City of Atlantic City

Municipal Government Servicesacnj.gov

The City of Atlantic City is a New Jersey municipal government delivering statutory local services — permitting, taxation, public safety, licensing, and emergency alerts — to residents, businesses, and visitors through a GovPilot-powered digital portal and Everbridge-driven AC Alerts.

Company typePublic
Founded1854
HeadquartersAtlantic City, United States
Headcount101–250
GTM typeB2C
OfferingServices

What City of Atlantic City does

The City of Atlantic City is a municipal government entity operating under the authority of the State of New Jersey, headquartered at 1301 Bacharach Boulevard, Atlantic City, NJ 08401. Founded in 1854, it provides statutory local government services — permitting, taxation, public safety, licensing, public meetings, and emergency management — exclusively within its jurisdictional boundaries to three primary constituent groups: permanent residents, local businesses, and visitors. The organization is governed by an elected Mayor and City Council and operates as a public administrative entity rather than a private enterprise.

Core service delivery runs through a unified digital services portal at acnj.gov, built on the GovPilot municipal management platform. The product suite comprises an Everbridge-powered AC Alerts mass-notification system (SMS, email, voice, and mobile push) for severe weather, road closures, evacuations, and public safety incidents; a GIS interactive mapping layer hosted via GovPilot; an online forms and payments portal; a tax payment channel operated through Edmunds Associates' WIPP system; meeting agenda and minute archives; a community calendar; a public phone directory of departments and officials; and a newly added Legal Ads & Archive section. Dedicated Gov Alert mobile applications extend these services onto iOS and Android. AlphaDog Solutions is the implementation partner for the website build.

The business model is that of a municipal corporation rather than a commercial firm: revenue derives from taxes, fees, and intergovernmental allocations rather than product sales, and pricing of specific services is not publicly disclosed. Distribution occurs through the self-serve acnj.gov portal, the City Hall physical service counter, the AC Alerts subscription system, mobile apps, and official social media channels (Twitter, Facebook, Instagram, YouTube, Nextdoor). The competitive position is structural — no competing entity can legally perform core municipal functions inside the city — making the entity effectively a regulated monopoly within its geographic scope.

City of Atlantic City firmographics

Firmographics

Name: City of Atlantic City
Legal name: City of Atlantic City, NJ
Website: https://acnj.gov
Company type: Public
Founded year: 1854
Operating status: Operating
Headcount range: 101–250 employees
Short description: The City of Atlantic City is a New Jersey municipal government delivering statutory local services — permitting, taxation, public safety, licensing, and emergency alerts — to residents, businesses, and visitors through a GovPilot-powered digital portal and Everbridge-driven AC Alerts.
Ownership category
akta.pro rank

City of Atlantic City industry classification

Industry

Product category: Municipal Government Services
NAICS: Executive Offices (921110), Administration of Housing Programs, Urban Planning, and Community Development (925)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE)

Keywords

Municipal government services
Public safety alerts
Tax payment processing
Permit and licensing
Citizen engagement portal

Where City of Atlantic City is headquartered

Location

Headquarters

HQ city: Atlantic City
HQ country: United States
HQ region: North America

Offices2 records

Markets served

City of Atlantic City business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels7 records

City of Atlantic City product offering

Product offering

Core offering

The City of Atlantic City is a municipal government that delivers statutory local-government services to residents, property owners, businesses, and visitors within Atlantic City, New Jersey. Its service portfolio centers on tax collection, permits and licensing, public safety notification (AC Alerts), GIS map-based property/jurisdiction information, online forms and payment submissions, public council meetings and calendar access, a phone directory, and publication of legal advertisements and public notices. Channels include the official website acnj.gov, City Hall, telephone, and alert/notification systems.

Product overview

City of Atlantic City operates a unified municipal services portal offering multiple citizen-facing digital services. The portfolio includes AC Alerts for emergency and informational notifications, a GIS mapping system for geographic data visualization, an online forms and payments platform, meeting and calendar management tools, a tax payment portal, a phone directory, and access to legal advertisements. These products function as integrated components of the city's official website (acnj.gov), providing residents, businesses, and visitors with digital access to government services and information.

Differentiator

Problem solved

Functional benefit

Brands

AC Alerts: The City of Atlantic City's official alert and notification system that allows residents, businesses, and visitors to receive time-sensitive notifications for various topics including severe weather, road closures, government closures, evacuations, public safety incidents, and special events.

Products and services

AC Alerts (Public Safety Notification) Mass-notification service that delivers emergency and public safety alerts from the city to subscribed residents and businesses via the website portal.
Online Tax Payment Web-based portal that allows residents and property owners to pay municipal taxes online through the city's payment-processing system.
GIS Map Interactive GIS mapping viewer providing property, parcel, zoning, and jurisdictional information for locations within Atlantic City.
Online Forms / Online Services Centralized portal for submitting municipal forms, permit applications, service requests, and other online submissions to the city.
Council Meetings and Public Calendar Access to city council meeting schedules, agendas, and a public-facing calendar of municipal events.
Legal Ads and Public Notices Published legal advertisements and public notices issued by the city, made available through the municipal website.
Phone Directory Directory of city departments and contact phone numbers for residents to reach municipal staff by telephone.

Companies that use City of Atlantic City

Customer profile

Segments3 records

Ideal customer profiles2 records

City of Atlantic City technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature2 records

City of Atlantic City partnerships and signals

Strategic signal

Partnerships

Three partnerships are on record, tiered core and minor.

GovPilotcoreTechnology or IntegrationGovPilot provides the municipal management platform powering the city's online services including permit processing, citizen request tracking (CITISTAT), and form/payment systems. Integrated across city departments for service delivery.
AlphaDog SolutionsminorImplementation/ SI/ Consulting PartnerWebsite development partner responsible for building and maintaining the official City of Atlantic City website (acnj.gov). Website developed by AlphaDog Solutions.
EverbridgecoreTechnology or IntegrationEverbridge provides the AC Alerts notification infrastructure, enabling the city to send mass notifications via SMS, email, and voice to residents during emergencies, severe weather, road closures, and public safety incidents. Everbridge subscription ID referenced: 1569557143617549.

Recent moves6 records

Expansion highlights4 records

City of Atlantic City competitors and assessment

Company assessment

Broad incumbents

Tyler Technologies: Large public-sector software provider covering municipal ERP, permitting, payments, and citizen services; comparable technology ecosystem positioned to compete for similar municipal digital transformation mandates.
City of Virginia Beach, VA: Large coastal city with a tourism-driven economy and significant military presence; comparable on coastal infrastructure, beach management, and tourism-dependent tax base composition.
City of Las Vegas, NV: Major tourism and gaming destination municipality; comparable on entertainment licensing, visitor-facing digital services, and tourism-driven municipal economics, though at significantly larger scale.

Emerging players

CivicPlus: Leading provider of municipal websites, citizen engagement, and online service platforms; comparable as a technology vendor enabling the same category of digital services that Atlantic City delivers via GovPilot.

Regional players

City of Trenton, NJ: New Jersey capital city of comparable scale with significant state oversight; useful peer for benchmarking shared services, government technology adoption, and fiscal management practices.
City of Wildwood, NJ: New Jersey shore community with strong tourism dependence and similar seasonal-resident patterns; comparable municipal structure, revenue volatility, and small-city service delivery challenges.
City of Hoboken, NJ: Dense New Jersey urban municipality widely cited for digital-government innovation and resident engagement platforms; comparable on citizen-facing digital services and high-touch resident communications.
City of Ocean City, NJ: Neighboring New Jersey coastal municipality of similar scale with a tourism-driven economy; directly comparable on seasonal population swings, beach infrastructure, and small-city municipal service delivery model.

Direct peers

City of Biloxi, MS: Gulf Coast tourism and gaming-centered municipality of similar size and economic profile; a direct peer for casino tax revenue dynamics, coastal resilience, and visitor-driven services.
City of Galveston, TX: Historic coastal Texas city with tourism economy and chronic storm-resilience challenges; a strong comparable for coastal municipality risk profile, FEMA recovery dynamics, and tourism revenue volatility.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

City of Atlantic City financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Atlantic City leadership team

Management profile

Number of profiles

City of Atlantic City funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Atlantic City M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Atlantic City

What does City of Atlantic City do?

Is City of Atlantic City a public or private company?

City of Atlantic City is a public company. It is classified as state government owned and is currently operating.

When was City of Atlantic City founded?

City of Atlantic City was founded in 1854. It employs 101 to 250 people.

Where is City of Atlantic City based?

City of Atlantic City is headquartered in Atlantic City, United States, in the North America region.

Who are City of Atlantic City's main competitors?

Broad incumbents on record are Tyler Technologies, City of Virginia Beach, VA and City of Las Vegas, NV. CivicPlus is listed as an emerging player. Regional players are City of Trenton, NJ, City of Wildwood, NJ, City of Hoboken, NJ and City of Ocean City, NJ. Direct peers are City of Biloxi, MS and City of Galveston, TX.

Does City of Atlantic City have an API?

No public API is recorded for City of Atlantic City.

What industry is City of Atlantic City in?

City of Atlantic City's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAB, City Clerk/Records, Elections & Civic Engagement. Its NAICS code is 921110.