Maine Water

Name

Maine Water

Legal name

Maine Water, Inc.

Website

https://mainewater.com

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

11–50 employees

Short description

Maine Water is a PUC-regulated public water utility and subsidiary of H2O America (Nasdaq: HTO) serving more than 32,000 customers across 21 Maine communities. It operates 12 water systems and ~600 miles of pipe, with revenue from regulated water rates, the Linebacker protection plan, and municipal billing contracts.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory) (EUANAAAG)

akta.pro secondary industries

Water Resources & Watershed Protection (BPAGAGAK), Water & Wastewater Compliance (NPDES/Stormwater, Pretreatment, Drinking Water/SDWA) (EUAHABAB)

Keywords

• Water utility services
• Drinking water treatment
• Water distribution systems
• Municipal water operations
• Wastewater billing services

Headquarters

HQ city

Clinton Township

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Water Utility Services: Regulated water utility providing water service to more than 32,000 customers in 21 Maine towns. Revenue comes from water rates approved by Maine Public Utilities Commission. Most residential customers billed quarterly, with some larger business customers billed monthly.
2. Linebacker Protection Program: Optional residential service line protection plan at $94/year covering repairs or replacement of leaking underground water service lines up to $10,000 in annual coverage
3. Municipal Billing Services: Contracted billing and customer service support for municipal wastewater operations, such as the City of Biddeford sewer customers

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Maine Water is a regulated public water utility that collects, treats, and distributes drinking water to more than 32,000 customers across 21 Maine towns through 12 public water systems and nearly 600 miles of distribution pipe. Beyond core water service, the company offers the Linebacker residential service line protection plan, an income-based affordability program (WRAP), contracted municipal water system operations, sewer billing services for municipalities, water quality testing, and conservation partnerships.

Product overview

Maine Water is a public water utility providing core water service (drinking water collection, treatment, and distribution) and fire protection to more than 32,000 customers in 21 Maine towns. The company operates 12 public water systems through nearly 600 miles of pipe. The product portfolio includes core water utility service, supplemented by the Water Residential Affordability Program (WRAP) offering 22% discounts for income-eligible customers, the Linebacker Protection Plan ($94/year) covering residential water service line repairs up to $10,000, rain barrel discount programs, comprehensive billing and customer service (including sewer billing for municipalities), water quality testing and reporting (110,000+ tests annually), and an interactive lead service line inventory mapping tool. The company is a subsidiary of H2O America and is regulated by the Maine Public Utilities Commission.

Differentiator

Problem solved

Functional benefit

Brands

• Linebacker Protection: A water service line protection program covering repairs up to $10,000 annually for water service line leaks from the curb valve up to and including the first shutoff valve in the house.

Products and services

• Water Service (Core Utility)
• Linebacker Protection Plan
• Municipal Sewer Billing and Customer Service
• Municipal Water System Operation and Maintenance

Quantifiable outcome

• 110,000+ water quality tests conducted annually on 120+ water quality parameters
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• City of BiddefordcoreStrategic or Co-development Partner · 18 December 2025City contracted Maine Water Company to handle all billing, collection, and customer service inquiries for the city's wastewater operations. Complex changeover required migrating large amounts of information to Maine Water's billing system. Maine Water's customer satisfaction ratings average nearly 90%.
• Maine Coast Heritage Trust (MCHT)coreStrategic or Co-development Partner · 15 September 2025Partnership to permanently conserve 257 acres of forest and open space in a key watershed area of the Saco River in western Biddeford. The protected land includes 4,000 feet along Swan Pond Brook and vital habitat for Maine's native species. Agreement has full support from City of Biddeford. MCHT is a nonprofit land conservation organization protecting vital coastal lands and waters in Maine.
• Coastal Mountains Land TrustcoreStrategic or Co-development Partner · 19 September 2024Decade-long partnership protecting more than 1,500 acres of open space on Maine's midcoast, including Mirror Lake and Grassy Pond which are important sources of drinking water for six coastal communities. Added 29 acres on Spruce Mountain in September 2024. Maine Water also donated $10,000 to fund continued conservation work.
• Town of BerwickcoreStrategic or Co-development Partner · 10 January 2023Town contracted Maine Water for day-to-day operation and maintenance of the town's water system, including treatment facility, water mains, billing, and other key functions. Berwick citizens continue to legally own the water system; town sets rates and owns distribution infrastructure.
• Trout UnlimitedminorStrategic or Co-development Partner · 1 January 2023Partnership to remove the Frost Gully Dam in Freeport, allowing Frost Gully Brook to return to its natural state. Dam removal helps restore cold-water stream habitat for Brook Trout and 'salters'. Also partnered with Freeport Conservation Trust on this initiative.
• Freeport Conservation TrustminorStrategic or Co-development Partner · 1 January 2023Partnered with Maine Water and Trout Unlimited to remove Frost Gully Dam and restore Frost Gully Brook to its natural state after more than 100 years.
• Upcycle ProductsminorGTM or Marketing PartnerPartnership to offer Maine Water customers the opportunity to purchase upcycled rain barrels at a discounted rate through Upcycle Products' website. Rain barrels allow customers to collect roof runoff for watering plants, lawns, and car washing.

Scale indicators13 records

Recent moves8 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mainewater
• Xx.com/mainewater
• Facebookfacebook.com/MaineWater

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maine Water