Council), the Smart Ticketing project (six years with TransLink), the Building Future Schools Program ($2.6 billion with the Queensland Department of Education), the Future South Bank Master Plan, the Gympie Road Bypass Tunnel feasibility work for the Queensland Investment Corporation, and engagement on the 2032 Brisbane Olympic and Paralympic Games infrastructure program with GIICA.

The firm's service offering is organised around five integrated lines: Strategic Communication Services, Stakeholder Engagement Services, Community Consultation Services, Marketing Services, and Creative Services. There is no productised platform; deliverables are project-based professional services outputs that include communication strategy, stakeholder mapping, digital and face-to-face engagement, brand and behavioural change campaigns, graphic design, video, photography, and engagement analytics. The operating model relies on consultants embedded within client project teams for multi-year durations, building deep institutional knowledge of government processes, departmental stakeholders, and community dynamics specific to South East Queensland.

Revenue is generated through project-based engagements and ongoing retainers under quote-based pricing that is not publicly disclosed. The go-to-market motion is sales-led and relationship-driven: securing work through direct client engagement, competitive tender processes, and referrals from existing government and corporate accounts. Geographic reach is concentrated in Queensland (South East Queensland specifically), with all named clients being Australian public-sector bodies or government-adjacent organisations. The firm has 35+ employees and reports no external institutional investment or M&A activity.

Name

The Comms Team

Legal name

The Comms Team Pty Ltd

Website

https://thecommsteam.com.au

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

The Comms Team is a Brisbane-based, women-owned consultancy providing integrated communication, stakeholder engagement, community consultation, marketing, and creative services to government and corporate clients across Queensland.

Ownership category

akta.pro rank

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Consulting and Professional Services: The Comms Team generates revenue through providing specialist communication, engagement, and creative consultancy services to government and corporate clients. Services include strategic communication, stakeholder engagement, community consultation, and marketing and creative services delivered as project-based engagements or ongoing retainer arrangements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

The Comms Team is a communication, engagement and creative consultancy that provides strategic communication, stakeholder engagement, community consultation, marketing, and creative services to government and corporate clients. The firm works primarily across the transport, infrastructure, land use planning, education, water, recycling, and community services sectors in Australia.

Product overview

The Comms Team is a specialist communication, engagement and creative consultancy providing fully integrated services. The company operates as a single unified consultancy offering rather than a platform-plus-modules architecture. Their core service portfolio consists of five integrated service lines: Strategic Communication Services (communication strategy, digital communication, campaigns, PR), Stakeholder Engagement Services (strategy, mapping, facilitation, liaison), Community Consultation Services (planning, events, database management), Marketing Services (brand strategy, advertising, behavioral change campaigns), and Creative Services (visual design, graphic design, video, photography). These services are offered both individually and in combination, tailored to client needs across transport, infrastructure, land use planning, education, water, recycling, and community sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategic Communication Strategic communication services for government and corporate clients, focused on planning and delivering communication strategies for complex projects and programs.
• Stakeholder Engagement
• Community Consultation
• Marketing
• Creative Services

Quantifiable outcome

• Delivered Brisbane Metro stakeholder engagement program spanning eight years through all project phases
• +1 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SenateSHJ: Leading Australian stakeholder engagement and communications consultancy serving government and infrastructure clients across transport, planning, and major projects — a direct competitor for the same Queensland and national tender opportunities.
• Zadro Agency: Australian stakeholder engagement, communications, and creative agency with strong government and infrastructure-sector credentials, providing directly comparable services in engagement strategy, community consultation, and creative delivery.
• JWS Research: Australian research-led stakeholder engagement consultancy working primarily with government clients on policy, infrastructure, and planning projects — overlapping with The Comms Team's research, consultation, and engagement service lines.
• Icon Agency: Australian communications and public relations agency with government and corporate clients, offering strategic communications and stakeholder engagement services comparable to The Comms Team's core portfolio.
• Eleven Communications: Australian mid-sized communications consultancy providing integrated public relations, stakeholder engagement, and creative services — competing for similar government and corporate mandates in the Australian market.
• Cox Inall Ridgeway: Australian stakeholder engagement and communications firm focused on infrastructure, planning, and government sectors — directly comparable in sector specialisation and public-sector client mix to The Comms Team.
• Three Plus: Australian communications consultancy specialising in government, infrastructure, and stakeholder engagement, with a comparable client base of public-sector organisations and similar project-based, integrated service delivery.

Broad incumbents

• Edelman Australia: Global public relations firm's Australian operation offering strategic communications, public affairs, and engagement services — competing with The Comms Team on major government tenders but as part of a much broader, global portfolio.
• Ogilvy PR Australia: Part of the WPP-owned Ogilvy network, offering integrated PR, public affairs, and stakeholder communications in Australia — a broader incumbent with scale advantages on large infrastructure and government programs.
• FleishmanHillard Australia: Global communications consultancy with Australian presence, offering public affairs, stakeholder engagement, and corporate communications — a broad incumbent competing for the same government and infrastructure mandates from a larger, multi-market base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/the-comms-team-pty-ltd
• Facebookfacebook.com/commscreative

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Comms Team