What AIS RealTime Location Solutions does

AIS RealTime Location Solutions is a privately held professional services firm founded in 2004 and headquartered in Grand Rapids, Michigan, that specializes exclusively in real-time location systems (RTLS) for the healthcare sector. The company deploys, integrates, and supports RTLS and RFID-based solutions for asset tracking, patient flow management, staff duress/safety, hand hygiene compliance, and environmental monitoring across hospitals, senior living facilities, enterprises, and government organizations. Its core technology is RTLS/RFID — not proprietary hardware or software — and AIS monetizes the services layer around those platforms: site surveys, system design, installation, configuration, training, 24/7 managed services, technical support, remediation, and system auditing. The company has cumulatively deployed 1,800+ sites and maintains expert RTLS field-service professionals across 11 U.S. states.

AIS generates revenue through two primary streams: (1) project-based professional services — implementation, consulting, and remediation — billed on milestone-based invoicing (35/35/30 for orders over $100,000; 100% per milestone for smaller orders) on Net 30 terms, and (2) recurring managed services and technical support delivered via annual or multi-year subscriptions covering 24/7 monitoring, software updates, and preventative maintenance. Go-to-market is sales-led, combining direct phone/website engagement with a partner-referral channel that pulls in demand from RTLS technology vendors and system integrators. The company operates solely in the United States, with no disclosed subsidiaries, parent company, funding rounds, M&A activity, patents, or public revenue figures. Strategic positioning is that of a domain-specialized, long-tenured services firm whose competitive position rests on healthcare RTLS expertise, a distributed field-services bench, and integration partnerships rather than on owned technology.

Name

AIS RealTime Location Solutions

Legal name

AIS RealTime

Website

https://aisrealtime.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

AIS RealTime Location Solutions is a U.S. professional services firm founded in 2004 that implements, manages, and supports real-time location systems (RTLS) for hospitals, senior living facilities, enterprises, and government organizations, with 1,800+ sites deployed across 11 states.

Ownership category

akta.pro rank

Product category

Healthcare RTLS Services

NAICS

Computer Systems Design and Related Services (54151), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Wi‑Fi Location Services & RTLS (BLE/UWB/Wi‑Fi positioning) (HDAFACAK)

Keywords

• Real-time location systems
• RTLS implementation services
• Healthcare asset tracking
• Managed services support
• Patient flow management

Headquarters

HQ city

Grand Rapids

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Professional Services - Implementation: One-time project-based services including site surveys, system design, installation, configuration, and training for RTLS deployments. Pricing follows milestone-based invoicing with 35% upon PO, 35% at 50% completion, and 30% upon final completion for orders over $100,000.
2. Managed Services: Ongoing 24/7 monitoring, troubleshooting, software updates, and preventative maintenance services to ensure RTLS systems operate reliably. Provided through annual or multi-year contracts.
3. Technical Support: Round-the-clock technical support including remote and onsite troubleshooting, system diagnostics, and issue resolution for deployed RTLS systems.
4. Project Management & Consulting: Expert planning, vendor coordination, and execution services to streamline RTLS deployments and maximize efficiency for healthcare organizations.
5. System Auditing & Remediation: Comprehensive assessments, performance gap identification, and corrective measures to restore and optimize RTLS system performance.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

AIS RealTime provides professional services for Real-Time Location Systems (RTLS) in healthcare facilities, including RTLS implementation (site surveys, system design, installation, configuration, and training), 24/7 managed services and technical support, project management and consulting, system auditing, remediation, and ongoing optimization and analytics. The company does not sell its own RTLS hardware or software; instead it implements and supports partner RTLS technology platforms for asset tracking, patient flow, staff safety/duress, hand hygiene compliance, and environmental monitoring.

Product overview

AIS RealTime is a services company, not a software product vendor. The company offers a unified suite of RTLS (Real-Time Location Systems) professional services rather than a packaged software platform. The core offering consists of six integrated service modules: Project Management Services, Implementation Services, Managed Services, Technical Support Services, Remediation Services, and System Auditing Services. These services are complemented by downloadable program documents (MSA, SMA) and supported by a team of RTLS professionals operating across eleven U.S. states. The company has deployed over 1,800 sites, serving healthcare organizations and senior living facilities with asset tracking, patient flow, staff safety, hand hygiene compliance, and environmental monitoring solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• RTLS Solutions Implementation End-to-end implementation of RTLS solutions for healthcare facilities, including site surveys, system design, installation, configuration, and training to deploy asset tracking, patient flow, and staff safety solutions for hospitals and senior living facilities.
• 24/7 Managed Services & Technical Support Ongoing managed service offering providing 24/7 remote monitoring, troubleshooting, software updates, preventative maintenance, and round-the-clock technical support for deployed RTLS systems, typically delivered under annual or multi-year contracts.
• Project Management & Consulting Expert project management and consulting services covering planning, execution, and vendor coordination to streamline RTLS deployments and maximize efficiency for healthcare organizations.
• Ongoing System Optimization & Analytics Continuous RTLS system optimization offering real-time performance tracking, system calibration, and data insights to enhance operational efficiency and ROI for existing RTLS deployments.
• RTLS System Auditing Services Comprehensive assessment service that identifies performance gaps, compliance issues, and optimization opportunities in existing RTLS systems, providing a remediation roadmap to restore and improve system performance.
• RTLS Remediation Services Targeted remediation service addressing installation gaps, system failures, or performance inefficiencies in existing RTLS deployments to restore them to peak operational performance.

Quantifiable outcome

• Over 1,800 sites deployed across healthcare facilities
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• RTLS Technology Providers (unspecified)coreTechnology or IntegrationAIS RealTime collaborates with leading RTLS technology providers to deliver comprehensive solutions. These partnerships enable access to cutting-edge RTLS hardware and software platforms that are implemented and supported by AIS RealTime's professional services team.
• RTLS System Integrators (unspecified)coreImplementation/ SI/ Consulting PartnerPartnerships with system integrators to deliver seamless RTLS implementations for healthcare facilities. AIS RealTime provides the implementation expertise and managed services while integrators contribute to system design and broader deployment coordination.
• Healthcare Organizations (hospitals and senior living facilities)coreStrategic or Co-development PartnerLong-term partnerships with hospitals and senior living facilities to deploy and maintain RTLS solutions. These relationships focus on optimizing workflows, enhancing patient safety, and improving operational efficiency through real-time location systems.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• CenTrak: A leading RTLS hardware and software platform vendor serving healthcare, with a significant services and integration business. Directly comparable as a healthcare-focused RTLS provider; AIS RealTime is a services-only specialist that often partners with or competes against CenTrak-led deployments.
• Securitas Healthcare (formerly Stanley Healthcare): Major incumbent in healthcare RTLS, offering AeroScout and other location solutions with bundled services. Comparable in customer base (hospitals, senior living) and use cases (asset tracking, staff duress, patient flow), and competes for the same healthcare capex budgets.
• Zebra Technologies: Provides enterprise RTLS and location solutions (via its MotionWorks portfolio) across healthcare and industrial markets. Comparable in RTLS technology and healthcare focus; as a much larger incumbent with proprietary hardware, it can offer end-to-end solutions that displace services-only providers.
• Midmark (Versus Technology): Provides RTLS-enabled clinical workflow solutions (acquired Versus Technology) focused on patient flow and asset tracking in hospitals. Comparable in healthcare RTLS use cases and customer base; bundled hardware-and-software model competes with services-only deployments.
• HPE Aruba (location services): Provides Wi-Fi-based location services and RTLS through its Aruba networking platform, including Meridian and partner integrations. Comparable in underlying Wi-Fi location technology and broad enterprise/healthcare customer base; can bundle location services with networking hardware to compete with services-only providers.

Direct peers

• Sonitor Technologies: Specialist RTLS vendor using ultrasound-based indoor positioning, with deep healthcare focus on patient tracking and asset management. Highly comparable in product category, customer base, and use cases to AIS RealTime's target deployments.
• TeleTracking Technologies: Healthcare operations platform focused on patient flow, capacity management, and real-time location. Comparable in patient-flow and hospital workflow use cases; competes for the same hospital operational technology budgets and may bundle its own RTLS services.
• Ekahau: Wi-Fi-based RTLS and asset tracking provider with strong presence in healthcare and enterprise. Comparable technology approach (Wi-Fi positioning) and customer overlap; Ekahau's site-survey and location-services tooling is adjacent to AIS RealTime's implementation and managed services.

Emerging players

• Radianse: Specialty RTLS provider focused on healthcare workflow and patient/staff tracking solutions. Comparable in healthcare RTLS use cases and customer profile; smaller scale than top-tier vendors, making it a closer peer to AIS RealTime's competitive set.
• Intelligent InSites (CenTrak): RTLS software platform for healthcare (now part of CenTrak), focused on asset tracking, patient flow, and staff/workflow solutions. Comparable in software-layer offerings and healthcare focus; integrated into a larger vendor, illustrating the consolidation risk facing independent providers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AIS RealTime Location Solutions