ID Resolve
ID Resolve is a Phoenix-based identity theft protection service offering resolution-only and comprehensive monitoring subscriptions to U.S. consumers, distributed via D2C and 18+ affinity association partners, with back-end resolution powered by Iris Powered by Generali under AGIA, Inc.
- Company typePrivate
- Founded-
- HeadquartersPhoenix, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What ID Resolve does
ID Resolve is a Phoenix, Arizona-based identity theft protection service operated by AGIA, Inc., targeting individual U.S. consumers concerned about identity fraud and credit compromise. The company distributes through a direct-to-consumer model (online enrollment at youridresolve.com and toll-free phone enrollment) and through an extensive affinity-channel network of 18+ membership-based associations including the NRA, VFW, AMAC, AAPG, AAPL, American Legion, Florida Realtors, Good Sam, Kiwanis, Loyal Order of Moose, and others, each offering ID Resolve as an exclusive member benefit at roughly $60-$70/year off standard pricing.
The product portfolio consists of two tiers: ID Resolve (resolution-only, base $159/month) and ID Resolve 360 (comprehensive monitoring plus resolution, base $269/month), with annual billing options and individual-and-spouse coverage add-ons. The technology stack includes a web-based ID Resolve 360 Monitoring Portal (360.idprotectiononline.com) that tracks high-risk transactions, exposed credentials, sensitive personal information, and credit profiles, with email and SMS alerts. Sensitive personal information is stored as one-way hashes rather than plaintext, and login is gated by biometric multifactor authentication. Back-end resolution services are powered by a partnership with Iris Powered by Generali (a ~20-year identity protection pioneer), with up to $1 million in identity theft insurance underwritten by American Bankers Insurance Company of Florida, an Assurant company.
Revenue is generated entirely through recurring subscription memberships (monthly and annual), with secondary customer segments including senior citizens (who account for 35% of FTC fraud complaints per cited FTC data) and digitally exposed millennials. The company operates within a single geography (USA) and is a small unit (11-50 employees) within the 60+ year AGIA Affinity parent organization. U.S.-based certified resolution specialists are available 24/7/365, with the team recognized via 19 Customer Service Excellence Awards. No venture capital, private equity, or public market funding is disclosed.
ID Resolve firmographics
Firmographics- Name
- ID Resolve
- Legal name
- AGIA, Inc.
- Website
- https://youridresolve.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ID Resolve is a Phoenix-based identity theft protection service offering resolution-only and comprehensive monitoring subscriptions to U.S. consumers, distributed via D2C and 18+ affinity association partners, with back-end resolution powered by Iris Powered by Generali under AGIA, Inc.
- Ownership category
- akta.pro rank
ID Resolve industry classification
Industry- Product category
- Identity Theft Protection Services
- NAICS
- Investigation and Personal Background Check Services (561611), Custom Computer Programming Services (541511)
- SIC
- Services-Consumer Credit Reporting, Collection Agencies (7320), Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Identity Verification (IDV) & Document Verification (FSAMALAE)
- akta.pro secondary industry
- Customer Data Platforms (CDP) & Identity Resolution (BPAFAFAD)
Keywords
Where ID Resolve is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ID Resolve business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- Subscription Memberships: ID Resolve generates revenue through recurring monthly and annual subscription memberships for identity theft protection services. Two tiers are offered: ID Resolve (resolution-only at $159/month) and ID Resolve 360 (comprehensive monitoring and resolution at $269/month). Individual and Individual & Spouse coverage options are available.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | ID Resolve Individual Monthly - Resolution-only protection |
| Subscription | Annual | ID Resolve Individual Annual - Resolution-only protection |
| Subscription | Monthly | ID Resolve 360 Individual Monthly - Comprehensive monitoring and resolution |
| Subscription | Annual | ID Resolve 360 Individual Annual - Comprehensive monitoring and resolution |
| Subscription | Annual | Individual & Spouse Coverage Add-on |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels4 records
ID Resolve product offering
Product offeringCore offering
ID Resolve provides subscription-based identity theft protection and resolution services to individual consumers in the United States. Its two-tier offering — ID Resolve (resolution-only) and ID Resolve 360 (comprehensive monitoring plus resolution) — pairs a web-based monitoring portal with 24/7/365 U.S.-based certified resolution specialists who handle creditor notifications, credit freeze assistance, fraud alerts, emergency cash advances, medical identity theft, lost wallet assistance, and dispute follow-up. ID Resolve 360 adds proactive identity and credit monitoring, ScamAssist research, look-back searches, email health checks, instant alerts, and up to $1 million in identity theft insurance.
Product overview
ID Resolve operates as a two-tier product platform offering identity theft protection services. The core portfolio consists of ID Resolve (resolution-only services) and ID Resolve 360 (comprehensive monitoring and resolution protection). ID Resolve provides U.S.-based resolution specialists who spring into action when identity theft occurs, handling creditor notifications, credit freeze assistance, fraud alerts, emergency cash advances, medical identity theft assistance, lost wallet assistance, and ongoing dispute follow-up. ID Resolve 360 builds upon this foundation by adding proactive identity and credit monitoring, digital security software, ScamAssist research service, look-back searches, email health checks, instant alerts, and up to $1 million identity theft insurance. Members access services through the ID Resolve 360 Monitoring Portal (for alert management and monitoring) and My Account portal (for membership and payment management). The program is operated by AGIA, Inc. and powered in partnership with Iris Powered by Generali for identity protection services.
Differentiator
Problem solved
Functional benefit
Brands
- ID Resolve 360: Full monitoring and resolution solution that includes all ID Resolve services plus essential monitoring and prevention services including ongoing identity and credit monitoring, digital security software, ScamAssist research service, fraud alert placement, look-back search, email health check, monthly credit refresh, instant alerts, and up to $1 million identity theft insurance.
Products and services
- ID Resolve Resolution-only identity theft protection subscription providing U.S.-based certified resolution specialists who assist victims of identity theft with creditor notifications, credit freeze assistance, fraud alerts, emergency cash advances, medical identity theft assistance, lost wallet assistance, and ongoing dispute follow-up. Designed for individual consumers who want professional recovery support rather than proactive monitoring.
- ID Resolve 360 Comprehensive identity theft monitoring and resolution subscription that includes all ID Resolve resolution services plus proactive identity and credit monitoring, instant alerts, digital security software, ScamAssist research service, fraud alert placement, look-back search for undetected theft, email health check for data breach exposure, monthly credit refresh, and up to $1 million in identity theft insurance. Built for individual consumers who want both early detection and full-service recovery.
- ID Resolve 360 Monitoring Portal Web-based monitoring dashboard (360.idprotectiononline.com) that allows ID Resolve 360 members to track high-risk transactions, exposed sensitive personal information, credentials, and credit profiles, receive alerts via email and/or SMS, view alert details, close out unwarranted alerts, and flag items requiring immediate attention from resolution specialists.
- My Account Online membership management portal (bmg.view-my-account.com, with partner-specific portals for AAPG, AAPL, AMAC, and others) enabling members to review membership details, make payments, download membership materials, and manage their ID Resolve subscription.
- ID Resolve Bill Payment Service Bill payment service allowing ID Resolve members to authorize payments to designated payees via credit card or electronic funds transfer from checking or savings accounts as part of the membership terms of service.
Quantifiable outcome
- Identity theft resolution by certified specialists available 24/7/365
- +2 more outcomes
Companies that use ID Resolve
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
ID Resolve technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
ID Resolve partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- AGIA AffinitycoreAGIA Affinity is the parent company and program administrator of ID Resolve. AGIA has protected millions of customers for over 60 years in medical emergencies and security situations. ID Resolve is an exclusive product of AGIA, Inc.
- Iris Powered by GeneralicoreID Resolve partners with Iris Powered by Generali (formerly Generali Global Assistance, dba Iris) to support identity protection services. Iris is a pioneer in identity theft resolution, helping Americans stop identity thieves for nearly 20 years. The ID Resolve 360 identity theft insurance is underwritten by American Bankers Insurance Company of Florida, an Assurant company, under group policies issued for the benefit of Iris members.
- American Association of Petroleum Geologists (AAPG)minorAAPG members receive exclusive discounts on ID Resolve identity protection services. Annual plans start at $99 for individual coverage. Dedicated enrollment line: 1-855-531-5864.
- American Association of Professional Landmen (AAPL)minorAAPL members receive exclusive member pricing on ID Resolve services at less than half the cost of other plans available. Members shop through dedicated member portal.
- Association of Mature American Citizens (AMAC)minorAMAC partners with ID Resolve offering members exclusive discounts. AMAC members who enroll receive a 1-year AMAC membership extension. Dedicated enrollment line: 1-844-603-0563.
- American Massage Therapist Association (AMTA)minorAMTA members receive exclusive member pricing on ID Resolve identity protection services. Dedicated enrollment line: 1-866-803-6773.
- The Benevolent and Protective Order of Elks (ELKS)minorElks members receive exclusive member pricing on ID Resolve services at less than half the cost of other plans. Dedicated enrollment line: 1-855-295-9018.
- Florida RealtorsminorFlorida Realtors members receive exclusive member pricing on ID Resolve services. Dedicated enrollment line: 1-855-814-5467.
- Good SamminorGood Sam members receive exclusive member pricing on ID Resolve identity protection services. Dedicated enrollment line: 1-833-203-9231.
- Kiwanis InternationalminorKiwanis members receive exclusive member pricing on ID Resolve services. Dedicated enrollment line: 1-844-603-0560.
- Loyal Order of MooseminorMooseVIP members receive exclusive member pricing on ID Resolve services. Dedicated enrollment line: 1-888-293-4007.
- National Business League (NBL)minorNBL members receive exclusive member pricing on ID Resolve services. Dedicated enrollment line: 844-584-0284.
- National Rifle Association (NRA)minorNRA members receive exclusive member pricing on ID Resolve identity protection services. Note: NRA Member dues or contributions are not used for this promotion. Dedicated enrollment line: 1-855-842-4428.
- Society of Exploration Geophysicists (SEG)minorSEG members receive exclusive member pricing on ID Resolve services at less than half the cost of other plans. Members access through dedicated portal.
- Society of Petroleum Engineers (SPE)minorSPE members receive exclusive member pricing on ID Resolve services at less than half the cost of other plans. Members access through dedicated portal.
- Veterans of Foreign Wars (VFW)minorVFW members receive exclusive member pricing on ID Resolve identity protection services. Dedicated enrollment line: 1-833-203-9232.
- American Legion (Legionnaire Insurance Trust)minorAmerican Legion Legion Family members receive exclusive member pricing on ID Resolve services. Dedicated enrollment line: 1-844-413-6761.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
ID Resolve competitors and assessment
Company assessmentDirect peers
- Norton LifeLock (Gen Digital): Largest U.S. consumer identity theft protection brand (LifeLock) bundled with Norton 360 security suite; competes head-to-head on monitoring, resolution, and insurance-backed identity protection for individuals and families.
- Aura: Direct-to-consumer digital security and identity protection platform combining credit monitoring, VPN, antivirus, and $1M identity theft insurance; a fast-growing direct competitor in ID Resolve's core product category.
- IDShield (LegalShield): Identity theft protection service sold primarily through multi-level marketing and small-group/affinity channels, including legal/association partnerships — closely mirrors ID Resolve's channel-driven, membership-discounted distribution model.
- Allstate Identity Protection: National-scale identity protection offering (built on the InfoArmor acquisition) distributed through Allstate agents, employers, and affinity groups; mirrors ID Resolve's affinity-plus-insurance model with much larger brand and budget.
- Kroll Identity Theft Monitoring: Enterprise and high-net-worth identity theft monitoring and incident response service with a long-running resolution practice; competes in the resolution-quality dimension that ID Resolve emphasizes.
- PrivacyGuard: Consumer credit reporting, identity monitoring, and resolution subscription historically distributed through affinity/association channels — a closely comparable business model to ID Resolve.
Broad incumbents
- Experian IdentityWorks: Credit bureau-owned consumer identity protection service leveraging Experian's data assets, monitoring infrastructure, and resolution services; competes on bureau data depth and brand trust.
- Equifax ID Watchdog: Equifax-owned identity and credit monitoring product with up to $1M insurance; competes directly on bureau-driven monitoring and resolution, particularly through employer and association benefit programs.
- McAfee Identity Monitoring: Identity monitoring and protection feature bundled into the broader McAfee consumer security suite; competes on integrated security-plus-identity value proposition similar to Norton LifeLock.
Emerging players
- Trend Micro ID Security: Identity monitoring and dark-web exposure scanning offered alongside Trend Micro's consumer security products; partial overlap with ID Resolve 360's monitoring and digital security features.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ID Resolve social profiles
Digital presenceID Resolve financial estimates
Financial estimateRevenue estimate
Valuation estimate
ID Resolve leadership team
Management profileNumber of profiles
ID Resolve funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ID Resolve M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ID Resolve
What does ID Resolve do?
ID Resolve provides subscription-based identity theft protection and resolution services to individual consumers in the United States. Its two-tier offering — ID Resolve (resolution-only) and ID Resolve 360 (comprehensive monitoring plus resolution) — pairs a web-based monitoring portal with 24/7/365 U.S.-based certified resolution specialists who handle creditor notifications, credit freeze assistance, fraud alerts, emergency cash advances, medical identity theft, lost wallet assistance, and dispute follow-up. ID Resolve 360 adds proactive identity and credit monitoring, ScamAssist research, look-back searches, email health checks, instant alerts, and up to $1 million in identity theft insurance.
Is ID Resolve a public or private company?
ID Resolve is a private company. It is classified as corporate owned and is currently operating.
When was ID Resolve founded?
ID Resolve was founded in -1. It employs 11 to 50 people.
Where is ID Resolve based?
ID Resolve is headquartered in Phoenix, United States, in the North America region.
How does ID Resolve make money?
One revenue line is on record: subscription Memberships.
Who are ID Resolve's main competitors?
Direct peers on record are Norton LifeLock (Gen Digital), Aura, IDShield (LegalShield), Allstate Identity Protection, Kroll Identity Theft Monitoring and PrivacyGuard. Broad incumbents are Experian IdentityWorks, Equifax ID Watchdog and McAfee Identity Monitoring. Trend Micro ID Security is listed as an emerging player.
Does ID Resolve have an API?
No public API is recorded for ID Resolve.
What industry is ID Resolve in?
ID Resolve's product category is Identity Theft Protection Services. Its primary akta.pro industry code is FSAMALAE, Identity Verification (IDV) & Document Verification, with a secondary code of BPAFAFAD, Customer Data Platforms (CDP) & Identity Resolution. Its NAICS code is 561611 and its SIC code is 7320.