Egged Tours
Egged Tours is an Israeli tour operator and travel agency, wholly owned by the Egged Cooperative Group, selling organized tours, vacation packages, charter and scheduled flights, and corporate events to Israeli consumers and large domestic enterprises across 47+ countries.
- Company typePrivate
- Founded1970
- HeadquartersRosh Ha'ayin, Israel
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Egged Tours does
Egged Tours (אגד תיור ונופש) is an Israeli outbound and domestic tour operator and travel agency, wholly owned through Egged Plus Ltd. by the Egged Cooperative Group, one of Israel's largest transportation cooperatives. Founded in 1970 and headquartered in Rosh HaAyin with three branch offices in Jerusalem, Haifa, and Ben Gurion Airport, the company sells organized group tours, charter and scheduled flights, vacation packages, fly-and-drive combinations, hotel bookings, corporate events and incentive trips, last-minute deals, inbound tourism to Israel, and accessible bus transportation for passengers with disabilities. Operations are supported by more than 50 professional tour guides, many resident in destination countries with local language proficiency, and by partnerships with major Israeli hotel chains including Astral, Dan, Tamares, Isrotel, Prima, Fattal, Rimonim, and VERT/Crowne Plaza. The company holds IATA accreditation and membership in the Association of Travel Agencies and Tourism Consultants in Israel, and serves destinations across 47+ countries in Europe, Asia, Africa, and the Americas.
The distribution model is hybrid: customers transact via the eggedtours.co.il website, a centralized *6414 call center with branch reservations desks, WhatsApp support, and physical walk-in branches. Pricing is transactional and per-booking, with budget packages under $399 for short European breaks, mid-tier packages such as Nabot David domestic stays from ₪2,900, and long-haul products such as Thailand packages from $1,298 per person. A graduated cancellation policy (8%-100% by lead time) applies to organized tours.
The technology stack centers on a digital booking platform supplemented by AI-powered customer service and route-planning chatbots using speech-to-text transcription and intent recognition, with AI services sourced from external third-party suppliers. Integrations include Hop On (Rav-Kav transport cards), Moovit (Call Bus routing), and Hyp as PCI DSS-compliant payment processor. Revenue streams are diverse — organized tours, vacation packages, charter/scheduled flight sales, corporate groups and incentives, events and conferences, and inbound tourism — though absolute revenue is not publicly disclosed. The customer base spans long-tail Israeli consumer leisure travelers and a concentrated set of large Israeli enterprise clients (Elbit Systems, Ayalon Insurance, Israel Aerospace Industries, Israel Electric Corporation, Clalit Health Services, Bank Hapoalim, Bezeq, Partner/HOT, Tel Aviv University) for corporate events and incentive travel.
Egged Tours firmographics
Firmographics- Name
- Egged Tours
- Legal name
- אגד פלוס בע"מ
- Website
- https://eggedtours.co.il
- Company type
- Private
- Founded year
- 1970
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Egged Tours is an Israeli tour operator and travel agency, wholly owned by the Egged Cooperative Group, selling organized tours, vacation packages, charter and scheduled flights, and corporate events to Israeli consumers and large domestic enterprises across 47+ countries.
- Ownership category
- akta.pro rank
Egged Tours industry classification
Industry- Product category
- Travel and Tourism Services
- NAICS
- Tour Operators (56152), Scenic and Sightseeing Transportation (487)
- SIC
- Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Escorted Coach & Bus Package Tour Operators (THAKADAA)
Keywords
Where Egged Tours is headquartered
LocationHeadquarters
- HQ city
- Rosh Ha'ayin
- HQ country
- Israel
- HQ region
- Middle East
Offices4 records
Markets served
Egged Tours business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure
Revenue model
- Organized Tours: Wholesale and operator of organized tours globally, including China, Morocco, India, Thailand, Vietnam-Cambodia, Berlin, Italy, Spain, Portugal, Romania, Provence-French Riviera, Georgia, Croatia-Slovenia, Serbia and Montenegro, Greece, South America.
- Vacation Packages: Package deals combining flights, hotels, and ground services for international destinations.
- Charter and Scheduled Flights: Sale of charter and scheduled flight tickets to international destinations including Europe, Mediterranean basin, and long-haul routes.
- Corporate Groups and Incentives: Specialized organization and operation of closed groups for overseas travel and incentive groups to various destinations.
- Events and Conferences: Corporate event planning, employee events, product launches, conferences, seminars, award ceremonies, team-building, and training programs.
- Inbound Tourism: Organizing tours for incoming tourist groups and individuals/families from abroad.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | One time/ perpetual license | Vacation packages under $399 |
| Transaction based/ take rate | One time/ perpetual license | Hotel + domestic vacation packages |
| Transaction based/ take rate | One time/ perpetual license | Flight-only pricing |
| Other | One time/ perpetual license | Organized tour cancellation policy |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Egged Tours product offering
Product offeringCore offering
Egged Tours is an Israeli tour operator and travel agency that sells organized guided tours, vacation packages, charter and regular flight bookings, fly-and-drive packages, last-minute deals, and domestic-in-Israel holiday packages to individual consumers, plus closed-group tours, conferences, and corporate events to institutional clients. Distribution spans the company's website, a centralized call center, WhatsApp, AI chatbot, and four physical branches (Rosh HaAyin, Jerusalem, Haifa, Ben Gurion Airport). It also supports inbound tourism in Israel and operates accessible bus transportation services for persons with disabilities.
Product overview
Egged Tours (אגד תיור ונופש) is a full-service travel agency and tour operator operated by Egged Plus Ltd. (a cooperative subsidiary of the Egged Group). The offering is a multi-channel platform combining a website (eggedtours.co.il) and a centralized phone order center (6414*), with physical branches in Rosh HaAyin, Jerusalem, Haifa, and Ben Gurion Airport. The core product portfolio consists of: Organized Tours (טיולים מאורגנים) — wholesale and operation of guided group tours worldwide with over 50 professional guides; Charter & Regular Flights (טיסות שכר וסדירות) — flight booking with optional fly-and-drive car rental add-ons; Vacation Packages (חבילות נופש) — pre-packaged flight+hotel deals to international destinations; Last-Minute Deals (דילים ברגע האחרון) — short-lead spontaneous travel deals; and Domestic Vacation Packages (חופשה בארץ) — packages within Israel. Sub-products include Fly & Drive Packages (טוס וסע), Closed Group Tours (קבוצות סגורות), and Events & Conferences (אירועים וכנסים) for corporate clients. The company also provides Accessible Bus Transportation (הסעות נגישות) for persons with disabilities as a separate service line.
Differentiator
Problem solved
Functional benefit
Products and services
- Organized Tours (טיולים מאורגנים) Multi-day guided tours to international destinations operated by Egged Tours' own tour guides, with bundled flight, hotel, transfers, and escorted touring for Israeli consumers preferring a fully arranged experience.
- Charter and Regular Flights (טיסות שכר וסדירות) Booking service for charter and scheduled airline tickets, leveraging IATA accreditation to issue tickets through the reservation center for both leisure and corporate travelers.
- Vacation Packages (חבילות נופש) Pre-arranged bundles combining flights and accommodation for leisure travel.
- Last-Minute Deals (דילים ברגע האחרון) Discounted packages released close to departure for travelers able to book on short notice, marketed with promotions including packages under USD 399.
- Domestic Vacation Packages (חופשה בארץ) Vacation packages within Israel (for example through Israeli hotel partners) for individuals, couples, and families seeking weekend and short-break getaways.
- Fly & Drive (טוס וסע) Bundles combining an outbound flight with a rental car for travelers who prefer independent ground transportation at their destination.
- Closed Group Tours (קבוצות סגורות) Customized overseas group tours operated for closed groups from a single client (typically an enterprise or organization), covering flights, accommodation, ground transport, and escorted touring under a dedicated itinerary.
- Events and Conferences (אירועים וכנסים) End-to-end planning and operation of corporate conferences, events, and incentive trips for Israeli enterprises and institutions (examples referenced: Elbit Systems, Israel Aerospace Industries, Ayalon Insurance, Bank Hapoalim, Bezeq).
- Accessible Bus Transportation (הסעות נגישות) Bus transportation services accessible to persons with disabilities, supporting inbound tourism and group mobility needs within Israel.
Companies that use Egged Tours
Customer profileNamed customers11 records
Segments6 records
Ideal customer profiles4 records
Egged Tours technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature1 record
Egged Tours partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- IATA (International Air Transport Association)coreMember of the global IATA organization, enabling the company to issue airline tickets and operate as an authorized travel agent worldwide.
- Association of Travel Agencies and Tourism Consultants in Israel (התאחדות משרדי הנסיעות ויועצי התיירות בישראל)coreMember of the Israeli Travel Agencies Association, the primary industry body for travel agencies in Israel.
- Egged Cooperative Group (קאופרטיב אגד)coreEgged Tours operates under the Egged Cooperative Group (Egged Plus Ltd.), one of Israel's largest transportation companies, providing the brand strength and backing of the Egged group.
- Israeli Hotel Chains (Astral, Dan, Tamares, Isrotel, Prima, Fattal, Rimonim, VERT)corePartnerships with major Israeli hotel chains for domestic vacation packages. Includes Astral Hotels, Dan Hotels, Tamares Hotels, Isrotel, Prima Hotels, Fattal Hotels, Rimonim Hotels, and VERT/Crowne Plaza network.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Egged Tours competitors and assessment
Company assessmentBroad incumbents
- Booking.com: Global OTA dominating hotel and flight booking worldwide, including Israel. Broad incumbent competing with Egged Tours on flights, hotels, and last-minute deals across most of the company's international destinations.
- TUI Group: Global tourism conglomerate operating tour operators, airlines, hotels, and cruise lines across multiple markets. A broad incumbent demonstrating the strategic value of integrated tour/flight/hotel distribution that Egged Tours aspires to at Israeli scale.
- Expedia Group: Global OTA group (Expedia, Hotels.com, Vrbo) providing a broad online travel marketplace that competes with Egged Tours' self-service booking platform for both flight and hotel inventory.
- Trip.com Group: Major global OTA and corporate travel platform, including a robust Israel and Asia presence. Broad incumbent competing with Egged Tours on package tours, flights, and corporate travel services.
Direct peers
- Dolphin Holidays: Israel-based tour operator and travel agency offering organized tours, vacation packages, and flights, competing for the same Israeli outbound traveler segment as Egged Tours.
- Issta Tours: One of Israel's largest tour operators and travel agencies, directly competing with Egged Tours across outbound organized tours, vacation packages, flight bookings, and domestic Israeli vacations, serving the same Israeli consumer base.
- Ophir Tours: Israeli tour operator providing organized outbound tours and vacation packages, with similar multi-destination global coverage and guided-tour product to Egged Tours' core offering.
- Harel Tours: Major Israeli tour operator offering organized outbound tours, vacation packages, and flights. Comparable multi-channel distribution and product portfolio to Egged Tours within the same Israeli market.
- Keshet Tours: Israeli tour operator specialized in organized tours and vacation packages worldwide. Comparable in offering long-haul guided tours and packaged international travel to Israeli consumers.
Others
- Fattal Hotels: Largest hotel chain in Israel and partner of Egged Tours via domestic vacation packages. Adjacent supplier enabling Egged's product offering rather than direct competitor; relevant for understanding the Israeli hotel distribution ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Egged Tours social profiles
Digital presenceEgged Tours financial estimates
Financial estimateRevenue estimate
Valuation estimate
Egged Tours leadership team
Management profileNumber of profiles
Egged Tours funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Egged Tours M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Egged Tours
What does Egged Tours do?
Egged Tours is an Israeli tour operator and travel agency that sells organized guided tours, vacation packages, charter and regular flight bookings, fly-and-drive packages, last-minute deals, and domestic-in-Israel holiday packages to individual consumers, plus closed-group tours, conferences, and corporate events to institutional clients. Distribution spans the company's website, a centralized call center, WhatsApp, AI chatbot, and four physical branches (Rosh HaAyin, Jerusalem, Haifa, Ben Gurion Airport). It also supports inbound tourism in Israel and operates accessible bus transportation services for persons with disabilities.
Is Egged Tours a public or private company?
Egged Tours is a private company. It is classified as corporate owned and is currently operating.
When was Egged Tours founded?
Egged Tours was founded in 1970. It employs 51 to 100 people.
Where is Egged Tours based?
Egged Tours is headquartered in Rosh Ha'ayin, Israel, in the Middle East region.
How does Egged Tours make money?
Six revenue lines are on record. Organized Tours are the primary driver. The others are vacation Packages, charter and Scheduled Flights, corporate Groups and Incentives, events and Conferences and inbound Tourism.
Who are Egged Tours's main competitors?
Broad incumbents on record are Booking.com, TUI Group, Expedia Group and Trip.com Group. Direct peers are Dolphin Holidays, Issta Tours, Ophir Tours, Harel Tours and Keshet Tours. Fattal Hotels is listed as an others.
Does Egged Tours have an API?
No public API is recorded for Egged Tours.
What industry is Egged Tours in?
Egged Tours's product category is Travel and Tourism Services. Its primary akta.pro industry code is THAKADAA, Escorted Coach & Bus Package Tour Operators. Its NAICS code is 56152 and its SIC code is 7900.