Artesia General Hospital

What Artesia General Hospital does

Artesia General Hospital is a nonprofit 501(c)(3) community acute-care hospital founded in 1939 and located in Artesia, New Mexico. It operates 25 inpatient beds and serves as the primary hospital for a rural catchment spanning Artesia, Carlsbad, Roswell, and Hobbs in southeastern New Mexico, recording more than 112,000 patient encounters per year. The facility is owned by the Artesia Special Hospital District (ASHD), a public hospital district, and has been operated under a long-term management agreement by Community Hospital Corporation (CHC) since 1999. It employs between 101 and 250 staff with a $32.4 million annual payroll and contributes more than $7 million annually in community benefit.

The hospital delivers emergency, primary, specialty, and surgical care through its main campus and satellite clinics in Artesia and Carlsbad. Its technology stack comprises the TruBridge electronic health record, Microsoft Dragon Copilot ambient AI for clinical documentation, FUJIFILM MRI imaging, Mako robotic-arm-assisted surgery (the only such deployment in New Mexico since 2014), and the recently added da Vinci 5 surgical robot. Revenue is generated through standard nonprofit hospital billing across commercial insurance, Medicare, and Medicaid for inpatient and outpatient services, with additional support from ASHD district tax revenues and community benefit activities.

Artesia General is the only Great Place to Work certified hospital in New Mexico, is DNV-accredited as a Primary Stroke Center, and is preparing to host a TTUHSC family medicine residency program beginning July 2026 to address rural physician supply. The organization augments its core services with free patient transportation and telehealth capabilities to extend access across a sparsely populated region. Dr. Joe Salgado, a board-certified family practice physician, has served as CEO since 2020.

Name

Artesia General Hospital

Legal name

Artesia General Hospital

Website

https://artesiageneral.com

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

101–250 employees

Short description

Artesia General Hospital is a 25-bed nonprofit community hospital in Artesia, New Mexico, providing emergency, primary, specialty, and surgical care to southeastern New Mexico residents across multiple clinic locations.

Ownership category

akta.pro rank

Product category

Community Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (62111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Hospital-Based Emergency Departments (EDs) (HLAFADAA)

Keywords

• Community hospital services
• Emergency medical care
• Robotic surgery
• Diagnostic imaging
• Primary care

Headquarters

HQ city

Artesia

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Direct healthcare services including emergency care, primary care, specialty services, imaging, laboratory, surgical procedures, and hospital inpatient services. Revenue generated through insurance billing (Medicare, Medicaid, commercial insurers) and self-pay patient payments.
2. Community Benefit Programs: Nonprofit community hospital providing uncompensated care and financial assistance. Invests community benefit exceeding $7 million annually including uncompensated care.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Artesia General Hospital is a nonprofit community hospital in Artesia, New Mexico that delivers 24/7 emergency care, inpatient acute care, and a broad continuum of outpatient specialty services on a single integrated campus. Clinical offerings span primary and walk-in care, cardiology, orthopedics (Bone and Joint Center), behavioral health, urology, general surgery, women's health, infusion, rehabilitation, laboratory, and diagnostic imaging including 1.5T MRI. Surgical services are supported by both the Mako and da Vinci 5 robotic-assisted platforms, with patient experience layered through a Patient Portal, free patient transportation, community wellness programming, and MDsave transparent pricing.

Product overview

Artesia General Hospital operates as a 25-bed nonprofit community hospital offering comprehensive healthcare services across southeastern New Mexico. The hospital functions as an integrated healthcare delivery system combining emergency care, primary care, and specialty services with advanced technology platforms. The core clinical infrastructure centers on TruBridge EHR for electronic health records, supplemented by Microsoft Dragon Copilot for ambient AI documentation that reduces physician administrative burden. The hospital operates two robotic surgical platforms (Mako SmartRobotics for orthopedics and da Vinci 5 for general surgery), a state-of-the-art FUJIFILM Echelon Synergy MRI, and patient-facing digital services including MyCareCorner Patient Portal and MDsave pricing transparency tools. Specialty services span orthopedics with robotic surgery, cardiology, behavioral health, urology, imaging (accredited in all five modalities), general surgery, and diabetes education.

Differentiator

Problem solved

Functional benefit

Brands

• AGH Foundation: Nonprofit organization established to support the hospital with funding for equipment, employee scholarships, and emergency assistance.
• Green Chile Café
• Memorial Family Practice
• The Bone and Joint Destination Center

Products and services

• 24/7 Emergency Care Round-the-clock hospital-based emergency care delivered on the Artesia General Hospital campus for residents of Artesia and the surrounding Southeastern New Mexico region requiring acute or trauma-level treatment.
• Walk-In Care Walk-in clinic service for non-emergency acute care needs such as minor injuries, infections, and same-day primary care visits, provided to community patients without requiring an appointment.
• Family Medicine / Primary Care Ongoing primary care for families and individuals across Artesia and Southeastern New Mexico, serving as the medical home for routine preventive, chronic disease, and longitudinal care.
• Cardiology Services Outpatient and inpatient cardiology care provided by Artesia General Hospital specialists, allowing local management of cardiac conditions rather than referral out of region.
• Bone and Joint Center (Orthopedics) Dedicated orthopedic service line at Artesia General Hospital delivering joint, bone, and musculoskeletal care, including robotic-assisted procedures supported by the Mako robotic-arm system.
• Behavioral Health Services Behavioral and mental health services provided through Artesia General Hospital as part of its integrated specialty offering for community patients in Southeastern New Mexico.
• Urology Services Urology specialty service delivered on the Artesia General Hospital campus, providing local access to urological diagnosis and treatment for the Southeastern New Mexico community.
• Diagnostic Imaging and MRI Hospital-based imaging services anchored by a FUJIFILM Echelon Synergy 1.5T MRI and additional imaging modalities, supporting diagnosis across emergency, inpatient, and outpatient specialty workflows.
• Robotic-Assisted Surgical Services Surgical service line leveraging the Mako and da Vinci 5 robotic platforms to perform orthopedic and other specialty procedures at Artesia General Hospital.
• Patient Portal Online patient portal providing community patients with digital access to their health records, results, and care-related communications from Artesia General Hospital.
• Free Patient Transportation Complimentary transportation service provided by Artesia General Hospital to bring community patients to and from the campus, addressing transportation barriers in the rural Southeastern New Mexico service area.

Quantifiable outcome

• 50-75% reduction in documentation time for physicians using Dragon Copilot ambient AI compared to non-integrated dictation software
• +5 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability8 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Texas Tech University Health Sciences Center (TTUHSC) Permian BasincoreStrategic or Co-development Partner · 1 July 2026AGH partnered with TTUHSC Permian Basin to train family medicine resident physicians as a rural training site. Residents spend their second and third years of training at AGH under supervision of attending physicians. The program uses a 1+2 model with residents completing foundational training at core program site then moving to rural AGH for community-based experience. Goal is to address physician shortage in rural areas and potentially retain physicians in the community long-term.
• TruBridgecoreTechnology or Integration · 24 March 2026TruBridge provides electronic health record system at AGH with Microsoft Dragon Copilot ambient AI clinical documentation technology integrated into the TruBridge EHR. The technology listens to natural doctor-patient conversations, extracts relevant medical information, and automatically structures clinical notes directly in the TruBridge EHR. Early adoption metrics show 50-75% reduction in documentation time.
• MicrosoftcoreTechnology or Integration · 24 March 2026Microsoft Dragon Copilot ambient AI technology deployed at AGH through TruBridge EHR integration. Enables real-time transcription of patient-physician conversations with automatic structured note generation. Includes real-time multi-language translation allowing providers to converse with Spanish-speaking patients with automatic English clinical note generation.
• MDsaveminorChannel Partner/ Reseller/ DistributorPartnership for transparent upfront pricing on common imaging and surgical procedures. Allows uninsured or high-deductible patients to purchase vouchers for services like mammograms or CT scans at reduced rates, removing fear of surprise bills.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Regional players

• MountainView Regional Medical Center: Regional acute care hospital in Las Cruces, NM. Comparable community hospital model and offers a useful southern New Mexico benchmark for technology deployment and service line economics.
• Covenant Health: Large regional health system based in Lubbock, TX, about 100 miles from Artesia. Geographic competitor for higher-acuity cases and specialty referrals from southeastern New Mexico.

Direct peers

• Carlsbad Medical Center: Acute care hospital located in Carlsbad, NM — the same Eddy County market where AGH runs its outpatient network. Provides comparable community hospital services and competes directly for inpatient and specialty cases in the region.
• Eastern New Mexico Medical Center: Community hospital in Roswell, NM, serving the same southeastern New Mexico patient base. Comparable scale and service mix, and one of the primary alternatives AGH patients cite for ER and specialty care.
• Lovelace Regional Hospital - Roswell: Regional community hospital in Roswell, NM, directly competing with AGH for southeastern New Mexico patients. Operates a similar community hospital model with emergency, primary, and specialty services.
• Nor-Lea Hospital District: Critical access hospital district in Lovington, NM, serving a rural southeastern New Mexico population. Comparable rural community hospital profile and the same types of physician-recruitment and patient-access challenges.

Broad incumbents

• Presbyterian Healthcare Services: Largest New Mexico-based nonprofit health system operating multiple hospitals and clinics statewide. Overlaps with AGH in primary and specialty care and historically managed the hospital in the 1970s; represents the broader incumbent threat to AGH's regional footprint.
• Lovelace Health System: Multi-hospital New Mexico health system with both Albuquerque and Roswell locations. Larger, broader portfolio that competes with AGH on specialty referrals and outpatient care in southeastern New Mexico.
• UNM Hospital: New Mexico's academic medical center and largest hospital. Represents the upstream referral destination for complex cases AGH cannot handle and an incumbent competing for advanced specialty patients in the state.

Others

• Community Hospital Corporation: Hospital management company that has leased and operated AGH since 1999. Indirectly comparable as an operator of rural and community hospitals and a current counterparty/affiliate rather than a direct clinical competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ArtesiaGeneral
• LinkedInlinkedin.com/company/artesia-general-hospital

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Artesia General Hospital