New Hope Community

What New Hope Community does

New Hope Community, Inc. is a 501(c)(3) nonprofit organization founded in 1975 by Dan Berkowicz in Loch Sheldrake, New York, that supports individuals with intellectual and developmental disabilities (I/DD). It operates approximately 40 residential settings (11 on the Loch Sheldrake campus and the balance in community apartments, houses, and condominiums) and delivers a comprehensive service portfolio including Residential Services, Day Habilitation (LAC and Without Walls/WOW), Supported Employment (SEMP), Community Habilitation, Health Services, Behavioral Services, Holistic Wellness, the Hope Farm permaculture agricultural program, the New Hope Knights Special Olympics athletic teams, and the Living Arts Center. With over 700 staff, it is one of the largest employers in Sullivan County and serves individuals across an age range of 21 to 96+ years. The organization operates a separate SHS (Select Human Services) Division in Pleasantville, NY, extending its reach into Westchester County.

The technology stack is operational rather than differentiated: iCare Manager serves as the Electronic Health Record and case management platform, and Facility Dude supports facilities management. There is no mobile application, no public API or SDK, and no AI/ML infrastructure disclosed. Service delivery is in-person and labor-intensive, organized around direct-support professionals (DSPs), clinical staff, and program coordinators. The organization emphasizes person-centered planning, community integration, and self-direction, with notable partnerships such as the Sullivan County Community College (and SUNY Sullivan) agricultural program and statewide advocacy through ANCOR and the New York Alliance for Inclusion and Innovation.

The business model is primarily government-reimbursement driven under New York State's OPWDD (Office for People with Developmental Disabilities) Medicaid framework, with services accessed through the state's eligibility and application process rather than direct consumer purchase. Pricing is not publicly disclosed as it follows negotiated state reimbursement rates. A secondary revenue stream comes from charitable giving through the NHC Foundation, Inc. (a separate 501(c)(3)), encompassing individual donations, corporate gifts, planned giving (Legacy Circle), recurring gifts (1975 Club), event fundraising (5K, CycleAbility), and select Empire State Development grants for specific initiatives such as Trackchairs and Hope Farm capital improvements. The organization has no private equity, venture capital, or parent company involvement and is governed by an independent Board of Directors that includes elected self-advocates.

Name

New Hope Community

Legal name

New Hope Community, Inc.

Website

https://newhopecommunity.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

501–1,000 employees

Short description

New Hope Community is a 501(c)(3) nonprofit founded in 1975 in Loch Sheldrake, New York, serving individuals with intellectual and developmental disabilities through residential, day habilitation, employment, health, and wellness programs, primarily funded by New York State OPWDD Medicaid.

Ownership category

akta.pro rank

Product category

Intellectual and Developmental Disability Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Intellectual and Developmental Disability Facilities (62321), Residential Intellectual and Developmental Disability Facilities (623210)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Intellectual disability services
• Developmental disability support
• Residential habilitation services
• Supported employment programs
• Nonprofit human services

Headquarters

HQ city

Loch Sheldrake

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Government Program Funding: Primary revenue from Medicaid and OPWDD (Office for People with Developmental Disabilities) state funding. Services are funded through state-administered programs for individuals with intellectual and developmental disabilities who qualify through the application process.
2. Donations and Fundraising: Charitable contributions from individuals, corporations, and foundations through various giving programs including the NHC Foundation, annual campaigns, planned giving, and special events.
3. Empire State Development Grants: State grants for specific initiatives such as Trackchairs and capital improvements at Hope Farm

Go-to-market motion1 record

Distribution channels1 record

Marketing channels11 records

Core offering

New Hope Community provides residential, day habilitation, supported employment, community habilitation, health and behavioral services to approximately 350 individuals with intellectual and developmental disabilities across more than 30 residences in Sullivan County, New York. Services are funded primarily through New York State OPWDD and Medicaid, with supplemental donor and grant support, and span specialty programs such as Hope Farm (horticulture), equestrian services, and the New Hope Knights community program.

Product overview

New Hope Community is a human services organization providing comprehensive support for individuals with intellectual and developmental disabilities (I/DD). The organization operates a platform of interconnected services including Residential Services (with ~40 residential settings both on campus and in the community), Day Habilitation programs (LAC and the Without Walls/WOW community-based program), Supported Employment (SEMP), Health Services, Behavioral Services, Holistic Wellness, Community Habilitation, Hope Farm (permaculture agricultural program), the New Hope Knights Special Olympics athletic team, and the SHS Division for expanded human services. The organization serves individuals from age 21 to 95+ across New York State, primarily in Sullivan County, with approximately 700 staff members supporting residents in campus-based and community-based settings. Founded in 1975, the organization emphasizes person-centered planning, self-direction, and community integration.

Differentiator

Problem solved

Functional benefit

Brands

• SHS Division: Select Human Services Division providing enhancing skills, fostering independence and developing relationships within communities
• New Hope Knights
• Hope Farm
• FOCUS Annual Report
• Legacy Circle
• Andrew's Garden
• 1975 Club

Products and services

• Residential Services OPWDD-certified residential habilitation services delivered across 30+ homes in Sullivan County, NY, providing 24-hour supervised housing and individualized support for individuals with intellectual and developmental disabilities.
• Day Habilitation - Learning Activity Center (LAC) Center-based day habilitation program offering structured activities, skills development, and community outings for individuals with I/DD at the organization's main Loch Sheldrake campus.
• Day Habilitation - Without Walls (WOW) Community-based day habilitation program emphasizing volunteerism, community outings, and real-world skill-building outside the facility for individuals with I/DD, including the Liberty expansion site.
• Supported Employment (SEMP) Supported Employment program helping individuals with I/DD obtain and maintain community-based competitive employment through job coaching, employer matching, and ongoing support.
• Holistic Wellness In-house integrated health and wellness services supporting the medical, behavioral, and therapeutic needs of individuals served across residential and day programs.
• Behavioral Services Clinical behavioral services, including counseling and behavioral support planning, integrated into residential and day program offerings for individuals with I/DD.
• Community Habilitation Community habilitation services delivered in natural settings, supporting skill development, independence, and community integration for individuals with I/DD.
• Hope Farm Horticulture therapy and vocational program offered in partnership with SUNY Sullivan, providing plant care, nursery work, and community-supported agriculture experiences for individuals with I/DD.
• New Hope Knights Specialty community program supporting individuals with I/DD in inclusive recreational, social, and civic-engagement activities under the New Hope Knights banner.
• SHS Division Specialized Human Services division providing targeted supports within New Hope Community's broader I/DD service portfolio.
• Living Arts Center Living Arts Center offering arts-based programming, creative expression, and person-centered arts engagement for individuals with I/DD.
• Family & Friends Network Family-led support network connecting families and friends of individuals served by New Hope Community, providing peer support and advocacy.
• Select Connects Community connecting program supporting individuals with I/DD through tailored connections to community resources, activities, and supports.

Quantifiable outcome

• Individuals learning to live independently and pursue employment
• +1 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Sullivan County Community College (SCCC)coreStrategic or Co-development Partner · 21 October 2016New Hope Community partners with Sullivan County Community College for its agricultural program. The college approached New Hope to farm 3 acres behind the college using sustainable permaculture methods. Students and faculty participate in the farming operations, creating educational and employment opportunities. The partnership includes volunteers from the college community and creates a CSA (Community Supported Agriculture) concept.
• Office for People with Developmental Disabilities (OPWDD)coreOthersNew York State agency responsible for coordinating services for people with developmental disabilities. OPWDD funds services through a network of approximately 750 nonprofit service provider agencies. New Hope Community operates as a state-funded provider under OPWDD's oversight.
• ANCOR (American Network of Community Options and Resources)minorStrategic or Co-development PartnerNational advocacy organization for over 50 years supporting the critical role service providers play in enriching lives of people with I/DD. New Hope Community participates in ANCOR advocacy efforts, particularly around Medicaid protection and workforce issues.
• New York Alliance for Inclusion and InnovationminorStrategic or Co-development PartnerStatewide alliance of organizations working toward inclusion of individuals with disabilities. New Hope participates in advocacy efforts coordinated through this organization.
• Special Olympics New YorkcoreStrategic or Co-development PartnerNew Hope Knights athletic teams participate in Special Olympics New York events including the Buffalo Bowl championship football game and other statewide competitions in bocce, basketball, golf, equestrian, bowling, volleyball, track & field, flag football, and darts.
• LIFEPlan CCO NYminorOthersCare Coordination Organization formed in 2018 as part of New York State's Health Home model for people with intellectual and developmental disabilities. Collaborates with service providers.
• SUNY SullivancoreStrategic or Co-development PartnerPartnership with local community college for Hope Farm agricultural program. Students participate in farming activities and gain hands-on experience.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• YAI (Young Adult Institute): Large New York-based nonprofit providing residential, day, employment, and clinical services for people with I/DD across multiple counties — directly comparable in funding model (Medicaid/OPWDD), service breadth, and population served.
• Ability Beyond: New York/CT-based nonprofit operating residential, day, employment, and behavioral health services for I/DD — directly comparable operating model and population.
• AHRC New York City: NYC-based 501(c)(3) providing OPWDD-funded residential, day habilitation, and family support for I/DD individuals — same regulatory/funder ecosystem, similar program structure, and overlapping population.
• Wildwood Programs (dba Wildwood): New York State nonprofit providing residential, day habilitation, and special education services for I/DD individuals — directly comparable program structure and Medicaid/OPWDD funding.
• ADAPT Community Network: NYC-area nonprofit providing OPWDD-funded residential, day habilitation, and clinical supports for people with I/DD — direct functional peer with comparable scale and service array.
• HeartShare Human Services of NYC: Long-standing NY nonprofit delivering residential, day, employment, and family services to individuals with I/DD — nearly identical funding mix (OPWDD/Medicaid), program lineup, and nonprofit governance model.
• Life's Worc: Long Island-based nonprofit serving I/DD individuals through residential, day, and employment programs funded by NY State — comparable program mix and funding model.

Regional players

• Clearbrook (Abilities of Northwest New Jersey): NJ-based nonprofit operating residential, day, and employment services for I/DD — comparable service model in a neighboring state, useful as a regional benchmark even if no direct NY overlap.

Emerging players

• Community Options, Inc. National nonprofit developing residential and day supports for I/DD individuals through state Medicaid systems — same population and funding architecture, with operations partly overlapping in NY.

Broad incumbents

• The Arc New York: Statewide chapter network supporting I/DD services and advocacy across NY, including OPWDD-funded residential and day programs — broader reach than New Hope but serves the same population with overlapping programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/NewHope1975
• YouTubeyoutube.com/user/newhopecommunity1
• Facebookfacebook.com/New-Hope-Community-Inc-110728262520
• LinkedInlinkedin.com/company/new-hope-community-inc-
• Instagraminstagram.com/newhope1975
• TikToktiktok.com/@newhope1975

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Hope Community