Salem Animal Hospital

What Salem Animal Hospital does

Salem Animal Hospital is a full-service small animal veterinary practice located at 193 S Broadway in Salem, New Hampshire. The hospital provides comprehensive veterinary care for dogs, cats, ferrets, and some pocket pets, serving pet owners in Salem, Windham, and Pelham in New Hampshire, as well as Methuen and Lawrence in Massachusetts. Core clinical services include preventive and wellness care, pet dental care, surgical procedures (including spay and neuter), advanced diagnostics (radiology, ultrasound, echocardiography, allergy and dermatology testing), pet laser therapy, microchipping, pet health certificates, and an in-house and online pharmacy. Complementary non-clinical services include professional grooming and boarding for dogs and cats. The practice also holds a Low Stress Handling certification, reflecting investment in fear-free patient care techniques.

The business operates on a professional services revenue model, charging per visit and per procedure across clinical services, with additional revenue from grooming, boarding, and pharmacy/pet product sales through both the on-site dispensary and the online pharmacy at salemanimalhospital.ourvet.com. Distribution is anchored to a single physical hospital with appointments scheduled by phone, text, 24/7 online booking, or the PetDesk mobile app, the last of which also supports prescription refill requests and vaccination record access. The practice is operated under VetCor, a veterinary practice management company headquartered in Norwell, Massachusetts, providing administrative infrastructure. Marketing is primarily content-driven through the practice website's blog and resource pages, local SEO across service-specific landing pages, and Google Reviews presence supporting a 4.5-star rating. The hospital maintains consistent weekday operating hours from 7:30am to 7:30pm, is closed on weekends, and does not publicly disclose pricing.

Name

Salem Animal Hospital

Legal name

Salem Animal Hospital

Website

https://salemanimalhospitalnh.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Salem Animal Hospital is a full-service small animal veterinary practice in Salem, New Hampshire, offering preventive care, surgery, dental, diagnostics, grooming, boarding, and pharmacy services to pet owners in the surrounding NH and MA communities, operated under VetCor.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA), Pet Services (Grooming, Training, Daycare) (CRALAIAJ)

Keywords

• Veterinary services
• Pet dental care
• Veterinary surgery
• Pet grooming boarding
• Small animal diagnostics

Headquarters

HQ city

Salem

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Veterinary Services Revenue: Revenue generated from comprehensive veterinary services including wellness exams, preventive care, diagnostic testing, surgical procedures, dental cleanings and surgeries, laser therapy treatments, microchipping, and emergency/urgent care visits. Services are rendered on a per-visit and per-procedure basis.
2. Pharmacy & Pet Products: Revenue from in-house pharmacy sales including prescription medications, parasite preventatives, and pet health products. Online pharmacy available at salemanimalhospital.ourvet.com for prescription refills and pet product purchases.
3. Pet Grooming Services: Revenue from grooming services for dogs and cats offered at the hospital location.
4. Pet Boarding: Revenue from pet boarding services for dogs and cats at the hospital facility.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Salem Animal Hospital is a full-service small animal veterinary hospital offering preventive wellness care, pet dental care, veterinary surgery (including spay/neuter and soft tissue), advanced diagnostics (radiology, ultrasound, echocardiography, allergy and dermatology), pet laser therapy, microchipping, grooming, and boarding for dogs, cats, ferrets, and some pocket pets. The practice also operates an in-house and online pharmacy (salemanimalhospital.ourvet.com) for prescription medications and pet health products, and supports 24/7 online appointment booking through its website and the PetDesk mobile app.

Product overview

Salem Animal Hospital is a full-service veterinary practice offering comprehensive pet healthcare. The practice provides a unified offering of core clinical services (wellness exams, dental care, surgery, diagnostics, laser therapy, grooming, boarding, microchipping, and pharmacy) supplemented by digital patient engagement tools including a PetDesk mobile app for appointment management and an online pharmacy. Services are delivered through in-house veterinary teams at their Salem, NH facility, with after-hours emergency referrals to partner hospitals.

Differentiator

Problem solved

Functional benefit

Products and services

• Preventive & Wellness Care Comprehensive veterinary wellness examinations and preventive care services designed to maintain optimal health for dogs and cats throughout all life stages, including routine checkups and preventive health planning.
• Pet Dental Care Dental services including preventive care, dental X-rays, and dental surgery to maintain oral health and prevent dental disease in dogs and cats.
• Spay & Neuter Procedures Sterilization surgeries for cats and dogs performed under general anesthesia through small incisions.
• Veterinary Surgery Soft tissue and other surgical procedures performed by veterinary surgeons for dogs and cats.
• Advanced Diagnostics Diagnostic imaging and testing services including radiology/X-rays, ultrasound, echocardiography, and allergy and dermatology testing for pets.
• Pet Laser Therapy Therapeutic laser treatment to address pain and inflammation and promote healing in pets.
• Pet Grooming Professional grooming services for dogs and cats including bathing, hair trimming, nail clipping, and coat care.
• Boarding Pet boarding services providing safe accommodation for dogs and cats while owners are away.
• Microchipping
• Pharmacy & Pet Products Pharmacy and pet product sales including prescription medications, parasite preventatives, and pet health products, available both in-house and through an online pharmacy with home delivery.
• Pet Health Certificates Veterinary health certificates required for pet travel, including certificates of veterinary inspection for state or international travel.
• PetDesk Mobile App Mobile application enabling appointment booking, prescription refill requests, vaccination record viewing and sharing, and appointment reminders for pet owners.

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• PetDeskcoreTechnology or IntegrationSalem Animal Hospital partnered with PetDesk to provide a mobile app enabling clients to book appointments, request prescription refills, view and share pet vaccination records, and receive appointment reminders. The app enhances client convenience and engagement with the practice.
• VetCorcoreOthersSalem Animal Hospital is operated by VetCor, a veterinary practice management company headquartered at 141 Longwater Dr, Suite 108, Norwell, MA 02061. VetCor provides administrative infrastructure and support for the hospital.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• VetCor: The veterinary practice management company that operates Salem Animal Hospital and 400+ similar companion animal practices nationwide. Most direct comparable — sister practices under the same operating umbrella sharing back-office, branding, and clinical standards.
• Muddy Creek Animal Hospital: Independently operated full-service companion animal GP practice serving a neighboring southern NH / northern MA community. Direct comparable on service mix, single-site model, and target customer profile of pet owners seeking wellness, surgical, and dental care.

Broad incumbents

• VCA Animal Hospitals: One of the largest general practice and specialty veterinary hospital networks in North America. Comparable as a multi-site GP/specialty operator with overlapping service lines (wellness, surgery, diagnostics, pharmacy) and broader geographic reach.
• Banfield Pet Hospital: Nationwide chain of companion animal GP hospitals often co-located inside PetSmart stores. Comparable on core GP service mix, preventive wellness plans, and standardized clinical protocols serving pet owners.
• Thrive Pet Healthcare: Multi-site operator of GP, urgent care, and specialty veterinary hospitals. Comparable as a corporate-backed consolidator of companion animal practices with overlapping preventive, surgical, and diagnostic offerings.
• BluePearl Pet Hospital: National network of specialty and emergency veterinary hospitals. Comparable as a higher-acuity veterinary operator in overlapping regional markets, providing surgical, diagnostic, and emergency referral services that complement GP practices like Salem.
• Petco Veterinary Services: Petco's expanding network of in-store and standalone full-service veterinary clinics. Comparable on core GP offerings, preventive care, and pharmacy, with the added marketing reach of a national pet retail brand.

Emerging players

• PetIQ / VetIQ Clinics: Operator of low-cost preventive and wellness veterinary clinics inside retail locations. Adjacent comparable focused on the wellness/vaccination segment of the same companion animal GP market Salem serves.

Regional players

• Southern New Hampshire Veterinary Referral Hospital: Regional specialty/referral hospital in southern New Hampshire that absorbs overflow and complex cases from local GP practices including Salem. Comparable as a same-region veterinary care provider that competes for specialist and emergency visits.

Others

• PetDesk: Technology vendor whose mobile app and engagement platform Salem Animal Hospital uses for booking, reminders, and records. Comparable as a SaaS enabler of the digital patient engagement layer deployed by GP veterinary clinics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SalemAnimalHospitalNH

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Salem Animal Hospital