New Day Recovery

What New Day Recovery does

New Day Recovery is a private, for-profit addiction treatment center headquartered in Niles, Ohio, operating since 2015 as part of the Recovery Management Services and Affiliates (RMS) parent organization. The company delivers a full continuum of substance use disorder (SUD) care including medical detox, gender-specific residential treatment (men's high- and low-intensity programs, women's residential with all-female staff), Partial Hospitalization Programs (PHP), outpatient rehab, Medication-Assisted Treatment (Buprenorphine, Naltrexone, Suboxone), and dual diagnosis services for co-occurring mental health conditions. Its clinical backbone is 24/7 medical supervision during withdrawal management, supported by individual and group counseling, 12-step facilitation, trauma-informed care, and holistic modalities (yoga, meditation, art therapy, massage, salon services).

The business generates revenue by billing insurance — primarily Ohio Medicaid and major commercial payors (Aetna, Cigna, United Healthcare, Medical Mutual, Molina, Caresource) — for clinical services rendered across five Ohio facilities in Niles, Rogers, Newton Falls, Boardman, and Austintown, plus 150+ Ohio Recovery Housing Certified beds operated through sister organization Recovery Housing Ohio. The 24/7 admissions line (launched August 2024) and same-day/next-day intake are the primary patient acquisition channels, supplemented by healthcare provider referrals and an alumni program for post-discharge engagement. The company is privately held with no disclosed funding rounds, revenue, or institutional investors; key leadership is Josh Pontius (Executive Director) and Sydney Williams (Chief Development Officer). CARF accreditation, HIPAA compliance, and adherence to 42 CFR Part 2 (federal substance abuse patient confidentiality rules) underpin its regulatory standing.

Name

New Day Recovery

Legal name

New Day Recovery

Website

https://newday-recovery.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

New Day Recovery is a private Northeast Ohio addiction treatment center operating five facilities under parent RMS, providing 24/7 medical detox, gender-specific residential treatment, PHP, outpatient, MAT, and recovery housing billed through Ohio Medicaid and commercial insurance.

Ownership category

akta.pro rank

Headquarters

HQ city

Ohio

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing addiction treatment services including medical detox, residential treatment, and outpatient programs. Services are primarily billed through insurance including Ohio Medicaid and private health insurance plans.
2. Insurance-Based Billing: The company accepts most major insurance plans including Medicaid, Medical Mutual of Ohio, Caresource, and self-pay options. Services are billed through insurance verification and authorization processes.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

New Day Recovery is a comprehensive addiction treatment center providing medically managed detox, gender-specific residential treatment, outpatient programs, partial hospitalization, medication-assisted treatment, and dual diagnosis care across Northeast Ohio. Services are delivered through a continuum of care from 24/7 supervised withdrawal management through recovery housing partnerships with Recovery Housing Ohio, supported by an alumni program for long-term recovery.

Product overview

New Day Recovery operates as a comprehensive addiction treatment center offering a modular continuum of care. The core offerings include Detox Program (medically managed withdrawal), Residential Treatment Programs (gender-specific for men and women), Outpatient Rehab, and Partial Hospitalization Programs (PHP). Supporting services include Medication Assisted Treatment (MAT), Dual Diagnosis treatment for co-occurring disorders, Recovery Housing (via partnership with Recovery Housing Ohio), and an Alumni Program for ongoing support. The company also provides family programming and 24/7 admissions access. Treatment modalities include individual counseling, group therapy, 12-step facilitation, cognitive behavioral therapy, trauma-informed care, and holistic therapies.

Differentiator

Problem solved

Functional benefit

Brands

• Recovery Housing Ohio (RHO): A sister organization dedicated to offering safe and supportive recovery housing for individuals on their journey to sobriety. RHO provides both men's and women's recovery housing across Ohio with locations in Mahoning and Trumbull Counties.

Products and services

• Detox Program Medically managed withdrawal management program providing safe detoxification from alcohol, crack, fentanyl, heroin, meth, cocaine, opiates, and prescription pills, with 24/7 medical staff supervision. Designed for individuals in active substance dependence needing medically supervised withdrawal.
• Residential Treatment Program Comprehensive inpatient rehabilitation offering round-the-clock care for adult men and women, including individual counseling, group therapy, life skills training, and recovery support in a structured environment at the Niles, Ohio facility.
• Men's Residential Program Gender-specific residential addiction treatment for adult males with high-intensity (24 beds with 24/7 clinical staff and inpatient care) and low-intensity (30 beds allowing clients to hold jobs) options located in Rogers and Newton Falls, Ohio.
• Women's Addiction Treatment Center Gender-specific residential addiction treatment for women with all-female staff, programs ranging 14-45 days, offering at least seven hours of daily treatment including group and individual therapy, life skills, and holistic approaches.
• Outpatient Rehab Flexible therapy and support services allowing individuals to live at home while attending therapy sessions and support groups on a part-time basis, maintaining work, school, or family obligations.
• Partial Hospitalization Programs (PHP) Structured intensive outpatient treatment typically requiring 3-4 weeks of commitment with 3-5 days per week sessions lasting about 6 hours daily, providing a higher level of care while allowing return home each night.
• Medication Assisted Treatment (MAT) Evidence-based treatment using FDA-approved medications (Buprenorphine, Naltrexone, Suboxone) combined with counseling and behavioral therapies to treat opioid use disorders and support long-term recovery.
• Recovery Housing Partnership with Recovery Housing Ohio (RHO) providing safe, supportive recovery housing across Ohio with over 150 Ohio Recovery Housing Certified beds in 8 residences, offering payment assistance and job placement services.
• Dual Diagnosis Treatment Treatment for co-occurring substance use and mental health disorders, working with individuals already taking prescribed medication and managing mental health conditions, with referrals to On Demand Counseling for new diagnoses.
• Alumni Program Community program for individuals who have completed treatment, offering exclusive alumni events, peer support, volunteer opportunities, and ongoing newsletter updates to maintain connection and support long-term recovery.
• Family Visitation and Support Program Residential family programming providing bi-weekly educational group and visitation sessions with one family member (18+), scheduled on gender-specific days (Saturdays for males, Sundays for females) to foster understanding and support during recovery.

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Recovery Housing Ohio (RHO)coreStrategic or Co-development PartnerRHO is a sister organization dedicated to offering safe and supportive recovery housing. RHO provides both men's and women's recovery housing across Ohio with over 150 Ohio Recovery Housing Certified Beds across 8 residences. The partnership offers a comprehensive continuum of care from detox through residential to recovery housing.
• On Demand CounselingcoreStrategic or Co-development PartnerOutpatient mental health center with counselors across Mahoning, Trumbull and Columbiana counties trained in treating co-occurring disorders. Located in Newton Falls, Austintown, East Liverpool and Boardman, Ohio. Provides continued one-on-one and group therapy after residential treatment completion.
• Recovery Management Services and Affiliates (RMS)coreStrategic or Co-development PartnerParent/affiliate organization providing administrative services including privacy practices, HIPAA compliance, and patient grievance procedures. Treatment coordination between affiliates New Day Recovery, On Demand Counseling, and On Demand Occupational Medicine.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Valley Hope Association: Midwest-based nonprofit addiction treatment provider with residential and detox services in multiple states. Comparable in disease-model treatment philosophy, 12-step integration, and residential recovery focus.
• CleanSlate Centers: Multi-state outpatient addiction treatment company specializing in MAT (buprenorphine, naltrexone, Suboxone) with strong Ohio presence. Overlaps with New Day on MAT, detox referral pathways, and Medicaid-heavy patient base.
• BrightView Health: Ohio-headquartered addiction treatment provider offering outpatient MAT, intensive outpatient, and residential services. Direct competitor in the same Ohio Medicaid and commercial payor market, with a similar full-continuum model.
• Pyramid Healthcare: Regional addiction and mental health treatment operator offering detox, residential, outpatient, and recovery housing in the Mid-Atlantic and Midwest. Closely mirrors New Day's full-continuum, gender-specific, and recovery housing model.
• Colonial Management Group / Smyrna, NC-based network: Operates a large network of outpatient substance abuse clinics across multiple states including Ohio, focused on MAT and counseling. Comparable in scale, payor mix, and medication-assisted treatment approach.

Broad incumbents

• Hazelden Betty Ford Foundation: National nonprofit leader in residential addiction treatment and recovery housing with 12-step and MAT integration. Comparable in residential programming and disease-model philosophy, though at a much larger, multi-state scale.
• Recovery Centers of America (RCA): Large multi-state addiction treatment operator with inpatient detox, residential, and outpatient programs in the Midwest. Direct overlap in service line and payor mix, with significantly greater capital and geographic reach.
• American Addiction Centers (AAC): National publicly traded addiction treatment operator offering detox, residential, and outpatient care. Overlaps across the full continuum but at much larger scale and broader geographic footprint than New Day's Ohio-only model.
• Summit Behavioral Health: Multi-state behavioral health provider with detox, residential, and outpatient addiction services. Competes with New Day for the same population and payors but operates at a broader regional scale.

Emerging players

• Bicycle Health: Telehealth MAT provider serving Ohio and many other states via buprenorphine prescribing and virtual counseling. Represents the emerging direct-to-consumer threat to in-person MAT and detox revenue, especially for Medicaid and commercially insured patients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCivx5z-e5mM5O1MhZjkDA9Q

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Day Recovery