MET Technologies

What MET Technologies does

MET Technologies Pvt. Ltd. is a privately held India-based BPO and IT services company headquartered in Kolkata, founded in 2010. The company operates across six service lines: business process outsourcing (telecom, financial services, customer care, and survey operations), custom software development (including CRM applications and enterprise integration), web development, mobile app development for iOS, Android, and Windows platforms, graphic design, and digital marketing services covering SEO, social media marketing, and PPC advertising.

The company is structured as MET Technologies Pvt. Ltd., a private limited company incorporated in India with no disclosed parent, subsidiaries, institutional investors, or external funding rounds. Headcount is reported at 501-1000 employees, all operating from the Kolkata headquarters. The technology stack consists of conventional software, web, and mobile development practices with no disclosed APIs, SDKs, third-party integrations, or AI/ML capabilities. Certifications include NASSCOM membership, ISO 27001 for information security management, and BRIT QUALIS quality certification.

The business model is project-based and contract-based professional services and managed services delivery, with no publicly disclosed pricing. GTM is sales-led and direct, targeting international enterprise and mid-market clients in the UK, USA, Canada, Australia, Romania, and Panama, alongside domestic Indian clients. Customer evidence is skewed toward SMBs (website testimonials from individuals and small businesses), with no named enterprise anchor logos disclosed. Revenue is not publicly disclosed, no management team is listed, and no recent funding, M&A, or leadership change activity is on record.

Name

MET Technologies

Legal name

MET Technologies Pvt. Ltd.

Website

https://met-technologies.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

501–1,000 employees

Short description

MET Technologies is a privately held India-based BPO and IT services firm in Kolkata, offering BPO, software, web, mobile app, graphic design, and digital marketing services to SMB and mid-market clients across India, the UK, US, Canada, Australia, Romania, and Panama.

Ownership category

akta.pro rank

Product category

IT and BPO Outsourcing Services

NAICS

Telephone Call Centers (56142), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Management Consulting Services (54161)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Help Supply Services (7363)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

akta.pro secondary industries

General Customer Service (Order/Account/Inquiries) (BPAAABAA), Sales Support & Customer Retention (Upsell, Win-back, Loyalty) (BPAAABAB), CRM Managed Services & Support (BPAEAGAD), ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

Keywords

• Business Process Outsourcing
• Custom Software Development
• Mobile App Development
• Digital Marketing Services
• Web Development Services

Headquarters

HQ city

Kolkata

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. BPO Services: Business process outsourcing services including telecom, financial services, customer care, and survey operations. The company sees customers as invited guests and focuses on improving every essential facet of the customer experience.
2. Software Development: Custom software development, CRM application development, enterprise application integration, software product development. Focus on reducing expenses while delivering quality products within estimated schedules.
3. Digital Marketing Services: Digital marketing services including SEO, SMM, PPC advertising on Google AdWords and Bing, providing marketing strategies for competitive market advantage.
4. Web and Mobile Development: Website development, mobile app development for iOS, Android, Windows platforms, and graphic design services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

MET Technologies provides business process outsourcing (BPO) and IT services to international clients. Its core offerings include BPO services (telecom, financial services, customer care, survey operations and telemarketing), custom software development (including CRM and enterprise application integration), web development, mobile app development for iOS, Android and Windows, graphic design, and digital marketing services (SEO, SMM, PPC). The company is headquartered in Kolkata, India and serves clients across India, the UK, the USA, Canada, Australia, Romania and Panama.

Product overview

MET Technologies is a BPO and KPO company offering a portfolio of six core services: BPO Services (telecom, financial services, customer care, and survey operations), Software Development (custom applications, CRM, enterprise integration), Web Development (customer-oriented websites), Mobile App Development (iOS, Android, Windows platforms), Graphic Design (logo and branding), and Digital Marketing (SEO, SMM, PPC). These services are delivered as independent offerings rather than an integrated platform, targeting global clients primarily in India, UK, and Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• BPO Services Business Process Outsourcing (BPO) services for telecom companies, financial institutions, customer service operations and survey/market research firms, including tailored telemarketing outsourcing and call center operations. Delivered to international enterprise clients as well as Indian domestic customers.
• Software Development Custom software development services covering CRM application development, enterprise application integration, business workflow assessment, and implementation of tailored software products intended to reduce business expenses and deliver quality within estimated schedules. Targeted at businesses seeking bespoke applications.
• Web Development Website design and development services producing customer-oriented, business-driven websites. Delivered globally across the UK, USA, Canada, Panama, Australia, Romania and India for clients needing a web presence.
• Mobile App Development Mobile application development for iOS, Android, and Windows platforms. Builds commercial and non-commercial apps with experience submitting to the Google Play Store and App Store, targeting businesses seeking app products.
• Graphic Design Logo design and commercial graphic design services for branding. Delivers custom logo outlines with 3-4 concept options within 3-5 business days, targeting clients needing branding assets alongside web or app projects.
• Digital Marketing Digital marketing services including Search Engine Optimization (SEO), Social Media Marketing (SMM), and Pay Per Click (PPC) advertising on Google AdWords and Bing, designed to provide clients with competitive market advantage.

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Genpact: Large NYSE-listed India-headquartered BPO and digital transformation services firm. Directly comparable to MET Technologies on the BPO customer-care and financial-services verticals, but operates at vastly larger scale with global delivery centers.
• Teleperformance: Global leader in omnichannel customer experience management and call-center outsourcing. Comparable to MET Technologies' BPO customer-care and telemarketing offerings, though operates at hyperscale with 400,000+ employees worldwide.
• Infosys BPM: BPO arm of Infosys, providing customer service, finance & accounting BPO, and sourcing/procurement services. Comparable on IT-outsourcing and BPO verticals, with vastly deeper enterprise credentials and a global delivery footprint.
• Concentrix: Major global customer experience BPO with large India operations. Directly comparable on customer-care and telemarketing offerings, though operates at substantially greater scale and with deeper enterprise relationships.

Direct peers

• WNS Holdings: India-based BPO/KPO firm serving telecom, financial services, and customer-care verticals globally. Closest like-for-like peer to MET Technologies on vertical mix, target verticals, and offshore delivery model — though materially larger and publicly listed.
• Firstsource Solutions: India-headquartered BPO and IT services firm focused on customer care, financial services, and telecom — same target verticals as MET Technologies, with comparable offshore delivery positioning.
• Hinduja Global Solutions (HGS): India-based BPO and digital services company serving telecom, financial services, and consumer verticals across multiple geographies. Closely comparable to MET Technologies on customer-care, telemarketing, and offshore delivery mix.

Regional players

• Mindtree: India-based IT services and digital transformation firm offering custom software, CRM, and digital engineering services. Comparable to MET Technologies on the custom software / web / mobile development portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mettechnologiespvtltd
• Xx.com/mettechnologis

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MET Technologies