What JBi Digital does

JBi Digital is a London-based, full-service digital transformation agency founded in 2008 and operated through the legal entity James Blake Solutions Limited. The company offers an integrated suite of services spanning design (responsive web design, UX/UI, branding), development (web, e-commerce, CMS, mobile apps, web applications using open-source stacks including Drupal 10, WordPress, and PHP frameworks), digital promotion (SEO, paid search, social, email, video), and ongoing support (hosting, data migration, accessibility compliance, digital strategy). It targets enterprise clients and UK public sector bodies through a consultative, partnership-style sales motion with quote-based, project-specific pricing.

The agency serves a diversified enterprise roster that includes BBC, ITV, Channel 4, Rolls-Royce, Hitachi, Oxford University, Hovis, British Council, ITN, and Ofwat, with multiple multi-year retainers — notably Hitachi Europe (6+ years), Ofwat (since 2019), and Sanctuary Group/Vivant Care (since 2022). It holds ISO27001, Cyber Essentials Plus, Carbon Neutral (2023/24), and Crown Commercial Service supplier credentials that support public-sector bidding. Differentiated capabilities include a GDPR-compliant facial recognition integration built on Amazon Rekognition for education clients, a digital estate consolidation methodology (demonstrated by a 52-domain, 31-language Hitachi consolidation), and a Generative Engine Optimisation (GEO/AEO) advisory practice.

JBi generates revenue primarily through professional services engagements and managed support contracts, with no disclosed product/SaaS revenue, no external funding, and no parent company. Headcount is approximately 30+ based on named management and delivery roles spanning technology, design, delivery, PMO, and finance functions. The business operates from London's West End and serves clients in the UK, Middle East (UAE), North America, and Asia Pacific (Hong Kong).

Name

JBi Digital

Legal name

James Blake Solutions Limited

Website

https://www.jbidigital.co.uk/

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

JBi Digital is a London-based, full-service digital transformation agency founded in 2008, offering design, development, digital promotion, and ongoing support to enterprise clients and UK public sector bodies including Hitachi, BBC, Rolls-Royce, and Ofwat, with quote-based project pricing and no external funding.

Ownership category

akta.pro rank

Product category

Digital Agency Services

NAICS

Custom Computer Programming Services (541511), Graphic Design Services (541430), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Advertising (7310)

akta.pro primary industry

Web Content Management (WCM) & Experience Platforms (Content Services) (HDAEAGAK)

Keywords

• Digital transformation agency
• Web design services
• Web development services
• Digital marketing services
• Enterprise digital solutions

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Digital Design Services: User-centred web design including responsive design, interactive design, UX/UI design, branding, and print materials. Delivered as professional services with project-based pricing.
2. Web Development Services: Custom web development, e-commerce platforms, CMS implementation, mobile app development, and web applications. Bespoke development services using open-source technologies.
3. Digital Marketing Services: SEO, social media management, paid search campaigns, email marketing, digital copywriting, and video production services.
4. Ongoing Support & Maintenance: Long-term digital partnerships including hosting management, proactive support, data migration, digital compliance, and continuous improvement services.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

JBi Digital is a London-based full-service digital transformation agency delivering user-centred web design, bespoke web development (e-commerce, CMS, mobile apps, web applications), digital marketing (SEO, paid search, social, email, video), and ongoing digital support and maintenance. The agency also delivers AI-powered bespoke solutions, including a GDPR-compliant facial recognition app for the education sector and rapid-delivery digital platforms for enterprise clients. Engagements are sold as professional services and managed services on a project and retainer basis.

Product overview

JBi Digital is a full-service London digital transformation agency offering an integrated suite of services: design (responsive web design, interactive design, UX, branding, print), development (web development, e-commerce, CMS, mobile apps, web applications, web services), promotion (SEO, paid search, social media, email marketing, digital copywriting, video), and ongoing support (digital strategy, hosting, data migration, proactive support, digital compliance). The company also delivers AI-powered solutions including GDPR-compliant facial recognition integration for education and AI academy platforms. Services are offered as professional engagements rather than a SaaS product, with technology partnerships (Cloudflare, Mailchimp, WorldPay, Sage Pay) integrated where relevant to client needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Web Design Services User-centred responsive web design across iOS and Android phones, tablets, and other devices; interactive web design; UX design with market analysis, persona creation, and user testing; branding and print design. Sold as a professional service to enterprise, public sector, and charity clients.
• Web Development Services Bespoke web development, e-commerce platforms with integrated stock management, CMS development, mobile app development for iOS and Android, web applications, and web services and integration. Delivered using open-source technologies including Drupal 10, WordPress, and PHP frameworks.
• Digital Promotion Services Social media campaigns, SEO, PPC/paid search, email marketing, digital copywriting, and video marketing production. Delivered as a professional service to enterprise and public sector clients.
• Digital Support Services Digital strategy consulting, hosting management, data migration, proactive support, and digital compliance (accessibility, security, data protection, privacy). Sold as ongoing managed services and long-term partnerships to enterprise and public sector clients.
• AI Academy Platform (MBZUAI) Standalone, SEO-compliant digital recruitment platform for executive AI education programmes, featuring course, event, and programme showcases, a campaign hub for landing pages and lead tracking, and Arabic localisation capabilities. Built for Mohamed bin Zayed University of Artificial Intelligence.
• Drupal 10 Enterprise Platform (Vivant Care) Scalable enterprise corporate website platform built on Drupal 10 with modular architecture, decoupled editorial workflows, MFA integration, and WCAG 2.2 AA compliance. Designed for premium care brands requiring phased digital delivery and national-scale expansion.

Quantifiable outcome

• Zero to Live in 42 days: Complete premium platform delivered through peak holiday season
• +4 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• CloudflarecoreTechnology or IntegrationCloudflare provides internet security services and distributed domain name server services, sitting between the visitor and the hosting provider. Used for performance and security.
• RackspacecoreTechnology or IntegrationRackspace are leaders in website, app and email hosting services, offering support, IT infrastructure advisory and managed security solutions.
• AcunetixcoreTechnology or IntegrationAcunetix is the leading web vulnerability scanner providing cost-effective Vulnerability Assessment and Penetration Testing (VAPT) solutions.
• UK FastcoreTechnology or IntegrationUKFast is a leading managed hosting and colocation provider in the UK, providing dedicated server hosting, critical application hosting, and cloud hosting solutions.
• HyvecoreTechnology or IntegrationHyve delivers mission-critical, custom, complex managed hosting configurations backed with superior customer service.
• Amazon Web Services (AWS) / Amazon RekognitioncoreTechnology or IntegrationUsed Amazon Rekognition, an AI cloud-based SaaS computer vision platform, for facial recognition integration in the school communication app project.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Torchbox: Oxford-based digital agency specialising in Drupal, WordPress, and Umbraco CMS builds for charities and enterprise. Closest direct peer given Drupal specialisation, similar size, and UK enterprise/charity client mix.
• Nomensa: Bristol-based UX and accessibility-focused digital agency. Comparable mid-sized UK firm with strong WCAG/accessibility positioning and enterprise public-sector clients.
• Cyber-Duck: London-based digital agency of similar size offering web design, development, and digital strategy. Closely comparable UK digital transformation agency serving enterprise clients.
• Clearleft: Brighton-based digital agency of similar size offering UX strategy, design, and development. Comparable boutique UK agency serving enterprise and public-sector clients with a research-driven approach.
• Reason Digital: Manchester-based digital agency focused on digital transformation for charities and purpose-driven organisations. Comparable size and overlap with JBi's charity/NGO segment work.
• MMT Digital: Manchester-based digital agency offering web development, custom software, and digital strategy. Comparable size and service mix targeting UK enterprise and public-sector clients.

Broad incumbents

• AKQA: Global design and innovation agency within WPP. Competes for enterprise digital experience, brand, and CMS-driven projects similar to JBi's enterprise offering, with significantly larger scale.
• Dept Agency: Larger international digital agency offering end-to-end design, development, and marketing services. Overlaps with JBi on enterprise digital transformation and CMS-driven web builds at greater scale.
• Publicis Sapient: Global digital transformation arm of Publicis. Competes for the same enterprise digital estate consolidation and platform modernisation RFPs as JBi, though typically at much larger scale.
• Deloitte Digital: Global consulting firm's digital transformation practice. Competes for the same large enterprise digital consolidation and public-sector transformation mandates JBi targets, but with vastly larger delivery capacity and audit-grade compliance posture.

Market position

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights4 records

Customer concentration

• Xx.com/JBi_Digital
• LinkedInlinkedin.com/company/jbidigital
• Instagraminstagram.com/jbi_digital

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JBi Digital