Jewish Family Service of Cincinnati

What Jewish Family Service of Cincinnati does

Jewish Family Service of Cincinnati (JFS), founded in 1945 and headquartered at 9395 Kenwood Road in Blue Ash, Ohio, is a private nonprofit charitable organization delivering a broad portfolio of human and social services to the Greater Cincinnati community, with particular focus on Jewish families and seniors. Its operating units span Older Adult Services, Food & Financial Support, Youth and Adult Mental Health Services, Immediate Assistance, and Post-Adoption Services, supported by dedicated facilities including the Heldman Family Food Pantry (serving 200+ households annually as the only regional pantry offering both kosher and non-kosher foods including meat), the Barbash Family Vital Support Center, and signature programs such as the Dr. Samuel S. Rockwern Passover Delivery Project and K'vod Connect, a senior-isolation program recognized by the Tristate Association for Professionals in Aging. Specialized arms include the Center for Holocaust Survivors (one of 23 PCTI-funded organizations nationally, serving nearly 200 survivors) and the Tablets & Technology Program (92 graduates, honored by JFNA).

JFS operates a hybrid revenue model that combines foundation/federation grants (Jewish Federation of Cincinnati, Jewish Foundation of Cincinnati, Rockwern Charitable Foundation, Conference on Jewish Material Claims Against Germany), United Way partner-agency funding, and individual donations with a fee-for-service social enterprise, StarPoint Home Care, acquired in November 2019 from the Cedar Village divestiture. StarPoint provides 24/7 in-home caregiving to older adults and routes profits back to the JFS mission. GTM is entirely community-led: referrals flow through synagogues, the Jewish Federation network, United Way, partner agencies, and word of mouth, and services are delivered in-person across the office, in client homes, and at partner venues such as the HUC-JIR community garden and Mayerson JCC. The organization's underlying technology is a standard nonprofit case management and client-tracking stack with no public or partner API and no AI components.

JFS is governed by an independent board and operates without parent-company or PE ownership. In April 2026 it earned a three-year CARF International accreditation, and in June 2026 it announced a CEO transition with COO Linda Kean and Chief Services Officer Ann Sutton Burke named Interim Co-CEOs following Liz Vogel's retirement effective August 28, 2026.

Name

Jewish Family Service of Cincinnati

Legal name

Jewish Family Service of the Cincinnati Area

Website

https://jfscinti.org

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

101–250 employees

Short description

Jewish Family Service of Cincinnati is a 1945-founded nonprofit in Blue Ash, Ohio that delivers social services — including food assistance, mental health counseling, senior care, and home caregiving — to the Greater Cincinnati Jewish community and broader region, funded through federation grants, United Way, donations, and its StarPoint Home Care social enterprise.

Ownership category

akta.pro rank

Product category

Non-profit Social Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGAEAH), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)

Keywords

• Social services
• Mental health counseling
• Senior care services
• Food assistance program
• Community social work

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Foundation and Federation Grants: Primary funding from Jewish Federation of Cincinnati, Jewish Foundation of Cincinnati, Rockwern Charitable Foundation, and Conference on Jewish Material Claims Against Germany grants
2. United Way Support: United Way of Greater Cincinnati provides funding as a partner agency
3. Individual Donations: Charitable contributions from individuals in the community

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Jewish Family Service of Cincinnati is a non-profit social services organization that delivers community-based support including older adult services, food and financial assistance, mental health counseling, post-adoption services, and 24/7 personal caregiving through its social enterprise StarPoint Home Care. The agency serves individuals and families across the Greater Cincinnati region with culturally responsive programs, while operating specialized initiatives such as the Center for Holocaust Survivors and the Heldman Family Food Pantry.

Product overview

Jewish Family Service of Cincinnati is a social services organization offering a comprehensive portfolio of community support programs. The organization operates core services including Older Adult Services, Food & Financial Support, Youth and Adult Mental Health Services, Immediate Assistance, and Post-Adoption Services. Key facilities include the Heldman Family Food Pantry and Barbash Family Vital Support Center. Signature programs include the Dr. Samuel S. Rockwern Passover Delivery Project, K'vod Connect (senior isolation prevention), and Tablets & Technology (Holocaust survivor technology training). Through its social enterprise StarPoint Home Care, JFS provides 24/7 caregiving services with profits supporting the mission. The Center for Holocaust Survivors provides specialized care management for approximately 200 survivors. All services are guided by values of compassion, integrity, and excellence, serving individuals and families from all walks of life in the Cincinnati community.

Differentiator

Problem solved

Functional benefit

Brands

• StarPoint Home Care: 24/7 personal caregiving services for older adults, formerly known as Cedar Village Home Care
• AgeWell Cincinnati
• Heldman Family Food Pantry
• Barbash Family Vital Support Center
• K'vod Connect

Products and services

• StarPoint Home Care Social enterprise offering 24/7 in-home personal care, homemaking, and companion services for older adults and individuals needing daily living support in the Greater Cincinnati region.
• Youth Mental Health Program Counseling and mental health services tailored to children, teens, young adults, and their families facing emotional, behavioral, or developmental challenges.
• Older Adult Services Programs supporting older adults to age in place, including case management, care coordination, kosher meals, and social engagement.
• Adult Mental Health Services Individual, couples, and family counseling and therapy services for adults experiencing mental health, relationship, or life transition challenges.
• Heldman Family Food Pantry On-site food pantry distributing groceries and kosher food items to community members experiencing food insecurity.
• Post-Adoption Services Counseling, education, and family support for adoptive families and individuals navigating post-adoption adjustment.
• Center for Holocaust Survivors Specialized case management, financial assistance, and supportive services for Holocaust survivors in the region, funded in part by the Claims Conference.
• Barbash Family Vital Support Center Immediate financial assistance program providing emergency support to community members facing crisis situations.
• K'vod Connect Program supporting older adults with technology, social connection, and engagement to reduce isolation and promote independence.

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• Jewish Federation of CincinnaticoreStrategic or Co-development PartnerPrimary partner agency providing funding, coordination, and strategic alignment for community services. The Federation supports JFS programs and helps connect the organization to community resources and needs.
• United Way of Greater CincinnaticoreStrategic or Co-development PartnerPartner agency receiving funding support through United Way campaigns. Provides financial resources and community referral network connections.
• Hebrew Union College-Jewish Institute of Religion (HUC-JIR)coreStrategic or Co-development PartnerCommunity garden partnership providing space and programming for the JFS community garden initiative, offering therapeutic and educational opportunities for clients.
• Freestore FoodbankcoreStrategic or Co-development PartnerFood sourcing partnership providing inventory for the kosher food pantry and food assistance programs. Enables bulk purchasing and distribution of food supplies.
• Mayerson JCCsupportingStrategic or Co-development PartnerVarious collaborative programs and service delivery at the Jewish Community Center facility, serving as a venue for community programming.
• Jewish Home (Cedar Village)supportingImplementation/ SI/ Consulting PartnerJFS served as advisors on the sale of Cedar Village senior living community, providing expertise on senior care transitions.
• StarPoint Home Care (formerly Cedar Village Home Care)coreOthersFormer Cedar Village Home Care acquired by JFS to expand home care service offerings. Now operating as StarPoint Home Care under JFS umbrella.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Jewish Family & Children's Service of San Francisco: Another JFS-affiliated social services agency serving a regional Jewish community with an integrated portfolio of senior, mental health, food, and case management services. Directly comparable in mission, funding mix (federation/United Way/foundation), and integrated service model.
• Jewish Family Service of Los Angeles: Larger JFS agency offering mental health, senior, refugee, and food assistance services with similar federation and foundation funding. Closest large-scale analog to JFS Cincinnati's integrated service portfolio.
• Jewish Family & Children's Service of Greater Boston: JFS-affiliated agency providing mental health, aging, and family services with comparable hybrid funding. Strong peer because of overlapping senior services, mental health counseling, and case management offerings.
• Jewish Family Service of Metropolitan Detroit: Mid-size JFS agency operating senior, mental health, and family services in a regional market. Directly comparable in scale and service mix to JFS Cincinnati.

Others

• Jewish Federation of Cincinnati: JFS Cincinnati's primary funder and ecosystem partner, also funding other beneficiary agencies. Not a direct competitor but a critical ecosystem comparator for funding dynamics and community reach.
• Freestore Foodbank: JFS's food sourcing partner and a major Greater Cincinnati food assistance provider. Comparable in the food pantry vertical and critical ecosystem partner for kosher food procurement.

Regional players

• Talbert House: Large Cincinnati-area social services nonprofit offering mental health, addiction, and family services. Comparable regional nonprofit peer with overlapping behavioral health and family support programming.
• Lighthouse Youth Services: Cincinnati-based nonprofit providing youth and family services including mental health and housing. Overlaps with JFS's youth mental health and immediate assistance programming in the same geography.
• Council on Aging of Southwestern Ohio: Regional aging services agency affiliated with JFS via partner logo on Cincinnati Jewish community sites. Provides senior referral and care management services that overlap with JFS's Older Adult Services and AgeWell Cincinnati.

Emerging players

• Visiting Nurse Association of Greater Cincinnati: Home health and personal care provider operating in the same geography as JFS's StarPoint Home Care subsidiary. Comparable in-home caregiving delivery model and overlapping senior client base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/jfscincinnati
• Facebookfacebook.com/jfscinti
• LinkedInlinkedin.com/company/jewish-family-service-of-cincinnati/about

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jewish Family Service of Cincinnati